# Page 34 | Cisco Jabber Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 34 - Is Cisco Jabber the right Collaboration solution for you? Explore 1332 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/212050/Cisco-Jabber/reviews

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Cisco Jabber

4.3 (1332)

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Last updated March 13th, 2026

# Page 34 - Reviews of Cisco Jabber

## Showing most helpful reviews

Showing 826-850 of 1332 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

FK

FUNDA K.  
Curriculum Developer  
Education Management  
Used the software for: 1-2 years

### "Cisco for communication within the Institution"

February 10, 2021

5.0

We use it for communication within the institution. We can check for the availability of the staff and make short class when necessary with only one action.

Pros

The best feature is to be able to check the availability of colleagues. Especially when everyone is not at the same time zone it becomes quite useful.

Cons

For big meetings and presentations we generally have to switch to Zoom or Webex because the quality is not as high as them. For individual short talk it is fast and great though.

Review Source

SG

Sergey G.  
Sales Engineer  
Automotive  
Used the software for: 2+ years

### "Cisco Jabber review"

November 10, 2020

5.0

Good SW.

Pros

It easiest way quickly communicate each other, share screen and exchange big files. I can see if my colleague is available, away or need do not disturb. It very important using such SW in big corporation with many offices in the world.

Cons

It follow my activity and my boss can see if I sleep :)

Review Source

VR

Verified Reviewer  
Principal Engineer  
Computer Software  
Used the software for: 6-12 months

### "A pretty feature equal option to skype"

February 12, 2019

4.0

It works well and has good support behind it, I would recommend it

Pros

It is quick, efficient and easy to use when connecting with people, supports video and voice chat, managing lists, etc. If you are used to Skype functionality this will seems pretty comparable

Cons

It doesn't easily handle public chat rooms (persistent chat in their parlance) , I may have been spoiled by slack but there seems to much work to enable persistent chats. Other then that I really don't have much in the way of complaints, nothing really stands out but then again I don't think that is really an indictment.

Review Source

Breanna B.  
Volunteer  
Real Estate  
Used the software for: Less than 6 months

### "Jabber Reveiw"

October 21, 2019

4.0

It makes it easy to solve issues quickly within a meeting as well as helps with the over all connectivity within our team/company.

Pros

I like that it is an easy way to connect with co workers that will instantly ping them, if it is an important need, especially if I am unable to reach them via phone.

Cons

I dislike that Jabber is the first program to load on my computer versus other high priority programs.

Review Source

VR

Verified Reviewer  
Software Developer  
Computer Software  
Used the software for: 1-2 years

### "good experience with Cisco chatting product"

March 8, 2018

5.0

we can communicate with USA and India team whin in a minute and solve the business issues

Pros

I liked its interface and conversation process, its screens sharing feature is awesome, from this we can communicate office mate within time it doesn't matter where he is sit

Cons

some time its take huge loading time and after some time it says 'cisco jabber is unresponsive would you like to close it'. some time automatically it is log off.

Review Source

DA

Derya A.  
Uzman  
Computer Software  
Used the software for: 2+ years

### "I Think Its A Great Application. Because Its Very Usability."

June 28, 2019

4.0

I think its a great aplication. Because its very usability. I will surely recommend to my friends. I will pass on my experience to them. Office environment is an application is indispensable.

Pros

My favorite property is colloboration integration. Because its very easy with the Jabber.

Cons

There is not a feature I dislike in this application.

Review Source

mS

mandeep S.  
Software Developer  
Computer Software  
Used the software for: 2+ years

### "It's very geniune and good software.Easy to work on and relieve me from burden of excessive emails."

July 6, 2018

5.0

Pros

1.User friendly GUI. 2.message broadcasting 3.one can share screen easily. 4. status check (available,away,on call) 5.Good voice capability

Cons

1.its would be great if it has the ability to archive and save particular conversation. 2.sometimes it's hard to search for and add contacts.

Review Source

Chris K.  
Network Support Technician  
Banking  
Used the software for: Less than 6 months

### "A Good Reliable Messaging Tool"

March 24, 2021

5.0

Easy and smooth. It is our go-to choice for internal and external discussion and knowledge transfer.

Pros

One click access to messaging and solid connections without a lot of hiccups like some other platforms that cost less. It's a good instant messenger and good video call platform that also can do calls.

Cons

You can't transfer files back and forth while you are on a call which is a bummer but the rest of the software works so seamlessly then it is hardly a concern.

Reason for choosing Cisco Jabber

Trusted name and the company reputation behind the product and their attention to security details.

Review Source

VR

Verified Reviewer  
Marketing Manager  
Financial Services  
Used the software for: 2+ years

### "Soft Phone usage"

June 1, 2019

5.0

Pros

Jabber is my go to tool for working remote. It allows me to take calls on my laptop no matter where I am working from.

Cons

It has all the tools that I need to work from home. The interface has lagged a few times but nothing to interrupt my connection.

Review Source

VR

Verified Reviewer  
Support Desk Analyst  
  
Used the software for: 2+ years

### "A welcome messenger"

July 12, 2018

4.0

Pros

Software is quick to start up Easy to organize contacts Simple UI makes it easy to navigate the software and access options

Cons

Errors will occur at various times and I can never figure out a real reason why Sometimes chat windows hang for minutes at a time when sending links or images

Review Source

VR

Verified Reviewer  
Director of IT Infrastructure  
Banking  
Used the software for: 6-12 months

### "Jabber is a great tool for soft phone calling"

July 18, 2019

5.0

Pros

Call center's can easily use Jabber to make and take phone calls, without having to dial from their physical phone. Jabber is easy to setup and use!

Cons

Wish there was more technical documentation around Jabber.

Review Source

JA

Jack A.  
Engineer  
Financial Services  
Used the software for: 2+ years

### "Cisco messaging application losing some ground"

November 10, 2020

4.0

Messaging and communication application from a robust vendor losing ground to a more feature rich alternatives.

Pros

Simple and well presented messaging application for business. Provides employees good experience and simple to use interface.

Cons

Losing ground due to lack of strong features provided by other vendors.

Review Source

TM

Teresa M.  
QA Anaylst  
Information Technology and Services  
Used the software for: 1-2 years

### "Jabber is a good instant messenger software"

April 8, 2024

4.0

Pros

I like the ability to have video chats while sharing my screen to talk through potential issues with an app.

Cons

The only thing I found that I didn't like about Jabber is the emojis being cartoonish. I would prefer them to be a little more professional.

Review Source

Elbert A.  
Purchasing Manager  
Financial Services  
Used the software for: 6-12 months

### "windows os full-featured chat client"

November 20, 2018

5.0

Wide client functionality justifies the funds invested in it

Pros

Client that supports video and audio calls, short message services, corporate and personal address books

Cons

a little bit expensive, but in the end it is worth it

Review Source

AD

Aleksandra D.  
Administrator  
Food Production  
Used the software for: 2+ years

### "I using cisko jabber everyday on my work"

October 4, 2019

4.0

Pros

I am very satisfied with Cisco Jabber because I can collaborate anywhere across any device, access presence instant messaging, voice, video, voice messaging, desktop sharing, find people, see if and how they are available.

Cons

When I don not have internet I can not use Cisco Jabber.

Review Source

SC

Sean C.  
Physcian  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Functional"

March 3, 2022

5.0

Pros

ease of use, i found the project easy to sue

Cons

I sometimes would no automatically log on, this was liekly a connectivity issue

Review Source

NP

Neha P.  
Operations Advisor  
Insurance  
Used the software for: 2+ years

### "Communication platform for companies"

May 29, 2019

5.0

Pros

This is just like any other chat application or messenger as it helps chatting, calling or video calling people in your list. Very simple and straightforward and do not require any training.

Cons

Sometimes the audio settings need to be changed manually and play up but not a big deal.

Review Source

VP

Valerie P.  
Change Leader  
Medical Devices  
Used the software for: 6-12 months

### "Easy to use, "

September 24, 2020

5.0

Very easy to use and self explanatory. It uses your global directory to easily find Co-workers. It also shows you everyone’s status (available, away or in a meeting). I think it is a much simpler tool than Microsoft Teams which we are trying out now.

Pros

My colleagues love using Jabber. It is a easy and secure way to instant message your co-workers. It shows if you are online or in a meeting.

Cons

You should be able to turn off when you are presenting automatically. Sometimes I get a Microsoft integration error or it shuts down due to our single sign on and I don’t realize it. Our boss uses it to see if we are online when we are remote working.

Review Source

JR

Justin R.  
Campaigns Manager  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Cisco Jabber Simple"

September 10, 2019

5.0

Cisco Jabber has been a huge success with my marketing team. It is so easy to call into a conference call and see all of my employees face to face.

Pros

Everything has been super smooth and easy with Jabber. I am able to easily share and present presentations with trouble at all.

Cons

I have had no issues with Jabber. I have been promoting it with all my co workers so that we can all use it and have simple clear conference calls.

Review Source

IC

Ilaria C.  
Recuiter  
Human Resources  
Used the software for: 6-12 months

### "Softaware estremamente intuitivo!"

October 17, 2022

4.0

Pros

è un programma intuitivo! tutti sono in grado di utilizzarlo e non sono necessarie particolari skills!

Cons

Non ci sono aspetti del software che non mi siano piaciuti

Review Source

VR

Verified Reviewer  
Software Developer  
Information Technology and Services  
Used the software for: 2+ years

### "Jabber- nice communication tool for IT industries"

September 25, 2018

4.0

Pros

Easy and user friendly interface. User can share their screen to other jabber user. And also grant the permission to handle their system as well. Easy to connect with onsite clients.

Cons

Cant share screen captures while user show offline. Rather than this it's working quite well.

Review Source

HO

Hannah O.  
Student  
Broadcast Media  
Used the software for: 6-12 months

### "Can be Glitchy but Great for Online Learning"

February 4, 2021

4.0

I do really like using this because it makes college life easier, but I think having better help instructions for audio and video issues should be available because I could never find out how to solve my problem.

Pros

This software helped me adapt to the pandemic faster than expected. I was able to communicate with my professors at ease, even if there were some sound issues that I could not resolve.

Cons

The sound is sometimes an issue, as my computer will not let me use sound while using Webex, so I have to use my phone. The connection when people are talking sometimes will cut in and out, but that could just be a connection issue.

Review Source

RP

Ryan P.  
IT Tech  
Automotive  
Used the software for: 2+ years

### "Cisco Jabber"

May 26, 2020

5.0

Overall, I would rate my experience with Cisco Jabber positively.

Pros

Cisco Jabber is a great instant messaging tool. It is very user friendly and easy for the most basic user.

Cons

Cost of Cisco Jabber is by far the biggest deterrent from using it on a long term basis. It simply breaks the bank.

Review Source

FG

Federico G.  
Network Engineer  
Information Technology and Services  
Used the software for: 2+ years

### "Essential for smartworking"

November 28, 2020

4.0

Essential tool for smartworking in this period

Pros

With a click it allows me to call all my colleagues even from home

Cons

It depends a lot on the quality of the connection, sometimes the user disconnects

Reason for choosing Cisco Jabber

The licenses for this software were included in the contract with our provider

Review Source

GP

Gaurav P.  
Manager  
Information Technology and Services  
Used the software for: 2+ years

### "Difficult chatting software"

October 29, 2019

3.0

not very good.. company eventually moved to other chat platform

Pros

Secured, works fine for internal corporate chats , screen sharing options.. nothing else..................

Cons

Not user friendly, not many options like file sharing etc. a lot of times desktop sharing fails, overall difficult

Review Source

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