--- title: "Redmine Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Redmine the right IT Project Management solution for you? Explore 177 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/212445/Redmine/reviews/" page_type: "reviews" language: "en" --- Redmine 4.1 (177) [View alternatives](https://www.capterra.com/p/212445/Redmine/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 20th, 2026 # Reviews of Redmine Ease of use 3.8 Customer Service 3.4 ## Pros and Cons in Reviews Jim C TPMTelecommunications, 10,001+ employeesUsed the software for: More than 2 years. “Redmine can be used in project and task management, and can also be used as timesheet management, it can easily set up workflow.“ October 31, 2025 Jim C TPMTelecommunications, 10,001+ employeesUsed the software for: More than 2 years. “When I used Redmine, it is more like general task management tool, can't very closely work with Agile or Scrum methodology.“ October 31, 2025 DM Diego Alonso M Project coordinatorComputer Games, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “I like the reporting and project management was made really easy and organized.“ September 27, 2025 Martynas S Infrastructure managerComputer & Network Security, 201 - 500 employeesUsed the software for: 6-12 months. “It looks dated and philosophy is also a bit dated.“ December 28, 2024 Sofia B Senior Test EngineerComputer & Network Security, 501 - 1,000 employeesUsed the software for: More than 2 years. “Using a ready-made distro can make things easier.“ February 3, 2025 LC Lecze C QA TesterOutsourcing/Offshoring, 5,001 - 10,000 employeesUsed the software for: 6-12 months. “I would say that UI looks as if very outdated, it has a look of the early 2000s.“ November 10, 2023 AT Anjum T BI EngineerInformation Technology and Services, 11 - 50 employeesUsed the software for: Less than 6 months. “Attendance module integration is really cool.“ September 28, 2024 John R Software EngineerAutomotive, 10,001+ employeesUsed the software for: More than 2 years. “Sometimes we would lose access to tickets and issues, and sometimes they disappeared out of the system, or we'd see duplications.“ January 14, 2023 ## Showing most helpful reviews Showing 1-25 of 177 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jose Miguel S. Software Development Team Manager Computer Software Used the software for: 2+ years ### "Versatility = Redmine as Bug Tracker/Project Manager" December 16, 2019 4.0 Redmine is my de-facto BTS every company I go. I am very happy with its stability, versatility and easy to use for the end user. Pros Redmine is a powerful Bug tracker system with such a flexibility that you can use it as your CMS if you want. There is a ton of plugins to install. You can use Redmine as a CRM, ERP, Payroll, etc... as long as the community around it can imagine a use case, it will exist. There are some paid services which customize Redmine to run as a full ERP, but I have no experience with them. Cons The installation process can be a pain for novices: You have to prepare your VM installing Ruby, then Ruby Gems and others gems to make advances functions to work. The source control system interface is good, but hard to install and configure. You will have better luck if you download a Bitnami VM or an AWS Appliance Image. There is a Docker image as wall, but I have no experience with it. Alternatives considered [Bugzilla](https://www.capterra.com/p/119057/Bugzilla/) Reason for choosing Redmine Better look & feel than Bugzilla. Easier to configure than MantisBT. Open source Review Source Jim C. TPM Telecommunications Used the software for: 2+ years ### "Using Redmine in project/task management." October 31, 2025 4.0 I used Redmine in projects from 2011-2017, now I still occasionally used it in my side projects. But for software development projects, I used Jira more. Pros Redmine can be used in project and task management, and can also be used as timesheet management, it can easily set up workflow. Cons When I used Redmine, it is more like general task management tool, can't very closely work with Agile or Scrum methodology. Alternatives considered [Jira](https://www.capterra.com/p/19319/JIRA/) Reason for choosing Redmine More closely work with Scrum project. now my software project are small and Agile base, Jira is more suitable. Switched from [Rational ClearQuest](https://www.capterra.com/p/233265/Rational-ClearQuest/) Easy to use, easy to maintain, and it is open source. Review Source VR Verified Reviewer Infrastructure manager Computer & Network Security Used the software for: 6-12 months ### "Redmine has a perception issue - might be good tool, but is not very inviting to the eye" December 28, 2024 3.0 It did not just clicked with us. In retrospect - a tool is not enough if the monkey is not wise to use it. Pros Redmine used to be de facto project management software when people knew what RoR is and it has this distinctive look of software that is too stubborn to change for the better or worse of it. I like that it is Open Source and some of developers are familiar with it, but if you are not using it and choosing your first project management software - look somewhere else. You can self host it, but eventually you will reach its limits and it will be PITA to maintain it. Cons It looks dated and philosophy is also a bit dated. Also we were using it wrong, but this is not surprising as it is quite rigid in comparison to other tools (that might be too flexible). Review Source GD Gerrit D. Solutions Engineer Computer Software Used the software for: 2+ years ### "Great ticket management once you heavily customize" December 12, 2024 4.0 Pros It's open source, so it is easy to customize. Cons The UI is ugly, even with the different themes, it's not fun to have to stare at all day for an engineering team. Switched from [Pivotal Tracker](https://www.capterra.com/p/227356/Pivotal-Tracker/) We got a new director of engineering who wanted something more customizable. Review Source Ruben A. Desarrollador de front-end Financial Services Used the software for: 2+ years ### "It's good but old" October 20, 2020 4.0 Some years ago, maybe this software was great, not it's a bit old and hard to use compared to the compoetence Pros You can manage a lot of projets It's GNU/GPL (open source) Capacity to track versions A lot of customizations for all tickets Cons Nowadays the design is a bit obsolete A bit slow on big projects Hard to manage tickets (filter is old school components) Switched from [Jira](https://www.capterra.com/p/19319/JIRA/) Company do the change to increase the productivity Review Source Jason W. IT Support Information Technology and Services Used the software for: 6-12 months ### "Flexible Project Management" May 19, 2021 4.0 We're customized Redmine to support several aspects of our IT business. Its made it easy to departmentalize things such as Change Requests, Active Directory Request and General Ticket. We've even integrated it into a Self Serve IT tool we recently launched. Its branched several moved pieces together. Pros Redmine supports countless user created plugins. This provides a lot of potential for how Redmine can be used. In our case, we customized Redmine to function as an inexpensive IT Change Management / Ticketing Tool. Cons Slight learning curve at first. But Redmine has a lot of forums available, so any challenge you face or feature you may struggle with surely has a forum post about it. I always found the solution to my problem before long. Alternatives considered [osTicket](https://www.capterra.com/p/125118/osTicket/) Reason for choosing Redmine We already had an implementation of Redmine put to use. Switched from [Kaseya VSA](https://www.capterra.com/p/100303/Kaseya-VSA/) Redmine offers a free alternative Review Source JS Jander S. Project Manager Higher Education Used the software for: 2+ years ### "Use Redmine for yours daily tasks" October 8, 2019 4.0 We use Redmine to record everyday task tasks. We would like more resources for project management and agile methodologies. This is generally a good tool, but it depends on your goals. Pros Redmine is a great tool for daily tasks. It is opensource and has several plugins that offer more features. Its API allows for easy integration with other software. Cons Project management features are lacking. It is very confusing and the presentation is not good. You need reports too, although new ones can be created using the API. Features for agile methodologies are very important. There is a plugin, but it does not offer a good backlog presentation. Alternatives considered [OTRS](https://www.capterra.com/p/127284/OTRS/) Reason for choosing Redmine Opensource, plugins and for being widely used by the community. Review Source DAM Diego Alonso M. Project coordinator Computer Games Used the software for: 1-2 years ### "Redmine is good" September 27, 2025 5.0 I really liked working with Redmine. Keeping track of the number of instances for an issue was really helpful. Pros I like the reporting and project management was made really easy and organized. Keeping track of issues is critical. Cons The interface could be a little bit more polished but it gets the job done so it's not an issue at all. Review Source Sofia B. Senior Test Engineer Computer & Network Security Used the software for: 2+ years ### "No longer at par with technology" February 3, 2025 3.0 Pros Redmine was our project management tool for several years. Lightweight and streamlined web app to track everything in the project, wiki and code/document repo included. Using a ready-made distro can make things easier. We now use it as project archive. Cons It is quite old as technological stack. It requires high knowledge to upgrade and specially to ensure data migration, we had a hard time upgrading and had to move to another tool, keeping it as an archive. Review Source jC jamal C. sales rep Information Services Used the software for: 1-2 years ### "awesome review " February 10, 2025 5.0 It’s easy to use, even for someone like me who barely reads instructions. Pros Does it do everything I need? No idea—I haven't even explored all the features yet. Cons But it looks cool, runs smoothly, and hasn’t crashed my computer, Review Source VR Verified Reviewer Consultant Information Technology and Services Used the software for: 1-2 years ### "Redmine review" November 9, 2024 4.0 Pros Redmine is a tool used for project management and task tracking. It is pretty flexible bug-tracking software, and easy to install. Cons Redmine has a quite poor graphic user interface. Review Source VR Verified Reviewer IT Desing Financial Services Used the software for: 2+ years ### "Free task management tool" July 15, 2022 2.0 It is easy to use, useful for independent tasks, small projects and without dependencies. Pros It is a free tool that allows you to manage tasks Cons It is not very robust, it does not allow me to control state changes with conditions or programming, it does not allow me to create dependencies between tasks that allow me to have a specific project Review Source MF Marcos F. SRE Team Lead Computer Software Used the software for: 2+ years ### "Full customizable but not great" January 20, 2023 2.0 Pros One of the things I like the most about Redmine is the customization it has. If you have an on-premise service you could just create your own theme for the company, create your own "ticket" categories and so on. It's very flexible in that way so if you manage it correctly and have a great maintenance probably it's worth for a few bucks. Cons It's horrible at issue management, even tho you can customize the UX it's not intuitive, it has a big community but not that big compared with their competitors and most of the plugins are hard to implement or incomplete since are obsolete. Also if you choose the on-premise solution like I said you will have to make a monthly maintenance or in large companies it does not escalate properly and you will have to improve your servers expending more money or even extracting the database to another external service. Review Source FG Flo G. Software Engineer Information Technology and Services Used the software for: 2+ years ### "Best freely available project management tool" June 11, 2023 4.0 Pros The advantage of Redmine is that it is freely available and can be freely extended by developing your own plugins. Cons Due to the openness of redmine and the possibility of extending it with plugins, it can sometimes take a long time after an update for all plugins, whether purchased or self-developed, to be adapted for the corresponding version. Alternatives considered [Jira](https://www.capterra.com/p/19319/JIRA/)[GitLab](https://www.capterra.com/p/159806/GitLab/) Review Source VR Verified Reviewer Head of IT and PM Biotechnology Used the software for: 2+ years ### "A great IT task management platform" March 11, 2023 4.0 I've been using Redmine for IT task management and I'm very happy with it. It's an open source solution. Pros Integrates with Subversion and Git, which is awesome for IT PM. Cons It does not have native Oauth2 authentication Alternatives considered [JIRA Service Management](https://www.capterra.com/p/227102/JIRA-Service-Management/) Reason for choosing Redmine Redmine is free open-source. Review Source VR Verified Reviewer Business Analyst Information Technology and Services Used the software for: 1-2 years ### "It's competency in ticket tracking is superb" September 4, 2018 4.0 You do not have to be a tech savvy in order to use this application, just let your IT admin to set it up in your computer, then it's all good. All you have to know is what kind of ticket you are going to create and what are its details. Pros 1\. Easy to customize, you can create and select different trackers for your ticket 2. Custom fields allows you to display what are the necessary inputs needed for your ticket. 3. Able to create your own template 4. Create your filter that can be visible to others if you want to. 5. Easy viewing of the ticket status through Roadmap, Agile, or Backlogs (from old version) and etc., Cons I don't have any cons about using Redmine, it reached my satisfaction. It sends you mail for every changes in the ticket, and that makes me on track. Review Source LC Lecze C. QA Tester Outsourcing/Offshoring Used the software for: 6-12 months ### "Redmine Software Review" November 10, 2023 5.0 Fun and smooth, having that feeling of sentiment not overshadowing it's overall usability. Pros What I love best about Redmine is the ease of using it, nothing feels too complicated. It's also free! Cons I would say that UI looks as if very outdated, it has a look of the early 2000s. However, others may argue that this is stylish, and there is some merit to this, I'd agree. Review Source VR Verified Reviewer Director of IT and Digital Marketing Retail Used the software for: 2+ years ### "Great for issue and task tracking" April 5, 2022 5.0 We loved using Redmine, but eventually replaced it with JIRA, JIRA Service Desk, and Confluence. Which helped us better manage help desk and project tracking issues in one system. Pros Great price (free) for a good set of project task and time tracking features. Cons Lack of integration with help desk systems. Review Source VS Versha S. QA Tester Information Technology and Services Used the software for: 1-2 years ### "Redmine review" November 11, 2021 4.0 I can use it but would prefer if it becomes more easy to access tasks from previous sprints and bit more manageable. Pros I like how we can set priority to our tasks. Also it’s pretty easy to manage QA process. Setting status and changing it during the process is very good. Assignment of tasks are easy. Github integration is fantastic. Cons By look, it feels really complicated. Some hands on time is needed to understand the product. Also, I struggle with searching the task that are from previous sprints. Review Source VR Verified Reviewer Senior Project Manager Marketing and Advertising Used the software for: 2+ years ### "Good tool but needs a refresh " September 6, 2019 4.0 Good option for keeping teams organized around the work and more budget friendly than JIRA. Pros Simplicity is Redmine's strength by far. It's got a no-frills interface and everything is fairly straightforward and easy to navigate. Cons It's a little feature-lacking compared to some of the other platforms that do the same thing. I definitely find myself frustrated by the search feature for instance. Review Source Santhosh R. Test Engineer Computer Software Used the software for: 2+ years ### "Ticket managment tool." February 4, 2019 4.0 Pros It is very good open source Ticket Management Tool, User friendly, Easy to understand & good User Interface. Easy to Create a Ticket and update, We can also Upload the image, video and supported files. We can easily filter the Tickets and Track it. Cons Some time i observed page loading and We can't upload more than 5MB data file Review Source Tony B. Semi Senior QA Engineer Used the software for: 1-2 years ### "Redmine has all the features needed in order to keep an agile project running." May 28, 2018 4.0 It's was a great tool that support the basics for the agile team, for beign a free version it has all the basic features required. Pros Redmine is a really easy tool to use, very intuitive. It's a free tool, easy to install and run. Supports roles and permission configuration for the users. Tickets created can store description and attached files. Tickets can be easylly found. Cons The scrum board is not part of the redmine core, must use a third party plugin in order to support the scrum columns. Review Source nuwan C. Quality Assurance Used the software for: 1-2 years ### "Redmine is used for both project management & bug tracking." July 13, 2018 4.0 Maintaining the sub projects under main projects we are able to track our bugs separately without mixing up. Pros 1\. It's free & open source. 2. Can create multiple main projects & subprojects. 3. Can track the changes & authors of the changes. 4. Manage project versions. 5. Easy to use & understand the system. Cons 1\. The UI of the system is a bit of outdated. 2. Search panel can be a little bit confused for fresh users. Review Source MF Michael F. Professor and IT Consultant Computer Software Used the software for: 2+ years ### "Very good and robust ticket system" October 13, 2016 5.0 I am using Redmine since 4 years now on a small virtual server which has now problem serving 30 power users with about 20% cpu load. Redmine has everything you need if you are looking for a ticket system. I use it for my advanced software engineering classes and for all my other projects, too. This system has never let me down. You can customize workflows, ticket types, extra field and there is a great community with a lot of plugins for special needs. I can absolutely recommend this system. Pros Easy to install and maintain. Easy configuration. Does not require a lot of hardware to run. Cons Looks a bit outdated but I don't do many updates. Review Source JS Javier S. IT personal Information Technology and Services Used the software for: 6-12 months ### "There are better alternatives" November 5, 2019 3.0 As a first approach in teams organizations, it's an useful tool, but it should modernize its interface. The wiki section is well constructed, in fact, nowadays, after stop using redmine as a team/task planner, it's the only element we are still using. The proyect managing have been changed to Trello Pros Redmine was the first proyect manager / team planner we used and it was helpful in order to control task completions, progress and term deviations. The incorporated wiki section is useful in order to get all the activities well documentated between team members. Cons The interface is not so friendly, it seems 'old fashioned' and it's not suitable to use from a mobile device. Nowadays that other tools let's you use its infrastructure, the first setup is only reserved to IT personal because it must be installed on the server side, so it's not a tool anyone can configure. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.