# Page 25 | Cisco Jabber Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 25 - Is Cisco Jabber the right Collaboration solution for you? Explore 1332 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/212050/Cisco-Jabber/reviews

---

Cisco Jabber

4.3 (1332)

[View alternatives](https://www.capterra.com/p/212050/Cisco-Jabber/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Page 25 - Reviews of Cisco Jabber

## Showing most helpful reviews

Showing 601-625 of 1332 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Rohit D.  
Associate Software Integrator  
Computer Software  
Used the software for: 1-2 years

### "Fits all the needs"

July 25, 2018

4.0

Easy communication within team, easy notifications

Pros

1\. Screen capture option 2. Change Fonts option 3. Profile set up option 4. Easy to use 5. Less memory occupancy 6. Etc

Cons

1\. Look and feel can be enhanced. 2. Screen capture from any screen option not available, only last visit screen is captured.

Review Source

Shivali G.  
Developer  
Information Technology and Services  
Used the software for: 6-12 months

### "Best messaging software for professional"

July 19, 2019

4.0

Pros

Cisco Jabber is very easy to use. It has a great user interface. We can create multiple groups for group discussions. We can send broadcast message to multiple users at same time. Screen sharing feature is very helpful in discussions.

Cons

Overall Cisco jabber is a great intra-network communication application but there are few issues like chat history cleaned up automatically after few days. I believe chat history should be saved in the system

Review Source

VR

Verified Reviewer  
Software Developer  
Computer Software  
Used the software for: 1-2 years

### "Feature rich environment of Cisco Jabber "

October 11, 2018

5.0

Pros

Very helpful to share screen with other employes of the company when in need also at the time required to give someone else to control your screen. Alert when available is the best feature of the software.

Cons

When the ram usage is high for the system it becomes likely unresponsive sometimes.

Review Source

LR

Linda R.  
Procedure Control Manager  
Financial Services  
Used the software for: 2+ years

### "Keep up with Jabber"

August 23, 2020

5.0

Overall, Cisco Jabber is a convenient internal messaging and screen sharing tool that allows coworkers to quickly collaborate and share knowledge.

Pros

I like that Cisco Jabber allows individuals to message and screen share with ease. Whether you need to ask a quick question or get help completing a new task, Jabber has you covered. I also like that you can edit your status to show that you are at lunch, in a meeting, or at an unexpected extension.

Cons

The least appealing aspect of this software is that when you close it, you lose record of conversations.

Review Source

SF

Samantha F.  
CSR  
Government Relations  
Used the software for: 2+ years

### "Jabbering "

February 24, 2021

4.0

It’s been good to use for calls at my job. It has a simple and easy layout so I’m not confused when using it. All of the features are nice as well.

Pros

It’s been very easy and simple to use I’ve used it for almost 5 years now at my job. I like that it shows who’s called and what times and when a number displays because it’s easier for me to search for people when their number pops up.

Cons

It’s had some connectivity issues in the past. However, those have been fixed as far as I know because I haven’t had any problems with it personally in quite some time.

Review Source

VR

Verified Reviewer  
Medicare Consultant  
Hospital & Health Care  
Used the software for: 1-2 years

### "Jabber is essential for a productive workday."

October 10, 2018

4.0

I love that I can see which of my peers are available lending me to timely responses. I can ping whom I know will be ready to have a discussion.

Pros

Jabber is an efficient and quick tool that allows me to get answers or collaborate quickly with peers.

Cons

When accessing the share screen mode, everything does slows down a bit.

Review Source

VR

Verified Reviewer  
Platform UX Manager  
  
Used the software for: 2+ years

### "Easy to use. Straight forward and functional."

June 12, 2018

5.0

I like the fact that this tool allows me to focus on my work needs and does not distract me from work. It does what it is meant to do - no more and no less. And does it well.

Pros

This is a pretty straight forward app that is easy to use. It does exactly what it's supposed to do, without slowing you down. It is easy to see who is online and easy to change one's own status. It is modest in terms of emojis - but I think this is what makes it so functional and allows less time to be consumed on the things that distract us. It is also very easy to start video conference meetings directly from the app.

Cons

If you like all the bells and whistles of other messaging apps - then this is not for you.mojis It is pretty simple in terms of emojis and may feel a bit backwards in comparison to other apps out there. On the other hand - it does allow you to focus on work.

Review Source

Heather Y.  
Medical Prior Authorization Specialist  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Love it! "

June 14, 2021

5.0

It has been very good. I will be using this for the long term from now on!

Pros

I love the user-friendly interface for this product. I just switched to this phone system at the beginning of the year and I love it. The calls are so much clearer than with my old phone system.

Cons

The only thing I would like to add is more phone face options. It did take some getting used too but it works great

Review Source

KS

Ken S.  
Operations Manager  
Warehousing  
Used the software for: 2+ years

### "Cisco Jabber use"

September 16, 2021

4.0

It can be quite a useful tool within the business when it is working well

Pros

The interaction of the phone with the computer

Cons

Not being able to pick up other calls can be frustrating

Review Source

MJ

Marsha J.  
Support Staff  
Government Relations  
Used the software for: 2+ years

### "When I use Jabber it gives real-time information and instant messaging to reduce delays I like this"

January 31, 2018

4.0

What I really like about Jabber is that it gives real-time information and instant messaging and reduce delays. I really like this part its like instant messaging made even easier, voice and video calls is seamless, voice messaging, desktop sharing I would recommend Jabber to any organization

Pros

What I really like about Jabber is that it gives real-time information and instant messaging and reduce delays. I really like this part its like instant messaging made even easier, voice and video calls is seamless, voice messaging, desktop sharing I would recommend Jabber to any organization.

Cons

The thing with Jabber because its not a popular as the skype and those others we are only able to use it in house right now, hopefully more organization will begin to use this tool.

Review Source

Celexsy A.  
Event marcom & audience engagement manager  
Marketing and Advertising  
Used the software for: 1-2 years

### "Jabber gets me in touch"

October 23, 2019

5.0

Quick contact with others for quick questions. I have used it to get quick things answered.

Pros

I'm able to communicate across the organization very efficiently. I simply log in and find my contacts.

Cons

Nothing I like least. I can move the jabber ball around to a convenient place on the screen if desired.

Review Source

LK

Liz K.  
Senior Paralegal  
Legal Services  
Used the software for: 1-2 years

### "Effective but limited collaboration tool"

February 15, 2023

5.0

I really liked Jabber while it was the software program in use by my firm, however, once we made the switch to Teams for the purposes we used Jabber for, I was introduced to a more cohesive and integrated usability from Teams than what Jabber provided.

Pros

Cisco Jabber is easy to use and helps a great deal with collaboration.

Cons

After switching from Jabber to Teams, I retrospectively realized how limited Jabber was.

Review Source

Karim K.  
Web developer Trainee  
Computer Software  
Used the software for: 6-12 months

### "Not the greatest messaging channel"

July 24, 2019

3.0

Pros

Searching a user is helpful with several matching options. Typing status is indicating for another chat member

Cons

\*User can't send a message while another side is offline \*User can't send a media without another side approval \*Sometimes message list not visible \*90% of the application startup failed while operating system startup. I start manually for this reason. I have sent several reports but it doesn't change more than 2 months

Review Source

Sumit D.  
HR Generalist/Office Manager  
Computer Software  
Used the software for: 2+ years

### "Review Game"

September 11, 2018

4.0

Pros

Speed Is the most important factor that made me use this software more frequently.

Cons

The icon of the software is too outdated.

Review Source

SN

Salman N.  
RF Engineer  
Telecommunications  
Used the software for: 2+ years

### "Good Voice and Video Communication "

June 18, 2022

5.0

using it for day-to-day communication for business needs with no issues.

Pros

easy to use and interactive interface used in office.

Cons

More features need to be added like competitors' software.

Switched from

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

more interactive and features

Review Source

Shubham S.  
Associate Business Analyst  
Computer Software  
Used the software for: 6-12 months

### "Messenger"

September 4, 2018

4.0

Pros

This software helps you to connect in between an organization. Being a member of a team my team sits in different cabins it makes us easy to stay connected. The best thing I liked about this software is you can share your screen with each other.

Cons

There are many cons for this software . 1. Screenshots get deleted after sometime 2. You can't save your chats 3. You never know whether the another person has read your message or not.

Review Source

Joevanne V.  
IT Security Engineer  
Consumer Goods  
Used the software for: 2+ years

### "Great IM Tool"

February 7, 2018

4.0

Pros

Cisco Jabber is a very easy tool to implement and use. The tool works on both Windows and Mac systems without any issues.

Review Source

Cara H.  
Cisco jabber has more issues then benefits  
Financial Services  
Used the software for: 2+ years

### "Cisco jabber has its downfalls"

October 3, 2019

3.0

Pros

The software is very user-friendly when it comes to the interface.

Cons

There are so many glitches and bugs in the software.

Review Source

Tyler P.  
Accountant  
Accounting  
Used the software for: 1-2 years

### "Great messaging system"

August 4, 2019

5.0

Pros

The best feature of Jabber is that you can set the software to notify you when a certain coworker becomes available. This saves so much time because I don't have to keep tabs on them all day in order to catch them at a good time.

Cons

I don't have any complaints about Jabber.

Review Source

JK

Jeff K.  
Director of School Based Programs  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Great Organizational Tool"

August 5, 2021

5.0

I have to make a lot of calls from my cell phone due to often being off site. I love that I can do it through Jabber and it appears on the receivers end that I am calling from the office. It also allows me to work from home with ease as co-workers can call my office phone and I can answer via my cell.

Pros

Jabber has many uses that we don't use. But, my favorite is it's integration with my office phone, my computer, and my cell phone. I can have calls ring on my laptop or on my cell phone through the office phone system. This is great as I don't have to give out my cell phone number but can use my cell phone for office calls. Using Jabber, I can make a call that will appear as though it is coming from my office phone while I am on my cell. In addition, it has instant messaging and I can access my voicemail from my cell phone or computer. It integrates into my outlook calendar and can put me as away automatically.

Cons

I have no major complaints. The software works great and has great functionality.

Review Source

RS

Rochelle S.  
CSR  
Hospital & Health Care  
Used the software for: 1-2 years

### "Cisco Jabber"

October 11, 2018

4.0

Pros

I absolutely love using Jabber within our department. Workforce is in a different suite than our Operation Leaders, so when we need to reach out to them Jabber avoids having to walk down to the other side of the building. This is a great application to have, especially if you are needing to speak to someone in a urgent situation. I also love the fact that you can save a group chat! So if you need to open a group chat with the same people daily, you can do it with just one click!

Cons

I think not being able to send a screenshot within a group chat is a bit frustrating at times, but you can always send it directly to individual people. Also, if you have a group chat open anyone you have added has the capability to add whoever else they would like. There are no parameters you are able to set to avoid having people added who should not be there.

Review Source

VR

Verified Reviewer  
Cisco Jabber  
Telecommunications  
Used the software for: 1-2 years

### "Cisco Jabber "

January 3, 2019

5.0

we have saved costs in travel, travel, lodging, meetings are fast and communication is as effective as a face-to-face meeting

Pros

It is a tool for long distance meetings with high quality audio and video, you must have a terminal equipment with good resolution and a good bandwidth for communication to be satisfactory, What I like the most is that it is easy to use, practical and has a very good quality. Besides, whoever has the application can join the meeting.

Cons

is limited in terms of the number of sessions in an application and in terms of the number of participants in a meeting, plus licensing costs for other functions are often expensive

Review Source

VR

Verified Reviewer  
Administrative Analyst  
Computer Software  
Used the software for: 2+ years

### "My jabber experience"

September 20, 2018

4.0

Pros

It is really easy to use and a good source to commilunicate.

Cons

The software does not saves and delete the chats.

Review Source

VR

Verified Reviewer  
Service Desk Engineer  
Consumer Goods  
Used the software for: 1-2 years

### "Handy remote support and IM tool"

October 22, 2019

4.0

One of the better Instant messaging solutions I've used

Pros

Easy to use for building chat rooms, communicating via IM or using for remote support if the main tool is down

Cons

Can sometimes be tedious to fix if the reset Jabber function does not resolve any issues that are encountered

Review Source

DC

Denise C.  
call center rep  
Hospital & Health Care  
Used the software for: 2+ years

### "Jabber Was Easy"

April 20, 2021

5.0

After a while we all got so used to using it and got comfortable with it. Its a great way to communicate to other agents without putting a caller on hold, you can get answers in seconds, live and it cuts down on call time

Pros

My entire department enjoys using this software. We are very busy with phone calls and this allows us easy access to speak with other agents

Cons

At first I felt it was hard to be engaged in a phone call and pay attention to someone asking me questions via Jabber. After a while you get used to it and you cant live without it

Review Source

Similar Products

Featured