# Page 4 | QuickBooks Desktop Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is QuickBooks Desktop the right Accounting solution for you? Explore 2559 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/reviews

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QuickBooks Desktop

4.4 (2559)

[View alternatives](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 26th, 2026

# Page 4 - Reviews of QuickBooks Desktop

## Showing most helpful reviews

Showing 76-100 of 2559 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

RR

Ruth R.  
Office manager  
Information Technology and Services  
Used the software for: 2+ years

### "Quickbooks / INTUIT instinctive automation "

January 18, 2025

5.0

Generally great instinctive program, nice clear and simple UI. easy to find help within the program and community itself.

Pros

Very easy to use the help section within the program. Particularly like that you can use the search bar for specific key words and find the relevant help section. Have also used the online customer service team to answer questions too and they have resolved my queries promptly. Recent integration with Dext has been super helpful for streamlining the processing of incoming invoices / receipts allowing for quicker bookkeeping and accounts. I like that when they implement the user interface changes they are fairly subtle and usually easy to adjust to. Keep it simple quickbooks! If it ain’t broke, don’t fix it. Simplicity and automation are QB/ Intuits biggest sell IMO.

Cons

We’ve had a few glitches within the program in the past. For example - some automated emails were failing to send to some customers. These glitches seem to take FOREVER to fix. A speedier solution for longstanding issues in future would be fantastic. Another thing that seems to happen regularly is bank feeds fall off. Again, I’m sure that Qbooks/ intuit are aware and it’s not simple to fix. Bit it can be frustrating when manual intervention is required- automation and simplicity is what customers like.

Switched from

[Clear Books](https://www.capterra.com/p/91374/Clear-Books/)

There was an offer on the price at the time

Review Source

CL

Chris L.  
General Manager  
Construction  
Used the software for: 2+ years

### "The Gold Standard"

March 17, 2025

4.0

Overall, QuickBooks Desktop is a solid accounting software. It's been the gold standard for decades. I'm glad they have an online version that has similar functionality.

Pros

We used QuickBooks Desktop for decades. The only reason we left was that QuickBooks Online integrates better with our CRM and allows us to have more users for a similar cost to Desktop.

Cons

Limited amount of users without additional cost.

Review Source

AC

Ann C.  
CONTROLLER  
Construction  
Used the software for: 2+ years

### "QuickBooks Desktop easy to use"

May 28, 2025

5.0

I really enjoyed this product. It was easy to use and setup and pulling reports was simple. It also had great detail in the reporting.

Pros

I really liked the ease with which you could set up recurring billing. You can also go back and edit if there are changes later.

Cons

I had difficulties with importing info from other software into my system. For example, importing from my payroll provider was a hassle.

Alternatives considered

[Sage Construction Suite](https://www.capterra.com/p/154874/Sage-Construction-Suite/)

Reason for choosing QuickBooks Desktop

Ease of use and setup was superior to the alternatives.

Review Source

sM

susanna M.  
VP of Finance and HR  
Wholesale  
Used the software for: 2+ years

### "Desktop Review"

December 6, 2024

4.0

Pros

reliable and easy accounting software to use

Cons

the inventory management portion of the software

Switched from

[NetSuite](https://www.capterra.com/p/135757/NetSuite/)

we needed a more robust system for the inventory management

Review Source

RA

Rania A.  
Bookkeeping  
Accounting  
Used the software for: 1-2 years

### "Old reliable"

September 15, 2025

5.0

Pros

I love that QuickBooks desktop is very reliable. There's so many functions that you could do in here that you cannot find in the online counterpart. It seems like it is a very sturdy, heavy duty program that would be able to help any business thrive.

Cons

The customer service feature is very hard to access with QuickBooks desktop. You have to be able to have certain information about the license and subscription information that I normally use or may not have.

Review Source

VR

Verified Reviewer  
REALTOR®  
Real Estate  
Used the software for: 1-2 years

### "Great value"

March 27, 2026

4.0

I would say good. I like a program that houses everything in one place and has the capability to see everything in one place.

Pros

financial reporting is seamless. all of your data is housed in one place and it allows for you to adjust things as needed

Cons

sometimes there are glitches and the data doesn't port in correctly.You acn rectify this easily by manually inputting.

Review Source

AJ

Amy J.  
Office Manager  
Construction  
Used the software for: 2+ years

### "Action Office Manager "

March 17, 2025

5.0

I use Quickbooks Desktop everyday, for sending invoices, printing reports and keeping track of our bank account.

Pros

Very easy way to send invoices by email, or print out to mail to our customers.

Cons

If I accidentally email the wrong invoice, it doesn't give me the option to "unsend" it.

Review Source

TT

Taylor T.  
Accountant  
Building Materials  
Used the software for: 2+ years

### "Great Accounting System for Basic Entities"

June 16, 2025

5.0

Love QuickBooks! It is a great accounting system that meets the needs of most business structures, with just a few limitations.

Pros

QuickBooks is an easy to use accounting software, great for most basic accounting needs. It is my first choice in accounting systems for most businesses

Cons

QuickBooks does have some limitations in applications of more complex business structures, such as multiple entities (intercompany automation) and unique allocations

Review Source

bM

brian M.  
edddd  
Accounting  
Used the software for: 1-2 years

### "quickbooks review"

January 28, 2025

5.0

its a good software and all but the software is pretty dang tight

Pros

t has a wide range of tools people can use. The financial statements are detailed and could be tailored to suit the business you are assesing.

Cons

Customer service is dismal. I was unable to have them assist me in a time critical event.

Switched from

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

because i thought it was better choose to do

Review Source

WC

Winnie C.  
Office Manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Ease of QuickBooks Desktop"

April 3, 2025

5.0

Overall my experience with QuickBooks desktop has been a great experience.

Pros

I love Quickbooks desktop because it's a one-stop program for all my financial needs.

Cons

I don't like that there isn't an app that allows it to open several windows at once.

Review Source

michelle M.  
Counselor  
Individual & Family Services  
Used the software for: 1-2 years

### "Virtual accountant"

December 20, 2024

5.0

I have a very good experience it was easy to use and understand and I enjoyed having my very own personal accountant in my pocket when ever I needed one

Pros

I loved using quick books because it offers so many services that help me lessen administration on the financial side mostly because accounting was never my strong point. I enjoyed using quickbooks because it did not require alot of training or previous experience to use it, it is simple and easy. I would do alot of my invoices on excel and loved that I could export all of my invoicing onto quickbooks with ease. I love that it made my financial nightmare of always having to call clients to remind them of payment and quickbooks made it easy with their payment reminder services. I enjoyed using quickbooks because it was designed for small businesses like mine and provides so many essential services needed to ensure your accounting is kept up to date with very little effort. It was an easy program to intergrate with my existing programs and gives various different options including an online version which I found very helpful when I was on the move and could use it on my phone,they also offer a cloud service which allows me to be able to access my information from where ever I am and the remote function helps me remote in to help me fix any problems my employees might of had and quickbooks customer service was amazing they were always available to help whether it was on site help or online.

Cons

There is nothing that I could say I like the least but I was sad when quick books decided to stop the point of sale service it was a great help for printing receipts. And I would love for quick books to bring back the point of sale service

Review Source

PB

PETER B.  
Office Manager - Owner  
Accounting  
Used the software for: 1-2 years

### "QuickBooks is not simple or fun to use."

June 22, 2025

2.0

I find QuickBooks confusing and frustrating. I spend hours of my day trying to find information. My desktop program doesn't seem to allow bank feeds even though it is an option for the program. I enter one entry at a time. I could do my books faster with pen and paper.

Pros

It is an industry standard. It integrates with other programs. The payroll program is accurate and easy to use.

Cons

It costs too much when compared to other solutions. It is easy to find faster and easier-to-understand solutions at a fraction of the cost. AI will soon replace this frustrating software.

Review Source

MF

Mike F.  
Manager  
Food & Beverages  
Used the software for: 1-2 years

### "Master Reviewer"

April 2, 2026

5.0

My overall experience with Quickbooks desktop has been excellent and I will definitely recommend it to others.

Pros

What I like most about Quickbooks desktop is that it’s easy to use for invoicing and I get value for my money.

Cons

What I like least about Quickbooks desktop is that it can be a hassle to navigate through certain things.

Review Source

AT

Angelica T.  
Owner  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Ease of use and reliable"

March 10, 2025

5.0

Over all incredibly satisfied with the product. Much easier than other bookkeeping services.

Pros

Very easy to use. Icons, reminders, and quick help tips make it incredibly easy to track expenses and categorize them.

Cons

There are times where it seems a little convoluted or difficult to categorize or add a category of my choosing (finding or adding a vendor or payee).

Alternatives considered

[Sage Accounting](https://www.capterra.com/p/168740/Sage-One-UK/)

Reason for choosing QuickBooks Desktop

Ease of use, functionality, convenience, accuracy and price point.

Review Source

JC

Jessica C.  
Payroll Manager  
Hospital & Health Care  
Used the software for: 2+ years

### "Great software"

May 12, 2025

4.0

Overall it was easy to use once you get the hang of it and also easy for my team to use when need be. You can access pretty much anything needed to pull up in real time.

Pros

I like that I can use it on my work computer as well as the app they provide to pull up everything on my phone in real time.

Cons

Sometimes logging in can be a pain if you don't choose the right option. there are several quickbook apps so you have to make sure you choose the right one.

Review Source

MH

Mark H.  
Operations Manager  
Education Management  
Used the software for: 2+ years

### "Evaluation of QuickBooks Desktop for Education Company"

April 12, 2025

4.0

The overall experience with QuickBooks Desktop is good. Our company has used it for years and it has allowed us to schedule payments for clients and employees, tax management, and has online accounting in an easier method than other platforms.

Pros

QuickBooks Desktop has been useful for our company with payroll management, utilizing different forms, and online accounting.

Cons

It could be more small business friendly at times and the customer service features could use improvement.

Review Source

SG

Summer G.  
Office Employee  
Construction  
Used the software for: 1-2 years

### "I would reccomend"

April 23, 2025

5.0

Once you understand the software and how the dashboard and categories work it's a great system. Was a bit of a learning curve when first implementing it. Seems to be one of the more popular accounting sites which makes it easy to find informational instruction videos online. The new virtual help has been awesome.

Pros

I enjoy how well the dashboard is laid out. Everything is easy to keep organized once the initial set up is done.

Cons

The initial startup can be difficult. Especially if you don't have much experience with accounting. The new virtual help with an actual accountant has been a huge upgrade in helping with that.

Review Source

VR

Verified Reviewer  
Project Manager  
Warehousing  
Used the software for: 1-2 years

### "Quickbooks Review"

December 16, 2025

5.0

Pros

Quickbooks is a super easy way to send and receive invoices. We are more on the receiving end and its so easy to make payments.

Cons

There isnt really anything i dislike about it. It works efficiently for money management. If I had to leave a negative feedback it might be that occasionally I do not recevie my payment receipt.

Review Source

sH

shannel H.  
Dispatcher  
Construction  
Used the software for: 6-12 months

### "Yes, Give it a try!!! "

September 12, 2025

5.0

The navigating though the system can be simple. Invoicing, billing and reporting are easy to do. Defiantly recommend

Pros

Easy to use and navigate though out the website, Reports are simple and easy to follow. Invoicing is simple.

Cons

Limited access to remote in. Price increasing, Customer service wait time can he horrible. Glitching though out the system.

Review Source

CM

Christopher M.  
CEO  
Writing and Editing  
Used the software for: 2+ years

### "Quickbooks Desk Top"

December 18, 2024

4.0

My overall experience I would have to say is positive. I have been able to run all three of my company's books on this software for 29 years now. Honestly if they fixed the above-mentioned issues I would probably be staying with their service. As of January 2025, my entire bookkeeping firm is switching all clients over to a more affordable and more user-friendly product. Quickbooks has lived in a Monopoly type state for years, so they stopped caring about the customer. The competition has heard this and has finally stepped up with competitive and user-friendly products. I believe Quickbooks will continue to lose market share over the next decade or so. Maybe then they will listen to their customer and change their ways?

Pros

This is pretty much the go to for bookkeeping. Once it's set up and you have a basic understanding pretty much anyone can use this product.

Cons

The biggest cons are the lack of linkage capabilities to cloud based software. I'm sure they decided long ago they would phase this product out to their Online version instead of just fixing the existing platform which pretty much everyone prefers. The other major con is the ridiculous price increases and the complete lack of decent customer service. If you need help you pretty much just have to hire a QuickBooks pro due to the lack of customer service.

Review Source

KP

Kathryn P.  
Owner  
Consumer Goods  
Used the software for: 2+ years

### "Quickbooks is a great tool for small businesses"

March 18, 2025

5.0

Most small business owners that I know use Quickbooks and my bookeeper is most familiar with this type of accounting software. The wide use speaks volumes.

Pros

I’ve been using Quickbooks over 10 years and the company I took over had been using it over a decade as well. I had never worked with an accounting program beforehand. I was surprised the ease of getting set up and making changes along with reports to run.

Cons

My disadvantage is of importing from Shopify to Quickbooks. Maybe I’m not familiar on how to do it or if I need to get an app to make a smooth import.

Review Source

JL

Jen L.  
Senior Developer & Designer  
  
Used the software for: 2+ years

### "Quickbooks Premier"

February 16, 2018

5.0

It's a very easy to use software. You can easily customize reports, comment on reports, export reports in Excel format, customize all types of needs. It integrates with Outlook easily. I would highly recommend this software if you are an accountant or bookkeeper or in need of a specialized set up of a type of business. If you don't need these items, I would then go to Quickbooks Pro which will do everything you need and cost 1/3 of the money yearly for renewals.

Pros

Overall the product has more reports than Quickbooks Pro, but otherwise they are very similar. It allows for more specialized types of companies to set up such as Contractor version, Property Management version etc... If you set up as an accountant or bookkeeper with Intuit, they will refer business to you.

Cons

It's about 3 times the price of Quickbooks Pro costing per year to renew. There aren't really any downsides to the product otherwise.

Review Source

JD

Jake D.  
Controller  
Construction  
Used the software for: 2+ years

### "Great Software for Small Businesses with One Location"

May 1, 2025

4.0

It is a great product if you have the right setup for it.

Pros

It is simple and inexpensive to implement and use.

Cons

It is not cloud based software, so it is difficult to work in the software remotely.

Review Source

JM

Jon M.  
Director  
Information Technology and Services  
Used the software for: 1-2 years

### "Quickbooks Desktop is the Best Version of the Product"

June 2, 2025

5.0

Having used this software for myself and for multiple offices, Quickbooks Desktop is excellent. It can be as complex or as basic as you want it to be.

Pros

Robust, perfect for inventory tracking, invoices, payroll, profit / loss, and reporting. This is the ideal version of Quickbooks

Cons

Unfortunately this is getting phased out in favor of the inferior online version. Yes the online will stay current, but at the cost of ease of use, features and performance.

Review Source

JB

Jessica B.  
Office Manager  
Automotive  
Used the software for: 2+ years

### "Would Choose a Different Program "

March 5, 2025

2.0

QuickBooks Desktop is great for simple things like A/R and A/P. If I could start over, I would not use any of the inventory options. The price continues to go up with less benefits of the program each year. When issues are reported among users, it takes years to resolve them. Customer support is not very helpful most of the time on the phone. There are very few resources for learning more about how the program works if you are unfamiliar.

Pros

QuickBooks Desktop is easy to use and relatively intuitive one you learn the ropes.

Cons

The inventory system for QuickBooks is horrendous and difficult to wrap your head around. The system crashes or "aborts" often and there are numerous glitches.

Review Source

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