# Page 3 | QuickBooks Solopreneur Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is QuickBooks Solopreneur the right Accounting solution for you? Explore 120 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/212141/QuickBooks-Self-Employed/reviews

---

QuickBooks Solopreneur

4 (120)

[View alternatives](https://www.capterra.com/p/212141/QuickBooks-Self-Employed/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Page 3 - Reviews of QuickBooks Solopreneur

## Showing most helpful reviews

Showing 51-75 of 120 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

PH

Peggy H.  
Owner/Manager  
Apparel & Fashion  
Used the software for: 2+ years

### "Very Useful Software "

December 20, 2022

5.0

Excellent. I love this software! It has really made my job easier!!

Pros

I love the Transaction processing. I can quickly snap a photo of a receipt and then categorize it. It has helped me keep up to date on all my receipts, income, etc.

Cons

I found this software to be very easy to use. I don't have anything to add here that I don't like

Alternatives considered

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

Reason for choosing QuickBooks Solopreneur

Based on a recommendation from a colleague and a short demonstration that he gave me.

Switched from

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

Recommendation from a colleague

Review Source

CM

Clarence M.  
Owner / Broker  
Insurance  
Used the software for: 2+ years

### "What I like about QuickBooks Self Employed"

October 27, 2023

5.0

QuickBooks Self-employed saves a lot of time when I want to check payments and receipts for the agency.

Pros

I can see multiple bank and credit card transaction all in one place

Cons

I do not like how hard it is to download older transactions.

Review Source

AK

Amanda K.  
Owner  
Hospitality  
Used the software for: 6-12 months

### "Has made tax returns so much easier"

April 28, 2023

5.0

Overall I’m pleased with the progress and support received

Pros

After 2 years of last minute panic in January to get all expenses and income pulled together from a million sources, this tool has made things so much easier with everything being tracked real-time from accounts (banks, cards and paypal) and I add receipts as I go along where I can so all I have to do after year end is some categorisation and reconciliation / gap filling work

Cons

I have 2 businesses and am unable to list them separately but within the same account at present. As I use the same bank account and credit cards for both accounts I would like to be able to easily tag expenses to each business as I believe you can do with Xero

Alternatives considered

[Xero](https://www.capterra.com/p/120109/Xero/)

Review Source

SB

Savannah B.  
Small Business Owner  
Consumer Services  
Used the software for: I used a free trial

### "Misleading UX Ease of Access Claim & Terrible Customer Service"

February 6, 2022

2.0

My overall experience from sign-up, account setup, attempted input of expenses, and the whole cancellation proces was a 0-star rated experience. I was beyond floored, having only had it for 2 weeks, that canceling all of these things and getting a refund has proved impossible for a company so highly rated.

Pros

I thought the user interface looked great and seemed easy enough, it claimed to have all of the add-ons/plug-ins and apps I could need for my small business. It was highly rated on most SaaS review sites so I trusted it.

Cons

First, the customer service for a company of this size with so much critical acclaim for its software is below subpar. The customer service phone line rarely works or understands what you're saying/asking for; the chat option simply leads to the service representative telling you they aren't able to help with that then sending a link to the right team followed by a disclaimer that the links are usually down or not currently working so you should save the link and continue retrying. The actual QB Self-Employed is not easy to use and not straightforward at all. Downloading a complicated spreadsheet has proved easier than navigating this. The final nail in the coffin is that in order to use QuickBooks Payments, you are required to open a QuickBooks Checking account with a debit card, whether you like it, use it or not.

Alternatives considered

[Zoho Books](https://www.capterra.com/p/163115/Zoho-Books/)[FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[Xero](https://www.capterra.com/p/120109/Xero/)

Reason for choosing QuickBooks Solopreneur

It was a consistently high-rated and cost-effective option for a single-person small business.

Review Source

IR

Ishtiaq R.  
Owner  
Design  
Used the software for: 2+ years

### "Needs a lot of improvement and better customer service"

December 12, 2021

1.0

Pros

It helps me do billing, accounting, and sending invoices to clients.

Cons

The website times out before you can save an invoice. This happened many times and I lost hours of work. There is no way to change it! My invoices have many items and it takes me time to go through my notes and my calendar to compile it. If the designers of the software did billing, they would actually know that. Please add a feature to not get timed out. Also their customer service is not available on weekends. Like many self employed I do my billing on weekends and I cannot get any help. However their homepage has customer service available for new customers 24/7. It seems new business is more important that paying customers.

Reason for choosing QuickBooks Solopreneur

I chose it to help with billing but frankly I have lost a lot of time being timed out of work. I am very disappointed.

Review Source

Response from Intuit

December 15, 2021

Hi there, Ishtiaq. Thank you for leaving us a review. We'd love to lend a hand to help the time out issues you're experiencing. If you haven't already try signing into your Self Employed app. Then, tap the top-left corner and swipe down. Tap "Touch ID and Passcode". Assuming the TouchID is toggled on, there'll be a "Require" setting. Tap on it to adjust this to a longer timeframe to cut down on sign-outs. Hope this helps! -Kristina, The QuickBooks Team

AM

Alexander M.  
Owner  
Entertainment  
Used the software for: 2+ years

### "Crippled Software"

June 17, 2022

1.0

See above. It’s designed only to frustrate you into upgrading. But I’m going to a spreadsheet rather than pay them anymore. The Quickbooks I used 25 years ago was excellent.

Pros

Terrible software. Nothing good to say.

Cons

1\. Once you have entered a billing item you can’t change the price or remove an item from your catalog. 2. You can not reorder the rows in your invoice. 3. You can not insert a new item in the middle of your invoice. 4. You can not include images of receipts for reimbursement. 5. You can not give your invoice a job title. I enter a title as the first billing item so my client has some way of knowing what job but that appears nowhere in my invoice list so I can see which job is which. 6. There’s more but to think any self employed professional could use this is absurd. 7. Customer support doesn’t welcome feedback, they just say you’ll have to pay more money than what I pay now. I am not on a free plan, this costs real money.

Review Source

Response from Intuit

June 22, 2022

We want to thank you for trying QuickBooks Self-Employed, Alexander. We'd be happy to pass this feedback on to the Engineers. They do look at this to add or update existing features. Keep an eye out for anything new on the QuickBooks Blog (https://quickbooks.intuit.com/blog/whats-new/). Wishing you all the best! -Kristina, The QuickBooks Team

Amy H.  
Owner  
Management Consulting  
Used the software for: 6-12 months

### "Sticken with Quicken"

August 10, 2021

5.0

My overall experience with QuickBooks self employed is I am completely satisfied and enjoy the use of the software currently as my bookkeeper. It has been an asset to my small business

Pros

The thing I am most fond of with QuickBooks Self-Employed version is the ease of use. The software offers a user the functions that cover all necessary withholding categories that are required on a state and federal level. It inputs the correct taxes, insurance, fees etc. required by law within your area. And if you are not within regulation it notifies you and offers the user direction into making sure you are financially in accord to the law.

Cons

What I like least about the software is the exporting IOC information can get tricky sometimes depending on how it will be opened by the receiving device.

Reason for choosing QuickBooks Solopreneur

It has the most functions in it that completely cover my needs

Switched from

[Zoho Expense](https://www.capterra.com/p/142384/Zoho-Expense/)

Zoho just was not working for me. It is a little less detailed in expense reports and categories to expense, just not as many features as this

Review Source

Rebecca P.  
Consultant  
Cosmetics  
Used the software for: 1-2 years

### "Not as Effective as Desktop"

November 18, 2023

3.0

While I love the mileage tracking and the lonks to banks, it is really frustrating when i spend 20 minutes categorizing mileage as personal or business, only to discover that thw changes have not been saved

Pros

Love the mileage tracking and that it links to my bank and credit card accounts

Cons

Difficult to categorize entries and correct reports. Categories are not customizable. If the app does not connect to the internet, changes made do not save.

Review Source

MW

Matthew W.  
Owner, Operator  
Veterinary  
Used the software for: 2+ years

### "It was great, and then they made it terrible"

June 22, 2022

2.0

I used to tell everyone how great it was and then they made the self employed app no longer functional. Invoices can't be organized by date, it is riddled with errors that have prevented me from being able to update my business address for over 8 months now (in spite of them promising a fix every time) and to top it off discounts can no longer be added to an invoice. It is really remarkable how they took something so great and have managed to make is so dysfunctional .

Pros

One of the best things about QB self employed was that I had everything organized at my fingertips all the time.

Cons

Unfortunately, the customer service on the product is abysmal. Everything has to be "escalated" to engineering and then they somehow not only fail to fix the problem but actually oftentimes manage to make it worse.

Reason for choosing QuickBooks Solopreneur

Because I was an idiot apparently.

Review Source

SB

Steph B.  
Sole trader  
Sports  
Used the software for: 2+ years

### "Continual issues"

February 15, 2021

2.0

Terrible.

Pros

Ease of setting up, including adding new customers, searchability (reasonably CRM-like)

Cons

Everything else. Only 50% of customers could see how to open invoices easily, maybe 20% of those didn't get an openable version at all and I had to give them my bank details. Appalling error rate with importing bank transactions - missing transactions, some duplicated. Many were given a ridiculous categorisation such as an incoming payment from an existing client categorised as a business expense with a negative value. Usually failed to tie up scanned receipts/invoices with the bank feed meaning huge numbers of transactions had to be edited. Customer service is unwieldy, hard to get to from within the online or app software, community based, and usually told "we'll suggest it to our team" and you see that over the years loads of people have made the same suggestion to no avail. Or you get "that would be a really bad idea" despite the fact their competitors do it. Mileage tracker is terrible - sometimes it turns itself off completely, other days it records some parts of journeys, sometimes clocking off when you're driving, other times clocking off while you're on an appointment. P&L and tax reports categorise quite a few categories as non-deductible so you have to recalculate. I'm sure there's more but it's too painful to recall.

Reason for choosing QuickBooks Solopreneur

Cost, ease of use for sole traders

Review Source

CR

Ciara R.  
Musician  
Entertainment  
Used the software for: 1-2 years

### "Perfect accounting software for the self-employed "

February 8, 2023

5.0

Love it. Super easy to use and has been a huge help to managing my business.

Pros

Easy to use. Budget-friendly. I can track my mileage and transactions with ease. Invoicing is convenient and looks great.

Cons

I wish it could integrate with the quickbooks for small businesses.

Review Source

CR

Carly R.  
Owner  
Music  
Used the software for: 6-12 months

### "Perfect For Self Employed Accounting!"

November 5, 2022

5.0

Overall I definitely would recommend this to anyone who is self employed or has a simple one person business. It's definitely geared toward beginners so don't expect all the bells and whistles that you'd get with the more advanced versions of Quickbooks, but it's perfect to track your finances as a self employed person. There's a good reason Intuit is the leader in this space!

Pros

I love the interface, design and layout of QuickBooks Self-Employed! I use the online version and they've really designed it exactly for people who are self employed like myself. It makes tax time super easy and makes it easy to budget and keep track of expenses. You can also make invoices cleanly and quickly. Overall I love that it's geared for self employed individuals, as the name suggests!

Cons

While I do love how simple it is, it's sometimes even a little too basic or user friendly. I can't fault it too much for this since that's also what make it so great, but don't expect this to be as in depth as regular Qiuckbooks as it really is just geared for self employed folks, and I would even as it's for beginners.

Switched from

[Quicken](https://www.capterra.com/p/151854/Quicken/)

I made the switch because I was looking for something simpler, and this is it! They also had a 50% off the first 3 months, which I have to say enticed me to try it!

Review Source

RI

Ruben I.  
Broker  
Real Estate  
Used the software for: 2+ years

### "It Keeps Everything Organized!"

April 3, 2023

5.0

Pros

It has all my income, expenses and mileage in one place. Looks nice, feels nice, smooth for the most part. Hard part is being consistent with updating it with your information/miles/marking transactions as personal or business related.

Cons

The mileage tracker is a bit annoying sometimes, it is always there if it is turned on and, it's probably just mem but I end up turning it off to get rid of the pop-up on my phone.

Review Source

MB

Mauricio B.  
owner  
Media Production  
Used the software for: 2+ years

### "Works good for accounting"

February 23, 2023

5.0

Pros

I have used QuickBooks Self-Employed for a while now and it is easy to use for accounting. I like that you can connect it to your bank account and update your books automatically and check off in the register like a checkbook.

Cons

The thing I dislike about QuickBooks Self-Employed is you have to pay for a higher plan in order to utilize all the functions need to run your business accounting successfully.

Review Source

JP

Jane P.  
Owner  
Accounting  
Used the software for: 6-12 months

### "Quickbooks Self Employed Is The Single Worst User Experience Of My Career"

March 22, 2022

1.0

I continue to receive an error message that my free trial has expired despite my purchase of an annual subscription in August. I have an email receipt, but Intuit appears uninterested in fixing my problem. I have been passed from one inept rep to the next and asked the same questions without resolution. I would LOVE a refund at this point, but Intuit points me to Apple since I purchased the product with Apple Pay.

Pros

I initially thought the functionality would be handy, however, I have changed my mind. I am unable to create an invoice due to a glitch in Intuit’s billing.

Cons

I have spent over 20 hours in the last two weeks trying to access the product I paid for 6 months ago. Customer Service is inept at best and I have yet to receive the promised callback from anyone I have spoken with.

Reason for choosing QuickBooks Solopreneur

I believed the ease of use would be helpful.

Review Source

Response from Intuit

March 23, 2022

We'd like to ensure that you get the support you need to get your billing issue resolved! You can reach our support team via phone or chatting with them directly by following the steps listed here (https://quickbooks.intuit.com/learn-support/en-us/manage-intuit-subscriptions/contact-quickbooks-self-employed-support/00/185820). Wishing you the best. -Kristina, The QuickBooks Team

RT

Rebecca T.  
Owner  
  
Used the software for: 2+ years

### "Great product for those who know what they are doing."

February 21, 2019

5.0

It took me time, but I was able to use the program. I had to start over fresh 2 times before I could get my info in correctly to start working

Pros

The product allows you to be completely self sufficient, cut down costs and customize based upon your business. You can use preloaded categories or create your own.

Cons

If you are not familiar with using this type of software you may run into issues. There is help, but you can get very confused. Research is best before using the program for actually use.

Review Source

cB

chris B.  
Outdoor pursuits instructor  
Leisure, Travel & Tourism  
Used the software for: 1-2 years

### "Inuit Quickbooks Self employed app"

December 6, 2022

3.0

I had this app for a year and a half and still returned to doing my own taxes as I found it to be inaccurate and very hard to edit.

Pros

That it tracked your traveling and helped you gain a goo idea of how much you may have spent on vehicle outgoings.

Cons

Submitting tax returns was incredibly hard and I feel the calculations were incorrect.

Review Source

KS

Kevin S.  
Manager  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Intuitive User Interface"

September 16, 2020

4.0

Overall, definitely worth using when it comes free with TurboTax.

Pros

This comes free when filing with TurboTax Self Employed, so it did not cost anything to set up. It's pretty intuitive and makes it easy to categorize transactions and spending.

Cons

Invoicing is not the greatest. It's difficult to configure it and make any changes. Customizing your invoices can be a real pain.

Review Source

VR

Verified Reviewer  
President  
Construction  
Used the software for: 2+ years

### "Great software for small biz owners"

January 14, 2023

5.0

Pros

Keeping employee records and printing payroll checks.

Cons

Can be difficult to run annual reports at tax time.

Review Source

VR

Verified Reviewer  
PMHNP  
Mental Health Care  
Used the software for: 6-12 months

### "Works Well"

December 6, 2022

5.0

I wouldn't want to have any other company.

Pros

I can use it for just my business without having to integrate personal accounts. Easy to work with my accountant too.

Cons

Could be a little cheaper. Overall though it is worth it.

Review Source

JS

Jeffery S.  
Owner  
  
Used the software for: 1-2 years

### "Okay Basic Software For Small Businesses or Self-Employed However, There Are Better and Free Alternatives"

May 10, 2018

3.0

Overall, not worth the cost to me. Especially with those who are self-employed or have small businesses.

Pros

This does what it is supposed to do and only that which is track money. It also can track mileage automatically and gives you an overview of the distance you have traveled each day.

Cons

It is basic, it lacks functionality that should be considered 'basic' such as being able to categorize expenses and income. You can also not utilize many needed integrations for other software which basically forces double entry. It is expensive considering there are other free alternatives that have way more features and integrations

Review Source

VR

Verified Reviewer  
Content Creator  
Marketing and Advertising  
Used the software for: 6-12 months

### "QuickBooks is pretty much everything I need!"

October 6, 2022

5.0

Such a great software for my freelance needs, would love more features or mobile optimization but it works perfectly!

Pros

I love the ability to track miles automatically, and labeling purchases as business or personal makes keeping track of my cash flow a breeze.

Cons

I wish the mobile capabilities were a bit easier to use (tagging features, etc)

Review Source

MA

Maysa A.  
MD  
Medical Practice  
Used the software for: 2+ years

### "User Beware"

November 3, 2022

3.0

terrible. the website advised me to get this software years ago because I'm self employed. It's not for all self employed people just traveling contractors. that could have been made clear. QB was not interested in any refund for the error.

Pros

app based, will track milage on it's own IF YOU TURN IT ON to do that

Cons

Did not integrate to QB online AT ALL. In otherwords that data is gone unless I keep paying for QB self employed for life.

Review Source

KA

Karim A.  
Freelance  
Computer Software  
Used the software for: 6-12 months

### "Nice accounting software "

January 30, 2021

4.0

Quickbooks is very good accounting software with all accounting solutions and also cost effective.

Pros

Quickbooks is a very good accounting software for SMES sectors business industry for their daily use of keeping financial records and reporting purpose. The best thing is to keep record of sales, inventory, baking and daitors creditors also reporting option is good and cucustomized

Cons

As for as I concern there is issues in this software

Review Source

AK

Andrew K.  
Founder  
Marketing and Advertising  
Used the software for: 1-2 years

### "QuickBooks for the Win!"

May 10, 2018

5.0

I highly recommend QuickBooks Self-Employed!

Pros

I absolutely LOVE QuickBooks self-employed. It is convenient, easy to use and even tracks mileage! That’s huge as most of my business is conducted on the road. I also love how I can invoice and accept payment right from the mobile app.

Cons

One of the reasons I selected QuickBooks was its integration with TurboTax. However, I was disappointed to realize that it only adjusted for Federal Taxes, not State. I would love to see State taxes added in future versions.

Review Source

Similar Products

Featured