--- title: "The Salon App Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about The Salon App Software - reviews, pricing plans, popular comparisons to other Tattoo Studio products and more." source_url: "https://www.capterra.com/p/212388/the-salon-app/" page_type: "product" language: "en" --- # The Salon App Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) The Salon App ## What is The Salon App? The Salon App is an all-in-one software solution designed for hair and beauty professionals. It offers a comprehensive diary system, a reporting suite to track business performance, and a marketing suite to attract new clients and retain existing ones. Streamlining your day, The Salon App enables professionals to save time and increase profits. Whether you're a small independent salon or a large chain, The Salon App is the ultimate tool for success, empowering salons to grow and thrive. ## What is The Salon App used for? [Salon](https://www.capterra.com/salon-software/)[Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)[Tattoo Studio](https://www.capterra.com/tattoo-studio-software/) Top alternative Featured Overall rating Based on 13 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price £50 Other, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for The Salon App?[Manage this product listing](https://www.g2.com/products/the-salon-app/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### The Salon App 4.9 (13) VS. [4.7 (3,658)](https://www.capterra.com/p/153752/Vagaro/reviews/) Starting Price £50 Other, Per Month Starting Price $23.99 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (13) Ease Of Use 4.6 (5,717) Value For Money 4.9 (13) Value For Money 4.6 (4,494) Customer Service 5.0 (13) Customer Service 4.6 (4,285) ## The Salon App alternatives [4.8 (349)](https://www.capterra.com/p/174830/GlossGenius/reviews/) Starting price $24.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars Highest Rated [5.0 (346)](https://www.capterra.com/p/187593/Mangomint/reviews/) Starting price $130.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) [4.8 (5,767)](https://www.capterra.com/p/191978/Acuity-Scheduling/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/191978/Acuity-Scheduling/) [Fresha](https://www.capterra.com/p/142138/Shedul-com/) [4.8 (1,447)](https://www.capterra.com/p/142138/Shedul-com/reviews/) Starting price $14.95 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/142138/Shedul-com/) ## FAQs about The Salon App Overview ### Which roles and teams benefit most from The Salon App? The Salon App is most used by salon owners, directors, and managers who need to oversee bookings, staff schedules, and day-to-day business performance. Frontline beauty and hair professionals use it to manage appointments and client service workflows, while partners and owner-stylists rely on it to streamline operations and support business growth. Answer based on 13 reviews Overview ### What company size and industries is The Salon App built for? The Salon App is designed for hair and beauty salon professionals of all sizes, but reviewers are 100% small businesses, with 69% in Health, Wellness and Fitness. It also serves Hospitality businesses at 15% and Medical Practice organizations at 8%, fitting salons, barbers, beauticians, and aestheticians. Answer based on 13 reviews Features and Usability ### What are the key features of The Salon App? The Salon App offers appointment scheduling, online booking, and calendar sync for managing reservations and recurring appointments. It also includes client profiles, consent management, reminders by email and SMS, POS and payment processing, inventory tracking, employee scheduling, reporting, and marketing tools such as loyalty programs and promotions management. Getting Started and Support ### What training and onboarding options does The Salon App offer? The Salon App provides live online training, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos offer written and visual reference materials for self-paced review and feature learning. Getting Started and Support ### What customer support options does The Salon App offer? The Salon App provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. These channels give users several ways to find answers or contact support. No reviewer feedback about support quality is available, so no claims can be made about response times, helpfulness, or common frustrations. ## Features AI summary Based on 2,183 Tattoo Studio reviews Capterra data shows that buyers of salon software rank the following features as their top priorities: - **Appointment Scheduling** (**65%** of reviewers rated this feature as critical) - **Calendar Management** (**56%**) - **Confirmations/Reminders** (**55%**) The Salon App supports all three of the features reviewers rate most important: **Appointment Scheduling**, **Calendar Management**, and **Confirmations/Reminders**. Together, these capabilities help salons book services efficiently, keep staff calendars organized, and reduce missed appointments, allowing teams to manage daily operations with less manual work and deliver a more consistent client experience. Calendar Management 5.0 (11) 54.55% of 11 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Confirmations/Reminders 5.0 (13) 61.54% of 13 reviewers that rated this feature as important or highly important Automated reminders and confirmations for booked appointments and events via text or email Online Booking 5.0 (8) 62.50% of 8 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Client Database 5.0 (12) 50.00% of 12 reviewers that rated this feature as important or highly important Electronic storage of stakeholder contact information Point of Sale (POS) 5.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Accept and process customer payments for products or services using hardware and software Appointment Scheduling 5.0 (12) 66.67% of 12 reviewers that rated this feature as important or highly important Schedule appointments via a calendar The Salon App 69 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Availability Indicator: Indication whether a resource is available or protected from allocation - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Client Database: Electronic storage of stakeholder contact information - Client Management: Manage contact details and communication with clients - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Client Profiles: Record client information and feedback - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Consent Management: Manage user consent requests and documents - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Credit Card Processing: Accept and process credit card transactions - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Surveys: Tool to send questionnaires to customers to gauge feedback - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Forms: Digital forms that are shared and accessed online - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Reminders: Reminders sent via email - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Event Calendar: A list of events with their respective dates - Event Scheduling: Plan an event's time and location - For Barbershops: Specific use for barbershops - For Salons and Spas: Specific for use in spas and salons - Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus - In-Person Payments: Transactions that typically involve face-to-face interactions between the payer and the payee - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Mobile Access: Access software remotely via mobile devices - Multiple User Accounts: Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service - Online Booking: Book meetings and appointments through a website or digital platform - Online Payments: Accept and process online payment transactions - Payroll & Commissions: Track and process employee payroll (salaries, wages, etc.) and commissions on sales - Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Ratings/Reviews: Ratings/Reviews - Real-Time Reporting: Active reporting of data and metrics - Recurring Appointments: Schedule repeating appointments based on a duration of time - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reputation Management: Monitor and manage customers' perceptions about a business, product, or service - Rescheduling: Manage the rescheduling of appointments - Scheduling: Plan availability and assign specific time slots for tasks and resources - SMS Marketing: Send promotional campaigns or transactional messages via text messages - SMS Messaging: Send messages via SMS - SMS Reminders: Reminders sent via SMS/text message - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Wait List Management: Record, update and manage waiting lists - Waitlist Status Tracking: Track the position in queue in real-time - Website Integration: Seamlessly integrates with 3rd party websites --- Get Advice We can help you find the software with the features you need. Features 4.8 (13) 4.8 Based on 13 reviews ## Pricing Value for money 4.9 (13) Free Trial Basic £50.00 Other,Per Month Value for money 4.9 (13) 4.9 Based on 13 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (13) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (13) 5.0 Based on 13 reviews ## User reviews Overall rating 4.9 Based on 13 reviews Filter by rating 5(12) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent RT Rebekah T. Salon Owner Hospitality ### "We have been using the Salon App for many years and are delighted with it!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 24, 2023 The benefits of the Salon App are being able to run and manage my business with ease. The app is incredibly user friendly and having the ability for my clients to book online is also a great feature. Pros The Salon App is incredibly user friendly. Being a very busy Salon I wanted a product which would be fast and efficient and the Salon App is just that. Any queries I have the team are on hand to help and resolve anything fast. The various functions it provides makes assisting our clients streamline and professional. I would highly recommend this service to other Salon owners. Cons I have to say that any time I have asked if a function is available it either was and I didn't know or it is something the team have been working on and in no time has been launched. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SF Sonja F. Hairdressing Health, Wellness and Fitness ### "Great product, superb customer support!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 19, 2023 Great from beginning to end! 10/10 Pros Ease of use, great team of specialist to help with use of system , quick customer support Cons Please create an easier way to do salon marketing, maybe create some formats, where we just paste and copy! Reasons for choosing The Salon App As explained Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. VH Valerie H. Partner Health, Wellness and Fitness ### "Planning your salon or spa effectively " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 15, 2023 Probably one of the most professional, productive and energetic companies i have ever worked with, always thinking outside the box on ways to grow my business Pros Very approachable, The communication between the team at salon App and my team is amazing always, helping even the most inexperienced team member to get the best possible outcome at all times Cons I don’t think I dislike anything as if I have any problem, hey will help and assist Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor May 18, 2023 Hi Valerie, thank you so much for your lovely review. Always a delight working with you and your team NB Nic B. Director Health, Wellness and Fitness ### " Great product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 12, 2023 Pros Ease of use, great quality, amazing support Cons Nothing. Give it a try. Nothing is too much trouble Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor May 15, 2023 Hi Nic, thank you so much for taking the time to review. Happy we are able to help you and that you enjoy using The Salon App GS Gordon S. Director Retail ### "The best salon software available " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 11, 2023 Fantastic. Easy to use and totally first class almost faultless support!! Pros It's easy functionality. Clear precise and simple. Cons Being cloud based it relies on good Internet or WiFi connections Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor May 15, 2023 Hi Gordon, thank you so much for taking the time to review. So pleased to see you enjoy using the system and we are able to help you MC Matthew C. Director Health, Wellness and Fitness ### "Great salon software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 11, 2023 Top notch company, easy to deal with, very reliable and ethical. Pros It works on any new or old computers, web based so will not need software upgrades. Continuously adding new features.I get more info with less effort.Wages are so easy.I can access my system from my phone. Cons Nothing to complain about, it is that good. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor May 15, 2023 Hi Matthew. Thank you for taking the time to review, so happy to see we are able to help you in the running of your business. It is a pleasure to work with you JW Julie W. Manager Health, Wellness and Fitness ### "The best Customer service " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 11, 2023 Brilliant service from the team! Pros We have used this company for many years and they are always at the end of the phone. I have been known to call many times in one day and it’s never been an issue always happy to help! Cons Certain reports are in the process of being added but that is the only thing Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor May 15, 2023 Hi Julie, thank you so much for taking the time to review. Glad to see you enjoy working with us, the feeling is mutual and always happy to help TB Tim B. Director Medical Practice ### "Great user friendly system" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 11, 2023 Great from the first demo call, always available and helpful with everything we have asked or needed. great team to work with Pros So easy to use, once set up very little can go wrong. nice to be able to see everything remotly Cons Nothing really, I guess we could all come up with bits we would like but have to say so far the team have listened and acted where possible Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor May 15, 2023 Hi Tim, thank you so much for your review. So pleased to be working with you and that you enjoy it as well. HK Hannah K. Owner/Stylist Health, Wellness and Fitness ### "Salon App" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 24, 2023 Excellent- the support during set up and the continued customer service support is exceptional! Pros Ease for client booking, saves management team time with report generating and clear for staff to see their column and activity Cons Some reports however Salon App are active in taking feedback from their users/customers which is fantastic Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 27, 2023 Hi Hannah, thank you so much for your review. It's been great getting you on board and started with the system, so pleased to hear the last few months have gone well for you. Looking forward to much more and getting you using even more aspects of the system over time! SR Sam R. Salon owner Hospitality ### "Salon app review " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 23, 2023 Pros Easy to use to book appointments, cost is good, text reminders are great and like that someone is at the end of the phone if there’s a problem. Cons Doesn’t easily show cancelled appointments instantly… for some reason they only show after the appointment date that has been cancelled, you have to find them in reports which makes it a long process. Would like a daily notes area for each stylist . And would like to be able to amend prices of bills prior to check out… eg add a discount at time of booking. When transactions are voided it would be expected that loyalty points and account balances return to previous as well but this seems to have to be manually returned to previous…. Which again you have to remember to check!! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 25, 2023 Hi Sam, thank you so much for taking the time to review, great to see the system works for you and we've been able to help. Thank you for your feedback, as always we will take this into consideration for future development to improve the software for you more. [View all Reviews](https://www.capterra.com/p/212388/the-salon-app/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.