# Page 7 | Dynamics 365 Business Central Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 7 - Is Dynamics 365 Business Central the right Accounting solution for you? Explore 205 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/212111/Dynamics-365-Business-Central/reviews

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Dynamics 365 Business Central

4.1 (205)

[View alternatives](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/alternatives/)

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Last updated March 15th, 2026

# Page 7 - Reviews of Dynamics 365 Business Central

## Showing most helpful reviews

Showing 151-175 of 205 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Tugrul U.  
Online Shop Manager  
Retail  
Used the software for: 6-12 months

### "Very easy to learn and use"

September 12, 2018

4.0

Pros

The program is very easy to learn and use for sales team, customer service team, accountants and warehouse team. An all in one program.

Cons

The implementations and additional features are most of the times very expensive.

Review Source

VR

Verified Reviewer  
Finance Internship  
Computer Software  
Used the software for: Less than 6 months

### "Accounting software"

September 25, 2018

4.0

It is very user friendly and it keeps all the required data and is helpful to generate reports for the organisation.

Pros

It is a very systematic software which adds to the functionality of accounting.

Cons

It's outlook and the format can be improvised.

Review Source

VR

Verified Reviewer  
Freelancer  
Education Management  
Used the software for: Less than 6 months

### "Very customisable, but has a few bugs"

May 3, 2021

4.0

Pros

It's very simple to set up, and I think and it's very intuitive to use. It makes it convenient to search for specific clients and send them documents all in one go. Really does cut down in paper.

Cons

There are some bugs - particularly when it comes to printing certain things like checks and banking invoices. Some of the features as well are a bit complicated and irritating to use. There are also some times where it lags and is a bit slow which makes it really irritating.

Review Source

DH

Dong H.  
ERP consultant  
Computer Software  
Used the software for: 6-12 months

### "Dynamic Nav"

November 17, 2017

3.0

Good for trading company

Pros

Dynamic Nav is very useful for Small Size Business Company. An easy to use in ERP system and easy to cuztomize

Cons

With Dynamic Nav, It still not much automatic in process. About attached document, It is not useful.

Review Source

JS

Jasmina S.  
Lehrerin  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Daumen hoch "

February 15, 2023

5.0

Pros

Verwaltung 2.0. hatte vorher schlechte Rezis gelesen , kann denen nur widersprechen

Cons

Läuft und ist zuverlässig. Nur manchmal Probleme mit der Anmeldung

Review Source

Ankit K.  
Procurement Specialist  
Information Technology and Services  
Used the software for: 6-12 months

### "Navision review"

April 11, 2019

4.0

Pros

The best thing about this product is its very user friendly. It doesn't need much higher internet bandwidth to operate.

Cons

The usual error came in this product is table lock.

Review Source

cM

colin M.  
Analyst  
Aviation & Aerospace  
Used the software for: Less than 6 months

### "Very disappointed in access to the training"

May 10, 2018

1.0

Hopefully it works better than the setup for access to training

Pros

We haven't even been able to access the software yet, we are stuck trying to get into the training videos. I have heard great things.....but so far very dissapointed

Cons

the service provider is directing our users to gain access through the software company, who keeps sending us instructions that are not working. Simply put, our accounts are registered but they will/can not provide our usernames with passwords....worked with many different companies and nothing has been this difficult before

Review Source

SG

Shauna G.  
C SManager  
Machinery  
Used the software for: Less than 6 months

### "Complex software that has a lot of possibilities"

February 9, 2021

5.0

Interdepartmental information without needing a middle man, helps with efficiency.

Pros

It has a lot of features and is used by a number of departments within our company. We are able to get answers that are needed fairly quickly without having to wait for someone in another department to find the time to get the answers for us.

Cons

It is a very complex software with a lot of options that can be overwhelming to train new hires. The format is not great for users that aren’t tech savvy.

Review Source

W

Wholesaler  
  
  
Used the software for:

### "Great flexibility combined with easily projectable cost"

August 28, 2012

5.0

Since our upgrade from NAV 4.0 to the cloud based NAV 2009 R2 solution our business changed a lot. Despite a relatively high fluctuation of employees and also sales our ERP solution has never been a concern. As we outsourced almost all our hardware to the cloud we didn't suffer from high fix cost when our business didn't go as expected and the Albrecht Solutions NAV 2009 in the cloud proves it's value again at the moment as our Business is picking up again. One phone call and a new virtualized work station is set up, including desktop, user rights and mobile access which allows most of our employees to work from home at least one day a week. Our employees love the clean and self explaining GUI of Microsoft Dynamics NAV 2009 which integrates into the Microsoft world perfectly. In case assistance is required we benefit from our single point of contact at Albrecht Solutions and our monthly flat rate support hours wich are included in our customized SLA. We are very much loocking forward to new business challenges then we know we have a flexible, powerful and state of the art IT solution in the back that lets us concentrate on our key competences.

Review Source

RS

Roberta S.  
account manager  
  
Used the software for: 6-12 months

### "Great software for companies larger than 50 employees"

July 18, 2018

4.0

Pros

It is very easy to follow and has got a lot of features to offer, but they are to be added based on the companys needs

Cons

if you have inhouse IT specialist then this isnt a problem but if you need to source externally it may take a while to have new features set up and you only understand what you need additionally once you really understand the software.

Review Source

Marcus Q.  
  
Consumer Goods  
Used the software for: 1-2 years

### "null"

February 6, 2016

4.0

Review Source

RL

Ruben L.  
captador  
Marketing and Advertising  
Used the software for: I used a free trial

### "La mejor app para la gestion de una empresa"

May 30, 2023

5.0

Pros

Es muy facil de usar y te ayuda a gestionar todo tipo de cosas en entorno laboral

Cons

no hay nada que me haya disgustado de la app , han pensado en todo

Review Source

RB

Rebecca B.  
Customer Service  
Electrical/Electronic Manufacturing  
Used the software for: 6-12 months

### "Microsoft Dynamics NAV"

August 21, 2018

4.0

Pros

It works fairly well, we are however a manufacturing company and this is made for product on the shelf. It provides all the information that I need.

Cons

At times I feel that I need to look in several spots to find the information that I need. I use the Query button the most so that I am not missing information.

Review Source

AG

Amber G.  
Director  
Performing Arts  
Used the software for: I used a free trial

### "Business 365"

May 17, 2024

5.0

Pros

It was ok as far as keeping track of your business

Cons

Price wasn't reasonable at the time. I think if the price was ok I'd try it again

Review Source

JP

Jeff P.  
Scheduler  
Aviation & Aerospace  
Used the software for: 6-12 months

### "It was horrible. The software is too temperamental."

May 22, 2018

2.0

None

Pros

There are lots of ways to gather data. The tabs are understandable to use because they are set up like other MS products

Cons

Everything has to be entered exactly correct or items will not ship. It is overwhelming and overly complicated. Impossible for those not experienced in computers.

Review Source

MS

Massimo S.  
Albergatore  
Hospitality  
Used the software for: Less than 6 months

### "Ottimo software per la gestione aziendale"

April 24, 2023

4.0

Pros

Software intuitivo e di facile utilizzo, rende più semplice la gestione aziendale!

Cons

Alcune funzioni non sono molto intuitive, occorre fare pratica

Review Source

RV

Remco V.  
CCO  
Mechanical or Industrial Engineering  
Used the software for: 6-12 months

### "Great package for reliable business performance "

August 18, 2023

4.0

Great

Pros

Easy insights into daily operations.We like the outlook integration best.

Cons

Some custom made work stops our upgrades

Review Source

VR

Verified Reviewer  
Founder  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Steep Learning Curve Compared to Quickbook but Plenty of Powerful Features"

October 31, 2018

3.0

Overall my experience with NAV has been a positive one and I plan to continue using it moving forward with one of my core clients.

Pros

What I like most about this software is the similar style it has to Microsoft Word and other Microsoft products.

Cons

Steep learning curve makes it difficult for a new user to become familiar with the software when already familiar with an accounting program like Quickbooks or Jonah.

Review Source

CA

Christopher A.  
President  
Construction  
Used the software for: 6-12 months

### "A great product needed for any small business"

August 17, 2021

5.0

Pros

This product is very easy to use and plays an important role in the organization of my business.

Cons

I have not found any reason not to like this software. It was very easy to use and very helpful to my business.

Review Source

KM

Kennon M.  
Wireless Music System Specialist  
Consumer Electronics  
Used the software for: 6-12 months

### "Microsoft Nav Review"

November 6, 2018

5.0

Pros

We use this software to manage our inventory and to order parts. Overall it works well with our other systems. It is easy to navigate and you can add favorites to the home page.

Cons

It is a tad slow sometimes if you are doing a lot in Nav.

Review Source

DB

Derek B.  
Associate  
Information Services  
Used the software for: 6-12 months

### "NAV for time tracking"

October 27, 2019

2.0

It's frustrating trying to navigate the tool, it's counterintuitive to use. There's no feature to import from Excel

Pros

I like being able to copy lines from previous weeks. The ability to store project codes is convenient

Cons

It is counter intuitive to navigate. When I submit time I have to go back out and create a new timesheet and manually transfer lines over and have the exact number of lines, no more no less

Review Source

SS

SUMITA S.  
Office Manager  
  
Used the software for: 2+ years

### "Useful, User Friendly, Easy set up, Generate number of reports"

June 13, 2015

3.0

Pros

The best part that it's simple, compact, and user-friendly. Even after 2-3 days of training, we could use NAV.

Cons

Good software. Easy to use. No limitation. Vendor is good. They understand our requirement, done the implemention and showed the result. We are happy with the product and vendor.

Review Source

VR

Verified Reviewer  
Engineering Manager  
Mechanical or Industrial Engineering  
Used the software for: I used a free trial

### "ERP vinculado a Microsoft "

February 6, 2023

5.0

Pros

Muy fácil de vincular a otras herramientas Microsoft. Gran capacidad de cálculo y velocidad.

Cons

Por el momento no he visto nada que no me satisfaga claramente

Review Source

AL

Amanda L.  
Office Manager  
Real Estate  
Used the software for: Less than 6 months

### "Awful. Ridiculously expensive!! Do your research!! "

September 22, 2016

1.0

Pros

It's a detailed program that would be great if accounting was all you required. I don't like anything about the product or vendor when cost comparison is done. This program could be provided by a number of other software programs at a fraction of the cost. Sorry I don't have many good things to say about this program.

Cons

Ridiculously expensive and not even close to what any other software company charges for basic accounting. This program was sold to me as a property management software, I see nothing but basic accounting features that is offered by many other software companies at a 10th of the cost. Needless to say we'll be moving on to an alternate software program that I don't have to give up my first born for. Get your wallet out if you want Microsoft NAV, it will cost you dearly! Microsoft is little to no help and in my opinion is there to protect the individual providers and not the paying customer!

Review Source

RM

Raul M.  
IT Director  
Retail  
Used the software for: 2+ years

### "MS Dynamics NAV is a flexible and powerful tool"

September 21, 2016

4.0

Pros

NAV allows you to keep strict control of your processes and accounts but is flexible enough that you can custmize the information you want to manage, the workflow and the user's roles.

Cons

It requires a good amount of training and a lot of support for the initial setup.

Review Source

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