# Repsly Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Repsly the right Field Service Management solution for you? Explore 134 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/212159/Repsly/reviews --- Repsly 4.4 (134) [View alternatives](https://www.capterra.com/p/212159/Repsly/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Repsly Ease of use 4.5 Customer Service 4.5 ## Pros and Cons in Reviews RJ Rachelle J National Field Sales ManagerConsumer Goods, 201 - 500 employeesUsed the software for: 1-2 years. “It provides strong visibility into store visits, makes tracking performance and compliance easy, and streamlines photo and data collection.“ July 21, 2025 RJ Rachelle J National Field Sales ManagerConsumer Goods, 201 - 500 employeesUsed the software for: 1-2 years. “I also don’t like that we can’t sync third-party reporting into the platform—this makes it harder to get a full view of field activity across internal and contracted reps.“ July 21, 2025 NC Nathan C Brand AmbassadorConsumer Goods, 51 - 200 employeesUsed the software for: Less than 6 months. “Easy to use and easy to customize tools for advanced view of field and nuanced glimpses of what agents in the field witness and experience daily.“ July 31, 2025 Kevin P LG Brand PromoterRetail, 11 - 50 employeesUsed the software for: 6-12 months. “Slow, geo tracking is extremely constant which drains phone battery very quickly.“ July 31, 2025 RJ Rachelle J National Field Sales ManagerConsumer Goods, 201 - 500 employeesUsed the software for: 1-2 years. “The platform made managing a large, distributed team feel much more connected and data-driven.“ July 21, 2025 RJ Rachelle J National Field Sales ManagerConsumer Goods, 201 - 500 employeesUsed the software for: 1-2 years. “What I liked least about Repsly was the lack of flexibility in form building and visit management.“ July 21, 2025 GK George K LG PromoterConsumer Electronics, 10,001+ employeesUsed the software for: 6-12 months. “Easy to use, simple layout, constantly being updated for the better, and as mentioned in my original survey, it is an improvement from the prior app we were using.“ July 23, 2025 GK George K LG PromoterConsumer Electronics, 10,001+ employeesUsed the software for: 6-12 months. “There’s nothing I don’t like about the app in all honesty.“ July 23, 2025 ## Showing most helpful reviews Showing 1-25 of 134 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jackie G. Telecommunications Used the software for: 2+ years ### "Excellent mobility tool" August 24, 2016 5.0 I have recommended Repsly to all of my clients who have a mobile workforce. It is incredibly user friendly and customisable. It has changed the way organisations gather information in the field and react to changes in the marketplace that are made visible by Repsly. Pros Easy implementation with no system integration requirements. App is user friendly and constantly updated. Cons The biggest con for South Africa is the exchange rate, which is unfortunately out of our hands. Review Source NC Nathan C. Brand Ambassador Consumer Goods Used the software for: Less than 6 months ### "Repsly Tool" July 31, 2025 5.0 Great upgrade from past similar tools. Allows for a much better, more comprehensive glimpse of field agents’ daily work and accomplishments. Pros Easy to use and easy to customize tools for advanced view of field and nuanced glimpses of what agents in the field witness and experience daily. Cons Limitations on photo capturing. Lack of space for greater verbal feedback and presentation of data. Location capture sometimes dicey. Review Source Response from Repsly August 4, 2025 Thanks so much for your thoughtful review! We're glad to hear Repsly is giving you a clearer, more customized view into your team's daily work-that's exactly what we’re here for. We hear your feedback on photo capture and location accuracy. These are areas we're actively working to improve, and insights like yours help guide that progress. Thanks for trusting us! - The Repsly Team VR Verified Reviewer Food & Beverages Used the software for: Less than 6 months ### "It Works" June 18, 2015 3.0 We use Repsly for field marketing activities for our food brand in grocery stores. I am testing it with 4-5 reps but have not extended it to my entire field team of 50+ reps. Repsly works for what it is, but has limited reporting features. The backend is not intuitive and viewing the data it shows on the rep reports page isn't very helpful because you can't dig into the stats and individual reports contributing to the stats. Uploading information is hit or miss, and once something is submitted, you don't have individual control of certain parts of the data to change or delete. You have to email their tech support to make adjustments or delete data you no longer want to use or mislabeled. You can't view a master calendar to see all activities past, present and future- only individual rep calendars or individual client calendars. This is not a big picture kind of tool, it is much more to see the general surface and acute status of your field activities. My reps also have difficulties using it in the field, we have had to several training sessions for it to make sense and to work for what they are doing in the stores. Overall, depending on the size of your team and what you use the app for, it does add some value, but I don't think it is designed for large teams or data rich analysis. It's also priced per rep, so unless your reps are working full time, in the field every day, this is an expensive tool for weekly check ins. Pros Reports can include pictures Geotagging with time stamp Can create custom reports Unlimited number of Clients (we use each individual store as a client) Cons Not that user friendly- team must be trained and followed up with Backend limited Reporting limited No master calendar Review Source Abbey K. Regional Merchandising Manager Food & Beverages Used the software for: 2+ years ### "Good for small business tracking" August 20, 2018 4.0 Positive experience overall. Synchronizing error can be frustrating but data usually comes through. Pros I like being able to check in on my workers and be able to go abck and compare dates and store visits Cons I would like to be able to manage from the app and not just the website Review Source Response from Repsly August 22, 2018 Hi Abbey, thanks for the great feedback! We've informed our support team of your requests. Don't hesitate to contact support@repsly.com if you need immediate assistance with an issue. Rodolfo L. Founder CTO Computer Software Used the software for: 1-2 years ### "my review" August 14, 2018 5.0 It solved our sales communication with central offices Pros Easy to use, easyto install. It gives a full view of the sales cycle Cons It is not fully adapted to customers outside USA. VAT number is not existent in the software and in Europe is the only way to identify companies. You did not think about it and this generates many problems to european companies. Review Source Response from Repsly August 22, 2018 Hi Rodolfo, thanks for the kind words about Repsly! Happy to hear that you see the value of the tool. We have dozens of clients across Europe; please contact support@repsly.com if you need assistance. Adam B. Director of National Accounts Food & Beverages Used the software for: 6-12 months ### "Repsly Review" August 14, 2018 5.0 Very good Pros Very good value for money. Very technology focused, and captures all the needs I have in tracking a rep. Cons Honestly I can't think of much. Putting pictures into the regular/automated reporting options would be huge. Also, working with retailers to constantly have the current stores in the system rather than brands having to curate it themselves. Review Source Response from Repsly August 22, 2018 Hey Adam, happy to hear that you're getting so much value from Repsly. We've informed our product team about your suggestions. In the mean time don't hesitate to contact support@repsly.com if you need assistance. Josef N. Used the software for: 2+ years ### "Best by Test!" September 4, 2016 5.0 You get reports for activities, visits, Can schedule appointments, indicates missed appointments! Just too good to be true! Its no bluff I'm using it! Review Source Coraline V. Product Manager - MiniDrones & Hands-free car kits Consumer Electronics Used the software for: Less than 6 months ### "Great app to manage your field team & save time" June 18, 2015 5.0 While I was looking for a solution to better manage my field team work, I got a chance to test Repsly for free. The setup was super easy, I uploaded my database of stores within 10 minutes and everything was instantly operational. My reps too were able to begin with Repsly in seconds. Pros \- Extremely easy to use for both reps and back-office users - Ability to take pics and tag them for easy browsing - You can customize reports & audits - User-friendly UI - Excellent customer service and high quality support - Great value for money (of you do not have to many reps!) Cons \- I would like to be able to customize the dashboards to the specific needs of my company - When you export data to Excel (i.e. results of audits) you cannot choose to export only a part of the information (= selecting columns you really need to export) - There was no 'intuitive' option to classify your POS into channel types (electronic stores, Telco, etc) but with a little help from the customer service the problem was solved quickly Review Source Katie M. Brand Sales Representative Food & Beverages Used the software for: Less than 6 months ### "Concise, efficient routing and info logging tool" August 22, 2016 5.0 I use Repsly daily in my field sales work for a beverage brand. I absolutely love the tool and can attest to the 4-fold increase in efficiency it allows when workin in the field and logging interactions and leads. No more wasted time sitting in the car wondering where to go next, Repsly lets you view your nearby accounts on a map or list, or by searching. Customer support is readily available and helpful. I cannot imagine doing my job without this handy mobile tool! Pros Quick, easy to use, no bells and whistles. Make your own forms, access data quickly from past visits Review Source Paul M. Marketing and Advertising Used the software for: 1-2 years ### "Repsly Field Management" July 13, 2015 5.0 I have been using Repsly for approx 3 years and have found it the most adaptable and cost effective compared to the numerous other field management software I have tried. I spent 6 months researching field management software and found Repsly the most affordable, customisable software available. Pros Cost effective, customisable, easy to use Cons can't include photos in Retail Audit. Review Source FD Felipe D. Partner Food & Beverages Used the software for: 2+ years ### "Felipe DeMarco" January 14, 2021 4.0 When we do have issues or when Repsly has any updates alerts, they are very prompt with assisting us with any issues. Pros We love the fact that the pictures are stored in every retailer visited and we can reference at any time. Also, great feature to edit retailer information to where we can add buyer's, owner's and other store personnel. Very great tool to also add any new locations. Cons It would be great to somehow add a picture ( schematics ) to our customized forms that we create for each of our brands. This way our team can easily see the proper schematic when they upload a desired form. Sometimes WIFI is very poor in these retailers that it takes them a while to upload these images from our Google Drive or Dropbox accounts. We do encourage them to save them in their pics folders but that's not very efficient. Reason for choosing Repsly Customer service ! Review Source VR Verified Reviewer Territory Sales Representative - Retail Food Production Used the software for: 1-2 years ### "Can’t work without Repsly anymore!" August 14, 2018 5.0 Pros Repsly is very user friendly. Even if you aren’t a tech savvy person, you should be able to get the hang of Repsly after a short demonstration. Cons On very rare occasions, the software will get stuck loading on the screen when you first open the app. After restarting my phone or contacting the fantastic customer support team, the problem always gets resolved. Review Source Response from Repsly August 22, 2018 Hi there! Thanks for the kind words and positive feedback. We have flagged your issue of load speed to our product team. Glad to hear you've been able to get help from our support team. VR Verified Reviewer Sales Representative Food & Beverages Used the software for: 2+ years ### "Repsly conveniency" August 21, 2018 4.0 Convenience and easy to always go back and see where you excel on your job Pros It is easy keep track and record of your work at all time Cons Your employer can actually see your work Review Source Response from Repsly August 22, 2018 Hey there, thanks for your positive feedback! VR Verified Reviewer Activation Manager Consumer Goods Used the software for: 6-12 months ### "Good if used correctly" August 14, 2018 4.0 Pros Great way to find places that you know are on your customer list. Good for when you're traveling and working. Cons A lot of times it doesn't seem like the gps is correct. Have to physically search for some places. Review Source Response from Repsly August 22, 2018 Hey there! Thanks for the feedback. We're happy to hear Repsly makes working while traveling easier. We've informed our product team about your issue with GPS. Feel free to contact support@repsly.com if this is a recurring issue. LA Leonardo A. Finance Supervisor Food & Beverages Used the software for: 2+ years ### "Good investment" August 14, 2018 5.0 Great its a great investment for all the good things you can get out of it. Pros the easy that is to install on the cell phones of my employees an the accuracy to find out where and what they did. Cons Sometimes the pictures takes long to be updated Review Source Response from Repsly August 22, 2018 Hi Leonardo, thanks for the great review! If you continue to experience trouble with photos loading feel free to contact support@repsly.com We're happy to hear that you're seeing return on your investment in the tool. JB Josh B. Sales Consumer Goods Used the software for: 1-2 years ### "Repsly a must for any field sales rep" August 15, 2018 4.0 Pros Takes the admin work out of sales. Ever spend all day in the field only to come home to hours of admin input? This app all but eliminates that as you are inputting data in real time at each stop. It saves that information and makes it readily available for the next visit. A must have for any field sales rep. All your info for each account it easily on hand. Cons The software for the most part works great. It has certain bugs at time that are to be expected with any app. The company is quick to fix any issues tho. Review Source Response from Repsly August 22, 2018 Hey Josh, thanks for the extremely positive feedback! We're happy to hear that Repsly is helping shave hours off your admin time. As always, please contact support@repsly.com if you're experiencing bugs within the app. TF Tim F. Lead Quality Assurance Manager Supermarkets Used the software for: 1-2 years ### "Repsly" August 20, 2018 4.0 Pros It is very user friendly. I can easily teach myself on how to navigate the platform, how to train my team on it and also find new things to explore and report. Cons I wish there were some features available that currently aren't. I really want to have the ability to auto-fill specific questions on forms, not just the entire form or not. We have brought this up on a customer service call months ago and were told it was going to be explored but never got any follow up. Review Source Response from Repsly August 22, 2018 Hi Tim, thanks for the great review! Our product team is aware of your request. Please contact support@repsly.com if you need additional assistance. NI Nik I. Co-Founder & CMO Food & Beverages Used the software for: 1-2 years ### "Great CRM For Food Brands" July 20, 2016 5.0 This really did transform our field marketing efforts and now allows us to track all of the efforts of our field team for marketing, sales and merchandising. We can also run reports and keep people tracked and informed. Pros \- Tracks everything - Allows you to see historical events - Surveys are easily customizable - Amazing feed and general cross user UI/UX Cons \- Reporting on the back end could be more robust - Photo taking could be simpler Review Source Response from Repsly July 20, 2016 Thanks for the feedback Nik. Also, thanks for the apple-cinnamon Barnana snacks! Our office has been snacking all day! Please reach out to Matt and he'll show you all the functionality of the new reporting. CH Charlette H. Director of Brand Development Marketing and Advertising Used the software for: 2+ years ### "Great application for our market service team!" July 20, 2016 5.0 The support team is very responsive whenever we have issues, which is rare. The software is very easy to use and understand for a team with varying degrees of understanding of applications. Pros easy to use Cons app crashed on andriod pretty frequently Review Source Response from Repsly July 20, 2016 Thank you so much for the kind words Charlette! If a bug does happen to slip through our rigorous QA process, please reach out to Matt. We usually get things resolved extremely quickly! MB Michael B. Import and Export Used the software for: 1-2 years ### "Repsly Review " July 20, 2016 5.0 We starting using Repsly to track vendor backend programs. We have since starting using it to track sales calls. Pros The ability to know where our sales reps are going each day. The in store pictures from our merchandising department have been a huge help. Cons We don't have any issues. Review Source Response from Repsly July 20, 2016 We're glad you love Repsly Michael! CG Christie G. Key Account Manager Retail Used the software for: 6-12 months ### "Great Tool for Field Merchandisers" July 20, 2016 4.0 Our company uses this product for field merchandisers. It has thus far been a great tool to track activity in our department stores. Pros Ease of use, manager dashboard, flexibility to change form fields, ect. Cons Some bug issues but our rep has been great about guiding us how to resolve. Review Source Response from Repsly July 21, 2016 Thanks so much for the nice words Christie! You can export data for specific clients with Repsly, and should be able to see all the photos ever taken for a specific customer, so we'll have Matt get in touch. Thanks again! IO Ivan O. Assistant Import and Export Used the software for: 2+ years ### "Excellent " July 20, 2016 5.0 Great experience with Repsly, pictures are awesome. Customer service are very helpful solving any issue that may have Pros GPS gets the location, posting pictures Cons Reports about efficiency of timing use by each representative Review Source Response from Repsly July 20, 2016 Thanks Ivan, we truly appreciate the feedback and kind words. MF Mike F. VP of Marketing Food & Beverages Used the software for: Less than 6 months ### "Repsly Works and is giving us an edge. " July 20, 2016 4.0 Overall I really like the Repsly system for its field monitoring and tracking. Getting information set up so that it reports correctly is the most challenging part of it. Matt and the customer service team have been great in helping out and their follow up is strong, so that has made it much easier. Pros Its very intuitive and easy for field reps to use with little explaining. Cons The exporing of data is a little clunky and getting all of the tags and forms in place properly has been the biggest challenge. I also don't like how the billin works. I originally selected 3 licenses for my full time team and bought them for the entire year. I have since added some part-timers and was forced to purchase annually even when they only needed it for a few months. You need more flexiblity in your billing. Review Source Response from Repsly July 20, 2016 We're really glad you're finding Repsly helpful for ProYo Mike! We're currently working on providing more billing options for our customers, and we'll be sure to keep you posted as things go live. TT Tabatha T. Program Manager Retail Used the software for: 1-2 years ### "Great app and excellent field tool" July 20, 2016 4.0 Very helpful and friendly staff to help with questions, always willing to hear feedback on opportunities to enhance the program, and very user friendly. Pros Ease of use and the fact that the information is easily exported and compiled. Cons Some features- like the inability to upload multiple photos at a time- can make the app a little tedious at times. Review Source Response from Repsly July 20, 2016 Thanks so much for your feedback Tabatha, we'll keep you updated on new features! TR Teo R. BI asistent Food & Beverages Used the software for: 2+ years ### "Repsly review from every day user" July 22, 2016 5.0 Very easy to use, provides all business information about our field representatives and their job. AAAA+ Pros That you can get every single information you want in just couple kliks with your mouse. Cons There is not such a thing. Review Source Response from Repsly July 25, 2016 Thanks Teo! Similar Products Featured ## Related categories [Retail Execution](https://www.capterra.com/retail-execution-software/)[Image Recognition](https://www.capterra.com/image-recognition-software/)[Field Sales](https://www.capterra.com/field-sales-software/)