# Page 4 | Repsly Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is Repsly the right Field Service Management solution for you? Explore 134 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/212159/Repsly/reviews --- Repsly 4.4 (134) [View alternatives](https://www.capterra.com/p/212159/Repsly/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 4 - Reviews of Repsly ## Showing most helpful reviews Showing 76-100 of 134 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JS Jeff S. Food & Beverages Used the software for: 1-2 years ### "Mobile CRM for a Good Price" July 30, 2016 3.0 The sales team uses Repsly to stay organized and keep track of contacts and where they are in the sales cycle. Pros Easy to use in the field Cons The reporting is hard to use. They just upgraded it and I haven't tried the new version. Review Source Response from Repsly August 1, 2016 Thanks Jeff! If you'd like a personal walkthrough of the new reporting, we're more than happy to give one, we're pretty proud of the new interface and features. JR James R. Insurance Used the software for: 6-12 months ### "Review of Service" July 20, 2016 3.0 Used is an outside field role. When operating correctly the app was useful but it routinely did not work correctly or was inconsistent with the businesses it brought up using the GPS feature looking at businesses in the area the sales person is in. Review Source Response from Repsly July 20, 2016 Thanks for the nice things you said about Repsly James. From your comments, it sounds like you may be using the older version of the app. The new app, which you can find by searching for 'Repsly Mobile CRM' in the app store, has significantly enhanced the GPS feature, and it has only gotten better over the last few months. Let us know what you think! DG David G. Merchandising Food & Beverages Used the software for: 2+ years ### "Manage people without being with them" July 26, 2016 3.0 It helps us show are managers that we are doing are. Jobs and cover. Are selves also and it's a good way to communicate Pros Easy to use Cons You can't add new products in to screen Review Source MM Mario M. Used the software for: 6-12 months ### "Repsly is Excelent service and it is helping my Sales team Organize their work much better" July 20, 2016 4.0 The interface is very straight-forward and easy to use and efficiently quick, which is a huge plus - reps cannot complain that it takes too long to submit forms or check in, or that they do not understand how to use it. It would be useful (at least for those I am overseeing) to have location tracking be mandatory in order for the app to work. We have some reps who like to pretend that the tracking magically turned off. If they can't use the app without tracking being on (and using the app is required), then this would eliminate that problem. Review Source Response from Repsly July 21, 2016 Thanks for the feedback Mario! DC Daniel C. RETAIL SUPERVISOR Food & Beverages Used the software for: 6-12 months ### "cline review" July 20, 2016 5.0 easy to use, update , make changes and overall use. As I train my other counterparts it takes them very little time to maneuver through the site and how much faster it is in our daily usage, plus the time it save every nite by not having to hand write our previous spead sheets. Pros the ease of use and the time it saves us Cons this not a con but we are looking into data plans for our I Pads which will allow us to send data on site. Review Source Response from Repsly July 21, 2016 Thanks so much for the nice review Daniel! Let us know if you need anything and we'll be glad to help. SS Sandra S. Merchandising Manager Marketing and Advertising Used the software for: 1-2 years ### "Repsly Review Sandra Singleton " July 20, 2016 4.0 Repsly is a great product, I just wish the filtering of the data was a little easier and gave a few more reporting options Pros user friendly Cons Filtering capabilities Review Source Response from Repsly July 20, 2016 Great feedback Sandra! Our new reporting is being released in 4 days, so if you'd like to get in touch with Matt, he'd be happy to show you all the new capabilities it offers! SS Suzana S. Marketing Director Food & Beverages Used the software for: 6-12 months ### "Great auditing tool" July 21, 2016 4.0 We use REPSLY to manage 50 brand ambassadors nationwide. They execute our in-store demos & merchandising visits at our 3000 accounts. REPSLY helps gives us visibly in the field & helps audit our team at the same time. It's very user friendly & customizable to our needs. Pros User Friendly All-in-one Cons Wish it had the ability link with quick books Review Source Response from Repsly July 21, 2016 Thanks for the great review Suzana! We added Quickbooks Online full integration not too long ago, if you'd like some help getting it set up please feel free to reach out to us. DC Damita C. National Sales Manager Marketing and Advertising Used the software for: 2+ years ### "Lynn's Review" August 25, 2016 4.0 It is easy to use out in the field, easy to train other members of my team and I love the fact that the information can be downloaded. Pros I like the fact I can take pictures and they are on the App and not using up storage on my phone. Cons I would like to see more of my history from previous use. Review Source Response from Repsly August 25, 2016 Thanks for the kind review Lynn! Repsly stores all your work history indefinitely, so you should be able to see back as far as you'd like. If for some reason there's any difficulty with doing so, please give us a call or shoot us an email! MS Max S. RSM Used the software for: 2+ years ### "Repsly Review" July 20, 2016 4.0 Repsly used to be very slow to load customers but the speed has greatly improved. I like the new function of finding nearby customers automatically, that speeds things up. Also being able to include pictures from my photo album is a nice improvement. Pros Helps me remember names, and product placements. Cons Some managers tend to rely too heavily on Repsly information for overall field rep management. Review Source Response from Repsly July 21, 2016 Thank you for all the positive comments Max, we'll reach out to you to see what we can do to boost your likelihood to recommend us! ET Eugenio T. Marketing and Advertising Used the software for: 1-2 years ### "Store Check Sales" July 20, 2016 4.0 It's been very helpful for our merchandising business. We can download the reports in a very quick timely manner. Pros The GPS and the reports Cons The download of the reports can very few filters Review Source Response from Repsly July 21, 2016 Thanks for the feedback Eugenio! DG David G. Retail Director Retail Used the software for: 6-12 months ### "Excellent Workforce Software !!" August 1, 2016 4.0 The addition of the Repsly software has enabled us to streamline our focus through our field rep activities and has increased our productivity and results. Pros Value for the money Flexibility to make changes on the fly Our field reps love the easy format Customer support and response from Matthew Creamer has been outstanding. Cons Nothing Review Source Response from Repsly August 1, 2016 Thanks for the kind review David! KF Kevin F. CEO Construction Used the software for: 6-12 months ### "Excellent CRM for a reasonable price.." July 20, 2016 5.0 Great program for a great price. Works cross platform. I wish there were a few other things that we could customize, but they seem to be very responsive to customer needs. Pros Customizable to every industry. Ease of use and ever evolving.. Cons Customer support could be better.. they have switched out our direct contact several times.. Review Source Response from Repsly July 21, 2016 Thanks for the kind words Kevin! DH Donald H. District Manager Consumer Goods Used the software for: 6-12 months ### "Sales Tracking" August 23, 2018 4.0 For the level we are utilizing it is very efficient and easy to use. Pros Ability to track sales staffs activities. Cons Lack of ease of contact information. Would like to see this area expanded. Review Source Response from Repsly April 5, 2019 Hi Donald - thank you for your feedback! Please refer to our Knowledge Base for more information on how to best use the Repsly's features https://knowledge.repsly.com/hc/en-us DC Damita C. National Sales Manager Marketing and Advertising Used the software for: 2+ years ### "Quality service at its best" July 20, 2016 4.0 The App is easy to use. I like that you can use it on your phone or table. I no longer have to do reports on paper. Your work is submitted and that is the end of it: Pros I like the camera function. It doesn't take up space on your phone or tablet. Cons Some Reps gave issues with calls dropping. Review Source Response from Repsly July 21, 2016 Thanks Damita, we'd like to understand what you mean by 'calls dropping', so our support team will be in touch! GM Garrett M. Director of Sales Food & Beverages Used the software for: 1-2 years ### "Repsly Waiakea Review" July 30, 2016 5.0 Great App, my field reps use it each day and I am able to monitor their successes and run reports to give them their bonus each month. Pros Mobile Cons Old reporting was cumbersome Review Source AB Alberto B. Import and Export Used the software for: 6-12 months ### "I Loved this App" July 20, 2016 2.0 had the opportunity to use the application inicianco our company, I found it an excellent support, easy to use and great support for the sales market Pros easy access on mobile Cons language Review Source Response from Repsly July 21, 2016 Thanks for the kind words Alberto! We've added 7 new languages since last year, but if there any additional languages you'd like to see included in Repsly, just let us know. ZD Zoë D. Whole Foods ATL Used the software for: ### "Started using this week on the back-end/admin side - overall very good!" April 15, 2016 5.0 The interface is very straight-forward and easy to use and efficiently quick, which is a huge plus - reps cannot complain that it takes too long to submit forms or check in, or that they do not understand how to use it. It would be useful (at least for those I am overseeing) to have location tracking be mandatory in order for the app to work. We have some reps who like to pretend that the tracking magically turned off. If they can't use the app without tracking being on (and using the app is required), then this would eliminate that problem. As far as I can tell so far, back-end information is only available on the web browser and not the app itself. It would be great if I could pull back-end info while in the field instead of having to wait until I get to a pc. I've had trouble accessing one of our forms on the app itself (no issues see in browser), but haven't had time to reach out to Matthew yet - sure that it is an easy fix. Review Source Response from Repsly April 15, 2016 Thanks for the kind review Zoë! Matt will be in touch to help get your form issue resolved shortly. DC Damita C. National Sales Manager Marketing and Advertising Used the software for: 2+ years ### "Repsly is very easy to use" June 27, 2017 4.0 It makes my job easier Pros I like that you can use it on your phone and tablet. I also like that I can use the backroom. I like that the program is in real time. Cons Sometimes there will be a glitch when using it. This doesn't happen often but when you are working in the field this can be a issue Review Source MH Muris H. GM Import and Export Used the software for: 6-12 months ### "Better flexibility" July 20, 2016 4.0 Little bit overpriced with no posibility for invoicing directly to the company, has to be purchased with the credit card which is a problem for local bookkeeping. Pros Precision Cons Finding specific data Review Source Response from Repsly July 20, 2016 Thanks for the feedback Muris, please feel free to contact us and elaborate on finding specific data! DH David H. Regional Manager Retail Used the software for: 6-12 months ### "Repshuck67" July 21, 2016 5.0 It's a great app . I like the fact that you can store messages and go back later to review what was done on a certain day or what you communicated to a store manager Pros Ease of use Cons Haven't experienced any cons yet Review Source Response from Repsly July 25, 2016 Thanks for the nice review David! We're so glad to hear you're enjoying Repsly. GW Gunnar W. Sr. Director of Retail Food & Beverages Used the software for: 2+ years ### "Sr Director of Retail" July 20, 2016 4.0 We here at illy love the program, works great for our field merchandisers We here at illy love the program, works great for our field merchandisers We here at illy love the program, works great for our field merchandisers We here at illy love the program, works great for our field merchandisers Pros Easy to use and real time Cons none Review Source Response from Repsly July 21, 2016 Thanks Gunnar! IL Isaac L. Sales Consultant Food & Beverages Used the software for: 1-2 years ### "Supermarket review." August 14, 2018 5.0 I make store reviews and at times attach pictures before submitting. Pros The product is easy to use very legible and it has an easy flow to the questions. When taking pictures, it is very easy to attach before sending. Cons It still carries the old review, making the user confused at times. Review Source Response from Repsly August 22, 2018 Hi Isaac, thanks for leaving a positive review! We've passed your suggestion along to our product team. Please reach out to support@repsly.com if you're experiencing usability issues. JG Juan G. Retail representative Marketing and Advertising Used the software for: 6-12 months ### "It’s great " August 14, 2018 5.0 To schedule visits are very easy now repsly takes care of that Pros Easy to use makes your job fast and well done Cons I cant said nothing negative with my experiences Review Source Response from Repsly August 22, 2018 Hey Juan, thanks for the great feedback! Happy to hear you are getting value from the tool. AQ Areane Q. Procurement Engineer Used the software for: 6-12 months ### "Awesome Software!" June 15, 2018 5.0 Pros Easy to use software. It doesn't have to explore it so well to learn how to use it. It is very convenient Cons I haven't experience a problem so far. Review Source IS Israel S. Business Development Officer Used the software for: 6-12 months ### "Good Cloud Software" September 15, 2018 5.0 Pros This is really reliable in terms of tracking and monitoring of several data. And very east to use as well Cons Looking forward for future updates. Review Source Similar Products Featured ## Related categories [Retail Execution](https://www.capterra.com/retail-execution-software/)[Image Recognition](https://www.capterra.com/image-recognition-software/)[Field Sales](https://www.capterra.com/field-sales-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.