# b2b.store Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about b2b.store Software - reviews, pricing plans, popular comparisons to other B2B eCommerce Platform products and more.

Source: https://www.capterra.com/p/212396/b2b-store

---

# 

 b2b.store Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

b2b.store

## What is b2b.store?

Create a store in seconds and access a modern high-performance eCommerce system with a B2B focussed roadmap of features delivered every single month. World-class customer support coupled with highly intuitive client-facing tech developed using Progressive Web App (PWA) technology, whilst the platform can be fully managed via a browser-based admin panel. Self-service allows customers to quickly evaluate the platform, or start trading. Multiple languages and integrations are supported.

## What is b2b.store used for?

[B2B eCommerce Platform](https://www.capterra.com/b2b-ecommerce-platform-software/)[eCommerce](https://www.capterra.com/ecommerce-software/)

Overall rating

Based on 13 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

£40

Other, Per Month

Free trial  
available

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Do you work for b2b.store?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.b2b.store&name=b2b.store)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### b2b.store

4.5 (13)

VS.

[4.3 (655)](https://www.capterra.com/p/227129/Magento-Commerce/reviews/)

Starting Price

£40

Other, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (13)

Ease Of Use

3.8 (6,149)

Value For Money

4.7 (11)

Value For Money

4.1 (5,076)

Customer Service

4.9 (12)

Customer Service

4.0 (4,856)

## b2b.store alternatives

[4.2 (2,003)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

Highest Rated

[Shopify](https://www.capterra.com/p/83891/Shopify/)

[4.5 (6,667)](https://www.capterra.com/p/83891/Shopify/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/83891/Shopify/)

[WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)

[4.5 (1,040)](https://www.capterra.com/p/225601/WooCommerce/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/225601/WooCommerce/)

[Wix](https://www.capterra.com/p/169007/Wix/)

[4.4 (10,603)](https://www.capterra.com/p/169007/Wix/reviews/)

Starting price

$17.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/169007/Wix/)

[View all alternatives](https://www.capterra.com/p/212396/b2b-store/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

For B2B

4.6 (7)

57.14% of 7 reviewers that rated this feature as important or highly important

Serves B2B organizations

Bulk Ordering

3.8 (5)

40.00% of 5 reviewers that rated this feature as important or highly important

Accept and track orders with multiple items

Promotions Management

3.8 (5)

40.00% of 5 reviewers that rated this feature as important or highly important

Design, communicate, and distribute incentives to perform a specific action

Customer Management

3.0 (4)

25.00% of 4 reviewers that rated this feature as important or highly important

Store and organize information about customers and previous interactions

Inventory Control

3.8 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Monitor product stock levels

Mobile Access

4.5 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

b2b.store 23 features

Accept and track orders with multiple items

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Create and manage digital catalog of products/services with their details, specifications, and price

Manage and track all internal and external communication conducted via calls, email, text, or chat

Store and organize information about customers and previous interactions

Add customized logos and colors to align with company branding

Serves B2B organizations

Monitor product stock levels

Track and manage inventory levels to maintain proper supply

Access software remotely via mobile devices

Coordinate marketing efforts across channels (email, landing pages, social media, etc.)

Manage and handle various international currencies

Manage multiple teams and operations from a central location

Manage and track customer orders for goods, investments, or any other purchases

Offers multiple online payment options such as credit card, Paypal, gift cards, mobile payments, and more

Design, communicate, and distribute incentives to perform a specific action

Accept and track repeat orders

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

An order generated by a seller to a customer, containing details about products or services

Manage and track orders being shipped to customers

Checkout of online store

Built-in website builder or integration with third-party site

Get Advice

We can help you find the software with the features you need.

Features

4.0 (13)

4.0

Based on 13 reviews

## Pricing

Value for money

4.7 (11)

Free Trial

Free Version

Basic

£40.00

Other,Per Month

Value for money

4.7 (11)

4.7

Based on 11 reviews

## Integrations

[

Klaviyo](https://www.capterra.com/p/156699/Klaviyo/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (12)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (12)

4.9

Based on 12 reviews

## User reviews

Overall rating

4.5

Based on 13 reviews

Filter by rating

5(7)

4(5)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

IK

Igor K.

general manager

Wholesale

### "food distributor"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 20, 2022

Pros

good options for fulfiling B2B account sales and ordering, easy to set up and manage

Cons

needs more features , but the creators are still improving it (expecting more features soon)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 29, 2022

Thank you so much for taking the time to review b2b.store. We really appreciate it and it's great to see such great feedback. We have an exciting product roadmap and look forward to sharing the new features with you soon.

AR

Aled R.

Director

Wholesale

### "B2B Review by R and I Jones"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 14, 2022

There are large efficiencies - our phone time is down by hours per week. This saves money, and staff time who can be deployed elsewhere. We also tend to get orders in quicker than before meaning route planning is much easier. I would also say that basket size is increased, especially when we have promotions featured.

Pros

The ease of use is a massive plus for us as a wholesaler, and for our customers. We haven't had a single complaint about the ordering process. Some of our customers are also familiar with other wholesale ordering portals, the response we've received is that they prefer this portal

Cons

Difficult to find fault. One thing I'd like to be able to do is quickly add a new product and image, without having to go through a cumbersome import and export via CSV

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 27, 2022

Thank you so much for taking the time to review our platform. Great to hear that your customers are loving b2b.store and think it's better than other portals. And importantly that b2b,store is driving such great efficiencies and growing basket sizes for you.

MH

Mellissa H.

Digital Director

Wholesale

### "B2B UK & EU Sales"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

April 8, 2022

Pros

The platform is great at giving a window into our distribution centres so our sales team don't always have to push the thousands of products we have. It also allows 24/7 customer ordering across the UK and EU with different languages, currencies and pricing. The platform is intuitive and easy to navigate and administer. We also have the flexibility to experiment with functionality to make the platform our own. The B2B store team have been great at making changes and adaptations to meet the needs of our business which can be very specific. They have a great commitment to making the platform work for us so its tailored to our needs, resulting in a digital service our customers use regularly. The b2b store team also brief us monthly on future functionality so we know in advance what is coming and how best to plan.

Cons

The log in area for customers is quite basic as well as the functionality to help them manage their account, which is a work in progress.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 27, 2022

We really appreciate you taking the time to leave such a fantastic and detailed review. So pleased that you are finding the team at b2b.store helpful and supportive in adapting the platform to your needs. It's something we really pride ourselves on so great to hear it's working.

MF

Marc F.

Managing Director

Import and Export

### "B2B.Store"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 4, 2022

Great! Friendly support team too.

Pros

The simplicity of it. Its easy to use and does exactly what it says it can do!

Cons

Dont really ahve one, but if I was pushed, would be great to have a little more flexibility into what it looks like to B2B clients logging on. However, this really is not what we chose the software for, so its not a problem

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 27, 2022

Thanks for your fantastic review Marc. We really appreciate it. It's great that you're so happy with b2b.store and would recommend us to others. Looking forward to a great long term partnership.

FH

Francesca H.

Marketing Coordinator

Arts and Crafts

### "The frictionless ordering platform that everyone needs!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 31, 2022

After showing a tangible willingness to understand, meet and exceed our business’s needs, we chose b2b.store to implement our new trade retail platform so we can offer our customers a frictionless digital ordering solution, supporting our eco business strategy.

Pros

Set up was seamless with minimal virtual handholding due to the intuitive nature of the platform and since launch we are enjoying seeing our customers, existing and new alike, registering for their unique passwords to place orders.

Cons

Happy with everything, and the one and only thing on our snagging list is already currently in developement - the ability for customers to retrieve and amend their own passwords without issue from ourselves.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 1, 2022

Really appreciate you taking the time to leave us a review and that you're so happy with our platform. The update on passwords is coming soon. We'll keep you posted.

BW

Bryce W.

Sales & Operations Manager

Wholesale

### "Thomsons Foodservice B2B.Store Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 30, 2022

Pros

B2B.Store has been a great addition to our business and now plays a massive part in our operation. Features such like promotion and new in have been a great success when implement. Overall we are delighted with how the software works from our side of the business and also we get amazing reviews from our customers. I would like to also give a special mention and thank you to \[ Sensitive Content \] has been amazing throughout.

Cons

I have nothing to report in this section of this review.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 1, 2022

Thank you so much for your amazing review. Really appreciate you taking the time to complete it. We're really pleased you're so happy with b2b.store and look forward to working together for a long time to come.

DS

Davina S.

Sales & Marketing

Wholesale

### "Great ordering solution"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 23, 2022

Pros

Software is easy to use and has proved popular with our customers. Storefront looks great. Had a lot of support from the team in the initial set up. Pricing excellent and supports us to grow our business.

Cons

Nothing we didn't like. Looked a lot to put together initially but actually was straight forward.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 1, 2022

We're so pleased you're loving b2b.store and importantly that it is helping to grow your business. Keep a look out for all the new features coming out soon and give us a shout if you want us to take you through them.

MR

Michael R.

Customer Engagement Manager

Wholesale

### "Great Platform for Scaling eCommerce"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 22, 2022

Great team - intuitive setup - ideal for small to medium business in growth. Customer feedback has been nothing but positive

Pros

The simplicity and ease of customising the platform to the unique business needs of Epicurium

Cons

Perhaps only constructive feedback would be a quick explanation of the benefits, however, I appreciate new features are being rolled out all the time

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 1, 2022

Thanks so much for taking the time to leave us a review. Great to hear how simple and easy you've found the platform. We'd be happy to jump on a call to take you through the latest developments and all b2b.store's benefits.

PB

Paul B.

Purchasing/Sales Manager

Wholesale

### "The Soft Drink Company Ltd"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 22, 2022

Brilliant, a very good and effective ordering system to use. Alongside all the other benefits this has had allowed us to free our telesales staff for more work on business development and overall had a positive impact on our sales & ability to get new customers ordering.

Pros

The layout of the store & the fact that it remains a simple app to use is essential to us. Dealing with thousands of customers that are all from different back-grounds, we sometimes run into language barriers and other issues that can delay our telesales staff, the app cuts all of this out. Giving the customer a simple but effective was to place there order 24/7.

Cons

The ability to use the barcode scanning feature is slightly inconvenient when compared with other some of our competitors app's. Bestways / Parfetts use a swift server app and the scanning feature seems to be a smoother process end-finish, mainly due to not needing to take a pic of the item, instead just hovering your camera over the barcode. Using descriptions while searching for products is also sometimes a little tricky as sometimes you can search for 1 item and completely different results show.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 24, 2022

Many thanks for taking the time to post this review great to hear about the difference b2b.store is making to your business. We'll take a look at the barcode scanning issue you have highlighted. We know all about the Bestway Cash and Carry barcode scanning capability as we developed it and they are a customer of ours, but your store has been developed using a different technology stack. We will keep you posted!

RH

rob h.

IT Manager

Wholesale

### "Online Ordering App"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

March 16, 2022

work in progress, features arriving consistently and fairly responsive, happy to work alongside to help formulate future features

Pros

fairly easy to implement, simple for customers and reps to learn and use. Flexible searching and integration with Erudus

Cons

still features missing, timescale seems long, still work in progress

Reasons for choosing b2b.store

price, versatility, flexibility

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 24, 2022

Thanks for taking the time to post a review. We're releasing new features via our monthly release cycle all the time and really appreciate your continued input to the product's roadmap.

[View all Reviews](https://www.capterra.com/p/212396/b2b-store/reviews/)

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)