---
title: "QuickBooks Desktop Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is QuickBooks Desktop the right Accounting solution for you? Explore 2566 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://bx-capterra-fa08pa6pm-g2dm.vercel.app/p/212058/QuickBooks-Desktop-Pro/reviews/"
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---

QuickBooks Desktop

4.4 (2566)

[View alternatives](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated July 21st, 2026

# Reviews of QuickBooks Desktop

Ease of use

4.3

Customer Service

3.9

## Pros and Cons in Reviews

VC

Valery C

Digital Philanthropy OfficerEducation Management, 201 - 500 employeesUsed the software for: Less than 6 months.

“It’s very great for organizing payroll data and showcasing the sales orders that you may need in any instance.“

June 28, 2026

BL

Brian L

HairstylistCosmetics, Self-employedUsed the software for: More than 2 years.

“My only complaint is the business decision Intuit made to move away from the Desktop product to the QuickBooks Online only product which requires you to purchase an annual license. Plus, I don't trust having all my financial data in the cloud with the online product.“

February 20, 2026

FS

Frank S

EntrepreneurWholesale, Self-employedUsed the software for: 6-12 months.

“Utilizing QuickBooks desktop has allowed me to keep my invoicing in check and allowed me to stay on top of business finances.“

October 19, 2025

AS

Amy S

VPReal Estate, 11 - 50 employeesUsed the software for: More than 2 years.

“Each year the "subscription" price goes up like $400 and at over $1700 per year for 2026, it feels like they don't care at all for the small businesses who have used them for twenty years.“

April 8, 2026

Maxwell P

General ManagerHospitality, 11 - 50 employeesUsed the software for: More than 2 years.

“The biggest win for me here is the Value for Money when you actually crunch the numbers. While everyone pushes the Online version, QuickBooks Desktop Pro Plus is significantly cheaper in the long run, especially if you manage multiple company files.“

December 9, 2025

H. A

REALTOR®Real Estate, Self-employedUsed the software for: 1-2 years.

“sometimes there are glitches and the data doesn't port in correctly.“

March 27, 2026

LZ

Lindsay Z

Accounts PayableFacilities Services, 51 - 200 employeesUsed the software for: More than 2 years.

“I love the ability to track all of the business expenses and run several different reports.“

January 28, 2026

VL

Vicki L

AccountantConsumer Goods, 2 - 10 employeesUsed the software for: More than 2 years.

“Class tracking, loss of tags, difficult to share company file, pricing, annual renewal when not using payroll is unnecessary and expensive“

May 27, 2025

## Showing most helpful reviews

Showing 1-25 of 2566 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Carol B.  
Office Manager  
Staffing and Recruiting  
Used the software for: 2+ years

### "Quickbooks desktop is the way to go"

April 4, 2026

5.0

Quickbooks desktop is an overall favorite product in my opinion for running a business. Entering checks, billing and tracking expenses.

Pros

Quickbooks desktop is very user friendly and access to a variety of reports both standard reports and custom.

Cons

As much as I like the option for quick changes that also gives someone not so knowledgeable about financials to make changes easily.

Review Source

AN

Amit N.  
Partner  
Accounting  
Used the software for: 2+ years

### "Great accounting tool if you still like going the old school way"

December 6, 2025

4.0

Overall satisfied with the performance and have rated it 4 stars. The invoicing functionality and reconciliation tools are the most helpful features. Off late the updates have slowed down and there is constant push to move to cloud version.

Pros

The thing we like most about this version is it still allows to manage multiple clients without paying individual subscription and the ability to generate detailed reports helps the small business clients overview their financials with ease.

Cons

The software feels a bit dated if we compare to the online tools. Secondly importing transactions from bank statements is very complicated and crashes the application on many occasions. Lastly limited to the office computer but that is a conscious decision to keep the cost down.

Alternatives considered

[Sage 50 Accounting](https://www.capterra.com/p/174753/Sage-50cloud/)

Reason for choosing QuickBooks Desktop

At that point of time the support we received from the Quickbook sales team and the training videos available online made us go for this.

Review Source

BA

Bill A.  
President  
Machinery  
Used the software for: 2+ years

### "Stay away from QBDT Enterprise"

January 21, 2026

1.0

I have been a QBDT Enterprise MW edition user for almost 18 years. Each year Intuit continues to destroy what was once a decent product. Paying bills used to be a snap but they they added third party Melio which is a nightmare. Shipping was easy and precise until they changed their shipping manager to what looks like also a third party that has no real world functionality. My business doesn't fit into the tiny box they have forced me into but they just don't care.

Pros

Invoicing works as it should. The inventory management and assembly tools help keep inventory up to date

Cons

Everything else from paying bills to shipping and loan management is terrible. features continue to be taken away while the price has gone up exponentially for what continues to be an inferior product each year

Review Source

MP

Mark P.  
General Manager  
Banking  
Used the software for: 2+ years

### "QuickBooks - End to End Solution for All Your Business Needs"

September 11, 2025

4.0

Overall I would recommend QuickBooks as a strong tool to managing one's business. I also have a friend who is a bookkeeper and use QuickBooks as her main source of income. So user friendly

Pros

Very intuitive and a complete end to end software. I am able to run my whole business through one package

Cons

Too many add Intuit/QuickBooks advertising pop-ups. No matter how many times I click "do not show", I will get a new one within three times of the last one

Switched from

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

Excel was cumbersome and very limiting and sometimes buggy with the macros

Review Source

JC

Jim C.  
President  
Information Technology and Services  
Used the software for: 2+ years

### "From $549 in 2022 to $1,199 in 2025 for 2-users, that's CRIMINAL!"

May 12, 2025

5.0

Experience with the product has been 4 out of 5. Every so often their maintenance release messes up the windows firewall port(s) and can take some finessing to get working properly. This is on a network with server and 2-users.

Pros

Works as it should for small business accounting, easy to use.

Cons

The worst price gouging of any software product I've ever used. In 2022 a 2-user license for the desktop Pro version was $549, in 2023 they raised it to $749, in 2024 it went up $849. And here we are in 2025, only (4) years later and now the price is up to $1,199, that's DOUBLE the price!! Terrible that they strong-arm you into being a subscription based service and raise the prices in a VERY UNREASONABLE manner - to me, this warrants a class action suit.

Alternatives considered

[Sage 50 Accounting](https://www.capterra.com/p/174753/Sage-50cloud/)

Reason for choosing QuickBooks Desktop

ONLY because I already had it and didn't want to convert to a new accounting software. Intuit realizes this and keeps their customers held hostage by forcing to enroll in a subscription.

Review Source

NW

Noah W.  
Accounting  
Construction  
Used the software for: 2+ years

### "Quick Books Review"

March 21, 2025

5.0

Overall experience has been great, works well for what I use it for which is managing a small business account.

Pros

I like its easy setup and management. The home dashboard is also great, because everything you need is right there.

Cons

I have one big problem with it, the AI that QB utilizes to scan bills when entering mistakes a .10 for .01 or any number ending in 0, it does not see the number as currency.

Switched from

[Kinetic](https://www.capterra.com/p/249741/Kinetic/)

I wanted something more simple and not so complex

Review Source

WB

William B.  
Sr. Automation Engineer  
Industrial Automation  
Used the software for: 2+ years

### "QBD - Quickbooks on my computer without the cloud"

March 1, 2025

5.0

Very reliable and easy to use once you learn the interface; additionally, it's usually easy to find resolution to problems with a quick internet search

Pros

Quickbooks even when the internet is down

Cons

Constantly trying to upsell me on services and to move to online version

Alternatives considered

[FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)

Reason for choosing QuickBooks Desktop

Local system that doesn't require internet to function. I keep my data secure, so I don't have to rely on someone else not messing up.

Review Source

JM

Jack M.  
Senior VP of Finance  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Great Accounting System to get you sarted"

February 4, 2025

5.0

I love using QuickBooks. I have used everything from PeopleSoft, to Netsuite and SAP and I have to say that QuickBooks is the easiest to use and the one that I have enjoyed the most to use.

Pros

The software can grow with you and your company. Started using the software when we started and have continued to use it as we continue to grow as a multi million dollar business

Cons

When the reports are run and downloaded they can be hard to manipulate and use excel short cuts with how the data is presented. Therefore, you will have to manipulate the data to get it to work the way you want it to work.

Alternatives considered

[Oracle PeopleSoft](https://www.capterra.com/p/155958/Oracle-PeopleSoft/)[NetSuite](https://www.capterra.com/p/135757/NetSuite/)[SAP Concur](https://www.capterra.com/p/380/Concur-Expense/)

Reason for choosing QuickBooks Desktop

It was the most user friendly out of the box that we didn't have to have a big team to configure it. It was also one that we could use to manual input data into with our accounting clerks.

Review Source

MB

Marjorie B.  
Owner  
Construction  
Used the software for: 2+ years

### "Quickbooks is a great accounting option for small businesses"

April 10, 2025

5.0

Quickbooks has been an essential platform for me as a small business owner. It allows me to keep track of and perform invoicing, financial accounts, and generate reports easily. It's intuitive enough to figure out how to correct errors, run reports, and do all of the financial tasks necessary for running a small business.

Pros

It is a great, common sense tool for small business bookkeeping

Cons

It gets outdated quickly and requires frequent upgrades

Alternatives considered

[Gusto](https://www.capterra.com/p/131882/Gusto/)

Reason for choosing QuickBooks Desktop

I was familiar with it and knew that I could jump back in and pick it up again quickly, as well as train people on it easily

Review Source

RP

Ruth P.  
Accounting  
Accounting  
Used the software for: 2+ years

### "Desktop is much better than Online"

February 4, 2025

3.0

Looking to see if NetSuite or another product will work better.

Pros

Easy to search, get reports, make changes to Bill/check entries. What I most loved was the Loan Manager, which has been removed from latest updates.

Cons

Intuit is trying to force us to use QB Online. I hate Online. I have used it before and it has not improved much at all. The price of Desktop is astronomical now. I do not use Inventory or PO's as they are cumbersome in QB. I do not use Payroll either. But I am paying for all of these features. They should be separate optional fees. And they have removed Loan Manager, which I use to manage our 20+ loans. AND if I should ever move to Online, I will lose data in the transition -- bummer

Alternatives considered

[NetSuite](https://www.capterra.com/p/135757/NetSuite/)

Reason for choosing QuickBooks Desktop

I liked the OLD version (2020 and prior) of Desktop. It was affordable. Now it isn't.

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Hate Online. Cumbersome to use. More flexibility for accounting folks in Desktop.

Review Source

BL

Brian L.  
Hairstylist  
Cosmetics  
Used the software for: 2+ years

### "QuickBooks Desktop - Gold Standard"

February 20, 2026

4.0

Overall, it's good. And once you've used it for years, it's difficult to move to another bookkeeping software program.

Pros

Have been using QuickBooks Desktop for years to complete all bookkeeping tasks for my small business. The software is intuitive and good for general accounting purposes. I especially like the way QuickBooks pairs with TurboTax at tax time. The end of year reports are also very helpful.

Cons

My only complaint is the business decision Intuit made to move away from the Desktop product to the QuickBooks Online only product which requires you to purchase an annual license. Plus, I don't trust having all my financial data in the cloud with the online product.

Review Source

CH

Connie H.  
Controller  
Marketing and Advertising  
Used the software for: 2+ years

### "Better than the rest"

January 20, 2026

4.0

We use quickbooks desktop version for our company. All users have access at the same time through our multi user version.

Pros

Producing financial statements is easy. Invoicing from a sales order is also easy. Does a good job of keeping track of sales tax

Cons

It does not have the ability to automatically add a credit card convenience fee to an invoice when you send the invoice out with the Intuit payment link.

Review Source

WR

William R.  
Owner  
Information Technology and Services  
Used the software for: 2+ years

### "Good Product but poor in all the other areas"

August 6, 2025

2.0

Pros

Ability to create custom reports, inventory controls (primarily inventory assemblies), ease of user interface navigation

Cons

Cost of the product, change to Subscription only option with a 300% increase of cost. Product support doesn't even have a good understanding of the product or accounting principles.

Review Source

Jason N.  
Media Pastor  
Religious Institutions  
Used the software for: 2+ years

### "Incredibly pleased"

August 15, 2025

5.0

I was incredibly pleased with the service of this product. I would highly recommend it. I believe as this product continues to develop even the ease of use will become even easier. We have been using this product for over 10 years and see no reason for us to stop using anytime soon

Pros

The value of what you receive is excellent. It is so much better in my eyes to be able to pay a onetime fee and not be worried about a subscription fee. Customer support is always easy to reach and immensely helpful. Reporting is very extensive and allows for all that we have need of.

Cons

There is a little more involved in using the product, so ease of use is not as wonderful as it could be.

Review Source

LM

Lori M.  
Office Management  
Construction  
Used the software for: 2+ years

### "Quite Happy!"

October 16, 2025

5.0

I found it very fast to navigate to my reports. The style, format, colors, wording, font etc. etc. Everything!! was sooo easy to navigate and to go with the flow. Technical support was amazing as well. Where as Quickbooks online it is very hard to raech a person for support. Which naturally, is quite frustrating!

Pros

Easy to follow the prompts. the available options are easy to view and are color coordinated as well for even faster access to what you need to work on.

Cons

Not a thing! I can honestly say that I am disappointed that I had made the decision to switch to online Quickbooks. I find that online quickbooks is extrmely difficult to navigate through because it simply does not 'flow like the desk top quickbooks version. It takes way too long to get adjusted to the vast difference

Review Source

MG

Malerie G.  
Office Manager  
Security and Investigations  
Used the software for: 2+ years

### "MAKE THE SWITCH, YOU WON'T REGRET IT!"

April 20, 2026

4.0

Overall, our company is extremely pleased with QuickBooks, as we have been QB users for almost 20 years now!

Pros

I love the ease of running reports, such as monthly sales tax reports and annual profit and loss reports.

Cons

I wish that there were a way to mass delete items from company inventory, instead of removing items one at a time.

Review Source

YB

YURI B.  
HR  
Retail  
Used the software for: 1-2 years

### "Quickbooks"

March 9, 2026

5.0

I have enjoyed working with Quickbooks even the customer service is great. They reach out in a timely manner.

Pros

I love this software. It is the easiest to use for a new business and it is self-explanatory. I recommend this

Cons

I feel the only cons for this software is if your company is expanding, I would look into using Quickbooks online

Review Source

JB

Jacob B.  
Manager of Accounting HR  
Professional Training & Coaching  
Used the software for: 2+ years

### "Quickbooks Desktop will make your life easier!"

October 22, 2025

5.0

It has been great! It has made my job a lot easier with the other tools available to sync with it. I have been using it for 10+ years!

Pros

Quickbooks Desktop is one of the most effective account tools that I have found for small business. They have a great customer support team and competitive pricing. It is also very simple to use and understand. It makes invoicing and making payments very easy. There is lots of report tools and it makes finacial reporting very quick. You can also keep track of inventory very easily.

Cons

Sometimes their customer support is not the most efficient or helpful. It does crash from time to time.

Review Source

BM

Brooke M.  
Operations Manager  
Retail  
Used the software for: 2+ years

### "We are loyal to Quickbooks Desktop. Have tried others and went back to this."

May 12, 2025

5.0

We love it! We have QB Desktop Enterprise and run our payroll and all bookkeeping through this program. Customer service is great.

Pros

Reconcilliations of accounts, ability to attach documents and files, internal notes fields, custom fields, links with bank accounts, allows customers to pay with payment link, ability to see linked transactions with a record.

Cons

Limited integrations with the Desktop version, but we would not choose the Quickbooks Online because it has less capabilities than Desktop version.

Review Source

JF

Jody F.  
Manager  
Package/Freight Delivery  
Used the software for: 2+ years

### "Reliable & easy software"

March 31, 2026

4.0

I have used Quickbooks desktop for over 20 years, I don't utilize all of the features it has to offer but the functions I do use are reliable and easy to navigate.

Pros

Invoicing is very easy, wide variety of reports to choose from for payroll and other financial information.

Cons

I really liked the ease of payroll but over the years the price had increased so much we just couldn't afford it anymore. It wasn't worth the money when we have less than 10 employees.

Review Source

CR

Connie R.  
Owner  
Accounting  
Used the software for: 2+ years

### "Quickbooks is #1"

December 15, 2025

5.0

Overall experience has been great. Great customer support when it was available and great chat support too.

Pros

What I like most about QuickBooks Desktop is that it is user friendly. Although you need to know the basics of bookkeeping you don't have to be an accountant to use it.

Cons

What I like the least is that it is no longer available to upgrade. This should be made available to users that wish to stay on desktop bookkeeping.

Review Source

SM

Sara M.  
President  
Computer Networking  
Used the software for: 2+ years

### "Highly Recommend Quickbooks Desktop"

April 15, 2025

5.0

Overall, I would say that I am extremely pleased with Quickboos Desktop. It is really user-friendly and easy to figure out. Whenever I havea question, I can always search for the answer in the community and get tons of resposnes from other users. The few times that I have needed Customer Support, they have been extremely friendly and helpful.

Pros

I love the ability to create custom reports so that I can quickly access the information that I need. I also appreciate the layout of Quickbooks Desktop - the icons make it easy to jump from one task to another. We recently added the "Payment Links" feature and absolutely love how easy it is for my clients to pay securely through the portal!

Cons

The only negative thing that I would say is that I wish I could create a custom template that could be used for everything - invoives, credit memos, statements, etc. I would like to see an option to use a single template for all prints and Quickbooks would just format it for me. Right now, it's a little "clunky" having to manually adjust margins, move logos around, line everything up just right.

Review Source

EP

Eugene P.  
Finance manager  
Medical Practice  
Used the software for: 2+ years

### "Finance manager"

May 9, 2026

4.0

Pros

One investment that kept operational for multiple years made it real value for money, while most of functions being applicable.

Cons

User interface being old fashioned made it less intuitive but as it seeves the purpose I am not too disappointed.

Review Source

SS

Sulmy S.  
Accounting  
Accounting  
Used the software for: 1-2 years

### "Accounting"

March 17, 2026

5.0

We have been with QuickBooks for many years. It is very trustful and organized to managed through online.

Pros

What I like about QuickBooks desktop is their new software. It is very organized and reliable to work on.

Cons

The least I like about QuickBooks is their loading. Takes a very long time to search other areas I search.

Review Source

PM

Philip M.  
Administrator  
Education Management  
Used the software for: 1-2 years

### "Great reporting features for finance"

November 7, 2025

4.0

The program is helpful for reporting and analyzing simple financial forecasts. I don't have to worry about user interface when I need to get my reports quickly.

Pros

I like how this product is simple to use compared to other finance programs. This products lays things out in an easy to see and operate format.

Cons

There are times when it can be frustrating syncing the product among different staff members. I would like to have an easy way to sync information together.

Review Source

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