# Page 3 | Dynamics 365 Business Central Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Dynamics 365 Business Central the right Accounting solution for you? Explore 204 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/212111/Dynamics-365-Business-Central/reviews --- Dynamics 365 Business Central 4.1 (204) [View alternatives](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 15th, 2026 # Page 3 - Reviews of Dynamics 365 Business Central ## Showing most helpful reviews Showing 51-75 of 204 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use RA Ruxshin A. Public Health inspector Hospital & Health Care Used the software for: 2+ years ### "Great software!" July 9, 2024 5.0 Pros My team and I used this for our project management work and it was a great tool to get organized! Cons It was a bit expensive compared to others. Review Source AM Antonia M. Engineer Higher Education Used the software for: I used a free trial ### "Dynamics 365 Business" September 29, 2024 4.0 It is a solution that integrate all business Pros It is using AI with Copilot. This is helpful to reduce working times Cons It is a little difficult to learn for new users Review Source Adam G. Chief Information Technology Information Technology and Services Used the software for: 2+ years ### "A good alternative to organize and grow your business." October 31, 2023 4.0 Here are some of the specific benefits I've experienced since using Dynamics 365:• Greater productivity and profitablity• Improved forecasting and analysis• Effective monitoring of inputs and outputs.• Easy to use interface that can be accessed from anywhere, anytime• Optimized workflow• Easy access to customer data Pros I like Microsoft Dynamics since it synchronizes very well with the office suite, it has helped me increase productivity and profitability. It offers analysis and reporting tools to make forecasts, as well as the ability to monitor the inputs and outputs of the projects I am in charge of.Dynamics 365 allows me to get the requirements from my clients as well as my supplier partners with ease and has helped me create a perfect wokflow for my business. Additionally, Dynamics 365 allows me to onboard new clients, collect and save their data, and easily access it when I need it. Cons A negative point is its price, it is expensive. And synchronization with other platforms is dificult, from my point of view it should be more open for better interaction with other software. Review Source SP Shane P. System engineer Computer Networking Used the software for: Less than 6 months ### "Dynamics 365 business central " June 10, 2024 2.0 I decided that this wasn't the software I needed and ended up getting rid of it and using something else. Pros I liked that you had only one install to get everything instead of having to install ever tool. Cons I think the software was to inconvenient for me. Review Source Luke C. Manager Building Materials Used the software for: 2+ years ### "Business Central Customized to your needs" January 8, 2024 5.0 Pros The ability to customize the system to meet our needs. You are able to have code implemented to personalize Business Central Cons There is a learning curve to become efficient with Business Central. This does take some time. Alternatives considered [Attaché BI](https://www.capterra.com/p/161846/Attache-BI/) Reason for choosing Dynamics 365 Business Central Flexibility, customizability, ease of integration with other systems. Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) The ability to customize how we sell products. Review Source ADEEL A. Digital Marketing Assistant Retail Used the software for: 2+ years ### "A review of Dynamics 365 Business Central" November 8, 2023 5.0 Overall very satisfied with the service and want to continue this in future as the interface is very cinvenient to use. Pros The best option available in Dynamic 365 business central is very flexible planning and forecasting. Fast, consistent and very smooth access to the data and assigning it to the team is very easy. Cons At sometimes it losses the connection with server and got stuck but I think in updated versions this will be sorted out. Alternatives considered [Acumatica Cloud ERP](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/) Switched from [Acumatica Cloud ERP](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/) User friendly interface and very versatile implementations of services. Review Source JW Johan W. Management Furniture Used the software for: 2+ years ### "Microsoft Business Central According" April 7, 2023 4.0 My experience was horrible as partners can deploy the Software but theask you enormous amounts over R200k to set it up. I also found that there is no support in South Africa for the software, you cannot phone quickly and found out how a thing is working. You have to go through the trouble to watch videos or read on Microsoft Learn. I could also not found one accountant who could work in this software for over two years. This was my biggest headache as well as the support on this software. Pros Business Central is a great software with a lot of functionalities. It is the best account ing software in the market.. Cons Business Central support is South Africa does not exist. The partners are really useless and see Business Central as a way to make a quick buck. They rip you off and want to charge over R200k. I worked through business central and to set it up should not cost you more than 10k. Another setback is that you don't get accountants in South Africa that know how the software is working. I tried to find accountants for months, and not even one Microsoft partner could refer me to one accountant who knows the software. In South Africa as soon as you put the name Microsoft to a product the Microsoft partners want to Ripp you off? Microsoft business Central licencing is also very expensive and is around R1200 per user. Sage one accounting is very cheap against Business Central and they have quality support. I cannot see a feature for Business Central in South Africa as it is too expensive and basically you don't have any support for it in South Africa. Reason for choosing Dynamics 365 Business Central It is very good platform Review Source VO Victor O. Business Applications Developer Computer Software Used the software for: 1-2 years ### "Dynamics 365 Business Central " December 12, 2022 5.0 It has been a good product in managing business and its resources. Implementing it makes you learn a lot about what goes into managing and running a standard business Pros it’s a detailed ERP software that can function on its own without tiresome integrations even though it has accommodation for API integrations Cons The fact that the license is a bit expensive so it’s best for large companies with lots of users. Reason for choosing Dynamics 365 Business Central Business Central has more features when compared with Dynamics NAV and it being web based is also a plus unlike installing the rich client for every client’s machine Review Source DB Dario B. Impiegato Import Import and Export Used the software for: 6-12 months ### "Un nuovo modo di pensare all'ERP" October 24, 2023 5.0 Meravigliosa su tutti i livelli. Lavorare e cercare dati sono due aspetti che sono stati rivoluzionati. Pros Navigabilità ed efficienza! Il poter saltare da una sezione all'altra semplicemente navigando il dato. L'aggiornamento in tempo reale di qualsiasi funzione digitata. La personalizzazione dell'interfaccia di visualizzazione, poi, rende l'esperienza ben più comoda e semplice Cons Forse la traduzione italiana di alcune voci/intestazioni di colonna. Prima del consulto di una casa di software, che ci aiutasse con l'implementazione e la personalizzazione di alcuni tratti, eravamo preoccupati! Review Source Gokulnath S. Technical consultant Computer Software Used the software for: 2+ years ### "World's Best ERP Product for Small and Mid Size business " April 13, 2023 5.0 Pros Ease of handling Inventory tracking, Able to handle end to end Accounting information, it helps to reduce your man power efforts on the system. Add N-Number of Apps to your Bizz application. Seamless integration with your Application and power platforms. Save Paper by using Microsoft Dynamics 365 Business central in your business Cons Performance of the application can be improved. Level of coding is hard when compared to previous version of Business central. Accessing the Back end application(SQL server) is not possible. This make hard for legacy users. Review Source MG Michael G. President Information Technology and Services Used the software for: 1-2 years ### "Dynamics works" May 31, 2024 4.0 positive, consolidates many tasks and allows centralized management Pros ease of integration and ability to centrally manage tasks and assignments Cons Not all aspects are intuitive or easy for clients to setup and manage Review Source VR Verified Reviewer Managing Director Information Technology and Services Used the software for: 1-2 years ### "Best ERP software so far" June 30, 2021 5.0 The procurement process has been made easier. Our asset management is now on point. The human resource management especially the payroll management bit is awesome. Pros Dynamics 365 BC has a variety of tools including the procurement module, human resource module, and the finance module. It has a interface that is user friendly and easy to use. It's workflows are outstanding and carrying out an activity from one end to another is made easy. With the workflows, at least a track can be made on the movement of activities carried out in the system. The ability to generate reports is a plus which is also easy. Another good feature is that it can be customized to accommodate the user needs. It is also compatible with Microsoft Excel such that one can export and import data between the two. Cons At first, you will need some practice on how to manage it to avoid messing up with your crucial data. Another issue is that running many processes at once can slow it down and this will force you to wait longer. Alternatives considered [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) Reason for choosing Dynamics 365 Business Central Dynamics 365 Business Central has a variety of tools that our organization needs. Review Source NK Nabapallab K. Sr. Manager Information Technology Retail Used the software for: 6-12 months ### "Pathatic Experiance about Microsoft Dynamics Business Central" August 4, 2022 1.0 I am having my life's pathatic experiance by purchasing this software by this product value I might had better lots of ERP sofware available in Indian market Pros Nothing is good about this sofftware, its totally waste of money just in the name of Microsoft. Cons Everything has limitation in this software and also non-customizable in maximum cases. Reason for choosing Dynamics 365 Business Central only fame and name of the Microsoft Review Source sM salim M. consultant Computer Software Used the software for: 2+ years ### "Honest Opiion About BC" September 21, 2022 4.0 Pros A one stop shop system is required , integration is not easy , high level of development which costs is heavy. Cons The cost initially and on going subs is very high for any business , millions are needed Alternatives considered [Sage 300](https://www.capterra.com/p/180283/Sage-300cloud/)[NetSuite](https://www.capterra.com/p/135757/NetSuite/)[SAP Business One](https://www.capterra.com/p/214667/SAP-Business-One/) Reason for choosing Dynamics 365 Business Central Did not went with Open Source ERP Review Source VR Verified Reviewer Senior Sales Executive Information Technology and Services Used the software for: 1-2 years ### "Keeps everything in once place. " January 6, 2021 3.0 Pros Dynamics allowed me to stay organised. as D-365 has many tools , with all the variety of plug-ins, setting up automation and communication takes some work but it is really easy to see how my pipeline is working and have a single view of the company in one single dashboard. Cons it would have been great if it had a bit more features . i think that the reporting is the Achilles heel of the platform, it's a time-consuming task and not very straight forward as done in other platforms Review Source Jose Julian C. Geologist Environmental Services Used the software for: 6-12 months ### "A comprehensive examination of a cloud-based ERP solution for small and medium-sized organizations." April 30, 2023 4.0 Dynamics 365 Business Central is a robust ERP solution that provides small and medium-sized enterprises with the scalability and flexibility they require to manage their finances, supply chain, sales, and service activities. Its cloud-based platform provides customers with simple access to data as well as a variety of customization choices. Customizations, on the other hand, can be complicated, and pricing might be an issue for small organizations. Overall, Business Central is a good option for companies that want to streamline their processes and increase their overall efficiency. Pros Dynamics 365 Business Central is an all-in-one ERP solution that combines financial management, supply chain management, sales, and service.Its cloud-based platform provides users with greater flexibility and accessibility, allowing them to access data at any time and from any location.firm Central includes an easy-to-use interface and a variety of customization options to match the unique demands of each firm. Cons Customizations can be complex and require considerable technical knowledge, making modifications impossible for non-technical users.Integration with third-party systems might be difficult, and some functions may necessitate further customization or development.Pricing can be an issue for small organizations because the cost of adding numerous users or additional services can quickly escalate. Review Source Dario S. Telecommunication Manager Financial Services Used the software for: 1-2 years ### "Esperienza Microsodt 365" May 23, 2023 4.0 Pros flessibilità e intuitivo .Esperienza del prodotto. Cons Costi della licenze e la poca flessibilità di cambio prezzo Review Source OG Osiris G. IT Manager Retail Used the software for: 2+ years ### "Complete, robust and adaptable to your country" September 25, 2023 5.0 My experience has been very good, I think that you must consider this option and better if you're on a Microsoft environment. Pros This is a complete and robust ERP that brings adaptability to start working based on your BI. Cons Not adding common thing as a default feature, things that you must develop to keep the things running. Alternatives considered [SAP Business One](https://www.capterra.com/p/214667/SAP-Business-One/) Reason for choosing Dynamics 365 Business Central Price and adaptability to our business model. Review Source AS Akash S. Quality Engineer Consumer Electronics Used the software for: 2+ years ### "Dynamics 365 Business Central - One Stop Business Management solution" October 27, 2022 5.0 It saves time by processing huge amounts of data in few secs and keeps records of everything that we want and helps a lot in inventory management and resource planning as per Customer's requirement.Helps to calculate profit/loss on monthly basis/yearly basis. Pros Every firm/business needs a solution for managing Daily Ledger, Inventory management, Supply chain management, Process Management, Accounting management, HR management, Profit Management, etc - Dynamics 365 Business Central has everything available in a single software which can be accessed on all types of devices running on different platforms. It provides flexibility to the users to work from anywhere/ anytime by having authorized access. It has top level encryption to keep your data safe and keeps a log of it in its database to compare and analyze data according to our need. I mostly use it for Project management and Process management. Cons The user interface of the software is little complex one as use of icons is very less due to which we have to read the name of that particular option/field which we want to choose. Rest there are no cons according to my use Review Source Jessica B. ACCOUNT MANAGER Consumer Goods Used the software for: 6-12 months ### "Perfect for any business" August 28, 2023 4.0 I love it- I have used it for years and it is so useful. Pros I like that you can do virtually almost anything on this program. It can be tailored to whatever you need. Cons I don't love the price, but it is probably worth it. Review Source GA Ghafran A. Finance Manager Automotive Used the software for: 2+ years ### "User Review - Dynamics 365 Business Central" November 21, 2022 5.0 Overall experience is amazing in terms of increased productivity. Pros 01 - Auto saving option02 - Multiple companies under one user03 - Sales order to purchase order conversion04 - Drop ship05 - Tax structure06 - Financial reporting07 - Budget monitoring Cons 01- Little complicated to use for non-accounting background staff. Review Source VR Verified Reviewer Selbstständig Logistics and Supply Chain Used the software for: 1-2 years ### "Sehr gut,....und sehr teuer" March 4, 2022 5.0 Man sollte sich im Vorfeld schon ziemlich genau mit Business Central beschäftigen. Ausserdem sollte das Budget anfangs sehr großzügig ausfallen. Die Auswahl eines guten Systemhauses ist unabdingbar. Wenn alles gut läuft, bekommt man dann aber eine Software, welche im täglichen Einsatz voll zu überzeugen weiss. Pros Mit dem passendem Systemhaus, guten Nerven und einem üppigen Budget lässt sich ein begeisterndes ERP zaubern. Anpassungen und Optimierungen sind nahezu keine Grenzen gesetzt,...für mehr Produktivität bei allen Abläufen. Wir konnten in allen Bereichen enorme Zeitersparnis erzielen. Die Arbeitsgeschwindigkeit ist ebenfalls überragend. Darüber hinaus arbeiten wir wesentlich präziser. Kunden, Lieferanten und Partner sind begeistert. Cons "Out of the box" geht hier gar nichts. Nahezu alles muss angelegt, eingerichtet und definiert werden. Darüber hinaus fällt es anfangs sehr schwer, den Umfang und die Systematik von Business Central einzuschätzen. Wir kamen von einem "geschlossenen" System, bei dem man nach Eingabe der Stammdaten eigentlich direkt loslegen konnte. Dies funktioniert hier nicht. Im Ergebnis führt das zu viel Stress und hohen Kosten für die Entwicklung. Die ersten Wochen und Monate nach dem "live" sind echt nicht lustig. Review Source MR Mark R. Eigenaar Accounting Used the software for: 6-12 months ### "Niet aan beginnen" May 16, 2024 1.0 Vergeleken met de vele andere boekhoudsystemen waarmee ik heb gewerkt lopen ze lichtjaren achter in gebruiksgemak. Het duur zeker 5 x zo lang met de basistaken. Rapportage ziet er ook niet uit. Pros Enige voordeel is de export mogelijkheid naar excel Cons Niets is makkelijk te vinden en sommige velden zijn verborgen die wel nodig zijn. Basis zaken missen zoals grootboekkaar, debiteurenkaart etc Je kunt een boeking niet meer aanpassen later. Met afletteren bank kiest het systeem soms een willekeurige andere factuur Geen handleiding of helpdesk Erg duur Telfout in balans is niet acceptabel Review Source CD Chris D. Financial Planner Financial Services Used the software for: 2+ years ### "Msft Dynamics as a CRM - there are other options" September 8, 2021 5.0 I think overall its a pretty solid software that if customizable would probably be one of my go to CRM recommendations. Pros I did like it's functionality with Outlook and other msft applications. There was little need to reorder things when exporting to excel and all that. Cons I did find the lack of customizability of the software to be frustrating. It appeared that there were only pre-populated choices from a drop down list for most things, many of which did not fit what i was trying to label. Now, this could have been a byproduct of my companies enterprise subscription with dynamics, i am not sure. Switched from [ClearTouch Operator](https://www.capterra.com/p/210685/cleartouch-operator/) Our firm ultimately made the decision to switch CRM systems to better integrate with our other internal systems. Review Source DR David R. Engineering Manager Mechanical or Industrial Engineering Used the software for: 2+ years ### "Dynamics Review" September 6, 2022 5.0 Pros It easily integrates with Microsoft products and has a full set of features that we use regularly. Cons Like any software it has a learning curve. This takes time and effort of the individuals teaching and those learning. Alternatives considered [Oracle Database](https://www.capterra.com/p/5938/Oracle-Database/)[SAP Business One](https://www.capterra.com/p/214667/SAP-Business-One/) Reason for choosing Dynamics 365 Business Central It was originally a vista and was a great software product for small businesses. Review Source Similar Products Featured ## Related categories [Distribution Accounting](https://www.capterra.com/distribution-accounting-software/)[Enterprise Resource Planning](https://www.capterra.com/enterprise-resource-planning-software/)[General Ledger](https://www.capterra.com/general-ledger-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.