# Whalebone Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Whalebone the right Network Security solution for you? Explore 10 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/212399/Whalebone/reviews

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Whalebone

5 (10)

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Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Whalebone

Ease of use

5.0

Customer Service

5.0

## Showing most helpful reviews

Showing 1-10 of 10 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

KB

Karel B.  
executive, director  
Telecommunications  
Used the software for: 2+ years

### "A practical helper for ISP Administration, easy management of legal restrictions and security"

December 17, 2020

5.0

We have been using it for a long time and we are satisfied with our commitment. Minimal repairs and interventions, everything is working as it should be.

Pros

Quite practical and easy to use. There is no need to set up in any complicated way and everything works as it should. Good technical support.

Cons

It is not possible to deploy both primary and secondary DNS domains under one vendor. Then it would also depend on the price how much the DNS would cost.

Reason for choosing Whalebone

Simplicity, reliability, CZ product, trouble-free deployment and operation.

Review Source

SH

Sol H.  
Operation Manager  
Computer Games  
Used the software for: 6-12 months

### "Easy-to-use, Easy-to-deploy, with great Customer Service"

December 15, 2020

5.0

Easy onboarding process and fast implementation. We are able to see what threats/security incidents were detected and stopped in dashboards and reports, which is very useful.

Pros

It was easy to get started and we got all the help we needed. We needed a cybersecurity solution that would protect our network and users on it. At the same time we didn’t want our users to download anything and be protected automatically - Whalebone was only solution to tick all the boxes.

Cons

Nothing comes to mind. The point of Whalebone for us was to be protected at all time without worrying about anything and so far it’s been just like that.

Review Source

PB

Pedram B.  
Senior Operations Executive  
Computer Software  
Used the software for: 6-12 months

### "Great DNS Security Product with a Proactive Team"

November 26, 2020

5.0

I like the white-label option, basically nobody in our network even knows we are using Whalebone to keep everyone safe.

Pros

Great features like content moderation, parental lock etc. that we can also offer clients. It was easy to set up, is easy to use and even easier to manage. This solution helps keep our network safe and every user on it.

Cons

No cons. We are very happy with Whalebone. They continue improving the product periodically.

Review Source

SH

Slavoj H.  
Developer - system integrator  
Telecommunications  
Used the software for: 6-12 months

### "API and Integration"

December 15, 2020

5.0

Best benefit of using Whalebone on our network is that we are able to prevent many of phishing attacks on our end users and keep them better secured. Also, we have via webhooks immediate response on every fishy traffic on our DNS resolvers.

Pros

Rich API with documentation Webinars with news about development Webhooks integration

Cons

Few bugs, that was meanwhile fixed, so that's more Pros, than Cons ;)

Reason for choosing Whalebone

They had an great demo, we was able to test it on our network before we chose them for real application. They had good support and they implemented reasonable chandes that was not in demo.

Review Source

JK

Jan K.  
Technical director  
Internet  
Used the software for: 2+ years

### "Whalebone profit for ISP"

January 6, 2021

5.0

Pros

Very easy and automatic implementation. No disruption DNS service for end-users in last three year (all time of using). Friendly customer service.

Cons

I miss feature of authoritative DNS server.

Review Source

CP

Claudia P.  
Productmanager  
Telecommunications  
Used the software for: 6-12 months

### "perfect end consumer IT Security product "

November 27, 2020

5.0

Whalebone provides a professional and efficient customer service. They are acting prompt and attentive. They also do follow ups to make sure that everything works and the customer is satisfied. It's a pleasure to work with them. Keep up the great service!

Pros

\- no app or installation required - does exactly what is promised - great price/value - support and engagement from whalebone.

Cons

nothing to highlight here. The product works and does it's job.

Reason for choosing Whalebone

Product and offering totally fit to our needs

Review Source

AP

Aleksandar P.  
OTT Partnerships Manager  
Telecommunications  
Used the software for: 6-12 months

### "My exp with Whalebone solution"

December 14, 2020

5.0

perfect

Pros

customization options, easy implementation, excellent customer service and UX

Cons

nothing for the moment; the Whalebone solution works properly and without any issues

Review Source

BB

Bill B.  
Director  
Wireless  
Used the software for: Less than 6 months

### "Excellent DNS solution"

December 14, 2020

5.0

Excellent support.

Pros

I thought only very large or very expensive DNS solutions would handle malware DNS entries and neutralise them - whalebone proved me wrong. Excellent solution.

Cons

None, to be honest. it worked straight out of the box for us. We built four resolvers and placed these around our network - and it all worked.

Reason for choosing Whalebone

N/A

Review Source

DD

David D.  
CTO  
Wireless  
Used the software for: Less than 6 months

### "4 Stars "

December 2, 2020

5.0

Pros

1\. Ease of use 2. Implementing Whalebone into the network 3. Added security on the network 4.

Cons

I find that the content filtering does not work as well as advertised

Review Source

ZK

Zdenek K.  
owner  
Internet  
Used the software for: Less than 6 months

### "Software evaluation"

December 23, 2020

5.0

I'm glad we have this software installed on our network

Pros

Simple and quick setup, Easy installation, Highly customizable solution, White-label option, Zero disruption for end-users, Excellent customer service

Cons

I have no reservations about the software

Review Source

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