# Page 2 | Workleap Pingboard Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Workleap Pingboard the right Org Chart solution for you? Explore 595 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/212284/Pingboard/reviews

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Workleap Pingboard

4.6 (595)

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Last updated March 13th, 2026

# Page 2 - Reviews of Workleap Pingboard

## Showing most helpful reviews

Showing 26-50 of 595 Reviews

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Rating

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Reviewer's Role

Length of Use

Frequency of Use

KH

Kennedy H.  
HR Manager  
Wholesale  
Used the software for: 2+ years

### "Workleap Pingboard Enhances HR Processes"

September 5, 2025

4.0

Overall, Workleap Pingboard is a great tool to have as an HR Manager. I love that I have multiple useful tools all in one place. I often utilize the org chart, the survey tool, the onboarding tool, and the company page. For new and existing employees, this is a useful tool in helping them to understand the structure & function of our company and to understand the vision and the culture of our business.

Pros

Workleap Pingboard has made our onboarding process more seamless. I am able to create onboarding checklist templates and assign them when new employees start. Their managers even have access to view the checklists, monitor progress, and make any additions as needed. This makes everything more efficient and ensures we don't miss any crucial onboarding steps.

Cons

Lately, ever since Pingboard was most recently acquired, I am having some issues with the survey tool. Employees will fill out the entire survey, but some questions show they left the answer blank. The questions are not optional and the employees have confirmed they filled in the answers, so I assume this is a technical glitch. Maybe some bugs as a result of the acquisition.

Review Source

RC

Rachel C.  
Customer Support Lead  
Real Estate  
Used the software for: 2+ years

### "Great employee directory tool"

July 18, 2024

5.0

As mentioned above, nothing but a positive experience with this tool. It was very easy to search and use!

Pros

Really loved the integration with Slack and GCal. Before the pandemic, Pingboard was our go-to place to report OOO and vacation statuses. I loved how it would post to Slack and we could easily see which team members were not in office for the day. Another great thing about Pingboard is the user profiles. In 2020, we experience a high growth phase and new employees were joining almost every week, so having an org chart in Pingboard made it extremely easily to look up a team or even specific employee so you knew who to contact for certain projects.

Cons

No complaints! It was a great tool that serves us well for 3 or more years!

Review Source

Andrew K.  
Chief Operating Officer  
Internet  
Used the software for: 1-2 years

### "Well Designed Software; Basic Features"

December 7, 2018

4.0

The Pingboard software is a excellent tool, especially if you utilize it to its full extent. I would add, however, that it is does not provide features that are essentially to our business operations, so it's more of a "nice to have," as opposed to a "must have." If you have the budget for the monthly cost, I would recommend it. If you are looking to trim expenses, I would say it is not vital software at this point.

Pros

The Pingboard software is very easy to use. We utilize for company communication, so that people are aware when teammate our on vacation, out sick, or on a business trip. The integrations are very helpful as well. Our Out-of-Office calendar links directly to Google Calendar and Slack, which makes communication seamless. Their customer service is exceptional as well, as they always return my requests by the next business day, and are very flexible.

Cons

Overall, the features are somewhat limited. The Out-of-Office reporting gives you a breakdown the PTO/Sick Days taken, but it would be nice to export into an .xls or .csv file that depicted the actual dates, and not just the number of days taken. We also run into issues with offices in different time zones. The Slack integration does not seem to be sophisticated enough to differentiate the different zones, so there is often confusion as to when people are actually out of office.

Review Source

VR

Verified Reviewer  
Governance, Risk & Compliance Administrator  
Law Practice  
Used the software for: 1-2 years

### "I Love This Interactive TO!"

July 23, 2019

5.0

I've enjoyed this product greatly, and far superior to sticky notes and commandeering a wall-length white board. If you have a shop where teams reorganize often, or you have high turnover or lots of new faces, this tool works great. It's an exceptionally clear way for folks to identify who should be taking lead on specific initiative and where opportunities should be routed to. Perfect for getting interns, consultants, and new hires up to speed on how things are run and who are key personnel.

Pros

I love the clear, concise way to communicate your company's table of organization. It's helpful when drafting AAPs and is a great tool when consulting for other firms. Folks are often surprised when they are shown how their operations are organized and it's very helpful to have a visual display of the whole team.

Cons

My one criticism for this tool is that a person's display (usually the picture) is accompanied by a number meant to display the reports below them. But it only shows direct reports, and not ALL reports below them. So if a department director has 10 project managers below them, but a department of say 100, the director will display as having only 10 direct reports.

Review Source

VR

Verified Reviewer  
Manager, Technical Success  
Computer Software  
Used the software for: 2+ years

### "Pingboard Review"

October 30, 2018

4.0

Overall a great experience. I do feel like there are more features that I'm not taking advantage of, so perhaps there is an opportunity for end-user education or middle-management education to get more use of the tool.

Pros

It is helpful to find who folks's roll into (who is their manager, director, vp, etc.). We also use the Out of Office to tie into a Google Calendar so everyone across the team is updated on when folks are out. The shared skills are also useful, for identifying who speaks foreign languages. I like the weekly emails. I typically take birthdays and anniversaries for my team and plug them into my calendar each week so I can remember to get that person a card, etc.

Cons

The Teams don't seem to always line up. I realize that is ridiculous, given it is something my company manages. However, it makes me believe that there is something inherently tricky about this from an admin perspective. I wish that I could see items such as T-Shirt size for just my team, as a Manager. I don't think I have this ability, but this could also be an admin setting?

Review Source

VR

Verified Reviewer  
IT Manager  
Computer Software  
Used the software for: 2+ years

### "Pingboard Loades with Amazing Features"

October 30, 2018

4.0

Pros

Pingboard is so simple to use for both admins and end-users. They make regular improvements to help integrate with other apps, to the org char user interface, and to the overall feel of the product. It feels like their engineering team is really on top of things, we've had very few issues with the software.

Cons

As much as we love the product it is priced a little high. I would love to see more integrations with HRIS systems and other tools for the price asked for. At the end of the day it's the perfect team directory! Their API is awesome and easy to use which has helped me get around the lack of integrations with a few other products we use.

Review Source

Weston T.  
IT Manager  
Internet  
Used the software for: 1-2 years

### "Niche Software, Dynamically Built, Broad Application "

November 16, 2018

5.0

When a new employee joins my company, they are always blown away by one piece of software in particular. It isn't GitHub, SalesForce, Office365, or any of the boilerplate onboarding items. It is Pingboard! When you can see every person in your company on your first day, the reporting structure, the faces, people, and places, it is the singular best resource a new employee can have.

Pros

Pingboard is easy for end-users and admins alike, integrates with GSuite and auto-syncs, and allows everyone in our org to connect our schedules and statuses. Pingboard support is genuine, quick to reply, and very helpful.

Cons

Inviting new employees is sometimes accidentally forgotten when a new admin uses the software. Adding a new employee vs generating the invite can be easily mistaken. Timezone issues have confused one or two of our users but Pingboard support quickly resolved this for us.

Review Source

Ellenore K.  
Administrative Assistant  
Machinery  
Used the software for: 1-2 years

### "Useful, but probably underutilized"

December 8, 2023

5.0

Pros

I like the ability to create a use an org chart. It's helpful for keeping track of who's working and what their role is.

Cons

Honestly, the org chart can be a little clunky. Deleting an employee there doesn't delete them from the system, and editing the chart takes a lot of getting used to.

Review Source

VR

Verified Reviewer  
Director Of Information Technology  
Real Estate  
Used the software for: 6-12 months

### "Great Product"

November 30, 2018

4.0

It really helped us track vacation/sick time. We used an antiquated spreadsheet approach which wasn't easy to get how much time someone took at the end of the year. It also has brought a level of visibility to where people are now that we're more mobile and remote than ever.

Pros

I love the out of office feature. Its the biggest reason I implemented Pingboard when I joined my current company. The org chart feature and integration with GSuite has come in handy and made onboarding super easy.

Cons

The reporting could use some work. There is a lack of being able to filter things like Out of Office statuses to just the team you are a member of, especially through the Slack integration. There used to be a feature too where you could post In and Out status on a big board which my leadership team was looking for. I'd like to see that sort of In/Out board feature that could be posted on monitors or public spaces for everyone to easily know.

Review Source

Christina G.  
Digital Program Coordinator  
Automotive  
Used the software for: 1-2 years

### "Managing Contractors on Projects in Pingboard"

November 30, 2018

4.0

Updates are in real time, so contractors can change their status and I can see it immediately. This helps in team coordination. The organization chart feature is easy to use and modify as changes occur. So it is quick and easy to keep current. I really do like this software.

Pros

I like that contractors can indicate their current or future status as working remote, on vacation, sick, etc. I can quickly run a report on the status of all contractors on my team or run a report of those out of office.

Cons

There is no ability to mark a team as a Favorite, so it floats to the top of the team directory. There are several teams I manage in Pingboard and I would like to be able to mark some as Favorites, or have a Favorites option in the Directory.

Review Source

Jessica F.  
Merchant Experience Intern  
Financial Services  
Used the software for: 6-12 months

### "Good to learn about the company's hierarchies and find people to reach out to"

April 26, 2022

5.0

Since working from home is the company's policy, I don't always know the people that I have to talk to, so every time I need to discuss a topic with someone I don't know, firstly I take a look at their pingboard's profile to know what they do, and even if they really are the role I'm looking for. So having my colleagues' info available there is really helpful. I also take a while to look and understand hierarchies and who are the people I would have to report to, depending on the subject. Pingboard has this clean UI, interface is very user friendly.

Pros

Org chart is the major thing for me, since I use it to learn about the team's scopes and hierarchies.

Cons

No cons at the moment, I mostly use it to find people and it's been serving me well for that.

Review Source

LV

Larissa V.  
Commercial Enablement  
Financial Services  
Used the software for: 1-2 years

### "Pingboard is excellent software for finding people, but it fails to provide information"

May 10, 2022

5.0

This software helps to visualize support teams and which areas exist in the company.

Pros

Pingboard is excellent software for finding people in the organization and seeing how your company's organizational structure works. It makes it very visible how each company's team is organized and the hierarchies, in addition, it is possible to have control of personal information such as contacts, gift clothing sizes, and other things, in an easy way.

Cons

I believe that Pingboard could be more complete in terms of developing information. Currently, we cannot change the layout of the platform and add more information from our collaborators, which creates difficulties, since many people use the pingboard to identify support teams, however, they are unable to extract what this support team does, or what that person is shown on the ORG CHART acts.

Review Source

AK

Amanda K.  
Director of Business and Organizational Strategy  
Computer Networking  
Used the software for: 6-12 months

### "User friendly build with a need for creative flexibility"

November 14, 2018

4.0

Easy to use software and see visually. Sometimes the ease of use of all areas building off one another can be too restrictive. Would like flexibility that not everything on the actual org chart needs to be connected to a person.

Pros

Ease of use in building a dynamic org chart. Searchable directory, customizable profile fields, admin and end user views, ability to create multiple org charts.

Cons

Everything needs to be tied to a box. Would be helpful to add text box fields ex: a text box or popup box to appear when hovering over a particular position title that explains what the responsibilities for that role are. There are times where a box that's created shouldn't show that it is a direct report of someone above. For instance, it makes sense instead of listing all sales reps to be directly under the VP of sales, that we have boxes for each region that say something such as west, central, east, etc. and have the reps underneath those boxes. This setup currently how the program functions shows that the person's manager is the west region. Bulk import. Would like an option to bulk add a few users or a few new fields to all users instead of having to submit a whole spreadsheet of all of the company data again. Printed fully expanded org chart functionality needed where org chart can be large enough to read (should likely printed on MULITPLE pages).

Review Source

VR

Verified Reviewer  
Executive Assistant to COO & General Counsel  
Insurance  
Used the software for: 2+ years

### "Functional & easy to use!"

October 30, 2018

5.0

Pros

Easy to use, streamlined & multi-functional. I like that you can make mock-ups of hypothetical org structures & put placeholders for "TBD" positions. Out of office, remote, etc. statuses are very helpful (if only everyone was consistent about using them)! I love using Pingboard to double check or confirm an employee's start date or title.

Cons

For check-in, I wish there was a way to only display employees in that office. We have a few different office locations, so it would be helpful if guests didn't have to scroll through the entire company. It would also help to have a more direct way of accessing signed NDAs from the check in history. I wish there was a way to export a report of employees' birthdays &/or work anniversaries as well.

Review Source

VR

Verified Reviewer  
Delivery Lead  
Computer Software  
Used the software for: 6-12 months

### "Useful for Managing Out of Office Time for Large Teams"

December 4, 2018

4.0

Pros

The Google Calendar integration combined with Teams allows me to easily see who is in our out of the office on my team at a glance. It's also nice that I can look up co-workers who are not on my team, but I may be looking for.

Cons

Editing Out of Office time is not incredibly intuitive. It takes far too many clicks to try to find a previously scheduled event and edit it. There should be an easier way to access your own events, rather than having to go through the Out of Office section of the app. The mobile app also does not allow for as much flexibility for managing your time off as the website does, which has been a bit frustrating when I'm trying to update Out of Office time on the go.

Review Source

VR

Verified Reviewer  
Underwriting Analyst  
Insurance  
Used the software for: 1-2 years

### "Great, hope to see more features to come!"

November 5, 2018

5.0

Pros

It's easy at a glance to find out where people are/if they're out of the office and understand our organization's structure quickly when we might have a flurry of new hires or other major changes to the company.

Cons

Not a huge con, but I'd like to see more/expanded integrations with the other software we use as an organization. For example, I find that I have to set my status on Slack as well as Pingboard, and update my name in Jira if I'm going out of office. And while the Google Calendar integration is helpful, I'd like to see full day blocks in my calendar, instead of the "All Day" calendar entry up at the top if I'm going to be on vacation for a number of days. Expanding the existing integrations would take this software to the next level. I'd love to be able to have this be the one and only place I need to update if I'm going to be out of the office or remote.

Review Source

Jonathan H.  
Finance / Analytics  
Internet  
Used the software for: 1-2 years

### "Good HR software"

September 10, 2019

4.0

I am satisfied with the product. As a user, it does all I need and would expect from an HR/Org chart software.

Pros

My favorite thing is the clarity of the org chart presentation. It's easy to expand an collapse departments, and it makes it easy to see who is reporting to who, and in which department they are. The Out of office section is also neat, as it connects to google calendar so you always know if your colleagues are on site or not. The game on the app is great, it presents faces of your colleagues to you and you have to pick the name of the colleague as fast as possible. It's a great feature for companies that have more than one office.

Cons

Very honestly, there is not much not to like. If I really had to pick on something, I would say that I would like if they ported the game they have on the app to the desktop. I think that's the only thing the desktop version is lacking.

Review Source

Claire O.  
Recruiting Associate  
E-Learning  
Used the software for: 2+ years

### "Great app/easy to use"

October 30, 2018

5.0

It's just easy to get to and it's all in one place

Pros

I like that you can update your status and your team can see where you are. I like that you can see everyone's info like their title, where they are located. Makes it easy for Recruiting to use this app.

Cons

I wish you could find our own status easily to either update or cancel, you have to go search for it.

Review Source

VR

Verified Reviewer  
Carrier Administrator  
Logistics and Supply Chain  
Used the software for: 6-12 months

### "Useful Software for Mid/Large Business | Organizational Chart Software"

October 30, 2018

5.0

Pros

Pingboard has a very useful interface- you can search by department, role, tenure, whatever specifically you are looking for, and it brings up the information with ease. Also, the ability to see an organizational chart as a "web" is a very cool feature. I enjoy using it because it shows all of the contact info for an organization, but also shows if they are away, on vacation, and if not there, who to contact instead.

Cons

Its not really a con about the software- if someone leaves for vacation, and they do not put it on ping board, it wont show that they are "gone". If ping board could be made to sync with google calendars, that would be very useful

Review Source

Alexander N.  
Company Director  
Accounting  
Used the software for: 2+ years

### "Pingboard is one of my favorite management tool that I use."

September 25, 2022

5.0

Overall, Pingboard has been a great experience. The software is easy to use and the customer support is excellent. I have been able to use Pingboard effectively to manage employees.

Pros

I like Pingboard because of its easy-to-use interface and making it easy to find any information I am looking for. It also has some amazing project tracking features that ensure I meet deadlines.

Cons

The downside of Pingboard is that it can be a little difficult to find contact information for people within the directory. However, this is a minor issue and Pingobard is an excellent directory tool.

Review Source

VR

Verified Reviewer  
Sales Development Representative  
Management Consulting  
Used the software for: 1-2 years

### "Pingboard Review"

October 30, 2018

5.0

The benefits of quick access to team names brings credibility in a company of hundreds.

Pros

I do enjoy with multiple teams within my startup I have the ease of finding departments in levels of tiers. Quick info on the fly is important with our clientelle so the user friendly interface keeps me pleased.

Cons

Sometimes the software doesn't update properly. With such a high turnover, it's important to have all employees up to date. A few embarrassing situations I'm sure are controllable on our end.

Review Source

VR

Verified Reviewer  
Business Intelligence Analyst  
Financial Services  
Used the software for: 2+ years

### "Pingboard evolution"

November 6, 2018

5.0

Pros

After using Pingboard for more than 2 years, I am impressed by the constant improvements, especially the org chart that was very laggy and buggy in the beginning and the Slack integration that was chosen by the community.

Cons

As I said before, the org char feature was very laggy in the beggining.

Review Source

JK

Joseph K.  
Technical Director  
Information Technology and Services  
Used the software for: 2+ years

### "Great tool for employee management!"

December 4, 2018

5.0

It's very nice overall and makes it easy to view your organizational structure. It would be nice if employees within a single branch could update one another's status, but it's very nice that a "manager" can update everyone below them in the chart.

Pros

The software is very easy to use and allows both managers and employees to know each other's whereabouts. The mobile app. is very convenient and the integration with Google Calendar allows you to set a status in Pingboard and have it appear automatically in your Google Calendar. The "face game" is an especially nice way to get to know co-workers when your company goes from a small to medium-sized company. Also, Google Authentication makes it very easy to login both at a computer and on-the-go.

Cons

It is slightly inconvenient that if you first put an event in Google Calendar, it does not sync with Pingboard (although the it DOES work the other way).

Review Source

VR

Verified Reviewer  
Collections Analyst  
Computer Software  
Used the software for: 2+ years

### "Great Product"

October 30, 2018

5.0

Pros

I love that I'm easily able to find the people I'm looking for. I also love the feature of visitors being able to ping someone from the front desk. Easy to use and easy to notify others if you're out of the office.

Cons

Not sure if there are any cons.

Review Source

VR

Verified Reviewer  
Manager, Global Workplace  
Computer Software  
Used the software for: 2+ years

### "Needs more feature to stay up to date"

November 6, 2018

3.0

Pros

Easy to read org chart Tracks OOO, WFH, PTO

Cons

The check in system shows the whole company directory, with photo. Huge security issue here It would be nice if there was some sort of approval process when people submit PTO,WFH etc

Review Source

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