# Page 36 | Cisco Jabber Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 36 - Is Cisco Jabber the right Collaboration solution for you? Explore 1332 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/212050/Cisco-Jabber/reviews

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Cisco Jabber

4.3 (1332)

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Last updated March 13th, 2026

# Page 36 - Reviews of Cisco Jabber

## Showing most helpful reviews

Showing 876-900 of 1332 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

TV

Troy V.  
Rewards Center  
Consumer Services  
Used the software for: 6-12 months

### "Cisco Jabber Review "

August 23, 2022

5.0

Pros

It is very easy to use and very rarely crashes or loses connection to members.

Cons

It does not seem like anything about this software needs any updating at this time.

Review Source

SL

Sandra L.  
CL Account Manager  
Insurance  
Used the software for: 2+ years

### "Jabber"

December 4, 2018

5.0

It is an excellent way to communicate with co-workers. I work from home so it is great to be able to instant message my co-workers for a quick question rather than having to call and interrupt them.

Pros

I love having a messenger software in my office so I can instant message co-workers. It is very user-friendly and fun.

Cons

I wish I could delete my messages after a while, but not a big issue, may just be the way my office has it set up. I am simply a user not an administrator.

Review Source

PR

Pradip R.  
Principal IT Business Systems Analyst - SAP Center of Excellence  
Medical Devices  
Used the software for: 2+ years

### "Jabber for the office communication"

January 19, 2021

5.0

It was very good experience to have the Jabber in the organization. It was well connected to WebEx meeting status as well.

Pros

This is a very easy to use software. This used to connected to outlook as well.

Cons

Every morning we had to login when we used to start the computer

Review Source

VR

Verified Reviewer  
FCRM Advisor - Thameside  
  
Used the software for: 1-2 years

### "A great concept attempt at developing the Skype style platform for business use."

July 13, 2018

3.0

Pros

The screen sharing capabilities of this software allow it to be used to great effect within my organisation when setting up a WebEx is not worthwhile.

Cons

The search features and process for editing my profile need further work to ensure that they are keeping pace with the modern world. The limitations on how your contacts can be arranged also make the software less useful that it could be.

Review Source

CF

Carolyn F.  
Sr. Business Operations Analyst  
Hospital & Health Care  
Used the software for: 2+ years

### "Great tool!"

February 27, 2019

4.0

Pros

Love how users have the ability to instantly chat with others without having to formulate an email. Also like the ability to answer calls from Jabber and send group chats.

Cons

Would like the ability to send pictures/graphics in group chats

Review Source

KC

Kenneth C.  
Senior Financial Planning Associate  
Financial Services  
Used the software for: 2+ years

### "AIM for Adults"

April 20, 2021

5.0

Pros

I like how I can send and receive messages from coworkers at Will. The status for each employee lets me know who is available to chat

Cons

The only complaint I have is that sometimes the alerts do not pop up right away and I miss a message

Review Source

VR

Verified Reviewer  
Manager  
Education Management  
Used the software for: 1-2 years

### "Promising but unstable"

March 26, 2020

3.0

At first it was promising but there are some techincal issues than they should improve.

Pros

Having a telephone wherever you go is very useful. You can access the company's directory so you have all your contacts in the same place.

Cons

Sometimes audio quality isnt good. You have to use earphones to have a better experience. There are similar options than can be useful.

Review Source

VR

Verified Reviewer  
IT End User Support & Security Supervisor  
Telecommunications  
Used the software for: 2+ years

### "great way to get connected"

February 5, 2019

5.0

excellent application to get in contact with anyone.

Pros

easy and quick way to connect with people around the world.

Cons

sometimes when you are sharing your screen you lose the control because it freeze but it is ok.

Review Source

DB

Dillon B.  
Account Manager  
Insurance  
Used the software for: 1-2 years

### "Very Easy to Screen Share - Helps with Out of Office Working"

July 8, 2022

5.0

Pros

The screen share ability really helped with the pandemic. Being able to quickly and easily share screens with any co-worker to explain an issue or work through a problem was a life-saver.

Cons

The video conferencing was a little sluggish.

Review Source

VR

Verified Reviewer  
Accounts Payabe Processor  
Higher Education  
Used the software for: 2+ years

### "Jabber"

October 23, 2018

4.0

Pros

I like the connection and ability to see the person I am talking to.

Cons

When I try to transfer a call when we are using the visual screen the buttons no longer have the message on them and I am not able to find the transfer button.

Review Source

sP

sapnaka P.  
Software Engineer  
Computer Software  
Used the software for: 6-12 months

### "Tool to communicate"

May 16, 2023

5.0

Pros

I have used this in one of my previous companies and I was able to send and receive instant messages, real-time communication, check the availability, transfer files and group chats. I conducted some video and audio calls and also the communication can be trusted since it is encrypted and supports secure authentication protocols.

Cons

This is costly and we need to purchase the subscription to use this.

Review Source

MS

Michael S.  
Data analyst  
Education Management  
Used the software for: 2+ years

### "Aright live chat"

May 15, 2022

4.0

I like chatting with remote workers on it

Pros

I leave it open all day and coworkers can ask me questions.

Cons

It automatically opens on my computer and I would like the option to not

Review Source

VR

Verified Reviewer  
Software Engineer  
Computer Software  
Used the software for: 2+ years

### "Very convenient and easy to use product "

September 22, 2020

5.0

Pros

This compact product comes with incredibly powerful features. It can function easily as a chat client and it even connects to video calls.

Cons

It does not store the chat logs, making it hard to keep track of conversation histories.

Review Source

AR

Ana R.  
Customer service representative  
Consumer Services  
Used the software for: 2+ years

### "A very useful office tool"

December 2, 2021

4.0

Pros

Working remotely, Jabber has been a real help. We always use this on our daily activities with clients and it enables the remote work environment to work smoothly.

Cons

Using this tool can be tricky with our system. On occation it slows the whole computer down.

Review Source

KL

Kaleena L.  
Senior Communications Consultant  
Insurance  
Used the software for: 2+ years

### "Jabber for the workplace is great!"

April 29, 2021

5.0

I enjoyed using Cisco Jabber in the workplace. It was generally user-friendly and made communicating virtually quick and easy. Ultimately, however, our organization switched to Teams for virtual communication among colleagues. Teams has a lot more functions overall.

Pros

We used Jabber on our virtual team all day every day. It was easy to use and communicate with colleagues. Users can set it up so it loads automatically and being able to put up status messages when in a meeting or away was helpful.

Cons

Whenever there was an issue, as a user, we had to just wait for it to fix itself (or have our IT team fix it). Sometimes we would get kicked off the system out of the blue.

Review Source

Tom C.  
Director Of Technical Services/Apple Product/Support Specialist  
Information Technology and Services  
Used the software for: 2+ years

### "Great news! What you need in your company to manage in office discussions! "

February 12, 2019

5.0

Pros

this product rocks, and overall does exactly what it needs to , great for interoffice management of projects and communication

Cons

Not too bad setups, overall everyone took to it quickly!

Review Source

Christina C.  
Attorney  
Law Practice  
Used the software for: Less than 6 months

### "Jabber is amazing for any office environment"

February 7, 2019

5.0

Jabber has been a dream to work with after using Microsoft Lync for 4 years. It has so many more features and is much more user friendly than other products of its kind.

Pros

Jabber is more than just an instant messaging program—it makes it easy to see your upcoming meetings, schedule new ones, and even initiate phone calls from your computer. If you’re someone who needs to work from home, it makes the transition from the office to home more seamless. I would highly recommend jabber!

Cons

There isn’t anything I dislike about jabber.

Review Source

VR

Verified Reviewer  
iOS Developer  
Computer Software  
Used the software for: Less than 6 months

### "Best Communication Medium For Professionals"

August 28, 2019

5.0

All good to go.

Pros

It provides real time presence as companies mostly used it for communication media with their employs so you can check the status of each employee which employee is how much minutes away and in case of help it allows to conferencing the calls. Even You can share your screen with the help of Jebber and it is really very easy then to communicate, Screen share and Conferencing.

Cons

It is very easy to use you can do a hack like you can set after how many times it will show you away.

Review Source

JL

Josh L.  
Communication Engineer  
Hospital & Health Care  
Used the software for: 2+ years

### "Must Have"

November 27, 2018

5.0

Pros

It makes conference calls so much easier having an interface to call from your computer. The chat feature also a big plus to be able to communicate quickly with your team. It does also have a screen sharing option so you can share your screen with people you are chatting with to help with any sort of issues you are looking at.

Cons

The screen share option has no ability to take control of the presenters screen.

Review Source

Justin C.  
Digital Initiatives Director  
Government Administration  
Used the software for: 2+ years

### "Good for real-time work chats"

February 3, 2022

4.0

Pros

I use Jabber mostly to chat with work colleagues in real-time, to avoid emails, calls, and unnecessary meetings. It works pretty well for this task, and I would recommend it for these services.

Cons

It often doesn't load correctly or easily on my work computer, which often renders it useless. I wish it was a little easier to launch, as the launching phase of the software causes these hiccups, in my experience.

Review Source

NK

Nandini K.  
Development Officer  
  
Used the software for: 2+ years

### "The official communicator"

November 17, 2017

5.0

Pros

I really like the multiple conversation windows with which we can switch to any conversation anytime.

Cons

The login is very slow, the cursor is busy for a good long time. I do not know why the load has to be so delayed.

Review Source

DA

Diamond A.  
Senior Accountant  
Accounting  
Used the software for: 1-2 years

### "Doesn’t compare to other instant messaging softwares"

May 18, 2021

3.0

Overall if you’re looking for software to do the bare minimum this is it. I provides instant messaging but I would expect too much more.

Pros

I like the software for the fact that it performed what it promised. You could easily make calls and send instant messages.

Cons

Jabber lacks any extras, it has the most simple emojis and no GIFs. Most users use simply GIFs to communicate quickly and get points across.

Review Source

CJ

Christine J.  
publicist  
Publishing  
Used the software for: 1-2 years

### "Expedites office communication"

November 13, 2018

5.0

Pros

I love being able to chat quickly and casually without coworkers, without the formality of emails. It allows for quick-fire brainstorming and chatting in an efficient way, saving countless hours of drafting long emails that can be summarized in one quick Jabber question.

Cons

It'd be great to be able to communicate with more than one person in a group, similar to Slack.

Review Source

MD

Michael D.  
Licensed Sales Assistant  
Financial Services  
Used the software for: 1-2 years

### "Business Chat made simple"

October 13, 2020

5.0

So far I love it. It has made working from home far less of a headache and who wouldn't rather text than make a call

Pros

I liked that this came in a form I used to know, reminded me of the old AIM chat window. Easy to use, has a lot of features and had made working from home a lot easier.

Cons

As an end user there's not much for me not to like. Unless we are having network issues this thing works.

Review Source

Lee B.  
Senior Technical Analyst  
Information Technology and Services  
Used the software for: 6-12 months

### "RAM Hog"

September 11, 2018

4.0

Pros

Much more robust than other Cisco VOIP software by comparison

Cons

Chews up system resources, hard to maintain call quality as a power user.

Review Source

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