# Dynamics 365 Business Central Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Dynamics 365 Business Central Software - reviews, pricing plans, popular comparisons to other Accounting products and more. Source: https://www.capterra.com/p/212111/Dynamics-365-Business-Central --- # Dynamics 365 Business Central Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 15, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Dynamics 365 Business Central ## What is Dynamics 365 Business Central? Microsoft Dynamics 365 is a suite of intelligent business applications that use AI to transform organizational operations. This CRM and ERP platform connects teams, processes, and data, enabling exceptional customer experiences and operational agility. Dynamics 365 integrates seamlessly with Microsoft 365 and Teams, providing access to customer insights and collaboration tools. It also incorporates the low-code capabilities of the Microsoft Power Platform, allowing businesses to adapt quickly. With Microsoft Copilot, Dynamics 365 offers AI-driven experiences in select applications, enhancing efficiency and productivity by automating tasks and generating insights. By consolidating data from numerous sources, it provides a 360-degree view of business operations, enabling informed decision-making and optimized processes. ## What is Dynamics 365 Business Central used for? [Business Management](https://www.capterra.com/business-management-software/)[Accounting](https://www.capterra.com/accounting-software/)[Enterprise Resource Planning](https://www.capterra.com/enterprise-resource-planning-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 206 user reviews Reviews sentiment Positive 80% Neutral 10% Negative 10% Starting price $8 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... - Accounting / 2026 - Business Management / 2026 - Enterprise Resource Planning / 2026 - Financial Reporting / 2026 - Metal Fabrication / 2026 - General Ledger / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Dynamics 365 Business Central?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.microsoft.com&name=Dynamics 365 Business Central) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Dynamics 365 Business Central 4.1 (206) VS. [4.2 (993)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting Price $8 Per User, Per Month Starting Price $69 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.7 (195) Ease Of Use 4.0 (961) Value For Money 3.7 (151) Value For Money 4.2 (784) Customer Service 3.7 (148) Customer Service 4.0 (756) ## Dynamics 365 Business Central alternatives [4.2 (2,045)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.2 (1,310)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars Highest Rated [4.4 (3,299)](https://www.capterra.com/p/120109/Xero/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.4 (243)](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/alternatives/) ## FAQs about Dynamics 365 Business Central Overview ### What problems does Dynamics 365 Business Central solve? Dynamics 365 Business Central solves disconnected back-office work by combining accounting, inventory, purchasing, sales orders, HR, reporting, and client records in one system. Finance teams, operations managers, sales staff, and small to midsize businesses use it to reduce paperwork, speed reporting, simplify document handling, and avoid jumping between separate Microsoft tools. Answer based on 57 reviews Overview ### Which roles and teams benefit most from Dynamics 365 Business Central? Dynamics 365 Business Central benefits finance and accounting teams, operations managers, IT leaders, and business executives. Accountants, CFOs, and finance managers use it for reporting, budgeting, and cash flow control, while managers and owners oversee operations, and IT teams support integrations, system administration, and company-wide process visibility. Answer based on 193 reviews Overview ### What company size and industries is Dynamics 365 Business Central built for? Dynamics 365 Business Central is built mainly for small businesses, which make up 68% of reviewers, and is used most in Computer Software at 12%. It also serves midsize companies at 22% and enterprises at 10%, with additional adoption in Information Technology and Services and Accounting, both at 6%. Answer based on 205 reviews Features and Usability ### What are the key features of Dynamics 365 Business Central? Dynamics 365 Business Central includes core accounting features like general ledger, accounts payable, accounts receivable, and bank reconciliation, plus reporting and financial analysis tools. Reviewers also highlight differentiators such as Microsoft 365, Excel, Outlook, and Power BI integration, customizable dashboards, inventory management, and workflow automation. Answer based on 52 reviews Pricing ### How much does it cost and what fees or limitations are included? Dynamics 365 Business Central starts at $70/user/month for Essentials, with Premium at 100/user/month for added manufacturing and service management. No free version or free trial is listed. Reviewers often call the price steep and note setup, reporting, migration, and support may require partner or developer help, raising total costs. Answer based on 27 reviews Integrations ### Which third-party tools and platforms does Dynamics 365 Business Central integrate with? Dynamics 365 Business Central integrates with Microsoft Excel, Microsoft Outlook, Microsoft 365, Microsoft Power BI, Smartsheet, Cypher IQ, Cosmos, and ServiceNow through a Power BI connector. It also supports over 100 integrations in its catalog, including ADP Workforce Now, Avalara, Adobe Campaign, and Celigo Integrator.io. Answer based on 53 reviews Getting Started and Support ### How easy is it to onboard and train a team on Dynamics 365 Business Central? Dynamics 365 Business Central offers webinars, videos, and documentation for training. Reviewers say everyday users often learn basic tasks quickly, especially those familiar with Microsoft tools, while new hires, nontechnical users, and admins handling setup or customization usually need more time, support, and role-based training during initial onboarding. Answer based on 40 reviews Getting Started and Support ### What customer support options does Dynamics 365 Business Central offer, and how do users rate the experience? Dynamics 365 Business Central offers email/help desk, a knowledge base, phone support, and chat. User experience with support is mixed: some report quick, helpful resolutions and useful training, while others describe slow responses, costly partner assistance, limited regional access, and inconsistent expertise for accounting or implementation issues. Answer based on 27 reviews Features ### What features does Dynamics 365 Business Central include? Dynamics 365 Business Central provides broad ERP features for finance, inventory, reporting, manufacturing, and business operations. Mid-sized companies and small business teams often value its accounting tools, Excel compatibility, and customization options, while some users find certain modules complex, missing common defaults, or dependent on technical setup. Answer based on 52 reviews ## Who uses Dynamics 365 Business Central? Based on Capterra reviews from the past 4 years Talk to a software expert to get a free software list tailored to your business needs Company size Based on 105 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 105 reviews IT & Software Development 24% IT & Software Development 24% Administrative 19% Finance & Accounting 14% Sales & Business Development 7% Others 36% Top industries Based on 105 reviews Accounting 25% Computer Software 25% Mechanical or Industrial Engineering 19% Retail 16% Other 15% ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Billing & Invoicing 4.4 (54) 81.48% of 54 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Financial Management 4.4 (42) 78.57% of 42 reviewers that rated this feature as important or highly important Plan, manage, and track the financial activities of an individual or organization Inventory Management 4.4 (34) 67.65% of 34 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply Accounting 4.4 (28) 82.14% of 28 reviewers that rated this feature as important or highly important Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. General Ledger 4.3 (27) 66.67% of 27 reviewers that rated this feature as important or highly important Centralized accounting record which tracks all financial transactions Purchase Order Management 4.0 (25) 68.00% of 25 reviewers that rated this feature as important or highly important Create, send, and track purchase orders and their statuses Dynamics 365 Business Central 70 features Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Track money owed to a company's creditors/suppliers Track outstanding invoices and the money owed from clients Dashboard to view the status of ongoing processes, identify current incidents and track past activities Application programming interface that allows for integration with other systems/databases Compare and match accounting/financial records with corresponding bank statements Create, manage, and send invoices or bills to customers Material list of manufacturing parts and associated costs Create bills of materials Forecast, allocate funds, organize financial resources and report & analyze project's income and expenditure Create budgets based on historical data and future projections Technological processes and strategies used for collecting, managing, and analyzing organizational data Track and manage schedules and meetings via an integrated calendar Monitoring, analysis, and projection of the movement of cash into and out of a business over a specific period Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances Provides a channel for team members to share media files, communicate, and work together Combining loans, assets, liabilities, and other financial data from multiple subsidiary companies into one entity for reporting Manage, organize, and store contact information Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Assembly of graphs and charts for visualizing and tracking statistics/metrics Forecast customer demand using historical insights and simulations Store, manage, and track all electronic documents in a centralized location Track employee schedules, availability, and performance across projects and tasks Estimate expected cost based on various factors before a project begins Plan, manage, and track the financial activities of an individual or organization Generate reports to assess the financial performance of an organization Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history Software for metal fabrication Centralized accounting record which tracks all financial transactions Automates core HR functions such as talent management, employee evaluation and learning management A statement detailing the financial position of a business including assets, liabilities, and equity at a certain point in time Integrated suite of industry-specific operations management applications (Supply Chain, HR, Project Management, Manufacturing, etc.) Track and manage inventory levels to maintain proper supply Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Captures invoice data and maintains comprehensive records for auditing and reporting purposes Collect, organize, and track inventory/product data including item numbers, descriptions, etc. Quantifiable metrics to track objectives, gauge milestones, and evaluate the success of a particular activity Access the system via a mobile application Manage and handle various international currencies Manage and support multiple locations Ability to handle several projects simultaneously Manage and track customer orders for goods, investments, or any other purchases A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Predict future data based on historical data sets Manage the end-to-end production process for manufacturing operations A type of financial statement used to record and report an organization's revenues, costs, and expenses over a specific amount of time The process of estimating and tracking the expenses incurred for a specific project Plan and coordinate all the resources, costs and time needed to execute assignments Create, send, and track purchase orders and their statuses Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity Focuses on improving processes by collecting data and spotting bottlenecks or other challenges. Generate quotes or estimates for customers Receive data and information in real time Active reporting of data and metrics Upload, track, and submit receipts in a central database Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Track task progress, milestones, delays, or other key information and generate reports on them for evaluation Process of planning, scheduling and executing the optimal and effective use of human capital across projects Track and facilitate returns of products sold Estimate of expected sales revenue within a specific time frame, such as quarterly, monthly or yearly based on past trends and reports. An order generated by a seller to a customer, containing details about products or services Calculation of consumption tax imposed on the sale of goods/services Manage all supplier data and operations Manage the planning and execution of supply chain activities Create, manage and track all task activities and progression Manage, record and track all business exchanges in form of money and its related interactions in the system Track revisions and updates made to files and navigate between different versions Manage and track operations and inventory within warehouses Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.0 (194) 4.0 Based on 194 reviews ## Pricing Value for money 3.7 (151) [View pricing plan details](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/pricing/) Team Members $8.00 Per User,Per Month Premium $100.00 Per User,Per Month It includes: - Customization and Extensibility - Finance Management - Inventory - Manufacturing - Multi-Environment - Project Management - Sales and Marketing - Service Management - Supply Planning and Availability - Unlimited Number of Companies - Unlimited Users - Warehouse Management Essentials $70.00 Per User,Per Month It includes: - Customization and Extensibility - Finance Management - Inventory - Multi-Environment - Project Management - Sales and Marketing - Supply Planning and Availability - Unlimited Number of Companies - Unlimited Users - Warehouse Management Value for money 3.7 (151) 3.7 Based on 151 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Docusign](https://www.capterra.com/p/121506/Docusign/)[ Clockify](https://www.capterra.com/p/169607/Clockify/)[ ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.7 (148) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.7 (148) 3.7 Based on 148 reviews ## User reviews Overall rating 4.1 Based on 206 reviews Filter by rating 5(88) 4(76) 3(20) 2(11) 1(11) Mentioned topic Sorted by most recent JC Jacintha C. Examinations Manager Education Management ### "Good for record keeping and Record reporting" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 15, 2026 It has been good int he following capacity: 1. Record keeping 2. Report generation 3. Procurement 4. Budgeting Pros 1\. To track student payments 2. To track students' grades and progress 3. To track students' registration, both old and new 4. To track finances It has helped us manage our financial activities and the number of students enrolled each semester and block period. It has also helped us with record keeping i.e discontinued students, student owing, graduated students, out of status students etc.. Cons It hs limited functions on the mobile app. certain informtaion cannot be accesed mking it mobuile unfriendly despite having an app provision for it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User IT Infrastructure Engineer Entertainment ### "A Practical and Reliable ERP Solution for a Tourist Attraction and Charity" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 May 26, 2026 Overall, our experience with Dynamics 365 Business Central has been positive. It has provided us with a reliable, centralised system to manage finances, operations, and reporting across our organisation. As a tourist attraction and charity, having accurate, real-time data is critical, and Business Central supports this well. With some ongoing optimisation and user familiarity, it continues to add value and improve our efficiency. Pros We found Dynamics 365 Business Central to be a very flexible and scalable system that works well for our needs as both a tourist attraction and a charity. The integration with Microsoft tools like Excel, Outlook, and Power BI has been particularly useful for improving reporting and day-to-day efficiency. It provides a clear financial overview, helping us manage donations, admissions, and operational costs in one place, which is essential for our organisation. Cons Some areas of Dynamics 365 Business Central can feel complex, particularly during initial setup and when customising workflows to suit a tourist attraction and charitable environment. Certain processes are not always intuitive, and users may require additional training. Additionally, reporting can sometimes require external tools or extra configuration to fully meet our specific needs. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Rami K. Manager Retail ### "Accuracy - Customer Support " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 3/10 April 26, 2026 Pros Security. Value For The Money. Customer Support. Reporting. Performance and speed. Accuracy. Task Tracking. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ZS Zoe S. Operations Specialist Electrical/Electronic Manufacturing ### "365 days of B.C" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 April 3, 2026 I use it all the time for all my work it helps me out with shortcuts for reports. Overall it is a useful software. Pros This works great in so many ways. There are so many applications and useful tabs to access many reports needed to help you or just easy day to day simple things. Cons I would say the search bar. Sometimes it is hard to search or access things. On top of saving it is not easy to find later. Other than that is is very helpful. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Hameeda T. Analyst Financial Services ### "Reliable System with Occasional Glitches" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 April 1, 2026 Pros Dynamics 365 Business Central offers strong reporting tools, reliable security, and smooth integration with other Microsoft products. Performance is generally fast, and the interface is intuitive once you get used to it. Customer support is helpful, and the system handles expense tracking and financial processes efficiently. Cons Some features feel overly complex for new users, and occasional bugs can slow down workflows. Customisation can be limited without technical expertise, and certain modules require extra configuration to perform at their best. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JW Julie W. Registered Massage Therapist Health, Wellness and Fitness ### "Good program" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 March 16, 2026 Pros The program is easy to use, and allows me to have access to all of the programs that I require to run my business. Cons The price is a bit steep, which would be okay if you didn't have to renew ever year. I would prefer to pay a bit more, but have it last 5 years. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EJ Ethan J. Auditor Accounting ### "Dynamics 365 - A wonderful system" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 28, 2026 My experience with Dynamics has been very positive with it being a great tool for reporting and drilling down through transactions. Pros Dynamics is an excellent system which has a large variety of reporting abilities. The dynamics system is very good under stress of large volumes of transactions. Cons The only issue with dynamics is that it can be very overwhelming without prior experience and is quite complex. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Song L. Full-Stack Engineer Warehousing ### "Professional ERP software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 February 17, 2026 Since we migrated from NAV 2016 to BC, the overall experience has been positive. Thanks to its high flexibility for extensions, we've successfully streamlined our own WMS and EDI integrations. Pros I greatly appreciate BC's high degree of flexibility and scalability. Building upon its foundational architecture, we can freely expand the system to meet our company's specific requirements. Cons SaaS information processing is subject to network conditions. If network outages or server disruptions occur—as happened previously—it can cause business interruptions. While such incidents are rare, they still carry significant consequences. We hope to transition back to an on-premises solution. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Liam M. Head of Operations Automotive ### "Scaled up with a startup" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 January 13, 2026 It's positive, but ultimately we could get more out of the system, our implementation partner was poor, but with a better partner we are realising the benefit of the software. Pros It is a scalable product. We started out with a team of 5 and now at a team of 60 worldwide, this product is ready and available to scale when you are. Cons It requires someone with a developers background to get the most out of it, we were sold on it being a flexible system which it is, but only in the right hands. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RW Ray W. Consultant Computer Software ### "Great ERP system from microsoft, highly recommend " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 November 10, 2025 Very greqt experience with a great user interface. Great for small medium abd large businesses. I highly recommend this product and have to my friends businesses Pros Dynamics 365 Business Central is a pretty good product with many modules for different aspects of your business. From finance to sales to purchases and inventory, assembly and manufacturing. Cons The downsize is its on the cloud and your subscription fee monthly is perpetual for for the rest of your life. Once the data is on the cloud, its painful to move back to on premise Switched from [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/) Great plains is being discontiued and wont be supported by microsoft Alternatives considered [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/) Reasons for choosing Dynamics 365 Business Central Price is good, user interface is good and fits my business needs Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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