# Page 3 | QuickBooks Desktop Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is QuickBooks Desktop the right Accounting solution for you? Explore 2558 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/reviews

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QuickBooks Desktop

4.4 (2558)

[View alternatives](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/alternatives/)

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Last updated April 26th, 2026

# Page 3 - Reviews of QuickBooks Desktop

## Showing most helpful reviews

Showing 51-75 of 2558 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SM

Sara M.  
President  
Computer Networking  
Used the software for: 2+ years

### "Highly Recommend Quickbooks Desktop"

April 15, 2025

5.0

Overall, I would say that I am extremely pleased with Quickboos Desktop. It is really user-friendly and easy to figure out. Whenever I havea question, I can always search for the answer in the community and get tons of resposnes from other users. The few times that I have needed Customer Support, they have been extremely friendly and helpful.

Pros

I love the ability to create custom reports so that I can quickly access the information that I need. I also appreciate the layout of Quickbooks Desktop - the icons make it easy to jump from one task to another. We recently added the "Payment Links" feature and absolutely love how easy it is for my clients to pay securely through the portal!

Cons

The only negative thing that I would say is that I wish I could create a custom template that could be used for everything - invoives, credit memos, statements, etc. I would like to see an option to use a single template for all prints and Quickbooks would just format it for me. Right now, it's a little "clunky" having to manually adjust margins, move logos around, line everything up just right.

Review Source

LB

Lia B.  
Finance  
Museums and Institutions  
Used the software for: 2+ years

### "Classics are still working"

February 17, 2026

5.0

I used it for decades and it became more and more user friendly as time went on. For working with the sources and uses of funds in nonprofit accounting, you can't beat its value.

Pros

Not dependent on internet to be able to work. If there is an internet outage it puts you out of commission.

Cons

Not portable, both of these are important and there were times that required remoting in to my work station to perform needed tasks from home.

Review Source

LB

Linda B.  
Bookkeeper  
Automotive  
Used the software for: 2+ years

### "QuickBooks Desktop is a Timesaver!"

April 3, 2025

5.0

Overall, have had good experience. It has stopped all duplicate charging to customers and cut down on transposed addresses (provided they are input right on the estimate). We have 2 other programs integrated with QuickBooks Desktop (for credit cards and for shipping), so this keeps manual posting to a minimum, which also cuts errors down.

Pros

Customer sends product to us to be worked on, which we input to QuickBooks as an estimate. Once finished, we move this over to an invoice. We are able to add notes at any time to see status. It is easy to look up a customer's order by name, partial address or phone #.

Cons

Once we finish with a customer's product, we move the estimate info to invoice. The invoice has all info needed, including tracking, so we don't need the estimate anymore. I have to manually delete the finished estimates every day. Would like to see an option to automatically delete once invoiced.

Review Source

Anna Y.  
Accounts Receivable  
Consumer Goods  
Used the software for: 2+ years

### "Good for some things, not always up-to-date"

June 30, 2025

3.0

Pros

Quickbooks Desktop is a great tool for capturing and storing invoicing. I like the notes feature as well.

Cons

It seriously lacks current updates and shortcuts -- for instance, there is no way to setup AutoPay for our customers through Intuit QB. There's also a pretty hefty fee for those paying through Intuit whether card or ACH. And a lot of processes are not intuitive or user-friendly. I often have to look up how-to videos for using QB Desktop and most of the instructions are from independent users, not QB itself.

Review Source

BA

Brad A.  
Firm Administrator  
Law Practice  
Used the software for: 2+ years

### "Still the Best for Detailed Accounting"

November 6, 2025

5.0

Overall, QuickBooks Desktop is powerful and reliable. It takes some time to learn, but once you do, it’s an excellent system for managing every aspect of your business finances.

Pros

The thing I like most about QuickBooks Desktop is the control it gives me over my accounting data. I can customize reports, track classes and jobs, and reconcile accounts accurately—features that cloud-based versions don’t handle as deeply.

Cons

It’s powerful, but not very user-friendly. Setting up and maintaining the software takes more effort than I’d like.

Review Source

JC

Jim C.  
President  
Information Technology and Services  
Used the software for: 2+ years

### "From $549 in 2022 to $1,199 in 2025 for 2-users, that's CRIMINAL!"

May 12, 2025

5.0

Experience with the product has been 4 out of 5. Every so often their maintenance release messes up the windows firewall port(s) and can take some finessing to get working properly. This is on a network with server and 2-users.

Pros

Works as it should for small business accounting, easy to use.

Cons

The worst price gouging of any software product I've ever used. In 2022 a 2-user license for the desktop Pro version was $549, in 2023 they raised it to $749, in 2024 it went up $849. And here we are in 2025, only (4) years later and now the price is up to $1,199, that's DOUBLE the price!! Terrible that they strong-arm you into being a subscription based service and raise the prices in a VERY UNREASONABLE manner - to me, this warrants a class action suit.

Alternatives considered

[Sage 50 Accounting](https://www.capterra.com/p/174753/Sage-50cloud/)

Reason for choosing QuickBooks Desktop

ONLY because I already had it and didn't want to convert to a new accounting software. Intuit realizes this and keeps their customers held hostage by forcing to enroll in a subscription.

Review Source

MC

Michael C.  
Owner  
  
Used the software for: 2+ years

### "Quickbooks Desktop is still the Goto bookkeeping software"

June 5, 2018

3.0

Probably the last remaining bookkeeping software in the bookkeeping industry from the older years though many online bookkeeping services are available, hence Intuit is pushing QB Online version instead of the desktop version which is Superior in functionality but not access for obvious reasons. People MUST LEARN how to use QB PROPERLY to avoid MANY issues caused by the users themselves who are too lazy to learn and to use. Do NOT blame the QB or tax professionals that are hired to fix the QB owners messes!

Pros

Relatively simple to use especially if you're on the cash basis of accounting. Can delete many entries.

Cons

Accrual basis can be confusing, if not difficult, especially when you use invoices/receipts since you have to 'link' them to when you actually pay the invoices or receive payment, which many people do NOT, which causes the problems! Do NOT use 'Undeposited Funds', EVER! Just deposit the receipts! Many people do NOT clear/reconcile the 'Undeposited Funds' account which causes LOTS of problems! QB Owners REFUSE to learn how to use the software properly hence the large amount of Errors because many don't know how to use the software and do NOT know basic bookkeeping concepts/usage! Intuit is making Older QB versions Obsolete every ~3 years by dropping support and updates. AVOID QB payroll unless you KNOW what you're doing! Otherwise, pay an external payroll company to do your payroll! THIS is especially true when benefits are added!

Review Source

NW

Noah W.  
Accounting  
Construction  
Used the software for: 2+ years

### "Quick Books Review"

March 21, 2025

5.0

Overall experience has been great, works well for what I use it for which is managing a small business account.

Pros

I like its easy setup and management. The home dashboard is also great, because everything you need is right there.

Cons

I have one big problem with it, the AI that QB utilizes to scan bills when entering mistakes a .10 for .01 or any number ending in 0, it does not see the number as currency.

Switched from

[Kinetic](https://www.capterra.com/p/249741/Kinetic/)

I wanted something more simple and not so complex

Review Source

WG

Wendy G.  
Financial Director  
Education Management  
Used the software for: 2+ years

### "Satisfactory Program"

January 12, 2026

4.0

My overall experience with Quickbooks Desktop is satisfactory. Eighty percent of the program is easy to use and an asset. Just not satisfied with customer support when needed.

Pros

What I liked most about Quickbooks Desktop is the availability of detailed financial reports. I found those very helpful.

Cons

What I liked least about Quickbooks Desktop is the lack of availability of help. The fact that I had to pay extra to to receive help from customer support.

Review Source

SK

Sheila K.  
ADMIN  
Construction  
Used the software for: 1-2 years

### "Quickbooks desktop review"

May 11, 2026

4.0

My overall experience with QuickBook desktop was a very good experience and I would definitely recommend it.

Pros

Quickest desktop makes invoicing, running reports so much easier with just making a few keystrokes . Also helps to keep an accurate running balance.

Cons

Sometimes trying to search for sales slips without specific search parameters made it difficult to locate individual sales slips.

Review Source

WB

William B.  
Sr. Automation Engineer  
Industrial Automation  
Used the software for: 2+ years

### "QBD - Quickbooks on my computer without the cloud"

March 1, 2025

5.0

Very reliable and easy to use once you learn the interface; additionally, it's usually easy to find resolution to problems with a quick internet search

Pros

Quickbooks even when the internet is down

Cons

Constantly trying to upsell me on services and to move to online version

Alternatives considered

[FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)

Reason for choosing QuickBooks Desktop

Local system that doesn't require internet to function. I keep my data secure, so I don't have to rely on someone else not messing up.

Review Source

RP

Ruth P.  
Accounting  
Accounting  
Used the software for: 2+ years

### "Desktop is much better than Online"

February 4, 2025

3.0

Looking to see if NetSuite or another product will work better.

Pros

Easy to search, get reports, make changes to Bill/check entries. What I most loved was the Loan Manager, which has been removed from latest updates.

Cons

Intuit is trying to force us to use QB Online. I hate Online. I have used it before and it has not improved much at all. The price of Desktop is astronomical now. I do not use Inventory or PO's as they are cumbersome in QB. I do not use Payroll either. But I am paying for all of these features. They should be separate optional fees. And they have removed Loan Manager, which I use to manage our 20+ loans. AND if I should ever move to Online, I will lose data in the transition -- bummer

Alternatives considered

[NetSuite](https://www.capterra.com/p/135757/NetSuite/)

Reason for choosing QuickBooks Desktop

I liked the OLD version (2020 and prior) of Desktop. It was affordable. Now it isn't.

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Hate Online. Cumbersome to use. More flexibility for accounting folks in Desktop.

Review Source

Lauren H.  
Practice manager  
Veterinary  
Used the software for: 1-2 years

### "QuickBooks Desktop"

September 25, 2025

5.0

I have no complaints. I used it for the past 8 years with little or no issues. My change was not due to any negative experience.

Pros

Value for Money, Ease of Use, Invoicing, Reporting, Financial Reporting, Cloud, Customer Support and just a simple but effective program

Cons

I do not have any cons. We only switched our program because our company was bought by a corporation and they had their own system

Review Source

MB

Marjorie B.  
Owner  
Construction  
Used the software for: 2+ years

### "Quickbooks is a great accounting option for small businesses"

April 10, 2025

5.0

Quickbooks has been an essential platform for me as a small business owner. It allows me to keep track of and perform invoicing, financial accounts, and generate reports easily. It's intuitive enough to figure out how to correct errors, run reports, and do all of the financial tasks necessary for running a small business.

Pros

It is a great, common sense tool for small business bookkeeping

Cons

It gets outdated quickly and requires frequent upgrades

Alternatives considered

[Gusto](https://www.capterra.com/p/131882/Gusto/)

Reason for choosing QuickBooks Desktop

I was familiar with it and knew that I could jump back in and pick it up again quickly, as well as train people on it easily

Review Source

AJ

Angella J.  
Owner  
Automotive  
Used the software for: 1-2 years

### "Nothing else handles all this information in one place. "

October 15, 2025

5.0

Plenty of useful features to keep your business running smoothly with little room for error. Very satisfied with quickbooks.

Pros

Very easy to set up and get started. Inventory management that syncs up with your invoices make purchase orders a breeze.

Cons

The way they have you upload your existing information via copy and paste from excel is a bit confusing and time consuming. I skipped it altogether.

Review Source

VK

Victoria K.  
CEO and Company Secretary  
Architecture & Planning  
Used the software for: 2+ years

### "Quickbooks Desktop became unavailable in the UK and Ireland in 2022."

April 7, 2025

3.0

It was good while it was operating in the EU, but it was a huge let-down when they dropped the EU. They also made it very difficult to access old accounts once they tried to make everyone switch to Quickbooks Online.

Pros

I liked that Quickbooks Desktop was not online, so I could use my product in my office without going online. It was easy to use and flexible if a bookkeeper made a mistake.

Cons

Because it was a standalone product, updates were slower. I really was upset when Quickbooks Desktop ceased trading in Europe and tried to force customers to use their Online product. I tried using Quickbooks Online, but could not import enough legacy data, so I decided to switch to another brand.

Review Source

RE

Rebecca E.  
Manager  
Food Production  
Used the software for: 2+ years

### "Quickbooks for a Small Business "

April 18, 2025

5.0

10/10 it works perfect for our business. We are able to integrated our delivery app with it (cool running) and it works without any issues.

Pros

I have been using this for my small business for over 10 years-- it is super user friendly.

Cons

The only downfall is it can only be used on one laptop. You can get additional users but, it seems to not work the same.

Review Source

JM

Jack M.  
Senior VP of Finance  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Great Accounting System to get you sarted"

February 4, 2025

5.0

I love using QuickBooks. I have used everything from PeopleSoft, to Netsuite and SAP and I have to say that QuickBooks is the easiest to use and the one that I have enjoyed the most to use.

Pros

The software can grow with you and your company. Started using the software when we started and have continued to use it as we continue to grow as a multi million dollar business

Cons

When the reports are run and downloaded they can be hard to manipulate and use excel short cuts with how the data is presented. Therefore, you will have to manipulate the data to get it to work the way you want it to work.

Alternatives considered

[Oracle PeopleSoft](https://www.capterra.com/p/155958/Oracle-PeopleSoft/)[NetSuite](https://www.capterra.com/p/135757/NetSuite/)[SAP Concur](https://www.capterra.com/p/380/Concur-Expense/)

Reason for choosing QuickBooks Desktop

It was the most user friendly out of the box that we didn't have to have a big team to configure it. It was also one that we could use to manual input data into with our accounting clerks.

Review Source

EP

Eugene P.  
Finance manager  
Medical Practice  
Used the software for: 2+ years

### "Finance manager"

May 9, 2026

4.0

Pros

One investment that kept operational for multiple years made it real value for money, while most of functions being applicable.

Cons

User interface being old fashioned made it less intuitive but as it seeves the purpose I am not too disappointed.

Review Source

Lisa K.  
Office Manager  
Wholesale  
Used the software for: 2+ years

### "Easy to Use! Great value!"

September 2, 2025

4.0

Pros

This product is great for small business. The ease of use for data entry to create invoices, is excellent even for novice users. The customer support is very useful when you hit a stumbling block. Great value for the money!

Cons

I don't have anything really negative to say. Sometimes the updates to the software could cause glitches.

Review Source

Judy P.  
Skate Tech, coach  
Sporting Goods  
Used the software for: 2+ years

### "Quick and easy"

March 18, 2026

5.0

I’ve used QuickBooks for years. And my treasurer in the Rescue finds it invaluable for tracking our finances.

Pros

I own a small business and I run a rural animal rescue we use QuickBooks for both. In both cases it’s extremely easy to track sales and payments and produce financial statements. I find it very user-friendly. I’m easy to find what I need quickly.

Cons

When printing out reports for a specific timeframe, it will default back to the current timeframe rather than holding it.

Review Source

AB

Alyssa B.  
Business Manager  
Computer Software  
Used the software for: 2+ years

### "Love the product, hate the price gouging "

January 30, 2025

4.0

Quickbooks desktop works well for our business and has been a reliable for the 12 years I've used it. It's sad and frustrating that Intuit is phasing it out and over charging for the product now. I had called and asked a few years ago why the price was increasing and was told they were charging similar to their competitors. Why would I want to stay with a company that doesn't charge based on the product cost but just to make as much money as possible? The reason so many people use quickbooks is because of the low price. Competition is supposed to be good for consumers, but increasing prices to match what your competitors charge feels like price fixing. I would not be surprised to learn that Intuit is owned by private equity. Due to the poor way we have been treated as long time customers of quickbooks, we will be moving to another company this year. I know they're pushing everyone to quickbooks online, but I have tried it and it does not meet our needs, not is it easy to use.

Pros

Quickbooks desktop has lots of features and reports for running accounting tasks and seeing trends over time. I like that I can have several windows open at once to bounce back and forth between reports and registers. I also like that it's not dependent on a fast internet connection, since it lives on a work station or server.

Cons

While I like most of the features of quickbooks desktop, I don't like how the price keeps increasing. I wish we could keep it, but this year the cost will go up more than 50%, from $649 to $999.

Review Source

RR

Ruth R.  
Office manager  
Information Technology and Services  
Used the software for: 2+ years

### "Quickbooks / INTUIT instinctive automation "

January 18, 2025

5.0

Generally great instinctive program, nice clear and simple UI. easy to find help within the program and community itself.

Pros

Very easy to use the help section within the program. Particularly like that you can use the search bar for specific key words and find the relevant help section. Have also used the online customer service team to answer questions too and they have resolved my queries promptly. Recent integration with Dext has been super helpful for streamlining the processing of incoming invoices / receipts allowing for quicker bookkeeping and accounts. I like that when they implement the user interface changes they are fairly subtle and usually easy to adjust to. Keep it simple quickbooks! If it ain’t broke, don’t fix it. Simplicity and automation are QB/ Intuits biggest sell IMO.

Cons

We’ve had a few glitches within the program in the past. For example - some automated emails were failing to send to some customers. These glitches seem to take FOREVER to fix. A speedier solution for longstanding issues in future would be fantastic. Another thing that seems to happen regularly is bank feeds fall off. Again, I’m sure that Qbooks/ intuit are aware and it’s not simple to fix. Bit it can be frustrating when manual intervention is required- automation and simplicity is what customers like.

Switched from

[Clear Books](https://www.capterra.com/p/91374/Clear-Books/)

There was an offer on the price at the time

Review Source

CL

Chris L.  
General Manager  
Construction  
Used the software for: 2+ years

### "The Gold Standard"

March 17, 2025

4.0

Overall, QuickBooks Desktop is a solid accounting software. It's been the gold standard for decades. I'm glad they have an online version that has similar functionality.

Pros

We used QuickBooks Desktop for decades. The only reason we left was that QuickBooks Online integrates better with our CRM and allows us to have more users for a similar cost to Desktop.

Cons

Limited amount of users without additional cost.

Review Source

SC

Stephanie C.  
Office Manager  
Retail  
Used the software for: 1-2 years

### "Easy to Use / Very User Friendly for Beginners in Accounting"

July 23, 2025

5.0

Overall, I have spoken with many people at many small organizations that use quickbooks for the ease of doing their accounting.

Pros

Very inexpensive and very user friendly. I was able to use this program as an Office Manager while I was in college. I also used it for my own business right out of college.

Cons

I don't recall there being anything negative about Quickbooks. It was very easy to use and there is a number to call if you run in to any issues.

Review Source

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