# ThreeSixty Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about ThreeSixty Software - reviews, pricing plans, popular comparisons to other Membership Management products and more.

Source: https://www.capterra.com/p/212188/Personify360

---

# 

 ThreeSixty Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

ThreeSixty

## What is ThreeSixty?

The ThreeSixty Association Management System (AMS) is the market’s most robust and flexible solution for enterprise associations and nonprofits looking for a technology infrastructure that supports their unique processes and complex workflows. We help these organizations drive revenue growth and operational precision by delivering a power foundation that can be customized to meet their needs today and in the future with a modern and extendable, browser-based interface.

## What is ThreeSixty used for?

[Nonprofit CRM](https://www.capterra.com/nonprofit-crm-software/)[Club Management](https://www.capterra.com/club-management-software/)[Nonprofit](https://www.capterra.com/nonprofit-software/)

Top alternative

Featured

Overall rating

Based on 29 user reviews

Reviews sentiment

Positive

72%

Neutral

10%

Negative

17%

Starting price

$0.01

Per User, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for ThreeSixty?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.personifycorp.com&name=ThreeSixty)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### ThreeSixty

3.7 (29)

VS.

[4.5 (183)](https://www.capterra.com/p/118759/Aplos-Accounting/reviews/)

Starting Price

$0.01

per user, per month

Starting Price

$79

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.4 (29)

Ease Of Use

4.4 (211)

Value For Money

3.6 (10)

Value For Money

4.4 (197)

Customer Service

3.6 (19)

Customer Service

4.6 (199)

## ThreeSixty alternatives

Highest Rated

[4.9 (151)](https://www.capterra.com/p/140805/ToucanTech/reviews/)

Starting price

$8000.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.4 (132)](https://www.capterra.com/p/144095/Sumac/reviews/)

Starting price

$109.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[4.3 (618)](https://www.capterra.com/p/102088/NeonCRM/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[4.4 (555)](https://www.capterra.com/p/76116/WildApricot/reviews/)

Starting price

$63.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Billing & Invoicing

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

Contact Management

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Manage, organize, and store contact information

Donation Tracking

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Track and view detailed financial donation history made by contacts and members

Donor Management

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach

For Nonprofits

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Software specialized for non-profit organizations

Member Database

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Add, store and access information pertaining to members

ThreeSixty 94 features

Define levels of authorization for access to specific files or systems

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Integrate with a third-party accounting system

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Generate one-off reports that meet information requirements

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Track, manage and store the applications of potential future members, customers or candidates

Manage attendance for classes, shifts, meetings, or events

Track the attendance of specific individuals or groups

Create, manage, and send invoices or bills to customers

Track and manage schedules and meetings via an integrated calendar

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Plan and strategize marketing campaigns

Group campaigns by project, client, or campaign for better management.

Manage contact details and communication with clients

Manage a group of members established for coordinating plans, programs, or other initiatives

Manage and track all internal and external communication conducted via calls, email, text, or chat

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Manage, organize, and store contact information

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Accept and process credit card transactions

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Record customer information, purchase history, and other notes

A collection of customer information such as contact details, demographics, previous interactions, etc.

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Online forums/groups where users can ask questions, share ideas, best practices, etc.

Store and organize documents in a centralized system

Track and view detailed financial donation history made by contacts and members

Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach

Track and collect membership dues

Electronically collect payments for goods or services

Manage, store and organize emails within the system or via third-party apps

Create and send email blasts/campaigns

Reminders sent via email

Pre-made examples and templates for emails

Track employee schedules, availability, and performance across projects and tasks

Tracks metrics that provide insight into how a user interacts with any interface or product

Manage the enrollment and onboarding of all new members and accepted applications

A list of events with their respective dates

Schedule and manage the logistics of activities and other gatherings

Plan an event's time and location

Manage tickets for specific events

Schedule facilities, such as athletic fields, venues, and convention centers based on their availability

Designed for alumni organizations and associations

Software specialized for non-profit organizations

Store, manage and track all forms in a centralized location

Manage revenue acquired through grants, donations, and other sources (accountability vs. profitability)

Activities related to raising money for a specific cause

Monitor application statuses, proposals and award funds

Manage the instructor/teacher's schedule, tasks, responsibilities

Track interaction history by documenting conversations for contacts

Track and manage inventory levels to maintain proper supply

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Manage contacts across multiple mailing lists

Automate workflows and trigger campaigns based on customer actions

Accounts held by members of an organization

Contact members listed in the database through email, SMS, social, phone, etc.

Add, store and access information pertaining to members

Comprehensive list that contains information and details of all the members associated with a particular organization or group

Online gateway through which members can access/update personal information

Handle various types of membership based on groupings

Database of members to track personal information of individuals and families

Conveniently automatically renew memberships at the end of subscriptions

Access software remotely via mobile devices

Book meetings and appointments through a website or digital platform

Accept, record, and reconcile financial transactions

Adjust communications based on previous interactions or personal preferences

Accept and process customer payments for products or services using hardware and software

Analyze and gain insights into data in real-time

Active reporting of data and metrics

Automated process of charging customers at regular intervals for repeated access or use of a product or service

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Search and filter data across systems to locate required information by entering keywords or certain criteria

Online portal through which end users can access the system, manage tasks, or obtain information

Create, manage and track all task activities and progression

Track and manage the scheduling of tasks

Organizing a group of people to accomplish a task

Set up connections to third-party platforms to improve business processes

Allow organizations to streamline the check-in process for visitors.

Manage volunteer information and direct volunteer resources

Record, update and manage waiting lists

Web form that allows users to enter data that is sent and processed for different reasons

Seamlessly integrates with 3rd party websites

Built-in website builder or integration with third-party site

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

3.6 (28)

3.6

Based on 28 reviews

## Pricing

Value for money

3.6 (10)

Basic

$0.01

Value for money

3.6 (10)

3.6

Based on 10 reviews

## Integrations

[

PayPal](https://www.capterra.com/p/207944/PayPal/)[

SAP BusinessObjects Business Intelligence](https://www.capterra.com/p/92075/SAP-BusinessObjects/)[

PayPal Enterprise Payments](https://www.capterra.com/p/213069/Braintree/)[

Worldpay for Enterprise](https://www.capterra.com/p/165694/Virtual-Terminal/)[

NCR-Software](https://www.capterra.com/p/10009086/NCR-Software/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

3.6 (19)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.6 (19)

3.6

Based on 19 reviews

## User reviews

Overall rating

3.7

Based on 29 reviews

Filter by rating

5(6)

4(13)

3(5)

2(4)

1(1)

Mentioned topic

Sorted by most recent

HR

Heather R.

Membership Specialist

Hospitality

### "I loved Personify!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 8, 2021

Pros

Such an easy system to learn and use. I used this platform in a time when I was accessing many various databases for clients and Personify was always my favorite AMS.

Cons

I cant recall anything that I particularly disliked but I understand it can be expensive.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DT

Dave T.

Welcome Desk and Member Enrollment Director

Health, Wellness and Fitness

### "Personify360 Review"

2.0

Overall Rating

2.0

2.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

0.0

0.0

Likelihood to Recommend

0/10

August 4, 2019

In my opinion, Personify is the reason that as an association we have not been doing as well financially as we did before we made the switch to Personify. We are switching back to Daxko in November and we are all very excited to see our functionality improve and our membership numbers increase.

Pros

Refunds were easy to process. I liked that we had the ability to use contact tracking through the software to notify coworkers about issues with certain customers.

Cons

My primary function is to sell and train my staff to sell memberships. There are a few different ways to sell this product and none of them require inputting credit card information into the payment schedule. Every time we train a new staff it is inevitable that credit card information is not properly attached to a monthly membership and it resulted in payment not being received the next month when the order renewed. The other big issue we had was the customer portal that they could access through our website. So many people had issues with their online profile and it caused a lot of head aches.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SM

Sally M.

Member service

Health, Wellness and Fitness

### "Personify"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

0.0

0.0

Likelihood to Recommend

2/10

July 31, 2019

I just didn't like it. My supervisor just told me that it was our two year anniversary with Personify and I literally couldn't believe it. I still struggle every single day with it.

Pros

I guess the biggest thing I liked about Personify was the ease of checking people in at the front desk. Even looking a member up was easier than our last software program. Also, I did get better at signing members up for classes.

Cons

Selling a membership was time consuming. Finding products was difficult. Also, I struggled with taking payments, which should have been easy.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KB

Khristina B.

Welcome Desk Leader

Non-Profit Organization Management

### "Personify 360 Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

July 31, 2019

My overall experience with Personify360 has been good. After using for a period of time, the software has become easier to use.

Pros

The best feature of the the software is being able to email questions and contact tracking to department supervisors for specific members.

Cons

There are too many ways to do the same thing and this causes confusion when being trained how to the use the software.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KC

Kendra C.

Membership Director

Health, Wellness and Fitness

### "Good Luck"

2.0

Overall Rating

2.0

2.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

0.0

0.0

Likelihood to Recommend

2/10

July 31, 2019

Pros

After using it for 2 years, we finally got used to it, but took a long time to get there.

Cons

There was very little training offered from the company during the transition Staff had a very hard time catching on to how to use the program Due to Personify's lack of response and problem solving we lost a large amount of money Functions that would increase ease were not available, or did not work. Reports were inaccurate and inconsistent

Switched from

[Daxko Operations](https://www.capterra.com/p/268006/Daxko-Operations/)

Company choice

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BD

Bradford D.

Member Engagement Director

Non-Profit Organization Management

### "Not very user friendly"

2.0

Overall Rating

2.0

2.0

Ease of Use

1.0

1.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

July 31, 2019

We had many issues with membership payments for the first 6 months of use with Personify after the transfer from Trinexum. Membership payments were not going through, but memberships were still active, so no reason to check the member's account. This caused our branch to have a decrease in membership revenue. Like I previously stated, I use Personify360 all day and feel very well versed in it and I am the go to person at my branch for issues, but there are several things that I am unable to solve. I had been looking forward to using PersonifyGO because I was told it would look cleaner and I think be less intimidating to our front line staff, however we never started using GO because of concerns for issues with GO

Pros

I liked the facility visit reports for members, they were very detailed and official looking, easy to create for members who needed them for their employers. Merging customers is rather easy. It is easy to go from the a customer in facility access to their customer record.

Cons

I worked in the system the majority of my day, so I felt pretty comfortable in what I needed to do, however, my staff who worked once or twice a week(almost all of my staff) had trouble remembering the correct processes and where to click. There are too many things that you can click on that are not necessary for our association to use. The subsystem names for membership types and programs/classes were more confusing. When we had Trinexum it was very easy to go through the membership sales process and connect family members to the membership, upgrade, downgrade, but Personify was much more dfficult and involved with these processes. Child Care and Camp balances are much harder to pay off when they are not currently due, resulting in Unapplied Receipts being created and needing to be applied once those balances came due, making it hard to pay summer in full at the beginning when parents wanted to. Front line Welcome Desk users did not have access to print a receipt on a payment for multiple invoices paid at the same time. Staff with the same Persona in Personify did not always have the same access. Data Analyzer is not very easy to utilize to pull reports when needed.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Vice President Operations

Non-Profit Organization Management

### "Personify360 Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

July 20, 2019

Overall i recommend this for NGOs and civil society organizations

Pros

Overall it has been a very good application we used IMIS previously and Personify is better for me, so far i have worked on managing reports and i am learning more about.

Cons

It has been a great application for me, the customer has been really good, though their speed of response can be improved

Switched from

[iMIS](https://www.capterra.com/p/15885/iMIS/)

Management made changes

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 7, 2019

Thanks so much for sharing your positive experience with Personify!

JK

Justin K.

Customer Data Manager

Computer Software

### "Personify360"

2.0

Overall Rating

2.0

2.0

Ease of Use

1.0

1.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

July 8, 2019

Personify360 was cumbersome when launched and crashed often. Any time high volume was expected a phone call was needed to let Personify know so it would not crash. 360 is not user friendly and getting staff familiar and comfortable with the system takes time and some feel overwhelmed because most actions require several steps.

Pros

Personify360 has contact tracking which allows an employee to send notes to other staff or set reminders for themselves. Pictures can be easily updated and you can add nicknames to customers' accounts.

Cons

Personify360 is not user friendly for front line staff and there are a lot of steps involved for most actions. The screens are overcrowded which leads to mistakes being easily made by staff. When an issue arises, the customer support for Personify is not quick and often solutions are discovered by the user before Personify can provide an answer. For problems within the system Personify charges the user for a quote and then again for a solution. Reporting is also difficult and often not reliable because the way Personify stores information.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MM

Michelle M.

Controller

Hospital & Health Care

### "Finance Department Friendly"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

June 25, 2019

Overall, Personify has been a great AMS for our association. We are finding that after two years of being on the software, internal users have learned to rely on the AMS as our "software of truth", and our users look to Personify more frequently to determine how to be capture miscellaneous data elements above and beyond order-based transactional data.

Pros

The software is mostly intuitive, and the setup across product types (memberships, meetings, inventoried products, etc.) is very similar, making it easy to add on additional product lines after an initial implementation. Being in the finance department, I'd be remised if I didn't note that the underlying accounting functionality is superb. Full, accrual based accounting is tracked in the system, and many revenue recognition options are offered at the individual product level. After being on the software for just over two years, we still find ourselves occasionally amazed that the software handles unique transactions correctly, and are pleasantly surprised that the underlying accounting (the debits and credits) are accurate without any special adjustments needing to be made. However, the system also offers an easy way to perform special adjustments when needed.

Cons

Prior to implementation, when the software was first demoed to us, it was not made clear that what we were seeing in the demo was not yet available in the version we would be implementing. This left a sour taste in our mouths during the initial months of our implementation, which we eventually overcame. The other item I like least is the reporting in Personify. While there is an ad hoc reporting tool that comes with the software, Data Analyzer, it can be difficult to learn and become proficient in the software, even for a tech savvy finance professional. We quickly determined that a report writer position that has SQL programming skills would be needed in order to extract all of the data we knew was housed in Personify.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 7, 2019

Thanks for your review, Michelle! Our goal is always to deliver a solution that makes the day-to-day lives of our clients a bit easier; we're happy to hear the accounting functionality within Personify360 has done that for you! We also appreciate you sharing your expertise and success with us as a PersoniFest speaker last year! Thanks again for your honest feedback.

Misty K.

Associate Director, Advanced Training

Non-Profit Organization Management

### "Capturing Data"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 21, 2019

Overall, I find the experience good. We came from IMIS and Personify is so much better. We are working with Personify to fully appreciate the tools Personify has to offer.

Pros

I like the fact that Personify can capture a lot of data and that all staff can utilize whether by pulling reports, looking up specific individuals, etc. It allows for staff to be "in the know" without having to email colleagues to find out information. If you want to capture an account holder's specialty, or engagement activities, this allows anyone in the company to be able to utilize that information.

Cons

Sometimes, you do not know what you don't know. One can enter data in a table and maybe that information would be best in another table in Personify. One really needs their organization's IS team that is in touch with every department that needs/uses Personify to coordinate information. This leads to more complete data and employee engagement.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 7, 2019

Thanks for your review and your honest feedback, Misty! We look forward to our continued partnership and are here to help with access to training materials or anything else you might need!

[View all Reviews](https://www.capterra.com/p/212188/Personify360/reviews/)

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