# Shipturtle Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Shipturtle the right Order Management solution for you? Explore 47 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/212232/Shipturtle/reviews --- Shipturtle 4.9 (47) [View alternatives](https://www.capterra.com/p/212232/Shipturtle/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 10th, 2026 # Reviews of Shipturtle Ease of use 4.8 Customer Service 4.6 ## Pros and Cons in Reviews Pablo A CEOConsumer Goods, 2 - 10 employeesUsed the software for: Less than 6 months. “Support has been responsive whenever we’ve needed help, and although the UI still has room to become more intuitive, we’ve consistently noticed improvements with each update, which shows they’re actively evolving the product.“ March 10, 2026 JH Jordyn H CEOApparel & Fashion, Self-employedUsed the software for: 6-12 months. “My only real problem with Shipturtle is that certain issues keep plcoming back and I'm constantly having to message customer support to once again fix the problem.“ September 19, 2023 SG Shray G FounderHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: Less than 6 months. “The integration is seamless and the team is super supportive, you can compare rates from various sellers and use the best available service, also integrating new carriers is very simple“ January 27, 2025 as abu s OTHERRetail, 201 - 500 employeesUsed the software for: 6-12 months. “The platform is useful for inventory and order management, and the support team has been supportive throughout.“ May 19, 2026 JG Jatin G Business DevelopmentElectrical/Electronic Manufacturing, 11 - 50 employeesUsed the software for: 6-12 months. “Their customer support is always responsive and helpful. If you’re looking to scale your marketplace efficiently, I highly recommend ShipTurtle.“ March 9, 2026 ## Showing most helpful reviews Showing 1-25 of 47 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Mark M. Director Railroad Manufacture Used the software for: 6-12 months ### "Great value multivendor marketplace app with a knowledgable team behind it. " May 28, 2026 5.0 We've had a great experience with Shipturtle. The platform is generally pretty easy to navigate while still customisable to our specific needs. Their team have been very responsive and are happy to bring their experience and knowledge to our marketplace. Pros Management of multiple vendors, product listings and payouts has been very good while having a robust integration with Shopify. The added value from their Ultimate Plan and Performance Marketing add-ons has been extremely valuable combining their marketplace and software experience with our industry specific experience. Cons Unfortunately the shipping integrations have required a bit of troubleshooting but the team at Shipturtle have been very responsive and followed through on any glitches. Review Source RQ Ryan Q. Managing Director Consumer Goods Used the software for: 1-2 years ### "Terrific support" June 12, 2026 5.0 I've become more and more impressed with Shipturtle as time has passed. They seem to be 'walking the walk' in terms of doing their best to make the App is genuinely working for my business. In other words, after I subscribed they didn't just 'disappear'. If anything they've become more involved and knowledgable about my business. As the business has grown and different challenges have presented themselves, Shipturtle support has remained really responsive and seem genuinely motivated to help. Pros The App is great as it does everything I need it to do and more. But I am most impressed by their customer support. Cons The cost of additional add-ons can eventually creep up if your business has more complex requirements. Alternatives considered [MARKETPLACER](https://www.capterra.com/p/171409/Marketplacer/)[Puppet Enterprise](https://www.capterra.com/p/124189/Puppet-Enterprise/)[sharetribe](https://www.capterra.com/p/162942/Sharetribe/) Reason for choosing Shipturtle Intuitive, comprehensive, well-priced and had good reviews. Review Source RM Ryan M. CEO Food & Beverages Used the software for: Less than 6 months ### "Shipturtle " September 5, 2025 5.0 Pros The platform itself is flexible and powerful — shipping profiles, hyperlocal delivery, and vendor management are well thought out. Their customer support team is very accessible over WhatsApp, which makes communication fast and personal. Cons At first there were multiple functionality issues in at least 4 of their add on features that took weeks to fix. Switched from [Magento 2 Mobile App Builder](https://www.capterra.com/p/182520/Magento-2-Mobile-App-Builder/) Needed a more user friendly marketplace. Review Source Pablo A. CEO Consumer Goods Used the software for: Less than 6 months ### "A solid multi‑vendor tool for Shopify that keeps improving" March 10, 2026 5.0 Our overall experience with Shipturtle has been very positive. The platform has allowed us to scale vendor and product management in a way that simply isn’t possible with Shopify alone. Giving vendors the ability to manage and update their own catalogs—while still keeping central control—has saved us a significant amount of time and reduced back‑and‑forth. Support has been responsive whenever we’ve needed help, and although the UI still has room to become more intuitive, we’ve consistently noticed improvements with each update, which shows they’re actively evolving the product. We don’t use the shipping, payouts, or order‑routing modules, but for marketplace operations focused on catalogs, vendors, and permissions, Shipturtle has been a strong and reliable solution. Overall, it has made managing a multi‑vendor ecosystem much easier, and we feel confident recommending it. Pros The vendor dashboard + product management combo—letting each vendor update their own catalog while we maintain control—has been the biggest win for speed and scalability. Cons The UI could be more intuitive—it works, but some screens feel crowded and require extra clicks, so the learning curve is a bit steeper than expected. Because it’s a feature‑rich, multi‑module app, initial configuration and permissions take time to get right (especially if you only use Vendors & Products). We also noticed the vendor approval workflow can require careful setup to behave consistently across all vendors. Overall, nothing blocking—just areas where continued UX polish and clearer defaults would make onboarding even smoother. Alternatives considered [Multi-Vendor Marketplace](https://www.capterra.com/p/252857/Multi-Vendor-Marketplace-Software/) Reason for choosing Shipturtle We chose Shipturtle over Webkul mainly because of the vendor experience and workflow clarity. The vendor dashboard in Shipturtle is cleaner, easier for non‑technical partners to understand, and reduces friction when onboarding new sellers. Shipturtle also offered more responsive support, faster iteration, and a permission system that matched our needs without requiring heavy configuration or extra add‑ons. Even though Webkul is powerful, it felt more complex and less intuitive for our specific use case. Shipturtle gave us a balanced mix of ease of use, scalability, and vendor‑friendly tools, which made it the better fit for our marketplace. Review Source DS Dennis S. Ecomm Manager Retail Used the software for: Less than 6 months ### "Shipturtle is a game changer" July 24, 2025 5.0 Overall, it's been a great tool for streamlining our multi-vendor operations. Once everything is set up, it works smoothly and saves us a lot of manual effort. Pros Shipturtle makes it easy to manage vendor shipping and order syncing. The platform is user-friendly, and support is quick to respond when you need help. Cons Some features take a bit of time to set up initially, and documentation could be more detailed in certain areas. Switched from [Onport](https://www.capterra.com/p/197111/Onport/) Because Onport will sunset this year, and we think Shipturtle is a good option for us. Review Source AD Alon D. Director Retail Used the software for: 6-12 months ### "Great marketplace app with strong support" May 13, 2026 5.0 Shipturtle has been a really valuable partner in helping us launch our multi-vendor marketplace on Shopify. The app covers a wide range of marketplace functionality, including vendor management, seller workflows, commissions, payouts, order management and marketplace operations, which has been important for our business as we scale. What has stood out most is the support from the Shipturtle team. During our setup and launch phase, there were a lot of moving parts to work through, and Jaineel and the team were responsive, patient and genuinely committed to helping us get everything set up properly. They’ve been hands-on, open to feedback and solution-focused throughout the process. I’d happily recommend Shipturtle to Shopify stores looking to build and manage a multi-vendor marketplace. Pros Shipturtle brings together a wide range of multi-vendor marketplace functionality in one app, including vendor management, seller workflows, commissions, payouts, order management and marketplace operations. The support has also been a major positive. Jaineel and the team have been responsive, patient and hands-on throughout our setup and launch process. Cons Because the app supports a lot of marketplace functionality, there can be a learning curve during setup, especially when configuring more advanced workflows. That said, the support team has been very helpful in working through this with us. Review Source BT Bindu T. Founder Internet Used the software for: Less than 6 months ### "Shipturtle services for a marketplace" June 5, 2026 5.0 I would recommend ShipTurtle to businesses operating marketplaces or managing multiple sellers, and I look forward to seeing the company continue to grow, innovate, and build on the strong foundation of their technical team. Pros We've been using ShipTurtle to manage our vendor network across India, and I believe the founder and team have the vision and capability to become strong leaders in the marketplace space. The platform provides a mechanism for managing vendors, orders, and marketplace operations. A special mention goes to \[sensitive content hidden\], who have consistently demonstrated strong technical expertise, a clear understanding of issues, and a practical approach to problem-solving. They have been professional, knowledgeable, and committed to helping resolve challenges effectively. I would also like to acknowledge \[sensitive content hidden\], who has been proactive in following up on issues, coordinating discussions, and ensuring matters continue to move forward. Cons Our journey with ShipTurtle started with some challenges, but what stood out was the technical team's willingness to listen, adapt, and find solutions based on discussions. Their commitment to continuous improvement has helped address concerns and strengthen the platform. The system is now working well for our needs, and it has been encouraging to see the team's dedication to supporting clients as they navigate the complexities of managing multiple vendors. Review Source aS abu S. OTHER Retail Used the software for: 6-12 months ### "Good Product with Helpful Support" May 19, 2026 5.0 Overall, a good experience with Shipturtle. The platform is useful for inventory and order management, and the support team has been supportive throughout. Pros Easy to use and very helpful for managing marketplace and vendor operations. Customer support is responsive and quick to resolve issues whenever needed. Cons Some sync related issues can happen occasionally, but the support team helps in resolving them quickly. Review Source AA Anas A. Ecommerce Manager Retail Used the software for: 2+ years ### "Great Platform for Marketplace Management" June 2, 2026 5.0 Overall experience with ShipTurtle has been very positive. The support team has been helpful whenever needed. Pros The platform is easy to navigate, simple to manage, and makes daily operations smooth and efficient. Cons No major drawbacks so far. The platform is easy to use, and recent updates have improved the overall experience significantly. Review Source HS Harsh S. Asst. Manager Furniture Used the software for: 6-12 months ### "Good Tool for Order Processing and Vendor Management" May 21, 2026 5.0 Overall experience with ShipTurtle has been great. It provides ease of order processing and also helps me provide visibility on orders Pros The ease of interface through which I can process orders and also have visibility on a particular order timeline Cons Customizations not available as a part of free plan. The option to send custom messages fora particular set of vendors is missing. Review Source CN Chibuike N. Owner Consumer Goods Used the software for: Less than 6 months ### "Best Multi Vendor" August 30, 2024 5.0 Pros Its very affordable and easy to use. I highly recommend them. Cons I really don't see any for now because they're better than the rest. Review Source TH Thibault H. Co-Founder Furniture Used the software for: Less than 6 months ### "Great solution to transform Shopify in a Marketplace" April 22, 2024 5.0 Pros We are very happy with Shipturtle. This add-on has allowed us to add a marketplace dashboard to our Shopify store. Shipturtle also has integrations with couriers in Australia in order to provide live pricing to buyers. Their tech team is very responsive and adaptable. We recommend. Cons The platform is initially mostly adapted for drop-shipping, some UX/UI changes are necessary. Review Source MS Madhur S. Founder Apparel & Fashion Used the software for: Less than 6 months ### "Highly recommend the Shipturtle App" January 26, 2023 5.0 I have been using the Shipturtle App for a few months now and I am absolutely amazed at how much time and energy it has saved me. It automates the whole backend which makes it so much easier to manage my resources and tasks. The team is also very helpful and available and have been quick to respond to any queries I had. I highly recommend the Shipturtle App, it's an easy and reliable way to manage your business. Pros I have been using the Shipturtle App for a few months now and I am absolutely amazed at how much time and energy it has saved me. It automates the whole backend which makes it so much easier to manage my resources and tasks. The team is also very helpful and available and have been quick to respond to any queries I had. I highly recommend the Shipturtle App, it's an easy and reliable way to manage your business. Cons UI/UX can be improved.Support can be improved.Need more Training Videos. Review Source JB Juan B. Ceo Retail Used the software for: Less than 6 months ### "Shipturtle is nothing but a perfect App!!" March 24, 2021 5.0 I had and I am still having an excellent experience with the whole team. They will go that extra mile if they need to. They will take care of you as you deserve. Pros How friendly it is. Very easy to use. I have to add that it's customer service is just UNBELIEVABLE. They are willing to help by any means necessary. This software is just a MASTER piece. You will no find any other software with all the good features it has. FedEx and DHL integration and a lot more. Cons There is nothing bad about this software. Review Source Response from Shipturtle March 25, 2021 Thanks for the lovely review Juan! It has been a very good journey so far since the time we started and took baby steps. We hope to keep up with you once your business starts racing ahead ! :) AG Ankit G. Founder Retail Used the software for: Less than 6 months ### "Simple, yet detailed, and easy to use!" October 9, 2021 5.0 Shipturtle has helped in starting our business within a short span as most backend things like an IMS, OMS, LMS and CMS were already available within the system. Pros The system is detailed and thought through in terms of customer / merchant requirements and most things are easily configurable with no or limited dependency. Cons There are no such aspects that make it difficult to use. With new capabilities being added, I am sure the system will become more formidable and a go-to solution for all backend needs of a single/multivendor system Review Source CD Clive D. Founder Food & Beverages Used the software for: Less than 6 months ### "Good application" May 30, 2022 4.0 Pros Good app - syncs up super fast with Shopify and is quite user friendly.. the support team is also quite helpful Cons there are certain limitations but hopefully those will be fixed in the near future.. Review Source JG Jatin G. Business Development Electrical/Electronic Manufacturing Used the software for: 6-12 months ### "Powerful, Reliable, and Highly Recommended" March 9, 2026 5.0 Pros ShipTurtle has been a complete game-changer for our multi-vendor operations. The automation features for order routing and vendor payouts have saved us countless hours of manual work. It integrates seamlessly with our store, making complex logistics feel effortless. Their customer support is always responsive and helpful. If you’re looking to scale your marketplace efficiently, I highly recommend ShipTurtle. Cons None as of now. All things working in place till now. Complaints are sorted within given time frame. Review Source JF Joanne F. COO Retail Used the software for: Less than 6 months ### "The best plugin for a marketplace" March 13, 2026 5.0 I was on a very complicated backend of Magento and Shipturtle made it possible for me to move my marketplace to Shopify. The team is extremely prompt and helpful with all of the queries and they help support you with walk throughs and through deconstruction of issues and ways to resolve them. If you are wondering if they are good people to do business with, do not wonder anymore, take my word for it. Our marketplace runs seamlessly because of the smooth functionality built by shipturtle. Pros They explain everything and their tech and support team is really helpful. The technology is very stable Cons Every add on has a cost to it - and the features are so good you will want every add on to be part of your website Review Source TR Twinkle R. CMO Marketing and Advertising Used the software for: Less than 6 months ### "Amazing experience" November 12, 2025 5.0 Pros The Shipturtle multivendor app has been absolutely flawless! The platform works seamlessly and is exactly what we were looking for at Oraani. The team is incredibly supportive and always quick to assist whenever needed. Special thanks to \[sensitive content hidden\], and the entire Shipturtle team for their constant support and smooth onboarding experience. Highly recommend! Cons Nothing as of now. Everything is working well for us. No complaints. Team is supportive and platform is working well Review Source VJ Vikash J. SEO Executive, It Apparel & Fashion Used the software for: 6-12 months ### "Easy to Use and Very Helpful for Order Management" May 2, 2025 5.0 My overall experience has been really good. The app has helped us save time and improve our order process. It works smoothly and gives clear updates. I’m happy we started using it. Pros I liked how easy it was to understand and use the app. The interface is very clean and simple. Managing orders and tracking shipments became much easier for our team. The customer support is also very helpful and quick to respond. Cons Sometimes it takes a little time to understand some advanced features, but with the help of their tutorials and support, it becomes clear quickly. So it's not really a problem if you take a little time to explore. Review Source dJ divya J. founder Textiles Used the software for: 2+ years ### "best tool for managing order and inventory " February 20, 2025 5.0 amazing and very insightful supportive team and very easy to sue tool makes our life more easier Pros best order and vendor management tool for managing inventory Cons support is good but can be much better but we are very happy Review Source VC Val C. Founder Apparel & Fashion Used the software for: Less than 6 months ### "Powerful marketplace app, rapidly growing" April 28, 2025 5.0 Pros Lots of features, easy to install and get started, affordable to test/try, attentive and thorough support. Cons Support is 9.5hr time difference. This means rearranging my day to prioritize support from 6am EST during our initial months setting up all the integrations, configurations, customization. Review Source VF Virginie F. Vice president Retail Used the software for: I used a free trial ### "Great marketplace app" March 24, 2025 5.0 liked the fact that we were assisted all the way with support. Pros Support , answers to our mails or meeting on demand. Cons Add on for features that we need , but i understand that not all stores have same business model Review Source SG Shray G. Founder Health, Wellness and Fitness Used the software for: Less than 6 months ### "Good Product" January 27, 2025 5.0 Great team, great integration. The integration is seamless and the team is super supportive, you can compare rates from various sellers and use the best available service, also integrating new carriers is very simple Pros Great integration. The flow is amazing, the integration is simple Cons None. did not find any con as of yet, in case i do, will update Review Source CX Connie X. Founder Retail Used the software for: I used a free trial ### "So far so great!" March 13, 2025 5.0 This app has gotten me excited about the possibilities of opening a marketplace. It is easy to use, adaptable to my needs, and customizable. Love it so far! Pros The intuitiveness of using it and making it match my website theme. Cons At times it doesn't allow for CSS changes within the textboxes but I will try to talk to support. Reason for choosing Shipturtle The competitor's interface was a bit rough around the edges Review Source Similar Products Featured ## Related categories [Multi-Channel eCommerce](https://www.capterra.com/multi-channel-ecommerce-software/)[Order Management](https://www.capterra.com/order-management-software/)[Marketplace](https://www.capterra.com/marketplace-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.