# GrooMore Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is GrooMore the right Pet Grooming solution for you? Explore 12 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/212228/GrooMore/reviews --- GrooMore 4.9 (12) [View alternatives](https://www.capterra.com/p/212228/GrooMore/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of GrooMore Ease of use 4.9 Customer Service 5.0 ## Showing most helpful reviews Showing 1-12 of 12 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VB Valerie B. Owner/Groomer Individual & Family Services Used the software for: Less than 6 months ### "GrooMore Helps Our Business Thrive" April 20, 2022 5.0 Exceptional. Hands down the best software I've used in the grooming industry. I would recommend GrooMore to anyone in the field, mobile or storefront. Pros The ability to track all kinds of information. You can customize and color code all kinds of things. The ability to adjust service times per pet is incredible. Customer service has been incredible. Prompt help and answers to the hundreds of questions my staff have. As an owner, I can track staff timecards and payroll. I have the ability to track inventory and add discounts for sales. Setting permissions for different employee roles is really helpful too. I really love this software. Cons I feel like processing payroll is a little messy still. I like to be able to double check each appt and process dogs and tips separately. In order to do this on GrooMore I need to open each invoice, which is typical of other systems but I wish it was easier. Alternatives considered [PawLoyalty Pro Software](https://www.capterra.com/p/122890/PawLoyalty-Pro-Software/)[Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)[Gingr](https://www.capterra.com/p/136469/Gingr/)[ShakeYourTail](https://www.capterra.com/p/143190/ShakeYourTail/)[DaySmart Pet](https://www.capterra.com/p/93413/DaySmart-Pet/) Reason for choosing GrooMore GrooMore has cloud access, ability to book 2 dogs with different groomers and check out together, mark pet as deceased, phone payments accepted, inventory and sales tracking, release form capabilities, employee scheduling and detailed tags for everything you can think of. Even with all of that, the customer service is really what got us hooked. Shout out to Mark and his team for working with us every step of the way and truly listening to our input. GrooMore cares about the experience of each individual business and it shows. Switched from [Pawfinity](https://www.capterra.com/p/142461/Pawfinity/) Customer service didn't seem interested in fixing any of the issues we were having. Review Source SW Sarah W. Owner/Head Groomer Cosmetics Used the software for: 6-12 months ### "A Groomer Must Have" April 12, 2022 5.0 This software has made my life so simple. I am the head groomer and therefore the busiest of the groomers as well as the scheduler. I find i now have plenty of time to schedule and groom without pulling long hours. Pros Ease of set up. Easy to learn how to use and usability. Customers can schedule themselves and request availability. Numerous pictures before and after of pet is allowed. Extensive notes can be added and seen by all groomers. Map feature allows you to see potential route for the day. Reminders and automatic confirmations is a life saver. No limit on number of pets per customer. Cons Sometimes the self-scheduler makes mistakes allowing to much distance between grooms. Switched from [Setmore](https://www.capterra.com/p/122035/SetMore/) Setmore is great for a stationary salon that just needs a record of client contacts, each pet has to have their own profile not just the customer, no mapping, only one photo. Review Source GS Georgia S. Dog groomer Retail Used the software for: 6-12 months ### "Great app! Easy to use and the customer service is so helpful amd responsive" April 24, 2022 4.0 The whole booking process is easier with groomore Pros I love the map view and the ease of use. I like that you can add employees and change the colour of the appointments. Cons I wish it was quicker to rebook clients Review Source AC Anjie C. Owner Veterinary Used the software for: 6-12 months ### "This is the BEST!" April 23, 2022 5.0 They're fabulous, responsive, great with questions, and interested in knowing what their users want. Pros If you need a feature that doesn't exist, tell them, and if it's something they can do they'll add it. Customer support couldn't be any better. I've tried so many different grooming software brands and Groomore is far and away the best I've ever tried, hands down. Cons There aren't any cons to Groomore software. Switched from [DaySmart Pet](https://www.capterra.com/p/93413/DaySmart-Pet/) 123pet has the absolute worst customer service. They treat customers like idiots, and any issues you may have are always user error, when in fact they're not. They don't want to listen to any suggestions for change, don't care what users want, and don't really add anything to their software despite repeated requests for years. Review Source DF Deb F. Groomer Cosmetics Used the software for: 6-12 months ### "Best Grooming Software" April 18, 2022 5.0 Pros I have used several different types of software for grooming and this is by far my favorite. And the team at GrooMore listens when clients ask for certain features to be implemented Cons Nothing. I am happy with every aspect of this software Alternatives considered [DaySmart Pet](https://www.capterra.com/p/93413/DaySmart-Pet/)[MoeGo](https://www.capterra.com/p/165732/MoeGo/) Reason for choosing GrooMore More user friendly from a phone. Switched from [Groomsoft](https://www.capterra.com/p/129785/Groomsoft/)[MoeGo](https://www.capterra.com/p/165732/MoeGo/) Went from store front grooming to mobile. Groomore was much more user friendly from a phone or other mobile device Review Source AS Angela S. Owner/operater. Groomer Health, Wellness and Fitness Used the software for: 1-2 years ### "Best Grooming Software" April 22, 2022 5.0 I love using GrooMore! It is so easy to set up. Pros User friendly, customizable and great customer support! Cons There isn't anything I do not like about the Groomore app Alternatives considered [MoeGo](https://www.capterra.com/p/165732/MoeGo/) Reason for choosing GrooMore It was easier to use and more customizable. Also the developers are very quick to help you out with any questions. Review Source BG Beth G. Owner Consumer Services Used the software for: 6-12 months ### "Simple & easy to use" April 25, 2022 5.0 GrooMore streamlines your day and makes it easier to organize your appointments. You don't need to worry about sending out reminders, they can be scheduled with custom messages. Online booking feature makes it easy for your clients to schedule at their convenience and you need to confirm the booking before it is accepted. Pros GrooMore is easy to set up and simple to use. The automatic reminders are key, online booking feature is a must; everything is seamless. Cons There are some features that could be added to improve the software. I dislike that I'm not able to have this connect directly with QuickBooks or other accounting software. Alternatives considered [PetExec](https://www.capterra.com/p/92864/PetExec/) Reason for choosing GrooMore Cost Switched from [Square Appointments](https://www.capterra.com/p/170263/Square-Appointments/) Square was not ideal for animal services Review Source TC Tosha C. Owner Accounting Used the software for: 1-2 years ### "Wonderful Grooming Software" May 3, 2022 5.0 Love it Pros Software is easy to use and tech support is amazing Cons I would like them to add boarding and daycare Review Source JE Jamie E. Owner Veterinary Used the software for: 6-12 months ### "Ease to use" April 19, 2022 5.0 Great to use and exceptional tech support Pros We love the ease to use. We tried another software when we opened a second local and canceled it within 30 days. Cons We would love to have daycare and boarding software Reason for choosing GrooMore Ease of use Review Source DH Desiree H. Pet salon owner Consumer Services Used the software for: Less than 6 months ### "It I'd a good software" April 18, 2022 5.0 Pros I really like that I can add photod of my client's dogs. Helps me remember them since I just opened and I don't know them yet. Cons I don't like that I can't add numbers on different profiles. I have a lot of referrals and I use those referrals sometimes as emergency contacts on my software and it won't let me add them to let's say their daughter's contact information. Review Source sS susy S. Groomer/owner podcaster Veterinary Used the software for: Less than 6 months ### "Awesome grooming software " April 22, 2022 5.0 The customer service is fantastic. 24 hours a day and super responsive. It was really easy to switch from my original software and it is very intuitive. Pros I love the smart routing and client and pet management. And the pos stuff, too. Cons It's a bit pricey for a single groomer. Reason for choosing GrooMore It looked good Review Source KB Kaitlin B. Mobile groomer Retail Used the software for: Less than 6 months ### "Great software " April 12, 2022 5.0 Pros I love all of the options that cater to a mobile business. It’s very user friendly. Cons It can take awhile to learn all of the available options. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.