--- title: "Redmine Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Redmine the right IT Project Management solution for you? Explore 177 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/212445/Redmine/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- Redmine 4.1 (177) [View alternatives](https://www.capterra.com/p/212445/Redmine/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Reviews of Redmine Ease of use 3.8 Customer Service 3.4 ## Pros and Cons in Reviews Jim C TPMTelecommunications, 10,001+ employeesUsed the software for: More than 2 years. “Redmine can be used in project and task management, and can also be used as timesheet management, it can easily set up workflow.“ October 31, 2025 Jim C TPMTelecommunications, 10,001+ employeesUsed the software for: More than 2 years. “When I used Redmine, it is more like general task management tool, can't very closely work with Agile or Scrum methodology.“ October 31, 2025 DM Diego Alonso M Project coordinatorComputer Games, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “I like the reporting and project management was made really easy and organized.“ September 27, 2025 Martynas S Infrastructure managerComputer & Network Security, 201 - 500 employeesUsed the software for: 6-12 months. “It looks dated and philosophy is also a bit dated.“ December 28, 2024 Sofia B Senior Test EngineerComputer & Network Security, 501 - 1,000 employeesUsed the software for: More than 2 years. “Using a ready-made distro can make things easier.“ February 3, 2025 LC Lecze C QA TesterOutsourcing/Offshoring, 5,001 - 10,000 employeesUsed the software for: 6-12 months. “I would say that UI looks as if very outdated, it has a look of the early 2000s.“ November 10, 2023 MF Marcos F SRE Team LeadComputer Software, 201 - 500 employeesUsed the software for: More than 2 years. “One of the things I like the most about Redmine is the customization it has. If you have an on-premise service you could just create your own theme for the company, create your own "ticket" categories and so on.“ January 20, 2023 John R Software EngineerAutomotive, 10,001+ employeesUsed the software for: More than 2 years. “Sometimes we would lose access to tickets and issues, and sometimes they disappeared out of the system, or we'd see duplications.“ January 14, 2023 ## Showing most helpful reviews Showing 1-25 of 177 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use R Reviewer Chef de projet e-santé Used the software for: 3-5 years ### "Un outil complet et performant pour la gestion de projets complexes." April 29, 2026 4.0 C'est un outil de confiance pour la gestion de workflows structurés, bien qu'une modernisation de l'ergonomie soit nécessaire pour améliorer l'expérience utilisateur au quotidien. Pros Une solution extrêmement flexible et robuste pour le suivi multi-projets, offrant une gestion des tickets précise et une traçabilité irréprochable grâce à ses plugins. Cons L'interface utilisateur est datée et peu intuitive, ce qui rend la courbe d'apprentissage assez complexe pour les profils non techniques lors des configurations. Review Source R Reviewer Software Development Team Manager Used the software for: 3-5 years ### "Versatility = Redmine as Bug Tracker/Project Manager" December 19, 2019 4.0 Redmine is my de-facto BTS every company I go. I am very happy with its stability, versatility and easy to use for the end user. Pros Redmine is a powerful Bug tracker system with such a flexibility that you can use it as your CMS if you want. There is a ton of plugins to install. You can use Redmine as a CRM, ERP, Payroll, etc... as long as the community around it can imagine a use case, it will exist. There are some paid services which customize Redmine to run as a full ERP, but I have no experience with them. Cons The installation process can be a pain for novices: You have to prepare your VM installing Ruby, then Ruby Gems and others gems to make advances functions to work. The source control system interface is good, but hard to install and configure. You will have better luck if you download a Bitnami VM or an AWS Appliance Image. There is a Docker image as wall, but I have no experience with it. Review Source Yu-Chun(Jim) C. TPM Used the software for: 3-5 years ### "Using Redmine in project/task management." November 3, 2025 4.0 I used Redmine in projects from 2011-2017, now I still occasionally used it in my side projects. But for software development projects, I used Jira more. Pros Redmine can be used in project and task management, and can also be used as timesheet management, it can easily set up workflow. Cons When I used Redmine, it is more like general task management tool, can't very closely work with Agile or Scrum methodology. Review Source Verified Reviewer Infrastructure manager Used the software for: Less than 1 year ### "Redmine has a perception issue - might be good tool, but is not very inviting to the eye" January 3, 2025 3.0 It did not just clicked with us. In retrospect - a tool is not enough if the monkey is not wise to use it. Pros Redmine used to be de facto project management software when people knew what RoR is and it has this distinctive look of software that is too stubborn to change for the better or worse of it. I like that it is Open Source and some of developers are familiar with it, but if you are not using it and choosing your first project management software - look somewhere else. You can self host it, but eventually you will reach its limits and it will be PITA to maintain it. Cons It looks dated and philosophy is also a bit dated. Also we were using it wrong, but this is not surprising as it is quite rigid in comparison to other tools (that might be too flexible). Review Source R Reviewer Solutions Engineer Used the software for: 3-5 years ### "Great ticket management once you heavily customize" December 19, 2024 4.0 Pros It's open source, so it is easy to customize. Cons The UI is ugly, even with the different themes, it's not fun to have to stare at all day for an engineering team. Review Source R Reviewer Desarrollador de front-end Used the software for: 3-5 years ### "It's good but old" October 21, 2020 4.0 Some years ago, maybe this software was great, not it's a bit old and hard to use compared to the compoetence Pros You can manage a lot of projets It's GNU/GPL (open source) Capacity to track versions A lot of customizations for all tickets Cons Nowadays the design is a bit obsolete A bit slow on big projects Hard to manage tickets (filter is old school components) Review Source Jason W. IT Support Used the software for: Less than 1 year ### "Flexible Project Management" May 21, 2021 4.0 We're customized Redmine to support several aspects of our IT business. Its made it easy to departmentalize things such as Change Requests, Active Directory Request and General Ticket. We've even integrated it into a Self Serve IT tool we recently launched. Its branched several moved pieces together. Pros Redmine supports countless user created plugins. This provides a lot of potential for how Redmine can be used. In our case, we customized Redmine to function as an inexpensive IT Change Management / Ticketing Tool. Cons Slight learning curve at first. But Redmine has a lot of forums available, so any challenge you face or feature you may struggle with surely has a forum post about it. I always found the solution to my problem before long. Review Source Jander S. Project Manager Used the software for: 3-5 years ### "Use Redmine for yours daily tasks" October 10, 2019 4.0 We use Redmine to record everyday task tasks. We would like more resources for project management and agile methodologies. This is generally a good tool, but it depends on your goals. Pros Redmine is a great tool for daily tasks. It is opensource and has several plugins that offer more features. Its API allows for easy integration with other software. Cons Project management features are lacking. It is very confusing and the presentation is not good. You need reports too, although new ones can be created using the API. Features for agile methodologies are very important. There is a plugin, but it does not offer a good backlog presentation. Review Source R Reviewer BI Engineer Used the software for: Less than 1 year ### "Handy for Attendance and Leaves management" October 1, 2024 5.0 Pros Attendance module integration is really cool. Cons The user interface could be improved. For me it is very basic. Review Source Diego Alonso M. Project coordinator Used the software for: 1-3 years ### "Redmine is good" September 30, 2025 5.0 I really liked working with Redmine. Keeping track of the number of instances for an issue was really helpful. Pros I like the reporting and project management was made really easy and organized. Keeping track of issues is critical. Cons The interface could be a little bit more polished but it gets the job done so it's not an issue at all. Review Source R Reviewer Senior Test Engineer Used the software for: 3-5 years ### "No longer at par with technology" February 4, 2025 3.0 Pros Redmine was our project management tool for several years. Lightweight and streamlined web app to track everything in the project, wiki and code/document repo included. Using a ready-made distro can make things easier. We now use it as project archive. Cons It is quite old as technological stack. It requires high knowledge to upgrade and specially to ensure data migration, we had a hard time upgrading and had to move to another tool, keeping it as an archive. Review Source R Reviewer sales rep Used the software for: 1-3 years ### "awesome review " February 14, 2025 5.0 It’s easy to use, even for someone like me who barely reads instructions. Pros Does it do everything I need? No idea—I haven't even explored all the features yet. Cons But it looks cool, runs smoothly, and hasn’t crashed my computer, Review Source R Reviewer Business Applications Developer Used the software for: 1-3 years ### "Redmine Review " December 15, 2022 5.0 It’s been great. Especially if it’s issue tracking you’re looking for, Redmine is the best software I’ve used so far Pros It’s straight forward and doesn’t deviate from its functionality. After setting it up you’ll get used to it easily. Each functionality there is necessary and easy to use as well Cons The user interface is a bit bland. A bit of customization needs to be made so it’s looks a bit lively. Review Source R Reviewer Product Manager Used the software for: 1-3 years ### "Redmine make my project easier" May 9, 2022 5.0 Overall, I'm really excited and get helping from this software. Thank you for making great Project Management software that can make easier to use and increase my time to get another thing than coordination manually to the team. Pros Task management, and collaboration can be set up within minutes. It can increase our time to manage other things and make sure the project running well from update in Redmine. Cons Resource booking not shown more effective, maybe Redmine team can improve some point in Resource Booking feature Review Source R Reviewer Software Engineer Used the software for: 3-5 years ### "Best freely available project management tool" June 12, 2023 4.0 Pros The advantage of Redmine is that it is freely available and can be freely extended by developing your own plugins. Cons Due to the openness of redmine and the possibility of extending it with plugins, it can sometimes take a long time after an update for all plugins, whether purchased or self-developed, to be adapted for the corresponding version. Review Source Verified Reviewer Head of IT and PM Used the software for: 3-5 years ### "A great IT task management platform" March 15, 2023 4.0 I've been using Redmine for IT task management and I'm very happy with it. It's an open source solution. Pros Integrates with Subversion and Git, which is awesome for IT PM. Cons It does not have native Oauth2 authentication Review Source VR Verified Reviewer Business Analyst Used the software for: 1-3 years ### "It's competency in ticket tracking is superb" September 5, 2018 4.0 You do not have to be a tech savvy in order to use this application, just let your IT admin to set it up in your computer, then it's all good. All you have to know is what kind of ticket you are going to create and what are its details. Pros 1\. Easy to customize, you can create and select different trackers for your ticket 2. Custom fields allows you to display what are the necessary inputs needed for your ticket. 3. Able to create your own template 4. Create your filter that can be visible to others if you want to. 5. Easy viewing of the ticket status through Roadmap, Agile, or Backlogs (from old version) and etc., Cons I don't have any cons about using Redmine, it reached my satisfaction. It sends you mail for every changes in the ticket, and that makes me on track. Review Source R Reviewer QA Tester Used the software for: Less than 1 year ### "Redmine Software Review" November 15, 2023 5.0 Fun and smooth, having that feeling of sentiment not overshadowing it's overall usability. Pros What I love best about Redmine is the ease of using it, nothing feels too complicated. It's also free! Cons I would say that UI looks as if very outdated, it has a look of the early 2000s. However, others may argue that this is stylish, and there is some merit to this, I'd agree. Review Source Verified Reviewer Director of IT and Digital Marketing Used the software for: 3-5 years ### "Great for issue and task tracking" April 6, 2022 5.0 We loved using Redmine, but eventually replaced it with JIRA, JIRA Service Desk, and Confluence. Which helped us better manage help desk and project tracking issues in one system. Pros Great price (free) for a good set of project task and time tracking features. Cons Lack of integration with help desk systems. Review Source Versha S. QA Tester Used the software for: 1-3 years ### "Redmine review" November 16, 2021 4.0 I can use it but would prefer if it becomes more easy to access tasks from previous sprints and bit more manageable. Pros I like how we can set priority to our tasks. Also it’s pretty easy to manage QA process. Setting status and changing it during the process is very good. Assignment of tasks are easy. Github integration is fantastic. Cons By look, it feels really complicated. Some hands on time is needed to understand the product. Also, I struggle with searching the task that are from previous sprints. Review Source VR Verified Reviewer Senior Project Manager Used the software for: 3-5 years ### "Good tool but needs a refresh " September 10, 2019 4.0 Good option for keeping teams organized around the work and more budget friendly than JIRA. Pros Simplicity is Redmine's strength by far. It's got a no-frills interface and everything is fairly straightforward and easy to navigate. Cons It's a little feature-lacking compared to some of the other platforms that do the same thing. I definitely find myself frustrated by the search feature for instance. Review Source VR Verified Reviewer Consultor Used the software for: 3-5 years ### "Good Tool To Manage Projects and Employees" May 15, 2018 5.0 Pros In my company we use it to manage the amount of hours an employee work in different projects every single week, i love it because you get to have a full vision of employees behavior. Cons Sometimes when you're assiging hours to projects you're involve in it throws an error and you lose everything you had written before that. Review Source VR Verified Reviewer Research Intern Used the software for: 3-5 years ### "My take on Redmine" November 22, 2019 3.0 I've used Redmine over the years, although useful it has brought a lot of hassle. Pros Redmine gives a lot of space to customization. It can become a useful space to produce and store textual artifact as well. Cons Redmine is not as well equipped for Agile development processes. Its markdown syntax is also clunky. Review Source R Reviewer Quality Analyst Used the software for: 3-5 years ### "Ticket tracking for small businesses" December 21, 2018 4.0 Pros Redmine is a great tool as long as your workflow fits its expected flow. We use it for our incoming bug report triage, and it works well. Generally works well. Cons If you need to have multiple people collaborate/work on a ticket before it can be completed (eg. Analysis by one person, but development or testing by another), it can be difficult to manage this flow. The transitions between stages has to be done by the users (outside of the flow). Upgrading the tool can be a little more effort, but that's because it's open-source, and upgrade guides aren't very thorough at times. Review Source Suleman A. Senior Software Developer - NodeJS/Express, Angular, MVC Framework Used the software for: 3-5 years ### "Used the Redmine for issues tracking within the company" April 8, 2019 5.0 My overall experience with Redmine is good. Pros To add the users as the watchers is the feature I like most. Cons Custom listing needs a lot of improvements. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.