--- title: "Entronix EMP Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Entronix EMP the right Facility Management solution for you? Explore 50 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/212249/Entronix-EMP/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- Entronix EMP 5 (50) [View alternatives](https://www.capterra.com/p/212249/Entronix-EMP/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Reviews of Entronix EMP Ease of use 4.9 Customer Service 5.0 ## Pros and Cons in Reviews PA Paulo A General ManagerMechanical or Industrial Engineering, 2 - 10 employeesUsed the software for: More than 2 years. “The technical service is very fast, and handled by people very willing to find quick solutions“ February 28, 2025 ## Showing most helpful reviews Showing 1-25 of 50 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use R Reviewer Energy Engineer Used the software for: 1-3 years ### "Outstanding Platform" December 28, 2018 5.0 I use Entronix EMP on a daily bases to analyze the performance of campus buildings. This platform has a large selection of graphical representations which is great for analyzing data! Pros Attention to detail, ease of use, and customer service Cons Honestly, I enjoy all the features this software has to offer! Review Source R Reviewer General Manager Used the software for: 3-5 years ### "Our experiencia with Entronix" March 3, 2025 5.0 As a partner since 2018, we have had an excellent experience with Entronix, both technically and with the human team behind everything. We fully recommend them. Pros It is very powerful, robust, and versatile software. The technical service is very fast, and handled by people very willing to find quick solutions Cons that we are physically very far from them Review Source R Reviewer Program Coordinator Used the software for: 1-3 years ### "Good customer service " May 8, 2017 4.0 Pros I can check individual buildings consumption, also a Group of buildings. It's also very user friendly. Cons Sometimes the meters and nodes loose their communication. You have to physically reset them. It doesn't happen often, but it happens. Review Source R Reviewer Mechanical Engineer Used the software for: 3-5 years ### "State of the Art Energy Management Platform" January 13, 2017 5.0 My former company was a medical center composed of approximately 5 million square feet that included a hospital, research buildings, and higher education. We were able to employ the Entronix energy management platform quickly, efficiently, and economically. Using the Entronix energy management platform we were able to monitor energy consumption and retrieve past data painlessly. In the past, all of this information was on the building automation system which was very time consuming to find, collect, and present. Also, we ran into issues with lost data with the building automation system. Even though Entronix was located more than 400 miles away, we received excellent customer service. I reviewed the current state of the art with regard to energy management platforms and after reviewing more than 20 companies (trade shows, online searching, word of mouth, presentations, interviews, etc.), I found that Entronix was the leader in their field and way ahead of the rest of the game. Their ability to be flexible and to adapt and develop quickly allowed Entronix to accomplish everything we needed for our large campus. Pros Ease and quickness to get pertinent information Cons For the energy sector, I wish it was used more often than the traditional building automation systems to monitor energy information (consumption, demand, etc.) Review Source R Reviewer Asst. Vice Chancellor for Facilities Management Used the software for: 3-5 years ### "Excellent software! We utilize on a 4.2 million GSF university campus." June 18, 2017 5.0 Profiling and monitoring the energy performance of our campus, plus using as a tool to validate and verify energy conservation projects. Pros Speed and reliability of data. Since web/cloud based, I can access from any web capable device from anywhere in the world, with no compromise of service. Entronix staff is very open and responsive to the customer request for special request and features. Impeccable customer support! VERY easy to use and navigate, which provides an incentive to access regularly, no discouragement of "learning curve" or relearning. Cons Although capable of interfacing with other software platforms, it will take moderate to major expense from the 3rd parties to integrate. That's not necessarily a fault of Entronix, just the reality of software integration. Review Source R Reviewer Engineer Used the software for: 3-5 years ### "I am a huge fan of this company and the depth of understanding they are able to achieve." May 11, 2017 5.0 Pros Entronix provides us with an in depth look into the operations of our building, Pennzoil Place, a 1.8 million sq. ft. Class A+ commercial property completed in 1976 that allows us to outpace or competition in energy conservation, operational insight, and troubleshooting. It should be said that this is a platform, not just software. Entronix provides the hardware and the software to deliver complete solutions. Custom crafted hardware operations controllers are a closely guarded bit of neuromancy that Entronix has mastered. Review Source R Reviewer PSS Used the software for: 3-5 years ### "Analytics made simple!" January 30, 2017 5.0 I have been an Entronix customer since they first went into business and my experience with them is nothing short of fantastic. I first utilized them to analyze and view my buildings large electrical consumption. With the custom dashboards I was able to identify trends and tests cost savings strategies in realtime which led to dramatic reductions in costs. Entronix background in facilities, controls and strategies help make this all possible because put quite simply "they understand the business from an owner/operators point of view". Unlike many competitors in this business, they understand that a canned product is not always a fit for all so they willingness to listen and help create custom features absolutely separates them from the rest. I look forward to our next success with Entronix. Pros Ease of use and customizable features coupled with their lower entry cost make them a no-brainer in my opinion. Cons If I had to say something here it would be to simplify the navigation between features, Review Source VR Verified Reviewer Principal Used the software for: Less than 1 year ### "Witnessed an application of the Entronix platform in an EMS/Fault Detection solution." February 28, 2018 5.0 I was a part of the greater building solution project and worked with Entronix, so I do not benefit, they were just fun to work with and good people. Pros Very intuitive to operate and included multiple views designed for who may be looking at it, between an engineer, CFO, or administrator. The platform can integrate into an existing EMS, which it did in this case, or function as the EMS, OR can work around an existing EMS in tandem. The manufacturer of the HVAC units on this project said nobody could get into their units but them or the warranty was void and would not cooperate(!) Entronix used audio sensors in this project instead of their usual application and was able to assign fault characteristics over time to anomalies, very versatile work from this group, they did the software design and the installation of their equipment. The system is paid for monthly with a smaller project cost, the customer thought that it was very affordable. Cons I like that if they do not have a solution for a customer they will evaluate the problem and determine if it is worth developing for, but that is an obvious thing to me. Every big company should be able to do this but won't take the time to unless it's a very expensive (profitable) problem, and then you can't get the right person or a straight answer. Review Source R Reviewer Operations and maintenance Used the software for: 3-5 years ### "Energy management goals" May 17, 2017 5.0 Thank you for assisting us reach our energy management goals produced by Entronix they really are excellent! Energy management programs produced by an independent third party such as Entronix provide a professional and unbiased standard that the industry relies on for making critical decisions. In addition, their software is easy to use and is updated regularly. Thank you once again for your contribution to the industry. Pros Ease of use, Graphics are excellent. Cons There are not any to speak of. Review Source R Reviewer Energy Consultant Used the software for: Less than 1 year ### "The best and most complete energy management platform" February 18, 2019 5.0 I used Entronix EMP to analyze the consumption of an important data center and to implement an alarm system. The availability of the staff to meet my needs was excellent, they are always available and very fast for the implementations and customization I needed. Pros Easy to use platform; multiple possibilities for customizing the platform; simple and intuitive graphical interface; Cons I did not find any elements to complain about Review Source R Reviewer Director Used the software for: Less than 1 year ### "positive" June 5, 2017 5.0 Pros reliable, intuitive, easy to use, great functionality, best fault detection on the market, very interesting frequency deviation detection (new fantastic feature) recommend all engineers with mechanical equipment to look into this for preventive maintenance Review Source R Reviewer Principal Used the software for: Less than 1 year ### "Design, deployment and support of solutions unmatched by larger companies." March 28, 2018 5.0 Pros The customization of the software and adapting the hardware to the existing topology is excellent. Their ability to scale solutions up or down with the same quality of build is critical to building a right-sized application that can also expand. Cons While the quality of build is excellent, their resources are somewhat limited compared to larger companies. However, all those resources are US based so quality and efficiency in development is enhanced. Review Source R Reviewer CEO Used the software for: Less than 1 year ### "Entronix Review" March 12, 2020 5.0 Ray and his staff are very pleasant to work with. Pros The product was very easy to use and was customized for our application. Cons The fact that I didn't have it 10 years ago. Review Source R Reviewer VP Business & Client Development Used the software for: Less than 1 year ### "reliable, robust, easy to use" June 5, 2017 5.0 So far I have not had any issues with the platform. I can not think of anything that I do not like. Pros Platform is very comprehensive. It is very easy to commission hardware devices in the field. Offers a variety of views and can be customized for little or no cost. Review Source R Reviewer Energy Manager Used the software for: Less than 1 year ### "Entronix at OU HSC" December 28, 2018 5.0 Pros User friendly interface, with plenty of room for customization. Cons No issues at this time. There was a small issue regarding the cycling of a custom dashboard, but was immediately corrected by tech support. Review Source R Reviewer President Used the software for: Less than 1 year ### "The company has been great to work with. Very helpful on training and set up. " September 21, 2017 5.0 Pros The service it adds to my consulting business. It's been great to use to help stand out to my customers. Review Source R Reviewer Facality Engineer Used the software for: Less than 1 year ### "Working with my rep and the group at Etronix was a great experience. I would use them again. " June 6, 2017 5.0 Haven't found anything I dislike it just a learning curve getting to know the software. I've worked with this software for only a month so I haven't really found anything I dislike about it Pros It made the impossible possible. Etronix proved to allot of people that this system could work where our other pulse meters couldn't work with the current Software. Review Source R Reviewer Director, Controls Division Used the software for: 3-5 years ### "A platform that works!" June 3, 2020 5.0 Pros The software is very user friendly. I will recommend it to all of my clients. Cons I have utilized this software for a variety of projects and I have not found anything that is negative. Review Source R Reviewer Director Used the software for: 3-5 years ### "Energy management tool used for reporting, demand response, billing, usage data, etc" June 13, 2017 5.0 Our business has increased by recommending Entronix to our customers. I have not found anything that I dislike with the software. The software easily connects to any current BMS. Pros The software is very simple to navigate. Easy to create reports for multiple locations and usage data. The ability to customize is very attractive. Most that I have dealt with in the past don't give you as many options. Cons Review Source R Reviewer Senior Engineer Used the software for: Less than 1 year ### "Energy Monitoring" January 14, 2017 5.0 I started small with two electric power meters on a use of about 300KW. I am working on adding at least 4 more meters to the Entronix node in this building. They will be recording chill and hydronic hot water BTUs as well as hot and cold domestic water use. This will be followed by several (4+) more buildings with higher uses. Entronix has a good system for collecting energy data. My initial install was fairly easy to do. Being a government organization, it is always tough to implement processes such as this. Entronix has been a great help in doing this. Pros Does what I need. Cons Not much. At first, it was the only source of which I was aware. The others I have now found seem to be either less capable or more expensive, not necessarily in initial costs, but life cycle cost wise. Review Source R Reviewer Sustainability Manager Used the software for: 1-3 years ### "Extremely customizable " March 12, 2020 5.0 Overall I am very pleased. Support has been outstanding. Anytime I didn’t understand something or needed a customization they were quick to respond and implement. Pros It is extremely flexible to monitor and analyze anything you want. Cons Learning curve is a bit high for the data your looking at if your not familiar with analytics. Review Source R Reviewer President Used the software for: 3-5 years ### "Ability to report at the granular level!" April 4, 2019 5.0 Primarily fault detection with our clients. Results have been increased life cycles within mechanical systems and maximum operational efficiencies. Pros Many softwares offer fault detection, however I challenge anyone to find one with the ability to pinpoint occurrences with this level of TRUE reporting detail. Very impressive! Cons Software works as intended. Entronix, invests heavily in continued R&D. Staff is friendly and responsive. We haven’t experienced any negatives at this time. Review Source R Reviewer Assistant Engineering Manager Used the software for: 3-5 years ### "Very responsive to our needs." August 22, 2017 5.0 Pros Web based program that can be customized to suit our needs. All information is stored in the cloud and can be accessed at anytime. Cons For our needs, we had to conduct a building electrical outage to install the CT's for the power meter. Review Source R Reviewer Business Development Manager Used the software for: Less than 1 year ### "Very flexible platform. Easy to use." April 4, 2019 5.0 Staff are always very helpful. Great technical support and good technical communication. There technical support is easy and helpful to work with. Pros The Entronix platform has enabled us to integrate may different versions of meters and equipment under the one platform. This has enabled us to use different manufacturers of equipment from an Eaton UPS to a Shark 200 Data Logging meter and have the data available under the one user friendly platform. A very unique product. Cons Difficult to find any negatives. There have been problems as any integrator would know when you mix different formats of data into one platform. However working with the Entronix technical support, so far all of the problems have been solved. Review Source R Reviewer Managing Member Used the software for: 1-3 years ### "Entronix software makes my job much easier. The software is very intuitive." June 5, 2017 5.0 Pros very easy to use. I am very impressed with the simplicity of the software and how it makes my job easier. The graphics are very easy to use. The customer service is very good as well. Cons The only thing i can say is that the software system covers many different types of building operations and that I need more education on how to use the different modules. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.