# Page 22 | Cisco Jabber Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 22 - Is Cisco Jabber the right Collaboration solution for you? Explore 1332 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/212050/Cisco-Jabber/reviews

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Cisco Jabber

4.3 (1332)

[View alternatives](https://www.capterra.com/p/212050/Cisco-Jabber/alternatives/)

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Last updated March 13th, 2026

# Page 22 - Reviews of Cisco Jabber

## Showing most helpful reviews

Showing 526-550 of 1332 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MP

Marco P.  
Solutions Development Engineer  
Computer & Network Security  
Used the software for: 2+ years

### "Cisco Jabber Review"

May 5, 2022

5.0

I can only describe this as a very positive experience

Pros

Cisco Jabber is a easy to use and intuitive chat very useful when it comes to directly connect with co-workers. In most cases better than emails, especially when working with close co-workers.

Cons

Cisco Jabber as I mentioned in the pros, is a very easy and straight forward application. Nothing really negative based on my use.

Review Source

Kurt S.  
Bridge Engineer  
Civil Engineering  
Used the software for: 1-2 years

### "Call quality is hit-or-miss and good luck sharing your screen"

June 16, 2021

4.0

Pros

Integration with landline phones to be able to pick up from a computer is a game-changer.

Cons

Call quality is hit-or-miss. I have never had a dropped call, but there have definitely been times where audio has cut out. Screen sharing abilities are really poor. Often times the screen share won't work and you're just stuck staring at a grey screen.

Review Source

AMH

Anna Maria H.  
Associate  
Law Practice  
Used the software for: 1-2 years

### "Easy to use but chats disappear"

September 15, 2022

3.0

Pros

Easy to use for messaging and for screen sharing. as long as you don't shut off your computer, the chats save.

Cons

The call functionality is incredibly spotty; 50% of the time one party cannot hear the other. desktop and cell apps do not sync with each other. If you shut down your computer or close the app, you lose all chats.

Review Source

KS

Krishnan S.  
Programmer  
Information Technology and Services  
Used the software for: 2+ years

### "Cisco jabber for Internal messaging"

June 30, 2020

5.0

I would give a 5 star rating for jabber. We are currently using Fuze and it is a company decision but i would always like to stay with Cisco especially for their call quality.

Pros

The good thing with Cisco jabber is its ability make calls directly to the employees inside the organisation and also supports international calls for the teams who works in offshore. You can also store your chat history in a file and can retrieve it anytime and hence valuable information can be retrieved if needed. You also get a Cisco phone which helps you to make calls directly.

Cons

No cons to really point out. It is a great messaging system all together.

Review Source

VP

Veda P.  
Pharmacy Technician  
Pharmaceuticals  
Used the software for: 1-2 years

### "Jabber "

July 22, 2020

5.0

Overall is that out of other messengers I really love Jabber. I would rate it a 10/10 and would recommend it to anyone.

Pros

I really love the fact that it is very easy to navigate and use. Helps a lot getting in contact with someone at work instead of emailing and waiting for a reply. What I love about jabber is that you can ever share your screen with other coworkers!

Cons

I really don’t have a con about jabber but maybe they could have more emojis and font colors to spark up a convo.

Switched from

[Slack](https://www.capterra.com/p/135003/Slack/)

I thought jabber was the better way to go then slack. More professional I would say.

Review Source

Kyle G.  
Engineer  
Airlines/Aviation  
Used the software for: 2+ years

### "Awesome collaboration tool!"

January 10, 2019

5.0

Pros

Shows status of coworkers (busy, in meeting, etc) Screen sharing and screen shot capabilities Saved contacts

Cons

The menu can be confusing. Integration with Cicso phones doesn't work as well as I'd like it to.

Review Source

AS

Abdulrahman S.  
Dr  
Hospital & Health Care  
Used the software for: 1-2 years

### "Cisco Jabber software"

May 1, 2023

5.0

Very good easy and no problems

Pros

Easy simple clear with good quality without interruption

Cons

No missing features I Cisco Jabber software

Review Source

JG

Jake G.  
Relationship Banker  
Banking  
Used the software for: 1-2 years

### "Jabber"

July 21, 2022

5.0

My overall experience with Jabber has been outstanding. there are very little complaints i have with the program and it has come in handy on more than one occasion

Pros

Its so convenient to use and it makes it way easier to communicate with people in the company from other states

Cons

I wish there was a tab to go to chat history instead of clicking on the individual

Review Source

VR

Verified Reviewer  
Copy Coordinator  
Broadcast Media  
Used the software for: 1-2 years

### "Jabber"

December 13, 2018

3.0

I love that on Jabber you can set up your calls to forward to voicemail or another phone and I like it's easy to use. It makes my job easier when the phone rings and it doesn't take up the whole screen.

Pros

I liked that it was simple and you could do a lot despite it looking like it doesn't have too many features.

Cons

I wish that there was a way to enhance the call quality, but that could just be my environment.

Review Source

Nivesh G.  
Business Analyst  
Computer Software  
Used the software for: 2+ years

### "Cisco Jabber is good and handy to use"

September 6, 2018

4.0

Pros

I like the way we can chat with friends and colleagues. We can make groups and share views.

Cons

The part I miss is that we can not change the themes. Moreover, I can not share the screen captures within group.

Review Source

VR

Verified Reviewer  
Planning  
Oil & Energy  
Used the software for: 2+ years

### "Cisco Jabber Review"

May 25, 2020

3.0

Pros

Great to text among employees. Remote control and screen sharing is a good facility. You can check availability of people you are looking for

Cons

User interface needs to be improved Difficult to share files

Review Source

VR

Verified Reviewer  
Manager  
Computer Software  
Used the software for: 2+ years

### "Cisco Jabber"

October 30, 2018

4.0

Great tool for team communication

Pros

It's calling feature is really awesome and voice quality is really great in comparison to other messengers

Cons

Sometime when you restart window it's not responsive and kind of hung.

Review Source

Kelsey C.  
Marketing Specialist  
Government Administration  
Used the software for: Less than 6 months

### "Cisco Jabber Review"

May 12, 2020

4.0

Overall, it's great to have Jabber. It's very helpful to maintain the integrity of our phone lines and in contact with the public.

Pros

I love that it solved an everyday problem for me and my organization during this time of the pandemic. My colleagues and I are now working from home, but have multiple phone lines that we still need to manage to serve the public. This software allows us to maintain the phone lines without having to go through the hassle of forwarding phone lines to cell phones.

Cons

There were some issues that had to be worked out and it was not a smooth roll out in the office. We have phone lines that roll over to different callers in a different order and we could not figure out how to have Jabber repeat that process. We also have roll over lines and personal lines so we had to set up multiple lines on Jabber, but once we got that figured out it works very well.

Review Source

Karan T.  
acting group lead  
Program Development  
Used the software for: 2+ years

### "Company chat server"

August 7, 2018

3.0

We can interact easily with company employees on national and international basis.

Pros

Simple chat server and easy to use. Easy to install.

Cons

The video conferencing is slow. Screenshot sharing within the group is not allowed.

Review Source

Anurag S.  
Co-Founder  
Computer & Network Security  
Used the software for: 2+ years

### "Cisco my communication friends"

September 12, 2018

4.0

Pros

I can easily share my document location, system URLs through Cisco jabber. Easily share the screen with other user within same organisation.

Cons

Screenshots can't be share in group. Chat can't be save.

Review Source

VR

Verified Reviewer  
Air Quality Engineer  
Government Administration  
Used the software for: 2+ years

### "Easy Interface for Communication"

December 5, 2019

5.0

Good way to instant message coworkers and see who is available. Syncs with phone and calendars very well.

Pros

I like the interface where you can organize people you work with or interact with into groups and see their availability by colored icons. Attaching screenshots in a message is easy and there are emojis that make the messaging feel like a more modern-day application

Cons

Making groups of selected people to message is not obvious to do; wish there was a way to view previous messages just in case I'm exchanging important things with coworkers and my computer crashes or I accidentally close the chatbox.

Review Source

VR

Verified Reviewer  
PACS Administrator, Lead  
Hospital & Health Care  
Used the software for: 2+ years

### "Jabber"

February 12, 2019

4.0

It allows me to communicate with a large network of people easily to solve challenges.

Pros

The emojis are my favorite part. I wish there were more.

Cons

I don't like that I can't copy and paste screen shots in to group chats.

Review Source

Rishyab G.  
Technical Lead  
Computer Software  
Used the software for: 2+ years

### "Good Communicator software"

July 30, 2019

5.0

Pros

Cisco jabber is good communicator. Easy to use for daily use in offices. It's call feature is good. Also supports mobile application.

Cons

Need strong network for communication through mobile devices

Review Source

MM

Marcelo M.  
Customer Success Manager  
Information Technology and Services  
Used the software for: 2+ years

### "it is very Useful tool"

January 11, 2023

5.0

I like it a lot !

Pros

I like it look the facility do make calls by Cisco Jabber Phone

Cons

Some screens could be more easier to see

Review Source

VR

Verified Reviewer  
BI Specialist  
Financial Services  
Used the software for: 2+ years

### "An easy going chat application"

February 7, 2020

5.0

I like Jabber because it is very easy to set up whether on your computer or mobile phone.

Pros

Screen sharing, forming group, scheduling meetings and so much more.

Cons

The Search tool is sometimes very slow and not accurate.

Review Source

MP

MJ P.  
Maintenance Coordinator  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "Good. but not overly impressed"

October 3, 2018

4.0

We used it primarily for inner office communications. This was particularly useful in a shared workspace with a conference meeting area and desks in the same space. When a conference was going on, you could still communicate without speaking. Additionally, it was nice to know when someone had returned to their desk and had opened their PC again.

Pros

The accessibility with other users within my company. It was a nice way for interoffice communication that did not require an email but needed to be more formal than a text on a personal phone. It is integrated with our desktop PC/laptops.

Cons

It seemed to have issues working with Windows at times. Sometimes the program would not start up immediately or it would hang up. This was not due to the network or computer configuration but was usually the program itself.

Review Source

Joshua D.  
Workforce Management Analyst  
Hospital & Health Care  
Used the software for: 2+ years

### "Great for group oriented work environment"

November 25, 2018

5.0

Pros

Able to see the list of active users online and able to name group chats. Great for a group oriented work environment.

Cons

There hasn't been anything I've come across that I don't like so far.

Review Source

NS

Nicole S.  
Business Segment Liasion  
Hospital & Health Care  
Used the software for: 2+ years

### "Communication as easy as possible! "

March 22, 2019

4.0

Cisco Jabber makes it super easy for our group of staff to communicate- which is a lifesaver when we support over 1,000 people.

Pros

Cisco Jabber makes getting quick answers happen so easily at the office. Being able to tell when someone is in meeting, on a call, or presenting and knowing it’s not a good time & to reach out to someone else is a great feature. Group chat is a lifesaver - one stop communication without having to schedule meetings with everyone!

Cons

It DOES freeze up occasionally (more often than not these days) when you try to screen share- super frustrating when you’re already on a call.

Review Source

NB

Nick B.  
Business Intelligence Analyst  
Banking  
Used the software for: 2+ years

### "Cisco Jabber Review"

March 8, 2022

5.0

Pros

Jabber is a very simple and easy to use messaging tool. It is quick and easy to message other coworkers as well as starting group chats. The status is very useful as well.

Cons

Functionality is very limited, sending anything outside of simple text messages is not easy. File sharing and screen capture could be improved. Could offer more tools such as polls, etc. like Microsoft teams.

Review Source

SS

Stephanie S.  
Software Developer  
Hospital & Health Care  
Used the software for: 2+ years

### "Phone calls are unreliable and screen sharing is terrible."

July 17, 2019

2.0

Pros

I like that you can edit your custom status and let people know exactly what you are up to. I also like adding a custom photo.

Cons

Calls have not worked for me in quite a while, my IT can't seem to get it fixed properly. The screen sharing quality is TERRIBLE. You can't even read normal text. That does not work at all for developers attempting to share code.

Review Source

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