# Page 24 | Cisco Jabber Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 24 - Is Cisco Jabber the right Collaboration solution for you? Explore 1332 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/212050/Cisco-Jabber/reviews

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Cisco Jabber

4.3 (1332)

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Last updated March 13th, 2026

# Page 24 - Reviews of Cisco Jabber

## Showing most helpful reviews

Showing 576-600 of 1332 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JR

Jonaith R.  
Manager, Inpt RCO  
Hospital & Health Care  
Used the software for: 2+ years

### "Phasing Out"

April 13, 2023

3.0

Pros

Its pretty standard when it comes to a communication related software, nothing to boast about

Cons

Bare basic when it comes to functionality and features, my organization is phasing this out for WebEx

Review Source

Sunny B.  
Asst. Manager HR & Admin  
Information Technology and Services  
Used the software for: 2+ years

### "Chat Meesenger"

September 5, 2018

5.0

Pros

Easy to operate Screen sharing option Chat with many people at one time in group

Cons

Screenshot cannot be shared on group chat Cannot save a group chat or a single chat

Review Source

VR

Verified Reviewer  
Application Developer  
Computer Software  
Used the software for: 6-12 months

### "Can be a better product"

July 29, 2019

3.0

Pros

To be honest, I don't find any feature that unique and great to write as pros.

Cons

I have used Skype in the past and when compared to that, jabber needs to work a lot. Chats don't get saved automatically like Skype to your mailbox which is a major disadvantage. The UI can be better.

Review Source

Michael D.  
Sales Associate  
Consumer Goods  
Used the software for: 1-2 years

### " Beautiful but with some problems"

May 9, 2018

4.0

Pros

A powerful tool for collaboration, Jabber has always been at the for front of communication. Though most teams are moving towards MSFT Teams, jabber consistently meets standards.

Cons

The interface desperately needs an update. While Cisco does provide excellent services, I just think a more modern look would be better.

Review Source

VR

Verified Reviewer  
Sr Cognos Developer, Administrator  
Government Administration  
Used the software for: 6-12 months

### "A sophosticated tool for Internal Communications across the organization."

April 25, 2019

4.0

we used this software when we started the projects for internal communication but replaced with Skype for Business later on as it was part of the Office 365 Suite.

Pros

It is easy to use as the interface is very friendly. It syncs with your organization emails, contacts and phone systems. You can schedule meetings, share your system screen while presenting in the meeting. It shows your online status to your colleagues.

Cons

It doesn't have any recording mechanism of the meeting to share with others for reference.

Review Source

NC

Nick C.  
Commercial Client Associate  
Insurance  
Used the software for: 1-2 years

### "Great features that connected me with coworkers, easy to use, some features could use improvement"

May 24, 2021

3.0

Pros

It allowed me to connect and chat with anyone in my company who was online instantly. The feature that allows users to share their screen with others is extremely helpful. Custom status descriptions are helpful and a great feature. The ability to voice call anyone in my company is extremely useful.

Cons

The latest update changed the way pictures are displayed in Jabber chats. We now have to double click into pictures in order to view them at full size, which creates an extra step. Previously, pictures were shown full size and we did not have to double click into the photo to view. Sometimes glitches occur which prevents users from sharing their screen with others, requiring a restart of Jabber.

Review Source

Kim D.  
Marketing Automation Manager  
Marketing and Advertising  
Used the software for: 1-2 years

### "Jabber makes inter-office communication easy and fun"

February 22, 2019

5.0

Jabber is very user-friendly and helps everyone stay on the same page.

Pros

The ability to add more than one person to a private chat is a very useful feature. I also like the 'status' feature to let coworkers know that you're in a meeting, working remotely, etc.

Cons

A very light complaint is that it could use some more native emojis :)

Review Source

LB

Logan B.  
Recruiter  
Hospital & Health Care  
Used the software for: 2+ years

### "Jabber Review"

December 6, 2022

5.0

Pros

Jabber is an easy to use software and works great.

Cons

I don't think Jabber has anything to improve on. Great technology.

Review Source

VR

Verified Reviewer  
Service Desk Supervisor  
Consumer Goods  
Used the software for: 6-12 months

### "Jabber has made chatting and calling people within and outside our organization easy."

February 6, 2018

5.0

The best benefit is a one stop place for chat, screensharing, and phone calling.

Pros

I REALLY like not having a phone on my desk, the software alone is worth it. I also really like the ability to chat with someone and then share your screen with them or even call them right from the chat.

Cons

The only con is that sometimes the software will do a strange thing were it will show you the user as their email instead of their name which can cause confusion but resetting it fixes that issue.

Review Source

Olga K.  
Senior Software Engineer  
Publishing  
Used the software for: 2+ years

### "Great work chat client"

August 8, 2019

4.0

Pros

Great UI, easy to use, lots of needed details are addressed.

Cons

Mobile app had some issues, signing in was problematic, but it seems everything is fixed now.

Review Source

MS

Melissa S.  
Teller  
Banking  
Used the software for: 2+ years

### "Great messaging system!!"

June 11, 2020

5.0

Being able to communicate in a big company is a plus! I think a awesome feature is being able to share your screen with other employees. It's great for IT to be able to just have you share your screen and be able to fix something without having to physically come and fix it or walk you through it. I think overall it's great!

Pros

CIsco Jabber is very easy to use and helps us communicate with anyone in the company with ease. It is easy to use and I would definitely recommend it.

Cons

I haven't had any issues with it. So honestly I would say nothing. I have really enjoyed using it and it's a easy way to communicate.

Review Source

NL

Natasha L.  
Risk Specialist  
Insurance  
Used the software for: 1-2 years

### "Useful tool for communication"

November 9, 2022

5.0

Overall, it is a good platform for chatting and calling co-workers.

Pros

This software is very user freindly and doesn't take very long to learn.

Cons

Sometimes it would drop calls, but usually would fix after reboot.

Review Source

VR

Verified Reviewer  
Senior Development Manager  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Jabber for work"

October 6, 2019

5.0

I enjoy using jabber, I like that I can do call forwarding easily with it as well.

Pros

I love that I can Usenet jabber to take care of all my internal communication needs! It’s easy to ping a coworker or share a screen.

Cons

I hate how hard it is to connect a desktop jabber to my phone jabber - so far I haven’t gotten it to work.

Review Source

VR

Verified Reviewer  
Technical Training Specialist II  
Oil & Energy  
Used the software for: 6-12 months

### "Recently Switched and Love It!"

November 2, 2018

5.0

Pros

We recently switched to Jabber and I love the all-in one aspect, especially the ability to get a quick glimpse into your calendar. Another option that's nice is the drop down that lets you chat or call and all phone numbers are listed. Just a great UX overall.

Cons

The small window that hides at the top of your screen is a pro and con. I like it, but sometimes it gets in the way of the tabs on my web browser. I wish I could move it to the side of the screen.

Review Source

arsh D.  
Software Integrator  
Computer Software  
Used the software for: 2+ years

### "Best enterprise software for communication"

July 30, 2019

5.0

Pros

Easy to use Nice emojis Sharescreen is great We can block someone and share files

Cons

Sometimes degrade cpu performance. Themes need to be added more

Review Source

VR

Verified Reviewer  
Sr. HR Business Partner  
Retail  
Used the software for: 2+ years

### "Your desk phone on the go "

April 19, 2019

4.0

Pros

Mobility wizard Can be used abroad which means saving money

Cons

Stability is sometimes questionable, although it is being updated from while to while

Review Source

VR

Verified Reviewer  
Payroll specialist  
Automotive  
Used the software for: 1-2 years

### "I did not like it"

January 22, 2023

2.0

Pros

I could not say what I like most about it. I used to use it for working and I had several problems with the audio.

Cons

Audio problems, low sound quality, sometimes it crashed and locked.

Review Source

RS

Rosemarie S.  
Producer  
Telecommunications  
Used the software for: 2+ years

### "Intuitive Interface to Communicate with Coworkers!"

September 29, 2020

5.0

I have always found the simple user interface easy to navigate. It has always functioned exceptionally well.

Pros

Cisco Jabber makes it easy to create chat rooms with teammates to discuss projects. It also has a great search function that allows me to find anyone in my company who has a jabber account. This makes communicating quick and efficient!

Cons

I think if this software could integrate with larger business systems, it would be more powerful, such as offering it within a suite of other Cisco programs that businesses can utilize and reap the benefits of!

Review Source

VR

Verified Reviewer  
Project Manager  
Telecommunications  
Used the software for: 1-2 years

### "Jabber"

December 5, 2019

4.0

Overall, I really enjoy having Jabber.

Pros

Cisco Jabber is so easy to use. I love the ease of being able to chat with a coworker. It is also a great tool to see if someone is on the phone or in a meeting.

Cons

I don't really have many cons for jabber. Sometimes its hard to play my voicemails through the computer.

Review Source

CE

Cynthia E.  
Sachbearbeiterin  
Retail  
Used the software for: 2+ years

### "Cisco Jabber"

November 2, 2022

4.0

Pros

Jabber ist sehr benutzerfreundlich und einfach in der Bedienung.

Cons

Das Produkt hat aktuell keine Nachteile.

Review Source

LA

Lagin A.  
Senior Account Executive  
Information Technology and Services  
Used the software for: 1-2 years

### "Good mobile Collaboration tool "

December 1, 2022

4.0

Pros

I love that I can take business calls that route to my work line on my cell phone. it allows me to be completely accessible to my clients and coworkers without having to give out my personal number.

Cons

Sometimes it doesnt connect properly and takes a while to load up. It also kicks you out of the app often where you have to do the full login process all over again.

Review Source

VR

Verified Reviewer  
Salesforce Administrator  
Computer Software  
Used the software for: 1-2 years

### "It's a bit old"

October 13, 2018

2.0

Pros

\*It does have a telephony integration of sorts

Cons

\*Log files are automatically deleted after a certain period, and can never be recovered \*No Bells or whistles, incoming webhooks didn't occur until everyone else was on the bandwagon \*It is a chat software from the age of Skype, Microsoft Lync, etc

Review Source

VR

Verified Reviewer  
Data & IT Security Product Manager  
Computer Networking  
Used the software for: 2+ years

### "The best for IM within our organization"

July 17, 2019

5.0

Pros

Has all the features we've required and an easy to use interface.

Cons

The pricing model along with the licensing is confusing and hard to deploy.

Review Source

VC

Vivek C.  
Integration Lead  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Simple messaging tool for already Cisco users"

May 30, 2022

4.0

Pros

Cisco jabber is well integrated with WebEx and Cisco VOIP phones.

Cons

Cisco Jabber has some issues in sending formatted test and some trouble with screen sharing.

Review Source

Vivek V.  
Business Analyst  
Computer Software  
Used the software for: 2+ years

### "Overall good but need to ask permission while creating groups "

September 5, 2018

3.0

Pros

Very simple application to use and the messages received are instant.

Cons

Need to ask permission while creating groups. Voice can be improved.

Review Source

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