---
title: "Dynamics 365 Business Central Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Dynamics 365 Business Central Software - reviews, pricing plans, popular comparisons to other Accounting products and more."
source_url: "https://www.capterra.com/p/212111/Dynamics-365-Business-Central/"
page_type: "product"
language: "en"
---

# 

 Dynamics 365 Business Central Software Review 2026: Features, Integrations, Pros & Cons

Last updated on July 21, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Dynamics 365 Business Central

## What is Dynamics 365 Business Central?

Microsoft Dynamics 365 is a suite of intelligent business applications that use AI to transform organizational operations. This CRM and ERP platform connects teams, processes, and data, enabling exceptional customer experiences and operational agility. Dynamics 365 integrates seamlessly with Microsoft 365 and Teams, providing access to customer insights and collaboration tools. It also incorporates the low-code capabilities of the Microsoft Power Platform, allowing businesses to adapt quickly. With Microsoft Copilot, Dynamics 365 offers AI-driven experiences in select applications, enhancing efficiency and productivity by automating tasks and generating insights. By consolidating data from numerous sources, it provides a 360-degree view of business operations, enabling informed decision-making and optimized processes.

## What is Dynamics 365 Business Central used for?

[Business Management](https://www.capterra.com/business-management-software/)[Accounting](https://www.capterra.com/accounting-software/)[Enterprise Resource Planning](https://www.capterra.com/enterprise-resource-planning-software/)

Recognitions

Shortlist

Top alternative

Featured

Overall rating

Based on 206 user reviews

Reviews sentiment

Positive

80%

Neutral

10%

Negative

10%

Starting price

$8

Per User, Per Month

Free trial  
not available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

-   Accounting / 2026
-   Business Management / 2026
-   Enterprise Resource Planning / 2026
-   Financial Reporting / 2026
-   Metal Fabrication / 2026
-   General Ledger / 2025

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Dynamics 365 Business Central?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.microsoft.com&name=Dynamics 365 Business Central)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Dynamics 365 Business Central

4.1 (206)

VS.

[4.2 (1,317)](https://www.capterra.com/p/135618/Odoo/reviews/)

Starting Price

$8

Per User, Per Month

Starting Price

$31.1

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.7 (195)

Ease Of Use

4.0 (7,724)

Value For Money

3.7 (151)

Value For Money

4.1 (6,633)

Customer Service

3.7 (148)

Customer Service

3.9 (6,338)

## Dynamics 365 Business Central alternatives

Highest Rated

[4.6 (6,079)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.4 (3,312)](https://www.capterra.com/p/120109/Xero/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[4.2 (2,057)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[4.4 (3,028)](https://www.capterra.com/p/76113/Wrike/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/alternatives/)

## FAQs about Dynamics 365 Business Central

Overview

### What problems does Dynamics 365 Business Central solve?

Dynamics 365 Business Central solves fragmented business management by putting accounting, inventory, sales, purchasing, reporting, and client records in one system. It reduces paperwork, manual Excel re-entry, and time spent hunting for data or creating quotes and invoices. Finance teams, operations staff, sales teams, and small business managers benefit most.

Answer based on 57 reviews

Overview

### Which roles and teams benefit most from Dynamics 365 Business Central?

Dynamics 365 Business Central is most used by finance teams, operations managers, IT leaders, and business executives who need unified visibility across core processes. Accountants and CFOs manage ledgers, payables, and reporting, while managers, owners, and consultants streamline inventory, purchasing, system administration, and company-wide planning.

Answer based on 194 reviews

Overview

### What company size and industries is Dynamics 365 Business Central built for?

Dynamics 365 Business Central is built mainly for small businesses, which make up 68% of reviewers, with computer software leading at 12%. It also serves midsize companies at 22% and enterprises at 10%, with common use in information technology and services and accounting, each representing 6%.

Answer based on 206 reviews

Features and Usability

### What are the key features of Dynamics 365 Business Central?

Dynamics 365 Business Central includes core accounting features like general ledger, accounts payable, accounts receivable, invoicing, and bank reconciliation. Differentiating features include Microsoft 365 integration with Excel and Outlook, Power BI reporting, customizable dashboards, inventory and order management, and workflow automation for tracking quotes, sales, and purchasing.

Answer based on 52 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Dynamics 365 Business Central starts at $70/user/month for Essentials, with Premium at 100/user/month. No free version or free trial is listed. Reviewers describe pricing as steep for some businesses, especially with annual renewals, setup, developer help, training, migrations, and support, though some found it affordable or worth the price.

Answer based on 28 reviews

Integrations

### Which third-party tools and platforms does Dynamics 365 Business Central integrate with?

Dynamics 365 Business Central integrates with Microsoft Excel, Microsoft Outlook, Microsoft 365, Microsoft Power BI, Smartsheet, Resource Guru, Cypher IQ, and Cosmos. It also supports over 100 integrations overall, with catalog connections that extend into payroll, compliance, document management, and reporting tools such as ADP Workforce Now, Avalara, and DocuWare.

Answer based on 53 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Dynamics 365 Business Central?

Dynamics 365 Business Central offers webinars, documentation, and videos to support onboarding. Reviewers say everyday users often learn core tasks quickly, especially with role-based training, while new ERP users, nontechnical staff, and admins handling setup or customization usually need more time, support, and hands-on practice.

Answer based on 42 reviews

Getting Started and Support

### What customer support options does Dynamics 365 Business Central offer, and how do users rate the experience?

Dynamics 365 Business Central offers email/help desk, a knowledge base, phone support, and chat. User experiences are mixed: some describe quick, helpful assistance and easy access to support, while others report slow responses, costly partner help, regional gaps, and needing training or self-service resources to resolve issues.

Answer based on 27 reviews

Features

### What features does Dynamics 365 Business Central offer?

Dynamics 365 Business Central covers core ERP needs with accounting, inventory, reporting, manufacturing, and Microsoft 365 integration. Mid-sized companies and small business teams often value its flexibility, financial controls, and Excel compatibility, though some users find certain features hard to learn, missing by default, or dependent on partner setup.

Answer based on 52 reviews

## Who uses Dynamics 365 Business Central?

Based on Capterra reviews from the past 4 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Features

AI summary

Based on 11,280 Accounting reviews

Capterra data shows that buyers of accounting software rank the following features as their top priorities:

-   **Income & Balance Sheet** (**57%** of reviewers rated this feature as critical)
-   **Financial Reporting** (**52%**)
-   **General Ledger** (**51%**)

Dynamics 365 Business Central supports all three of the features reviewers consider most important: **Income & Balance Sheet**, **Financial Reporting**, and **General Ledger**. Combined, these capabilities give businesses a clear view of financial performance, improve reporting accuracy, and keep core accounting records organized, helping teams monitor results, maintain compliance, and make better financial decisions.

Income & Balance Sheet

4.2 (10)

110.00% of 10 reviewers that rated this feature as important or highly important

A statement detailing the financial position of a business including assets, liabilities, and equity at a certain point in time

Financial Reporting

3.9 (22)

81.82% of 22 reviewers that rated this feature as important or highly important

Generate reports to assess the financial performance of an organization

General Ledger

4.3 (27)

66.67% of 27 reviewers that rated this feature as important or highly important

Centralized accounting record which tracks all financial transactions

Bank Reconciliation

3.9 (20)

70.00% of 20 reviewers that rated this feature as important or highly important

Compare and match accounting/financial records with corresponding bank statements

Billing & Invoicing

4.4 (54)

81.48% of 54 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

Financial Management

4.4 (42)

78.57% of 42 reviewers that rated this feature as important or highly important

Plan, manage, and track the financial activities of an individual or organization

Dynamics 365 Business Central 70 features

### All Features
- Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.
- Accounts Payable: Track money owed to a company's creditors/suppliers
- Accounts Receivable: Track outstanding invoices and the money owed from clients
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- API: Application programming interface that allows for integration with other systems/databases
- Bank Reconciliation: Compare and match accounting/financial records with corresponding bank statements
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Bills of Material: Material list of manufacturing parts and associated costs
- BOM Creation: Create bills of materials
- Budget Management: Forecast, allocate funds, organize financial resources and report & analyze project's income and expenditure
- Budgeting/Forecasting: Create budgets based on historical data and future projections
- Business Intelligence: Technological processes and strategies used for collecting, managing, and analyzing organizational data
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Cash Flow Management: Monitoring, analysis, and projection of the movement of cash into and out of a business over a specific period
- Cash Management: Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Consolidation/Roll-Up: Combining loans, assets, liabilities, and other financial data from multiple subsidiary companies into one entity for reporting
- Contact Management: Manage, organize, and store contact information
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Demand Forecasting: Forecast customer demand using historical insights and simulations
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Employee Management: Track employee schedules, availability, and performance across projects and tasks
- Estimating: Estimate expected cost based on various factors before a project begins
- Financial Management: Plan, manage, and track the financial activities of an individual or organization
- Financial Reporting: Generate reports to assess the financial performance of an organization
- Fixed Asset Management: Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history
- For Metal Fabrication: Software for metal fabrication
- General Ledger: Centralized accounting record which tracks all financial transactions
- HR Management: Automates core HR functions such as talent management, employee evaluation and learning management
- Income & Balance Sheet: A statement detailing the financial position of a business including assets, liabilities, and equity at a certain point in time
- Integrated Business Operations: Integrated suite of industry-specific operations management applications (Supply Chain, HR, Project Management, Manufacturing, etc.)
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items
- Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes
- Item Management: Collect, organize, and track inventory/product data including item numbers, descriptions, etc.
- Key Performance Indicators: Quantifiable metrics to track objectives, gauge milestones, and evaluate the success of a particular activity
- Mobile App: Access the system via a mobile application
- Multi-Currency: Manage and handle various international currencies
- Multi-Location: Manage and support multiple locations
- Multiple Projects: Ability to handle several projects simultaneously
- Order Management: Manage and track customer orders for goods, investments, or any other purchases
- Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
- Predictive Analytics: Predict future data based on historical data sets
- Production Management: Manage the end-to-end production process for manufacturing operations
- Profit/Loss Statement: A type of financial statement used to record and report an organization's revenues, costs, and expenses over a specific amount of time
- Project Costing: The process of estimating and tracking the expenses incurred for a specific project
- Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments
- Purchase Order Management: Create, send, and track purchase orders and their statuses
- Purchasing & Receiving: Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity
- Quality Management: Focuses on improving processes by collecting data and spotting bottlenecks or other challenges.
- Quotes/Estimates: Generate quotes or estimates for customers
- Real-Time Data: Receive data and information in real time
- Real-Time Reporting: Active reporting of data and metrics
- Receipt Management: Upload, track, and submit receipts in a central database
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Reporting/Project Tracking: Track task progress, milestones, delays, or other key information and generate reports on them for evaluation
- Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects
- Returns Management: Track and facilitate returns of products sold
- Sales Forecasting: Estimate of expected sales revenue within a specific time frame, such as quarterly, monthly or yearly based on past trends and reports.
- Sales Order Management: An order generated by a seller to a customer, containing details about products or services
- Sales Tax Management: Calculation of consumption tax imposed on the sale of goods/services
- Supplier Management: Manage all supplier data and operations
- Supply Chain Management: Manage the planning and execution of supply chain activities
- Task Management: Create, manage and track all task activities and progression
- Transaction Management: Manage, record and track all business exchanges in form of money and its related interactions in the system
- Version Control: Track revisions and updates made to files and navigate between different versions
- Warehouse Management: Manage and track operations and inventory within warehouses
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

Get Advice

We can help you find the software with the features you need.

Features

4.0 (194)

4.0

Based on 194 reviews

## Pricing

Value for money

3.7 (151)

[View pricing plan details](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/pricing/)

Team Members

$8.00

Per User,Per Month

Premium

$100.00

Per User,Per Month

It includes:

-   Customization and Extensibility
-   Finance Management
-   Inventory
-   Manufacturing
-   Multi-Environment
-   Project Management
-   Sales and Marketing
-   Service Management
-   Supply Planning and Availability
-   Unlimited Number of Companies
-   Unlimited Users
-   Warehouse Management

Essentials

$70.00

Per User,Per Month

It includes:

-   Customization and Extensibility
-   Finance Management
-   Inventory
-   Multi-Environment
-   Project Management
-   Sales and Marketing
-   Supply Planning and Availability
-   Unlimited Number of Companies
-   Unlimited Users
-   Warehouse Management

Value for money

3.7 (151)

3.7

Based on 151 reviews

## Integrations

[

PayPal](https://www.capterra.com/p/207944/PayPal/)[

Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[

Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[

Docusign](https://www.capterra.com/p/121506/Docusign/)[

Clockify](https://www.capterra.com/p/169607/Clockify/)[

ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

3.7 (148)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.7 (148)

3.7

Based on 148 reviews

## User reviews

Overall rating

4.1

Based on 206 reviews

Filter by rating

5(88)

4(76)

3(20)

2(11)

1(11)

Mentioned topic

Sorted by most recent

JC

Jacintha C.

Examinations Manager

Education Management

### "Good for record keeping and Record reporting"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 15, 2026

It has been good int he following capacity: 1. Record keeping 2. Report generation 3. Procurement 4. Budgeting

Pros

1\. To track student payments 2. To track students' grades and progress 3. To track students' registration, both old and new 4. To track finances It has helped us manage our financial activities and the number of students enrolled each semester and block period. It has also helped us with record keeping i.e discontinued students, student owing, graduated students, out of status students etc..

Cons

It hs limited functions on the mobile app. certain informtaion cannot be accesed mking it mobuile unfriendly despite having an app provision for it.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

AN

Anonymous User

IT Infrastructure Engineer

Entertainment

### "A Practical and Reliable ERP Solution for a Tourist Attraction and Charity"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

May 26, 2026

Overall, our experience with Dynamics 365 Business Central has been positive. It has provided us with a reliable, centralised system to manage finances, operations, and reporting across our organisation. As a tourist attraction and charity, having accurate, real-time data is critical, and Business Central supports this well. With some ongoing optimisation and user familiarity, it continues to add value and improve our efficiency.

Pros

We found Dynamics 365 Business Central to be a very flexible and scalable system that works well for our needs as both a tourist attraction and a charity. The integration with Microsoft tools like Excel, Outlook, and Power BI has been particularly useful for improving reporting and day-to-day efficiency. It provides a clear financial overview, helping us manage donations, admissions, and operational costs in one place, which is essential for our organisation.

Cons

Some areas of Dynamics 365 Business Central can feel complex, particularly during initial setup and when customising workflows to suit a tourist attraction and charitable environment. Certain processes are not always intuitive, and users may require additional training. Additionally, reporting can sometimes require external tools or extra configuration to fully meet our specific needs.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Rami K.

Manager

Retail

### "Accuracy - Customer Support "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

3/10

April 26, 2026

Pros

Security. Value For The Money. Customer Support. Reporting. Performance and speed. Accuracy. Task Tracking.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ZS

Zoe S.

Operations Specialist

Electrical/Electronic Manufacturing

### "365 days of B.C"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

April 3, 2026

I use it all the time for all my work it helps me out with shortcuts for reports. Overall it is a useful software.

Pros

This works great in so many ways. There are so many applications and useful tabs to access many reports needed to help you or just easy day to day simple things.

Cons

I would say the search bar. Sometimes it is hard to search or access things. On top of saving it is not easy to find later. Other than that is is very helpful.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Hameeda T.

Analyst

Financial Services

### "Reliable System with Occasional Glitches"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

April 1, 2026

Pros

Dynamics 365 Business Central offers strong reporting tools, reliable security, and smooth integration with other Microsoft products. Performance is generally fast, and the interface is intuitive once you get used to it. Customer support is helpful, and the system handles expense tracking and financial processes efficiently.

Cons

Some features feel overly complex for new users, and occasional bugs can slow down workflows. Customisation can be limited without technical expertise, and certain modules require extra configuration to perform at their best.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JW

Julie W.

Registered Massage Therapist

Health, Wellness and Fitness

### "Good program"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

March 16, 2026

Pros

The program is easy to use, and allows me to have access to all of the programs that I require to run my business.

Cons

The price is a bit steep, which would be okay if you didn't have to renew ever year. I would prefer to pay a bit more, but have it last 5 years.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

EJ

Ethan J.

Auditor

Accounting

### "Dynamics 365 - A wonderful system"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

February 28, 2026

My experience with Dynamics has been very positive with it being a great tool for reporting and drilling down through transactions.

Pros

Dynamics is an excellent system which has a large variety of reporting abilities. The dynamics system is very good under stress of large volumes of transactions.

Cons

The only issue with dynamics is that it can be very overwhelming without prior experience and is quite complex.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Song L.

Full-Stack Engineer

Warehousing

### "Professional ERP software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

February 17, 2026

Since we migrated from NAV 2016 to BC, the overall experience has been positive. Thanks to its high flexibility for extensions, we've successfully streamlined our own WMS and EDI integrations.

Pros

I greatly appreciate BC's high degree of flexibility and scalability. Building upon its foundational architecture, we can freely expand the system to meet our company's specific requirements.

Cons

SaaS information processing is subject to network conditions. If network outages or server disruptions occur—as happened previously—it can cause business interruptions. While such incidents are rare, they still carry significant consequences. We hope to transition back to an on-premises solution.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Liam M.

Head of Operations

Automotive

### "Scaled up with a startup"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

January 13, 2026

It's positive, but ultimately we could get more out of the system, our implementation partner was poor, but with a better partner we are realising the benefit of the software.

Pros

It is a scalable product. We started out with a team of 5 and now at a team of 60 worldwide, this product is ready and available to scale when you are.

Cons

It requires someone with a developers background to get the most out of it, we were sold on it being a flexible system which it is, but only in the right hands.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RW

Ray W.

Consultant

Computer Software

### "Great ERP system from microsoft, highly recommend "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

3/10

November 10, 2025

Very greqt experience with a great user interface. Great for small medium abd large businesses. I highly recommend this product and have to my friends businesses

Pros

Dynamics 365 Business Central is a pretty good product with many modules for different aspects of your business. From finance to sales to purchases and inventory, assembly and manufacturing.

Cons

The downsize is its on the cloud and your subscription fee monthly is perpetual for for the rest of your life. Once the data is on the cloud, its painful to move back to on premise

Switched from

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)

Great plains is being discontiued and wont be supported by microsoft

Alternatives considered

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)

Reasons for choosing Dynamics 365 Business Central

Price is good, user interface is good and fits my business needs

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/reviews/)

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