# Page 38 | Cisco Jabber Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 38 - Is Cisco Jabber the right Collaboration solution for you? Explore 1332 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/212050/Cisco-Jabber/reviews

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Cisco Jabber

4.3 (1332)

[View alternatives](https://www.capterra.com/p/212050/Cisco-Jabber/alternatives/)

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Last updated March 13th, 2026

# Page 38 - Reviews of Cisco Jabber

## Showing most helpful reviews

Showing 926-950 of 1332 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AJ

Akhil J.  
Associate lead & Sr. software developer  
Computer Software  
Used the software for: 1-2 years

### "Application which allows to communicate within an organisation"

April 4, 2019

4.0

Overall experience is good. One of the best application for communication with in an organisation.

Pros

Great communication application to communicate within an organisation. Desktop sharing feature is awesome. This is password protected application. We can create groups and send messages.

Cons

Some time jabber hangs the operating system while screen sharing.

Review Source

nN

nihit N.  
Decision analytic associate  
Management Consulting  
Used the software for: 1-2 years

### "An amazing software with lots of scope for improvement"

October 31, 2019

5.0

Jabber has made internal communication across teams really quick and easy

Pros

Jabber is an amazing tool for internal communication and has been constantly improving since the time I have started using this.

Cons

It has a lot of scope of improvement, especially with offline messaging. The rate of delivery of messages when receiver is offline is very low

Review Source

SJ

Spencer J.  
Tech Support/Help Desk  
Education Management  
Used the software for: 1-2 years

### "Great Phone System"

July 20, 2018

4.0

Pros

I like that there is an app on my phone that allows me to access the phone. I also like how easy it is to answer and place a phone call from my computer or an internal call from my cell phone.

Cons

The directory is very flakey. Its hard to look up a phone number in the internal corporate directory. It doesn't always work right.

Review Source

AG

Akhil G.  
Application development analyst  
Information Services  
Used the software for: 2+ years

### "Easy to use"

November 21, 2019

4.0

Pros

The application is very easy to use. Love the search feature and organised clients very well

Cons

Screen sharing is still yet to improve. Otherwise everything else is perfect.

Review Source

MO

Maura O.  
CASE MANAGER  
Non-Profit Organization Management  
Used the software for: 2+ years

### "EASY TO USE"

July 23, 2019

4.0

GOOD FOR TELEWORKING AND SOME IN OFFICE USE.

Pros

EASY TO USE FROM HOME SETTING OR AT WORK. EASY TO USE HANDS FREE

Cons

CLARITY AT TIMES MAY NOT BE THE BEST. CALLS SOMETIMES ARE NOT CLEAR.

Review Source

HC

HONG C.  
psa  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "business chat"

June 7, 2020

5.0

Pros

it's easy to stay in touch with your coworker through Jabbar. easy to add contact and search for contacts from outlook directory. it can also be accessed from your phone

Cons

for me i cannot access the global directory in outlook from Jabbar cellular which is a hassle if you need to chat with someone not on your contact list

Review Source

HS

Heather S.  
Admin. Assist.  
Hospital & Health Care  
Used the software for: 1-2 years

### "Review"

September 17, 2019

5.0

My overall experience with Cisco Jabber has been great. I have no complaints.

Pros

What I like most is being able to make and take calls through my desk top. I just have to make sure that my headset is charged since I use a wireless one.

Cons

What I like least is having to remember to log in when my pc restarts. It doesnt log in automatically.

Review Source

MT

Masen T.  
Senior Financial Analyst  
Banking  
Used the software for: 2+ years

### "Jabber"

June 30, 2021

5.0

Pros

The ease of use is pretty simple, and is well understood across the company.

Cons

The share screen can get very behind when sharing with someone on a different computer.

Review Source

KB

Keirsten B.  
CSR1  
Telecommunications  
Used the software for: 6-12 months

### "Jabber gets it done"

September 22, 2020

5.0

It does what it needs to do without overwhelming the user with too many options or tricky settings.

Pros

I really liked the graphic interface, its clean and simple to understand.

Cons

It is a bit outdated, many other companies have moved to more modern software.

Review Source

NW

Nate W.  
Software Engineer  
Information Technology and Services  
Used the software for: 2+ years

### "Cisco Jabber"

February 27, 2019

3.0

Pros

Cisco Jabber is so nice to have while on the go.

Cons

The program will sometimes wont work properly and will need to be restarted via Task Manager (if using Windows).

Review Source

Gianluca C.  
GENERAL MANAGER  
Information Technology and Services  
Used the software for: Less than 6 months

### "123Cisco"

February 7, 2023

4.0

Pros

Facilità di primo utilizzo e installazione sulle macchine

Cons

ALLE VOLTE TROPPO INSTABILE, VINCOLATO AL PROFILO PRESENTE Sul pc

Alternatives considered

[XCALLY](https://www.capterra.com/p/136894/XCALLY/)

Review Source

BP

Brandi P.  
Medical Biller  
Hospital & Health Care  
Used the software for: 1-2 years

### "Fairly easy to use"

March 8, 2022

4.0

Pros

I like that this was an online "phone" so to speak and very easy to navigate.

Cons

I had a lot of issues getting my voice-mail set up and if my internet slowed, sometimes Jabber would fully disconnect.

Review Source

VR

Verified Reviewer  
Software Developer  
Computer Software  
Used the software for: 1-2 years

### "Cisco jabber is a very easy and intuitive chatting software. "

July 25, 2018

5.0

Pros

This software has almost all the facilities of a messaging platform. It shows when people are online and can also get an alert when a person is online

Cons

There are two displays. One for main display and other for conversations. Both displays should be in a single display

Review Source

SA

Sanchit A.  
Software Engineer Intern  
Computer Software  
Used the software for: 6-12 months

### "Good instant messaging tool"

September 10, 2020

4.0

Jabber can still improve on its video conferencing functionalities like screen sharing options and meeting calendar sync with mail.

Pros

We used jabber in our company as the primary instant messaging tool and we were satisfied for the most part of it. It is reliable and easy to use and setup.

Cons

For any organization, the primary IM tool is often used for meetings and video conferencing and that is not the best functionality of jabber. It also has VPN sync issues at times and loses connectivity.

Review Source

AM

Akash M.  
MTSIII  
Telecommunications  
Used the software for: 2+ years

### "Okayish Tool - Cisco Jabber"

January 16, 2019

4.0

Pros

\- Calls Sync with office desk phone - Sync with Cisco webex - Screen capture while chatting

Cons

\- Less emojis - Hangs every now and then and have to restart

Review Source

MJ

Mike J.  
IT Support  
Biotechnology  
Used the software for: 1-2 years

### "Great substitute for desk phones"

February 11, 2022

5.0

Overall I've enjoyed using this as a desk phone replacement. Comes handy on days I work from home.

Pros

I really enjoy how user friendly the interface is.

Cons

When I made calls, the main call window would start minimized.

Review Source

MB

Mugdha B.  
Software Engineer  
Computer Software  
Used the software for: 1-2 years

### "Painful to use"

February 21, 2019

3.0

It was used as an internal Chatting software within my firm.

Pros

The idea is great, but its not implemented appropriately.

Cons

The software is buggy and the provided functionality does not work. The emojis are not very good. It also restarts itself and not save your messages anywhere. You also lose all groups if it restarts.

Review Source

VR

Verified Reviewer  
Assistant County Attorney  
Law Practice  
Used the software for: Less than 6 months

### "Great Chat Tool"

July 19, 2019

4.0

So far, this has been a decent program. It makes chatting with co-workers so much easier, especially in the group setting. Further, it is nice to be able to see who is calling, even if a message is not left. I like that previous chats are saved and that everything is in one place.

Pros

This program makes communicating with others in the office pretty easy. Using Jabber is way easier than sending an e-mail, especially if the message is going to multiple people. The organization in the program is by name, which is handy. The program also keeps a list of people recently chatted with at the top, so it is easy to find the people who I communicate with daily.

Cons

I don't love that the program takes up the entire screen when I take a phone call from someone. I suppose that is just part of the program, however, since it is through Cisco.

Review Source

Sanjona R.  
Retail Analyst  
Media Production  
Used the software for: Less than 6 months

### "Very useful for communicating with your colleagues"

August 19, 2019

5.0

Very good, useful software.

Pros

Useful for inter-office communication. You can even make calls, send pictures and videos and other files. The status shows when you're away, available or in a Webex meeting which makes it easy for your colleagues to know when and when not to contact you.

Cons

You can't make group chats with your team because everytime you close the software, the chat gets deleted. This is something to be worked on.

Review Source

MM

Monisha M.  
Account executive  
Information Technology and Services  
Used the software for: 1-2 years

### "Gets the work done"

June 11, 2020

4.0

Gets the work done and helps you to stay connected with the team .

Pros

Easily see who is available before calling . Stay connected with teammates across the world . Quick and easy communication .

Cons

Calls made from it is of poor quality . It the chat window , the cursor does not go to the bottom of the page automatically

Review Source

JC

John C.  
Project Manager  
Environmental Services  
Used the software for: 6-12 months

### "Made the Switch. No Regrets"

February 25, 2020

5.0

Cisco Jabber has saved me countless hours and headaches. It's great for easily getting in touch with co-workers.

Pros

I recently changed companies and had never used Cisco Jabber until starting here. I was skeptical at first, but so far everything has been great. I'm easily able to see who's available, who's not, and how to reach them. Great software.

Cons

No cons to date. Most of my problems with the software are related to other user's not doing what they're supposed to be doing.

Review Source

CM

Colleen M.  
Marketing Manager  
Marketing and Advertising  
Used the software for: 1-2 years

### "Good when it works"

October 14, 2020

4.0

Pros

We use Jabber to easily and quickly communicate across departments and properties. We have offices located all over the US, and with the current pandemic we have many employees working remotely. Jabber is quicker than an email and easier than a phone call for simple questions that need to be answered. The screen sharing feature is great. Being able to basically take over the other persons computer to show them how to do something or to set something up is awesome, and much easier than trying to explain step by step.

Cons

It’s constantly freezing and closing out. This might be an issue with our hardware but it happens frequently company-wide.

Review Source

Jeremy G.  
Performance Analyst  
Government Administration  
Used the software for: Less than 6 months

### "Fairly Standard Messaging Service for Enterprice"

May 16, 2019

4.0

Enterprise uses this as a standard messaging application pre-installed on our enterprise computers.

Pros

My enterprise uses this software for our messaging between employees remotely. It meets expectations and is faster than communicating via email.

Cons

In my experience, there was not a notable stand out feature here. It was a pretty straight forward messaging platform. This could have just been the case with my organization and team usage.

Review Source

MI

Mohammad I.  
Network Security Engineer  
Information Technology and Services  
Used the software for: 1-2 years

### "Solution with many problems. "

August 17, 2020

5.0

Solution is not consistent or the issue may be with us only.

Pros

Call quality is good, setup can be done on your android, Apple and windows as well.

Cons

We have to take the cisco support help every month as it gets broken very frequently.

Reason for choosing Cisco Jabber

We got all other network and security products from cisco as well.

Review Source

sP

satish P.  
consultent  
  
Used the software for: 1-2 years

### "Another excellent product from CISCO"

June 9, 2018

5.0

Pros

Cisco Jabber is very easy to use. It will sync with my webex meetings and remind me when meeting starts. floating icon on desktop i like that. chats are also cool.

Cons

I don't see much issue or cons in Cisco Jabber. it is a great tool but i feel some time i am not able to find history properly.

Review Source

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