# Page 2 | Dynamics 365 Business Central Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Dynamics 365 Business Central the right Accounting solution for you? Explore 201 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/212111/Dynamics-365-Business-Central/reviews/?page=2 --- Dynamics 365 Business Central 4.1 (201) [View alternatives](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 15th, 2026 # Page 2 - Reviews of Dynamics 365 Business Central ## Showing most helpful reviews Showing 26-50 of 201 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use RW Ray W. Consultant Computer Software Used the software for: 2+ years ### "Great ERP system from microsoft, highly recommend " November 10, 2025 5.0 Very greqt experience with a great user interface. Great for small medium abd large businesses. I highly recommend this product and have to my friends businesses Pros Dynamics 365 Business Central is a pretty good product with many modules for different aspects of your business. From finance to sales to purchases and inventory, assembly and manufacturing. Cons The downsize is its on the cloud and your subscription fee monthly is perpetual for for the rest of your life. Once the data is on the cloud, its painful to move back to on premise Alternatives considered [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/) Reason for choosing Dynamics 365 Business Central Price is good, user interface is good and fits my business needs Switched from [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/) Great plains is being discontiued and wont be supported by microsoft Review Source Liam M. Head of Operations Automotive Used the software for: 2+ years ### "Scaled up with a startup" January 13, 2026 4.0 It's positive, but ultimately we could get more out of the system, our implementation partner was poor, but with a better partner we are realising the benefit of the software. Pros It is a scalable product. We started out with a team of 5 and now at a team of 60 worldwide, this product is ready and available to scale when you are. Cons It requires someone with a developers background to get the most out of it, we were sold on it being a flexible system which it is, but only in the right hands. Review Source Song L. Full-Stack Engineer Warehousing Used the software for: 1-2 years ### "Professional ERP software" February 17, 2026 5.0 Since we migrated from NAV 2016 to BC, the overall experience has been positive. Thanks to its high flexibility for extensions, we've successfully streamlined our own WMS and EDI integrations. Pros I greatly appreciate BC's high degree of flexibility and scalability. Building upon its foundational architecture, we can freely expand the system to meet our company's specific requirements. Cons SaaS information processing is subject to network conditions. If network outages or server disruptions occur—as happened previously—it can cause business interruptions. While such incidents are rare, they still carry significant consequences. We hope to transition back to an on-premises solution. Review Source CD Christian D. Manager Medical Devices Used the software for: 2+ years ### "A Let-Down for Microsoft" June 20, 2025 2.0 We had high hopes for Business Central transitioning off QuickBooks, but found BC to be pretty limited and difficult to use for the majority of our users. We find that normal functionality out of an ERP system often requires customizations in Business Central. We are overall disappointed with the product. Pros Being a Microsoft product has innate ease for sign-in and organizational management. I also like how there are many add-ins available as well. Beyond that, there aren't many things we like about the product. Cons The reporting functionality is very limited, as it seems like any reporting that we need is custom functionality. I also don't like how BC isn't natively integrated with other Microsoft Dynamics products and requires third-party connector tools. Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) We were hoping to get a more robust ERP system that could link directly to a CRM system (Dynamics 365). Review Source EJ Ethan J. Auditor Accounting Used the software for: 2+ years ### "Dynamics 365 - A wonderful system" February 28, 2026 5.0 My experience with Dynamics has been very positive with it being a great tool for reporting and drilling down through transactions. Pros Dynamics is an excellent system which has a large variety of reporting abilities. The dynamics system is very good under stress of large volumes of transactions. Cons The only issue with dynamics is that it can be very overwhelming without prior experience and is quite complex. Review Source AD Anjalyn D. Accounts Payable and Collections Facilities Services Used the software for: 2+ years ### "Business Central is a Great Program!" December 17, 2024 5.0 My overall experience with Business Central (BC as we call it) has been very positive and I use it every day. Pros What I like the most about business central is the ease in which you can find all the information about your clients. The way it is set up, you have everything at your fingertips! Cons What I like the lease about Business Central is that it seems like it has issues with data migration/integration with other programs. Review Source JS Jelfry S. Facilitación Airlines/Aviation Used the software for: 6-12 months ### "Your business central" March 12, 2025 5.0 My experience has been great, the company made the right decision when decided to work wuth Dynamics. Pros I has been using Dynamics for almost a year now, and i can say i an pleased. We use it to keep the records of flights times, arrival and departures, the amount of passengers in and out every day. But the one i like the most is to document what facilities we use for each flight. We have other use for it, like purchasing and invoicing department and others. Cons If you are not very savvy at technology you may have some.hard times, but when you get used to it, you will be good to go. After you acquire the software you can not make more adjustments or personalize it without contacting the customer service. Switched from [Easy EFT](https://www.capterra.com/p/232829/Easy-EFT/) The company wanted to integrate few tools in just 1, as well standardized the tools each department was using. Review Source JW Julie W. Registered Massage Therapist Health, Wellness and Fitness Used the software for: 2+ years ### "Good program" March 16, 2026 4.0 Pros The program is easy to use, and allows me to have access to all of the programs that I require to run my business. Cons The price is a bit steep, which would be okay if you didn't have to renew ever year. I would prefer to pay a bit more, but have it last 5 years. Review Source SS Susie S. Accounting Manager Accounting Used the software for: Less than 6 months ### "Microsoft Dynamics 365 is questionable" February 1, 2025 3.0 Very costly. It took a very long time and expensive too to convert a client from QBO to this program. Considering my experience is extensive in this field it took a very long time to learn this program. Pros It supports a robust inventory. Has multiple functions Cons Functions are not clear and not supported by accounting standards. It is difficult to navigate. Modules don't relate to accounting principles. Very convoluted. The support is costly. Support does not have accounting knowledge. Switched from [QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/) The client had a high level inventory that they felt QBO could not support. Review Source PR Paolo R. System Solution manager Logistics and Supply Chain Used the software for: 2+ years ### "ERP aziendale" December 13, 2024 5.0 Pros è un software molto versatile che copre tanti processi aziendali Cons In alcuni casi è difficile da configurare ed occorre essere esperti per utilizzare al meglio tutte le sue potenzialità Alternatives considered [SAP Business One](https://www.capterra.com/p/214667/SAP-Business-One/) Reason for choosing Dynamics 365 Business Central Costo più contenuto a parità di funzionalità Switched from [MagoCloud](https://www.capterra.com/p/247811/Mago-Cloud/) Il software Mago era obsoleto e non gestiva le multi aziende Review Source tW toshia W. Owner Consumer Services Used the software for: 6-12 months ### "Best business App on the Market " October 3, 2024 5.0 Overall I think dynamkcs 365 is a wonderful application and asset to my company Pros Dynamics 365 Business Central is like the perfect business sidekick! It syncs up with your favorite Microsoft apps like Office 365, so everything works together smoothly. Plus, it grows with your business, whether you're just starting out or scaling up, and it’s packed with great tools to manage finances and operations effortlessly. Cons The downside? Customizing it to fit your unique needs might take a developer's touch, which can add some extra cost and complexity if you're looking for a more tailored experience. Review Source Mark G. Head of Digital Non-Profit Organization Management Used the software for: Less than 6 months ### "Good finance solution for non-profits" September 25, 2024 5.0 We are happy with our experience of using Business Central, budget holders have more information, and we have automated many parts of the process. Pros Business Central provides all our needs as a small / medium sized non-profit, managing complex approval processes for purchase orders and invoices, and giving budget holders access to real time information. Cons The setup of the approval processes can be complex (we worked with a partner to deliver the solution) and the licencing structure takes some work to ensure you're not overpaying - although the non-profit discounts are good. Switched from [Sage Accounting](https://www.capterra.com/p/168740/Sage-One-UK/) Sage was an on prem solution - we wanted to move to a cloud based one, and have standardised on a Microsoft platform. Review Source AA Alifah A. Accounting Assistant Hospital & Health Care Used the software for: Less than 6 months ### "Expensive but great" May 1, 2025 4.0 Once trained properly on how to use this software it allows you to know what your business's needs are and what you can do to overcome issues later on. Pros Allowing our company to see the growth financially, and if something is wrong with the reports. Cons It can be quite difficult to understand at first, and also take quite bit of your time however once you get the hang of it - its quite easy. Review Source LB Lucia B. HR Manager Information Technology and Services Used the software for: 2+ years ### "A brilliant experience with Dynamics 365 Business Central " December 17, 2024 4.0 The product us very flexible and unlike other ERP softwares it does not fail or bug. Pros Aesthetics and functionalities of the software. Flexibility of the product and ease of use. Cons Downstream implications is the only issue that we have e experienced during implementation of the software. Review Source DM Doug M. CFO Electrical/Electronic Manufacturing Used the software for: Less than 6 months ### "Nice upgrade" March 20, 2025 4.0 It has been positive. As we get into it more, we will be able to utilize its capabilities. Pros The look and feel of BC. The ability to get information in the system we need to complete our manufacturing process. Cons Lost some of the ability to get around and menu layout from NAV. Switched from [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/) Time to upgrade. NAV was not going to be supported and the functionalities of BC Saas would help us move forward. Review Source VR Verified Reviewer Software Engineer Retail Used the software for: 1-2 years ### "Great Accounting Analytics Tool" January 18, 2025 4.0 Pros It's integrated within our office 365 platform and connects everyone in a central way for analytics on accounting and sales forecasts. Cons It sits too far outside of our Salesforce platform. Review Source MQ Meghan Q. Admin Accounting Used the software for: 6-12 months ### "Great Product!" November 20, 2024 5.0 Pros It was essential to my work and very easy to use. It made my job easier! Cons There really wasn't anything I didnt like about it. Review Source EH Ely H. Cost Billing Administrator Accounting Used the software for: 6-12 months ### "Dynamics 365 is Great " June 4, 2024 5.0 Easy, simple to use fits the business needs. Pros I am fairly new at using the program, but it seems to fit my companies needs. Cons I am still learning about it but so far no cons. Switched from [Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/) The other program was older and outdated was not finding it efficient. Review Source VR Verified Reviewer marketing specialist Banking Used the software for: 2+ years ### "good service" July 11, 2024 4.0 It is crucial to be transparent about the initial learning curve and potential costs associated with implementation and customization. These aspects can be challenging when communicating product value to potential customers, especially small businesses with limited budgets Pros I can say that Dynamics 365 Business Central stands out for several key aspects. What I value most is its seamless integration with the Microsoft ecosystem, which greatly facilitates adoption and use for companies already familiar with tools like Office 365. The flexibility of the platform is another strong point, allowing customizations that adapt to the specific needs of each business Cons Despite its numerous advantages, it has some aspects that could be improved. From my perspective, the initial learning curve can be steep, especially for users unfamiliar with the Microsoft ecosystem. This can make it difficult for our marketing efforts when trying to convince potential customers of its ease of use. Another weak point is cost, which can be prohibitive for small businesses, limiting our target market Review Source EH Erin H. VP Medical Devices Used the software for: Less than 6 months ### "Great cloud-based alternative to Oracle and SAP for SMB" September 6, 2024 5.0 It's been easy to implement and setup D365 Business Central. It doesn't feel like we're missing any functionality compared to Oracle, SAP, or NetSuite. Pros D365 Business Central is intuitive to use and administer. Cons It would be preferable to purchase our own licenses, as needed. We'd rather not work with a reseller. Switched from [JD Edwards EnterpriseOne](https://www.capterra.com/p/212037/JD-Edwards-EnterpriseOne/) Our JDE environment was not user friendly or easy to customize. Review Source AS ANTHONY S. CEO Construction Used the software for: 1-2 years ### "2 Thumps up!!" September 1, 2024 5.0 Overall i had a great experience with Dynamics 365 Business Central Pros I like all the different options they have for small businesses. Cons I at first had issues getting setup but support helped me. Review Source RR Regina R. Technical Customer Case Supervisor Information Technology and Services Used the software for: 1-2 years ### "DYNAMICS HELPS smoothen your workflow" June 15, 2024 5.0 Dynamics 365 will help you organize your workflow in your business from inventory to incoming to outgoing of your items Pros Dynamics will help you organize your workflow in your warehouse Cons Actually Dynamic 365 Business Central is expensive but if you are going to consider value for money i should say it is worth the price. Review Source RA Ruxshin A. Public Health inspector Hospital & Health Care Used the software for: 2+ years ### "Great software!" July 9, 2024 5.0 Pros My team and I used this for our project management work and it was a great tool to get organized! Cons It was a bit expensive compared to others. Review Source SN Sylla N. Furniture Fabricator Arts and Crafts Used the software for: I used a free trial ### "Does What It is Designed To" December 16, 2024 5.0 Dynamics 365 Business Central works well with Microsoft tools and helps manage key business functions like finance and sales. However, it can be hard to learn at first, and the price is steep. Pros Seamless integration with other Microsoft tools like Office 365 and Power BI. Streamlines various business functions such as finance, supply chain, and customer relationship management. Cons It can be overwhelming at first, there's a learning curve if you aren't familiar with it. In contrast, the mobile app could use some more development, it lacks some of the desktop features. Review Source MS Manon S. Associate software engineer Computer Software Used the software for: 1-2 years ### "Comprehensive Business Management" July 7, 2024 5.0 Pros It was easy to integrate our sales and accounting data, making financial tracking a breeze. Cons Sometimes, finding specific features required navigating through too many menus. Review Source Similar Products Featured