# Page 4 | Dynamics 365 Business Central Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is Dynamics 365 Business Central the right Accounting solution for you? Explore 204 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/212111/Dynamics-365-Business-Central/reviews --- Dynamics 365 Business Central 4.1 (204) [View alternatives](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 15th, 2026 # Page 4 - Reviews of Dynamics 365 Business Central ## Showing most helpful reviews Showing 76-100 of 204 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AS Alexandre S. Analista Computer Software Used the software for: 6-12 months ### "Central de negócios do Dynamics 365" June 6, 2023 5.0 consigo realizar gerenciamento financeiro, gerenciamento de estoque, gerenciamento de projetos, gestão de vendas Pros automatizar processos de negócios, gerenciar finanças, vendas, compras, estoque, produção, permite uma colaboração eficiente e o acesso a dados em tempo real, acesso em nuvem, personalização, consigo realizar gerenciamento financeiro, gerenciamento de estoque, gerenciamento de projetos, gestão de vendas Cons Cobrança para adicionar usuários, dependência de conexão com internet, leva algum tempo para dominar a ferramenta. Review Source Ron V. Technical Consultant Computer Software Used the software for: 2+ years ### "Great ERP software with great integrations" January 23, 2021 5.0 I have been working with Dynamics NAV and Business Central for almost 4 years now, as a technical consultant. I install and implement BC on regular basis. Also I support customers with technical issues around Business Cental, which I love to do. The possibilities with BC are endless. Pros As a technical consultant, who installs and implements Microsoft Dynamics Business Central I find the integrations with all Microsoft's Azure applications a big plus. Seamless integration with Microsoft's Flow, PowerApps, Outlook, etc work very well. Cons There USED to be some disadvantages of Business Central, because for a long time Microsoft wasn't clear what course they would go. But now the course is set to the cloud (Azure) and I think that is the only way to go. Review Source VR Verified Reviewer Accounting Assistant Machinery Used the software for: 2+ years ### "Dynamics Review" January 11, 2019 4.0 It is really for basic use. If you are part of a manufacturing business or a large business, the software is not for you. In my experience, it is best used for small to mid size companies. The support is also terrible. Pros Pulling information out of the system in simple reporting isn't bad if you leave it in the same format. Basic reports are easy to read, and usually you can get the numbers in that you need by updating fields. Cons Entering information is extremely time consuming. You have to be very familiar with the software to be able to know what you can and cannot tab through. Pulling any information into excel is extremely time consuming and takes a lot of manipulation for it to look presentable. Review Source DM Dorothee M. Senior Group Accountant Industrial Automation Used the software for: 1-2 years ### "Nur für kleine Firmen geeignet" November 15, 2023 3.0 Das bisher schlechteste Programm, mit dem ich arbeiten musste Pros einfache Bedienung, intiutive Benutzerführung Cons nicht geeignet für komplexe , größere Firmen Switched from [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Jobwechsel, die neue Firma nutzte eben Dynamics 365 Review Source VR Verified Reviewer Finance Manager Accounting Used the software for: 1-2 years ### "Dynamics 365 Business Central " September 20, 2021 4.0 Pros Integration with outlook is the best. No more downloading and sending separate emails. I also liked the fact that it comes with a BI tool for reporting, this was a crisis on Dynamics Navision 2009. The price for the product is very reasonable for small and bigger companies. Cons Difficult to get support from the partners who implemented. Review Source AA Akhtar A. CPO Computer Software Used the software for: 2+ years ### "Feature rich and easy to use" November 8, 2022 5.0 Extremely happy and would only ever use this as an ERP Pros It is so easy to use and has got lots of functionality Cons Sometimes the interfaces can get a bit complex Review Source PA Phil A. Sales Rep Health, Wellness and Fitness Used the software for: 2+ years ### "DONT PUT YOUR TEAM THROUGH THIS" November 15, 2019 1.0 Pros As some on who has to use this software daily in a client facing role this is the worst product in the world. If you are the product procurement officers and looking for a CRM, you will be hated for years, long after you are gone if you make your co workers use this product. Even making a client card is like puling teeth, the search query for products is ridiculously hard to use. Cons This software makes me want to quit my job because it is so difficult to do any part of the sales process on it. Searching products, making quotes, checking my orders. Also there is no notifications so you dont know when your case has moved along unless you go and physically check it which is also not easy. Once again, if you buy this product you a damning your co workers to years of mental anguish and some might genuinely start hating their job so much that they quit. YOU WERE WARNED. Review Source TK Tausif K. data analyst Pharmaceuticals Used the software for: 2+ years ### "Dynamics 365 " April 29, 2023 4.0 dynamic 365 is part of my job , i use it daily , it provides template and video to learn automation Pros dynamics 365 is very helpfull in accounting jobs for in any organization, it help to make automation also. Cons i dont dislikes anything about dynamics 365 business centra Review Source BH Brandon H. AP Clerk Telecommunications Used the software for: 2+ years ### "AP Clerk" November 3, 2023 5.0 Pros Very user friendly. Very easy to learn and master. Also great reports. Cons There were many times the servers were down and I would lose 1-3 hours of productivity. Review Source TB Timo B. ERP-/BI-Manager Glass, Ceramics & Concrete Used the software for: 2+ years ### "ERP-System mit Stärken und Schwächen" March 21, 2023 4.0 Pros Die Benutzeroberfläche ist modern und sehr intuitiv - so wie man es von Microsoft gewohnt ist.Das erleichtert die Implementierung und Akzeptanz bei den Usern.Es handelt sich um ein integriertes System, d.h. sowohl die Buchhaltung, Lagerverwaltung u.v.a. befindet sich in einem System. Cons Wir sind ein sehr produktionslastiges Unternehmen. In diesem Bereich offenbaren sich doch einige Schwächen. So gibt es beispielsweise im Standard keinen arbeitsgangbezogenen Ausschuss und die Zeitwirtschaft ist nahezu nicht vorhanden. Review Source VR Verified Reviewer Marketing/Business Development Oil & Energy Used the software for: 2+ years ### "Great cloud based solution for small-medium businesses." December 12, 2017 4.0 Keeps all our business data in one spot. Very easy for everyone do to their own paperwork. Pros Attach PDF's of invoices, PO's right to the entry. Keeps all ERP data in one spot. Can work from any device. All of our guys can work in the field and we have yet to hire an administrator. Cons Report creation requires a developer to help set up. Support costs can be high if you don't have a computer savvy person in your company. Review Source AR Ashley R. Help Desk Consumer Goods Used the software for: Less than 6 months ### "The new way to do business" September 17, 2019 5.0 Our business is running smoother since changing but we are slowly getting everything in the new system. It is taking some time but it easy to find orders/invoices when you know what to look for. I use it daily to send invoices, correct price errors, correct PO numbers. Pros I like that we are able to have all of our stages in one program. From our quotes to our invoices, we can keep track of the progress of each transaction. You can search by customer, order number, PO number, amount and there are many more options. After some training and a better understanding of how accounting works, I have excelled at understanding what needs to be done to correct issues or fix errors. I appreciate the ability to put notes on each quote, order, and invoice. Cons I wish there was a little more features such as having automatic invoices from multiple vendors but I think they may be working on that. I also wish there was a creation date for invoices and not just a posting date. I also wish there was a way to link invoices after you have made a change/correction such as the PO number being incorrect. Once you change the PO number, you have no idea that it went to another invoice. Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) We were growing and QuickBooks was too slow for our traffic. Plus the functionality is greater with NAV. Review Source PS Peter S. GGF Financial Services Used the software for: 1-2 years ### "ebb GmbH " November 15, 2023 5.0 Bisher bin ich mit dem Produkt sehr zufrieden. Pros Übersicht , Handhabung und alle Kalenderfunktionen Cons bisher noch keine Nachteile festgestellt. Review Source LP Luana P. Imprenditore Retail Used the software for: 2+ years ### "Utile" February 11, 2023 4.0 Software funzionale facile da comprendere, utile per la connettività tra i dipendenti, facilità nelle operazioni finanziarie Pros La facilità di interconnessione tra i vari utenti Cons Il costo è troppo elevato della prima app Reason for choosing Dynamics 365 Business Central È uno dei primi prodotti che abbiamo utilizzato, non abbiamo fatto molte ricerche, era quello utilizzato dalle aziende big Review Source MG Marcos G. Assistente administrativo engenharia Mechanical or Industrial Engineering Used the software for: 1-2 years ### "Dynamics 365 Business Central" April 12, 2023 4.0 Software muito bom no que se propõe a realizar. Pros Sistema de integração entre ferramentas. Cons Não houve até o momento alguma experiência contra. Review Source CJA Cesar Josue A. University Intern Mechanical or Industrial Engineering Used the software for: Less than 6 months ### "Dynamics 365: a comprehensive review of Microsoft's enterprise solution." April 21, 2023 4.0 Dynamics 365 is a full and adaptable enterprise solution that could be a great alternative for companies that aim to integrate and automate their business procedures. Nevertheless, the price and the difficulty level could be hurdles, so it is important for organizations to evaluate whether the solution is suitable for their specific requirements before making a commitment. Pros The system seamlessly integrates with other Microsoft solutions, including Office 365 and Power BI, to provide users with a cohesive and smooth experience. The system offers the ability to be tailored and adjusted to meet the specific requirements of an organization. The integration of artificial intelligence and machine learning can enhance efficiency and decision-making capabilities. The solution undergoes regular updates and improvements to ensure it stays current with the latest trends and technologies. Cons Users who lack prior experience with CRM or ERP solutions may face a steep learning curve. Some companies may consider the reliance on Microsoft a potential risk, as they prefer solutions that are more independent. The price of Dynamics 365 may be a barrier for certain businesses, particularly those that don't require all of its features. Review Source RG Rne G. Sales Construction Used the software for: 2+ years ### "OGL to Business Central" December 7, 2023 5.0 Pros Customizing views and the PowerBI integration Cons Operating Blanket Sales Orders impacts the speed for other users Review Source JS Jessica S. Paralegal Government Administration Used the software for: 2+ years ### "Not for Case Management" February 25, 2020 2.0 It was used as case management for the Board of Professional Responsibility. The needs did not match the software functionality. Pros There were some cool features like the filter capabilities. The dashboard was customizable which was nice. You could see what was important to you. Cons I did not like using DMS for case management. It was cumbersome and very touchy. If you clicked anything that was green it would take you to another page. Many times information would have to be input in several places. There is no easy way to view a lot of information at once on your screen using this software. To read an entire case’s history you would have to open numerous other pages. Review Source YR Yessica R. Coorporate Account Executive Hospitality Used the software for: 2+ years ### "Great software to support accounting processes!" June 13, 2019 5.0 A great tool for everyday accounting processes: reports, invoices, and managing different outlets within the company. Pros It is easy to run reports, since all the data you might need is in there. We use it to make invoices, and pro-forma invoices. It is great to have and keep our customer's database updated. It's easy to add new data. Be able to customize the data you use it everyday is a big plus. Cons Managing this software requires a lot of practice. You have to get familiar with it before run important reports and invoices. If there are too many processes at once, it can run slow and even block you out, so you'll have to wait until the system get less busy. Review Source JA Juan A. CEO Food Production Used the software for: 2+ years ### "Microsoft Dynamics 365 intelligent Business Applications" December 16, 2021 5.0 Pros Agility and innovation are integrated into a solution that meets all customer needs. Cons Requires greater functionality to meet the tax requirements of all businesses in Mexico. Review Source VR Verified Reviewer undergraduate Information Technology and Services Used the software for: 1-2 years ### "Best application for ERP in SME " August 13, 2019 4.0 According my experience I recommend this for small scale and medium scale business entities and not for the large scale entities. Pros This is a kind of ERP software that highly used by the manufacturing organizations. The application is advisable for use the medium scale business entities who are operating in manufacturing, retail, trading and distribution business activities. Though this is recognized as an accounting software, it is having the multiple function platforms such as HR management, project management, sales and marketing and supply chain management. Obtaining the information from the system is easy by the way of generating types of reports. Cons The most important drawback of the application is it is functioning slowly when few windows are open. Therefore, it needs to close the windows again and again when application is getting slow. The managing of the application requires a comprehensive experience and knowledge on it. It takes a long time to enter the data to the system. Users need to be familiar with application when entering data. For an instance, there are more unnecessary fields to be filled. Review Source SL Susan L. Program Director Health, Wellness and Fitness Used the software for: 6-12 months ### "Dynamics User" August 31, 2023 4.0 Pros Mobile application for receipt submission Cons Difficult to use as saving is a two step process instead of one Review Source MA Mohammad A. manager Management Consulting Used the software for: 1-2 years ### "important app " April 16, 2023 5.0 Pros all feature from outlook or Microsoft office Cons easy to do or configuration or sync and important the safety Review Source DA Danish A. AM ACM Food & Beverages Used the software for: I used a free trial ### "Perfect Fit for Business " July 31, 2021 4.0 It is integration & automation really fulfills the business need. Real-time access to business information is very pivotal & helpful for modern-day business for improving operations & efficiency. It is customs services capability is great. Pros Information access & transactional traceability is quite useful in improving business operations & its growth. The price of this software is also reasonable & its CRM application is phenomenal. Cons Its interface is difficult to use & takes time to learn. & customers support also needs to be improved. Review Source TD Terri D. Controller Apparel & Fashion Used the software for: 6-12 months ### "BC challenging but useful" May 19, 2023 5.0 Pros Ability to customize functions/processes Cons Reporting is limited. We had to purchase an add-on to meet our needs Reason for choosing Dynamics 365 Business Central Seemed the most useful and adaptable for our current needs Review Source Similar Products Featured ## Related categories [Distribution Accounting](https://www.capterra.com/distribution-accounting-software/)[Enterprise Resource Planning](https://www.capterra.com/enterprise-resource-planning-software/)[General Ledger](https://www.capterra.com/general-ledger-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.