# The Salon App Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about The Salon App Software - reviews, pricing plans, popular comparisons to other Salon products and more.

Source: https://www.capterra.com/p/212388/the-salon-app

---

# 

 The Salon App Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

The Salon App

## What is The Salon App?

The Salon App is an all-in-one software solution designed for hair and beauty professionals. It offers a comprehensive diary system, a reporting suite to track business performance, and a marketing suite to attract new clients and retain existing ones. Streamlining your day, The Salon App enables professionals to save time and increase profits. Whether you're a small independent salon or a large chain, The Salon App is the ultimate tool for success, empowering salons to grow and thrive.

## What is The Salon App used for?

[Salon](https://www.capterra.com/salon-software/)[Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)[Tattoo Studio](https://www.capterra.com/tattoo-studio-software/)

Top alternative

Featured

Overall rating

Based on 13 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

£50

Other, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for The Salon App?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://thesalon.app&name=The Salon App)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### The Salon App

4.9 (13)

VS.

[4.7 (3,634)](https://www.capterra.com/p/153752/Vagaro/reviews/)

Starting Price

£50

Other, Per Month

Starting Price

$23.99

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.9 (13)

Ease Of Use

4.6 (5,695)

Value For Money

4.9 (13)

Value For Money

4.6 (4,474)

Customer Service

5.0 (13)

Customer Service

4.6 (4,265)

## The Salon App alternatives

[4.4 (609)](https://www.capterra.com/p/145039/WellnessLiving/reviews/)

Starting price

$69.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[4.8 (348)](https://www.capterra.com/p/174830/GlossGenius/reviews/)

Starting price

$28.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.8 (1,151)](https://www.capterra.com/p/268055/Goldie/reviews/)

Starting price

$19.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (1,446)](https://www.capterra.com/p/142138/Shedul-com/reviews/)

Starting price

$14.95

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Confirmations/Reminders

5.0 (13)

61.54% of 13 reviewers that rated this feature as important or highly important

Automated reminders and confirmations for booked appointments and events via text or email

Appointment Scheduling

5.0 (12)

66.67% of 12 reviewers that rated this feature as important or highly important

Schedule appointments via a calendar

Client Database

5.0 (12)

50.00% of 12 reviewers that rated this feature as important or highly important

Electronic storage of stakeholder contact information

Calendar Management

5.0 (11)

54.55% of 11 reviewers that rated this feature as important or highly important

Track and manage schedules and meetings via an integrated calendar

For Salons and Spas

5.0 (11)

45.45% of 11 reviewers that rated this feature as important or highly important

Specific for use in spas and salons

Transaction History

4.9 (10)

50.00% of 10 reviewers that rated this feature as important or highly important

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

The Salon App 69 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Manage various aspects of appointments including booking, rescheduling, canceling

Schedule appointments via a calendar

Automatically create schedules based on business needs or employee availability and qualifications

Indication whether a resource is available or protected from allocation

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Scan barcodes to ensure accurate pricing and label tracking

Create, update, and manage bookings, itineraries, and reservations

Track and manage schedules and meetings via an integrated calendar

Synchronize with other calendars to view mutual availability and schedules

Electronic storage of stakeholder contact information

Manage contact details and communication with clients

Private online space that lets businesses securely share documents and provide information access to clients

Record client information and feedback

Automated reminders and confirmations for booked appointments and events via text or email

Manage user consent requests and documents

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Accept and process credit card transactions

A collection of customer information such as contact details, demographics, previous interactions, etc.

Access previous interactions or concerns to maintain customer relationships

Tool to send questionnaires to customers to gauge feedback

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Track products that are for sale at a reduced price or part of coupon promotions

Assemble applications and processes by dragging over and arranging pre-built components

Digital forms that are shared and accessed online

Manage, store and organize emails within the system or via third-party apps

Create and send email blasts/campaigns

Reminders sent via email

Track employee schedules, availability, and performance across projects and tasks

A list of events with their respective dates

Plan an event's time and location

Specific use for barbershops

Specific for use in spas and salons

Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus

Transactions that typically involve face-to-face interactions between the payer and the payee

Track and manage inventory levels to maintain proper supply

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Automate workflows and trigger campaigns based on customer actions

Access software remotely via mobile devices

Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service

Book meetings and appointments through a website or digital platform

Accept and process online payment transactions

Track and process employee payroll (salaries, wages, etc.) and commissions on sales

Manage employee salary processes, data, taxes, and records administration efficiently

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Accept and process customer payments for products or services using hardware and software

Design, communicate, and distribute incentives to perform a specific action

Ratings/Reviews

Active reporting of data and metrics

Schedule repeating appointments based on a duration of time

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Monitor and manage customers' perceptions about a business, product, or service

Manage the rescheduling of appointments

Plan availability and assign specific time slots for tasks and resources

Send promotional campaigns or transactional messages via text messages

Send messages via SMS

Reminders sent via SMS/text message

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Record, update and manage waiting lists

Track the position in queue in real-time

Seamlessly integrates with 3rd party websites

Get Advice

We can help you find the software with the features you need.

Features

4.8 (13)

4.8

Based on 13 reviews

## Pricing

Value for money

4.9 (13)

Free Trial

Basic

£50.00

Other,Per Month

Value for money

4.9 (13)

4.9

Based on 13 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (13)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (13)

5.0

Based on 13 reviews

## User reviews

Overall rating

4.9

Based on 13 reviews

Filter by rating

5(12)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

RT

Rebekah T.

Salon Owner

Hospitality

### "We have been using the Salon App for many years and are delighted with it!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 24, 2023

The benefits of the Salon App are being able to run and manage my business with ease. The app is incredibly user friendly and having the ability for my clients to book online is also a great feature.

Pros

The Salon App is incredibly user friendly. Being a very busy Salon I wanted a product which would be fast and efficient and the Salon App is just that. Any queries I have the team are on hand to help and resolve anything fast. The various functions it provides makes assisting our clients streamline and professional. I would highly recommend this service to other Salon owners.

Cons

I have to say that any time I have asked if a function is available it either was and I didn't know or it is something the team have been working on and in no time has been launched.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SF

Sonja F.

Hairdressing

Health, Wellness and Fitness

### "Great product, superb customer support!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 19, 2023

Great from beginning to end! 10/10

Pros

Ease of use, great team of specialist to help with use of system , quick customer support

Cons

Please create an easier way to do salon marketing, maybe create some formats, where we just paste and copy!

Reasons for choosing The Salon App

As explained

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

VH

Valerie H.

Partner

Health, Wellness and Fitness

### "Planning your salon or spa effectively "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 15, 2023

Probably one of the most professional, productive and energetic companies i have ever worked with, always thinking outside the box on ways to grow my business

Pros

Very approachable, The communication between the team at salon App and my team is amazing always, helping even the most inexperienced team member to get the best possible outcome at all times

Cons

I don’t think I dislike anything as if I have any problem, hey will help and assist

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 18, 2023

Hi Valerie, thank you so much for your lovely review. Always a delight working with you and your team

NB

Nic B.

Director

Health, Wellness and Fitness

### " Great product"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 12, 2023

Pros

Ease of use, great quality, amazing support

Cons

Nothing. Give it a try. Nothing is too much trouble

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 15, 2023

Hi Nic, thank you so much for taking the time to review. Happy we are able to help you and that you enjoy using The Salon App

GS

Gordon S.

Director

Retail

### "The best salon software available "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 11, 2023

Fantastic. Easy to use and totally first class almost faultless support!!

Pros

It's easy functionality. Clear precise and simple.

Cons

Being cloud based it relies on good Internet or WiFi connections

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 15, 2023

Hi Gordon, thank you so much for taking the time to review. So pleased to see you enjoy using the system and we are able to help you

MC

Matthew C.

Director

Health, Wellness and Fitness

### "Great salon software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 11, 2023

Top notch company, easy to deal with, very reliable and ethical.

Pros

It works on any new or old computers, web based so will not need software upgrades. Continuously adding new features.I get more info with less effort.Wages are so easy.I can access my system from my phone.

Cons

Nothing to complain about, it is that good.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 15, 2023

Hi Matthew. Thank you for taking the time to review, so happy to see we are able to help you in the running of your business. It is a pleasure to work with you

JW

Julie W.

Manager

Health, Wellness and Fitness

### "The best Customer service "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 11, 2023

Brilliant service from the team!

Pros

We have used this company for many years and they are always at the end of the phone. I have been known to call many times in one day and it’s never been an issue always happy to help!

Cons

Certain reports are in the process of being added but that is the only thing

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 15, 2023

Hi Julie, thank you so much for taking the time to review. Glad to see you enjoy working with us, the feeling is mutual and always happy to help

TB

Tim B.

Director

Medical Practice

### "Great user friendly system"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 11, 2023

Great from the first demo call, always available and helpful with everything we have asked or needed. great team to work with

Pros

So easy to use, once set up very little can go wrong. nice to be able to see everything remotly

Cons

Nothing really, I guess we could all come up with bits we would like but have to say so far the team have listened and acted where possible

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 15, 2023

Hi Tim, thank you so much for your review. So pleased to be working with you and that you enjoy it as well.

HK

Hannah K.

Owner/Stylist

Health, Wellness and Fitness

### "Salon App"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 24, 2023

Excellent- the support during set up and the continued customer service support is exceptional!

Pros

Ease for client booking, saves management team time with report generating and clear for staff to see their column and activity

Cons

Some reports however Salon App are active in taking feedback from their users/customers which is fantastic

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

April 27, 2023

Hi Hannah, thank you so much for your review. It's been great getting you on board and started with the system, so pleased to hear the last few months have gone well for you. Looking forward to much more and getting you using even more aspects of the system over time!

SR

Sam R.

Salon owner

Hospitality

### "Salon app review "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 23, 2023

Pros

Easy to use to book appointments, cost is good, text reminders are great and like that someone is at the end of the phone if there’s a problem.

Cons

Doesn’t easily show cancelled appointments instantly… for some reason they only show after the appointment date that has been cancelled, you have to find them in reports which makes it a long process. Would like a daily notes area for each stylist . And would like to be able to amend prices of bills prior to check out… eg add a discount at time of booking. When transactions are voided it would be expected that loyalty points and account balances return to previous as well but this seems to have to be manually returned to previous…. Which again you have to remember to check!!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

April 25, 2023

Hi Sam, thank you so much for taking the time to review, great to see the system works for you and we've been able to help. Thank you for your feedback, as always we will take this into consideration for future development to improve the software for you more.

[View all Reviews](https://www.capterra.com/p/212388/the-salon-app/reviews/)

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)