# White Label Loyalty Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about White Label Loyalty Software - reviews, pricing plans, popular comparisons to other Customer Loyalty products and more. Source: https://www.capterra.com/p/212226/White-Label-Loyalty-Platform/pricing --- # White Label Loyalty Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) White Label Loyalty ## What is White Label Loyalty? Our flexible loyalty platform is designed to adapt to your customers' actions, offering simple yet powerful solutions for businesses with complex needs. Tailored to mid-size and enterprise businesses, our platform helps you gather valuable first-party data, allowing you to deliver personalized rewards that drive customer loyalty. Our modular, API-first architecture integrates seamlessly with your existing marketing stack or functions as a standalone solution. It allows you to reward any customer action, not just purchases, enabling you to incentivize behaviors that align with your business goals. This approach leads to over +50% increase in customer lifetime value, ensuring your customers remain loyal over time. With over 30 million recorded loyalty events and active programs in 20+ countries, White Label Loyalty has a proven track record of success. We’ve helped brands across the globe run data-driven campaigns that boost customer loyalty and deliver measurable results. ## What is White Label Loyalty used for? [Customer Loyalty](https://www.capterra.com/customer-loyalty-software/)[Referral](https://www.capterra.com/referral-software/)[Customer Advocacy](https://www.capterra.com/customer-advocacy-software/) Overall rating Based on 15 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price £1999 Per Feature, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## White Label Loyalty alternatives Highest Rated [4.9 (3,429)](https://www.capterra.com/p/186209/Guusto/reviews/) Starting price $4.80 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.9 (248)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [RepeatMD](https://www.capterra.com/p/10009042/RepeatMD/) [4.4 (190)](https://www.capterra.com/p/10009042/RepeatMD/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10009042/RepeatMD/) [Tremendous](https://www.capterra.com/p/197141/Tremendous-Rewards/) [4.8 (453)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/197141/Tremendous-Rewards/) [View all alternatives](https://www.capterra.com/p/212226/White-Label-Loyalty-Platform/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Loyalty Program 4.5 (10) 80.00% of 10 reviewers that rated this feature as important or highly important Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Gift Card Management 4.1 (9) 55.56% of 9 reviewers that rated this feature as important or highly important Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus Rewards Management 4.6 (8) 62.50% of 8 reviewers that rated this feature as important or highly important Strategize and implement rewards for returning customers, employees and other members Activity Tracking 4.4 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Track and document all activities across devices, networks, and other systems Customer Activity Tracking 3.8 (4) 100.00% of 4 reviewers that rated this feature as important or highly important A report showing what actions customers perform Campaign Management 4.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Create a collection of marketing actions to complete specific goals and plan and analyze campaign results White Label Loyalty 75 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Track an affiliate partner's promotion of a product or service and any associated sales Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Track and interpret campaign performance metrics Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Plan and strategize marketing campaigns Identify customers at risk of migration and activate strategies to retain them Private online space that lets businesses securely share documents and provide information access to clients Manage and track all internal and external communication conducted via calls, email, text, or chat Manage, organize, and store contact information The ability to create unique content Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Record customer information, purchase history, and other notes A report showing what actions customers perform A collection of customer information such as contact details, demographics, previous interactions, etc. Initiate interactions with customers by proactively starting conversations or providing informational content Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. Access previous interactions or concerns to maintain customer relationships A website or login for customers to access information Record customer information, purchase history, and other notes Process of dividing customers into groups based on common characteristics Tool to send questionnaires to customers to gauge feedback Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Track products that are for sale at a reduced price or part of coupon promotions Manage, store and organize emails within the system or via third-party apps Manage and track employee referrals for open job positions Tracks metrics that provide insight into how a user interacts with any interface or product Predefined actions automatically performed on the occurance of specific events Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service For customer referral programs / referral marketing products Products that allow employees to make referrals for open job positions Identify and prevent suspicious activity Games or game-like elements to track progress and reward accomplishments Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus Manages incentive programs such as profit sharing, stock awards, and individual bonus plans Manage loyalty cards that hold rewards and promotions to incentivize customers to return Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Online gateway through which members can access/update personal information Database of members to track personal information of individuals and families Observe and track the demand, usage, progress or quality of a system, product, or user Manage multiple campaigns in one system Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Coordinate marketing efforts across channels (email, landing pages, social media, etc.) Manage and support multiple languages A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Accept and process customer payments for products or services using hardware and software Design, communicate, and distribute incentives to perform a specific action Analyze and gain insights into data in real-time Receive data and information in real time Active reporting of data and metrics Customizable templates for referral documents, emails, and sharable links Log and store the source of contacts/leads Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Strategize and implement rewards for returning customers, employees and other members Point or incentive based programs loyalty programs designed to increase customer engagement Monitor conversion rates and analyze effectiveness and profitability of marketing efforts Send promotional campaigns or transactional messages via text messages Process of communicating with an online community and measuring the effectiveness of activity Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Market event via social media tools Create and administer polls and surveys Gauge satisfaction and receive information for improvement and success Set up connections to third-party platforms to improve business processes Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Interact with data visualization elements, such as charts and graphs, to drill down into data Get Advice We can help you find the software with the features you need. Features 4.4 (15) 4.4 Based on 15 reviews ## Pricing Value for money 4.2 (13) Free Trial Basic £1,999 Per Feature,Per Month It includes: - Loyalty API - Admin Console Value for money 4.2 (13) 4.2 Based on 13 reviews ## Integrations [ Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[ Google Drive](https://www.capterra.com/p/161425/Drive/)[ Slack](https://www.capterra.com/p/135003/Slack/)[ Trello](https://www.capterra.com/p/211559/Trello/)[ Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (15) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (15) 4.6 Based on 15 reviews ## User reviews Overall rating 4.7 Based on 15 reviews Filter by rating 5(11) 4(4) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent CH Chris H. Head of Tech Insurance ### "White Label Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 September 15, 2025 My overall experience with White Label Loyalty has been good. We've been using it for 3 years and haven't had any major issues. Pros What I liked most about White Label Loyalty as a company is their support response time and Runa integration. Cons What we like least about White Label Loyalty is the Live/Test mode and that you cannot assign a role to an admin user for just one of them. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 17, 2025 Thank you for your feedback and for being with us for 3 years - we're glad our support and integrations have been valuable. We’re happy to share that the Live/Test mode limitation you mentioned will be resolved soon as part of our next improvements rollout, which will give you a smoother experience. AM Ally M. Senior engineering manager Marketing and Advertising ### "Great software and nice people!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 June 11, 2025 Overall very positive. I’m glad we chose them as our vendor. Our meetings have always been productive and friendly! Pros Great service, easy Ui, lots of great features that work for us. WLL was easy to integrate into our system. Cons Sometimes hard to update individual users and no batch ui call for rewards for a single user. Those updates would be clutch! Alternatives considered [Mail Assure](https://www.capterra.com/p/178413/Mail-Assure/) Reasons for choosing White Label Loyalty I want a part of this decision but from what I understand it was the fastest and simplest to implement. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Engineering Manager Information Technology and Services ### "Best Loyalty program for your business" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 7, 2025 My overall experience using White label loyalty is good so far along with integration with other systems like Lytics, Iterable are easy. I will definitely recommend this. Pros Ease of use. Linking of events with reactors are super helpful which can directly link with user's points. Cons From user interface, all looks good however from API point of view, event filtration does not work on payload and we can't edit the events Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 17, 2025 Thank you for your review! We're glad you find our platform easy to use. Appreciate your feedback about event filtration constraints. It's great to hear that integration with Lytics and Iterable has been smooth - thanks for recommending us! 🚀 SH Shaun H. Key Account Manager Utilities ### "Great platform with nice people " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 13, 2024 Overall its been a positive experience, there's been a few learning curves and workarounds but in a nutshell i would say the app has worked very well and done what we intended to do. Pros the ability to have a bespoke app with access to an online portal that i can implement changes at any time Cons some of the reports information is a little restrictive, i would like to be able to pull more core data Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 17, 2025 We're really happy to hear you’ve had a positive experience and that your bespoke app is working as intended. We appreciate your feedback on reporting and will consider it for future product enhancements. Glad to have you on board! AG Alex G. Proposition Consultant Financial Services ### "A great loyalty partner" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 December 10, 2024 They are a great company to work with and a really great partner to enable an organisation to grow their loyalty programme for both customers and staff. Pros The account management service allows prompt and efficient resolutions to any challenges faced and they also help to get you the best possible service. Cons Sometimes challenges with with voucher supply have taken longer to resolve than hoped causing some challenging situations with our customers. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 17, 2025 We're glad you value our account management support and see us as a great loyalty partner. We appreciate your feedback on voucher supply and are always working to improve. It’s great to be part of your loyalty program’s growth! 🚀 LA Lucy A. Shopper Brand Manager Chemicals ### "Quick deployment " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 6, 2023 Really positive - fantastic team, very reactive Pros Great hub of content and information to build a good knowledge base Cons After looking at one entry it would take you back to the start rather than latest page Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Carl N. Chief Technology Officer Information Technology and Services ### "Premiere Rewards Partner" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 6, 2022 Pros The team over at white-label loyalty (WLL) is top notch! When integrating their products in to our deixa.io web3 platform, their team provide world class support. From being available on short notice, understanding their api, onboarding brands, utilizing their system to onboard customize offers, or assisting in strategies for ensuring users uuid in our system can also be recognized in their system, the WLL team was prepared to handle all of our use cases with extreme efficiency.We are building a company that gamify users actions with Rewards and WLL team is the team we have identified to partner with us on our journey. We highly recommend WLL and are honored to be working with such a professional team! Cons There is not a sandbox list of brands that we can use during testing, to test the gift card or voucher code url. This is an easy fix that I'm sure they will improve now that we have added this feedback. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JW Jody W. Proposition Manager Financial Services ### "Straightforward solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 29, 2022 Very positive. Pros We were able to implement a Reward system for Members of the Society. The solution has landed well, and our members find it easy to use. From an admin perspective - it is also helpful and uncluttered. Cons As with all integrations - it is important both sides understand the capabilities/limitations of existing/new systems. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PB Petra B. Marketing Specialist Banking ### "It really works and offers possibilities for deeper insights" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 24, 2022 The pilot was a great experience as WLL proved to be very reliable, responsive, proactive, timely, easy to work with. Pros The SW is very intuitive, easy to use, flexible/adaptable Cons Segmented approach to users (reward scheme and communication) would be great! Reasons for choosing White Label Loyalty Best presentation on OTP Lab Startup Program Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 29, 2022 Hi Petra, Thank you so much for leaving a review, we're also thrilled the pilot was such a success. I just wanted to clarify that we do have a thorough segmentation engine, which also works to send personalised communications. Unfortunately, there were extenuating circumstances due to the pilot tight timelines and other integration limitations, which did not allow for the full capabilities to be rolled out immediately but would work for full launch. I hope this clears things out. Kind regards, Kristyna from White Label Loyalty TB Tony Bach C. Director of Strategic Partnerships Financial Services ### "State of the art loyalty platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 November 23, 2022 WLL was able to understand and bring out our vision, which gave us confidence they were the right partner. Pros Ease of use, smooth implementation, and wide use case coverage including being at the forefront of market movements, eg. ready for the Metaverse. Cons Not a big/well-known brand so had to do heavy due diligence process prior to selection. Reasons for choosing White Label Loyalty Best value for money. Wide product catalogue. Technological front-runner. Ease of implementation. References. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. 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