# Page 6 | Dynamics 365 Business Central Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 6 - Is Dynamics 365 Business Central the right Accounting solution for you? Explore 201 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/212111/Dynamics-365-Business-Central/reviews --- Dynamics 365 Business Central 4.1 (201) [View alternatives](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 15th, 2026 # Page 6 - Reviews of Dynamics 365 Business Central ## Showing most helpful reviews Showing 126-150 of 201 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use DB Deepak B. IT Manager Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "Our 18 month experience on MS Dynamics" July 10, 2015 4.0 Pros MS Dynamics is pretty user-friendly considering the other CRM products in the market. It's got a pretty good coverage in terms of customer engagement process. Right from Presales interaction center to post sales Services, it covers most processes. Microsoft as a vendor is placed well to offer this as a cloud offering as its also owns Azzure MS Dynamics does have a mobile app for Apple devices which is pretty useful and easy to use. That helps in user adoption on field. The support provided by MS is good, but gets activated only when situation gets into emergency mode. Cons The comercials could have been more affordable. I would have loved more seamless integration between Dynamics and Navision as both are from the same family. Easy to deploy mobile applications for Andriod phone is something which would have been really useful Review Source DS Dave S. I.T. Manager Computer Software Used the software for: 2+ years ### "Navision....not a platform you want to work with" June 15, 2018 1.0 Avoid this one. Pros This product was relatively inexpensive for an enterprise... Migrations to newer versions were problematic and ended up requiring developer support. Cons Upgrades always broke things. Need a dev to add new fields. Not an intuitive application. Support for it from MS is non-existent. Review Source VR Verified Reviewer Inside Sales Executive Computer Software Used the software for: Less than 6 months ### "It's okay for the basic stuff" October 18, 2018 3.0 Overall it is okay for the run of the mill stuff, we are solving who is looking after which accounts but I find other software easier to manage. Pros I like how you can leave notes and choose a category to let your colleagues know the progress. Cons I do not like the layout of the page, it is very all over the place and when writing in notes the type goes missing at some stages and the font is very small. Review Source LB Lauren B. Accounting Clerk Accounting Used the software for: 1-2 years ### "Great User Friendly Software" August 19, 2019 5.0 Pros I liked that the software was user friendly and easy to get trained on. I found it to be more thorough than Quickbooks. Very easy to do journal entries across multiple companies and reconcile every month. Cons The limited about of users for the price. Review Source EA Elizabeth A. Payroll Philanthropy Used the software for: 2+ years ### "Financial package" December 21, 2017 4.0 Pros We use NAV for all our accounting needs -- G/L, accounts payable/receivable, payroll. Easy to use and reports are simple to set up. Cons occasional glitches after upgrades, but that's to be expected and they are corrected quickly. We receive good support from our service provider. Review Source SS Swati S. Operation co-ordinator Used the software for: 1-2 years ### "It's complicated " November 22, 2017 3.0 Pros 1\. I like the inventory management features. 2. It's reduce paper work. 3. Excel function is user friendly. Cons 1\. It's too pricey. 2. It's become slow when number of users increased. 3. Lot of training is required for set up. Review Source GM Gary M. Mechanic Retail Used the software for: 2+ years ### "Avoid, avoid, avoid. " October 14, 2017 1.0 I can't find one possible highlight at all. It will drain your energy and extinguish your very soul. Cons The least user friendly system you will ever have the misfortune to use. It will make your working day so much longer and less bearable and turn easy tasks into impossible nightmares. Review Source SB Shellyane B. Creative Copywriter Used the software for: 2+ years ### "Functional and Precise" October 6, 2017 3.0 Pros Great store for customer information and data, relatively simple to get to grips with, and an efficient search function. Cons Can run slowly if there are a high number of users, and missing some features like batch c and p. That would be useful and time-saving. Review Source AQ Ashley Q. Project manager Construction Used the software for: 2+ years ### "No-vision " October 11, 2018 2.0 Pros It creates elaborate reports. It’s similar to excel. So if you’re an excel addict and want excel on steroids this is for you. Cons It can’t seem to add and subtract correctly when you edit quotes. It changes prices mysteriously. Wish it was more reliable. Review Source BO Beth O. Contract Carrier Sales Specialist Transportation/Trucking/Railroad Used the software for: 2+ years ### "Used this daily for years" January 18, 2018 4.0 Pros Navision has tons of options and features making it very easy to get specific reporting in almost any way imaginable. Cons It could take a while to learn how to use it. There are so many different ways to do things that it can become confusing at first. Review Source MR Matteo R. Fotografo e Grafico Photography Used the software for: Less than 6 months ### "Molto utile ma ad un costo medio-alto" July 19, 2023 4.0 Pros Ottimo software casa Microsoft che copre la maggior parte delle esigenze di un'azienda Cons Per ora, usandolo solo pochi mesi, non ho riscontrato nessun problema... Solo qualche mini bug ma nessun problema Review Source vM victor M. Contract sales Construction Used the software for: 2+ years ### "overly complicated " March 14, 2017 3.0 I use it daily. it may be a great accounting program but a very poor construction project quoting tool Pros For my job there is no Pros Cons Complicated and time consuming to learn. Should not be used as a program to quote multiple components for projects. Review Source MS Misbah S. Finance Officer Used the software for: 6-12 months ### "Ease of use" July 27, 2018 4.0 I have used the software for almost 9 months, and have found it to be very user friendly, with excellent presentation. It is normally quick, software does not crash often and it works well for many different type of industries. Pros Very user friendly Good presentation Excellent layout - easy to search for whatever you need Good use of headings and sub-headings Being able to import from Excel, and transfer any journals into Excel easily Cons Maybe not the best for reporting purposes, or hard to find a way straight away Could be a more efficient way to import transactions from Excel Review Source SK Suman K. Assistant Manager Finance Consumer Goods Used the software for: 1-2 years ### "2nd Best Erp Software Available in Industry After SAP" May 24, 2017 4.0 It Helped our Company to Automate Essential Business Process With the help of Information Technology. Pros Its User Interface and Very Less Consumption of System Resources is one of the very best Features of this ERP Software. Cons Vey Bad Service Quality of The company Which Helped to Implement this ERP In our company. They Took More than a Year to Implement This Software but Yet Its under Process. Review Source RC Renate C. Team Manager Technical Services Real Estate Used the software for: 6-12 months ### "Great software that covers all operation of real estate management." May 26, 2017 4.0 We can provide better customer service because everybody finds their needed information faster and more secure. That is a big advantage for all. Pros The best thing is that we got rid of many Excel-files that provided the connections between our individual tasks. Now there all data in one place and everybody can can get to their taks-realted information and data easliy. That is a big progress for all! Cons Due to the one-software-covers-the-whole-company idea, it is complex and needs some training. But the PMX-people are always there for us on the other hand. Review Source KK Kyle K. Independent IT consultant Management Consulting Used the software for: 1-2 years ### "Dynamics Nav (Navision) is a solid product that is very complimentary to your skills." January 10, 2018 4.0 I would strongly recommend this product given an experience consultant is a part of it. The costs can get there if not prepared and actively managing it but most clients are in good shape. Pros Nav has tons of potential and can accommodate almost any situation. It is very flexible, scalable, fairly intuitive and powerful. The complimentary products, ISV network, is coming on stronger to help with the offering. Cons It is really dependent on the consultant to configure, train and have it ready to go correctly. If not, there will be issues and can get out of hand. Review Source VR Verified Reviewer Service Desk Engineer Consumer Goods Used the software for: Less than 6 months ### "Handy tool for varied environments" October 14, 2019 4.0 Still a great solution for dynamic job management Pros This software allows a wide and varied overview of various tasks and makes troubleshooting easy enough to complete Cons Roles and job queries will not always match the admin side of the role or job displays, making some role / job troubleshooting tedious Review Source LH Lacey H. Marketing Communications Specialist Used the software for: 2+ years ### "Clunky navigation! And the email integration is rough. " September 6, 2017 3.0 Pros The dashboards and deal registration for our sales team works well. Advanced finds have been helpful. Cons ClickDimensions as a marketing tool is hard to navigate. And I don't feel like the modules make sense. Review Source PJ Priyank J. Senior Consultant Information Technology and Services Used the software for: 6-12 months ### "Great Functionality for Finance ERP" January 4, 2024 5.0 Pros The functionality offered for the finance module along with ease of configuration and implementation for SME Cons Customization to meet business requirements are difficult to make on the finance side Review Source aT asad T. Data Analyst Chemicals Used the software for: 1-2 years ### "The go to tool for POS integration" January 20, 2024 4.0 Pros Really helpful and easily integrated with POS systems. Cons User interface and the technical details can be tricky. Review Source FJ Fiona J. Accountant Real Estate Used the software for: Less than 6 months ### "Good for property management if you use the add-on" January 26, 2017 5.0 I liked the solution so far, it's easy to learn and use, even if requires some time to understand the logic. Just as any other software I guess. Together, it's a great solution, allows us to manage all aspects from accounting to leasing to reporting. We use it on a subscription base. Pros Flexible can be adjusted to our business. NAV partner Admiral is very supportive. We liked subscription option, did not need to invest upfront. Integrated accounting and lease management allow having all numbers in one place and it gets easy to analyze. Much faster tenant billing process than we had before. Good training material from Soft4RealEstate. Cons Smart NAV partner is needed. Even with a subscription, there is a set-up fee and we had to invest some amounts into development. But now we have what we need. Much of info on NAV in Customersource, but need time to search for it. Review Source GC Gary C. IT Manager Construction Used the software for: 2+ years ### "Good experience as a system admin and end user" July 14, 2016 3.0 Pros 1\. Like the excel function on NAV screen where you can dump out any info onto excel for external reporting. 2. Like the ability to setup permissions on record level. for example, can setup permissions where a user can see Purchase invoices for a particular vendor. 3. Cons 1\. Doesn't have a good approval chain process for purchasing documents. Very linear approach based on amount. 2. Microsoft customer support comes at a price and even with that they dont touch any customized function and ask you to get back to partner for fix Review Source Tugrul U. Online Shop Manager Retail Used the software for: 6-12 months ### "Very easy to learn and use" September 12, 2018 4.0 Pros The program is very easy to learn and use for sales team, customer service team, accountants and warehouse team. An all in one program. Cons The implementations and additional features are most of the times very expensive. Review Source VR Verified Reviewer Finance Internship Computer Software Used the software for: Less than 6 months ### "Accounting software" September 25, 2018 4.0 It is very user friendly and it keeps all the required data and is helpful to generate reports for the organisation. Pros It is a very systematic software which adds to the functionality of accounting. Cons It's outlook and the format can be improvised. Review Source VR Verified Reviewer Freelancer Education Management Used the software for: Less than 6 months ### "Very customisable, but has a few bugs" May 3, 2021 4.0 Pros It's very simple to set up, and I think and it's very intuitive to use. It makes it convenient to search for specific clients and send them documents all in one go. Really does cut down in paper. Cons There are some bugs - particularly when it comes to printing certain things like checks and banking invoices. Some of the features as well are a bit complicated and irritating to use. There are also some times where it lags and is a bit slow which makes it really irritating. Review Source Similar Products Featured