--- title: "Redmine Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Redmine Software - reviews, pricing plans, popular comparisons to other IT Project Management products and more." source_url: "https://www.capterra.com/p/212445/Redmine/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # Redmine Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Redmine ## What is Redmine? Redmine is the #1 choice in IT Project Management Software for tens of thousands companies worldwide. Award-winning and consistently rated 5 stars for its ease of use and customer support, Redmine by Planio will help your team ship projects consistently on time and on budget. Super-charge your productivity and keep everyone in the loop with Redmine by Planio! ## What is Redmine used for? [Project Management](https://www.capterra.com/project-management-software/)[IT Project Management](https://www.capterra.com/it-project-management-software/)[Project Tracking](https://www.capterra.com/project-tracking-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 177 user reviews Reviews sentiment Positive 79% Neutral 16% Negative 5% Pros & cons Comprehensive project tracking features Extensive workflow customization options Outdated and unintuitive interface Starting price $25 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... - Time Tracking / 2026 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Redmine?[Manage this product listing](https://www.g2.com/products/redmine/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Redmine 4.1 (177) VS. [4.6 (6,130)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting Price $25 per user, per month Starting Price $9 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.8 (175) Ease Of Use 4.5 (14,818) Value For Money 4.4 (110) Value For Money 4.3 (10,129) Customer Service 3.4 (89) Customer Service 4.4 (9,865) ## Redmine alternatives [4.4 (3,046)](https://www.capterra.com/p/76113/Wrike/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.5 (3,575)](https://www.capterra.com/p/79104/Smartsheet/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.5 (878)](https://www.capterra.com/p/169455/Zoho-Projects/reviews/) Starting price $4.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Jira](https://www.capterra.com/p/19319/JIRA/) [4.4 (15,777)](https://www.capterra.com/p/19319/JIRA/reviews/) Starting price $7.91 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/19319/JIRA/) [View all alternatives](https://www.capterra.com/p/212445/Redmine/alternatives/) ## FAQs about Redmine Overview ### What problems does Redmine solve? Redmine solves scattered project work, unclear ticket ownership, and disconnected time records by centralizing tasks, defects, subtasks, priorities, workflows, and effort logs. Software development, IT support, QA, and project management teams use it to coordinate multi-project work, track issue resolution, link code changes, document decisions, and monitor schedules through reports and Gantt charts. Answer based on 138 reviews Overview ### Which roles and teams benefit most from Redmine? Redmine is most used by software engineers, developers, QA teams, and project managers coordinating software delivery. Engineering teams track bugs, tasks, and sprint work, while QA specialists manage test issues and verification. Consultants, account managers, and business owners use project views to monitor client work, deadlines, and team accountability. Answer based on 171 reviews Overview ### What company size and industries is Redmine built for? Redmine is used by technical teams, with small businesses representing 67% of reviewers and Information Technology and Services leading at 25%. It also serves enterprise organizations (17%) and midsize businesses (16%), particularly in Computer Software (21%) and Internet companies (8%), for project management, issue and bug tracking, help desk work, file sharing, and repository hosting. Answer based on 177 reviews Features and Usability ### What are the key features of Redmine? Redmine includes core project management features such as task management, project planning, multiple projects, customizable fields, and time tracking. Its most-discussed capabilities include issue management with issue history and comments, prioritization of tickets by importance and effort, and status tracking to monitor project progress and potential problems. Answer based on 14 reviews Getting Started and Support ### What training and onboarding options does Redmine offer? Redmine provides videos as a training option for teams getting started. Videos can support self-paced learning and serve as a visual reference for setup steps and core features. Only this training format is confirmed in the catalog data. Answer based on 7 reviews Getting Started and Support ### What customer support options does Redmine offer, and how do users rate the experience? Redmine offers FAQ/forum resources and a knowledge base for user assistance. Support experiences vary: some users describe help and training as easy to access, with problems resolved quickly and helpfully. Others report uncertainty about customer support, limited timely official assistance, and reliance on a smaller community for guidance. Answer based on 18 reviews Features and Usability ### Is Redmine easy to use for project management? Redmine supports straightforward issue and project tracking once teams learn its workflows and menus. Small teams often find setup, ticket creation, custom fields, and filters easy to manage, while new users may need training because the dated interface, dense screens, and less intuitive options can slow early adoption. Answer based on 50 reviews Features and Usability ### What features does Redmine offer for project management? Redmine provides core project management features for issue tracking, time tracking, wikis, Gantt charts, workflows, and source control integrations. Development teams value its configurable modules, custom fields, and plugin ecosystem, although some users need extra development or plugins for advanced reporting, sprint planning, task editing, chat, and file previews. Answer based on 46 reviews Features and Usability ### How well does Redmine support team collaboration? Redmine helps teams coordinate work through shared tickets, assignments, status tracking, dashboards, documentation, and configurable workflows. Small development teams often use it effectively for support requests and project visibility, but larger or cross-functional groups may find collaboration harder because the interface feels dated, workflow transitions require manual action, and built-in chat is absent. Answer based on 38 reviews ## Pros and Cons Comprehensive project tracking features 83% positive reviews out of 47 Most reviewers find project management supports tracking, reporting, and organizing multiple projects efficiently for teams. Dmitrijs M. CTO, 2 - 10 employees. "Redmine is a feature-rich project management tool with everything you need to manage projects of all sizes." Outdated and unintuitive interface 79% negative reviews out of 43 Most reviewers indicate the user interface appears dated, lacks modern design, and feels unfriendly for newcomers. Lecze C. QA Tester, 5,001 - 10,000 employees. "I would say that UI looks as if very outdated, it has a look of the early 2000s." Extensive workflow customization options 87% positive reviews out of 23 Most reviewers describe customization as highly flexible, letting us tailor workflows, fields, and themes easily. ## Features AI summary Based on 1,088 IT Project Management reviews Capterra data shows that buyers of IT Project Management software rank the following features as their top priorities: - **Project Planning** (**48%** of reviewers rated this feature as critical) - **Status Tracking** (**51%**) - **Task Management** (**58%**) Redmine supports all three features that reviewers identify as most important: **Project Planning**, **Status Tracking**, and **Task Management**. Together, these capabilities help teams map out work, monitor progress clearly, and manage day-to-day tasks more effectively, allowing businesses to keep projects on schedule and improve coordination across teams. Status Tracking 4.2 (29) 58.62% of 29 reviewers that rated this feature as important or highly important Track the status over time for a request, process, asset, or transaction Task Management 4.1 (41) 65.85% of 41 reviewers that rated this feature as important or highly important Create, manage and track all task activities and progression Collaboration Tools 3.8 (24) 66.67% of 24 reviewers that rated this feature as important or highly important Provides a channel for team members to share AI models, media files, communicate, and work together Prioritization 4.1 (40) 62.50% of 40 reviewers that rated this feature as important or highly important Arrange tasks based on the level of priority or urgency Time & Expense Tracking 3.8 (32) 40.63% of 32 reviewers that rated this feature as important or highly important Log and record hours worked and costs spent to assist in billing and invoicing Issue Management 4.2 (20) 85.00% of 20 reviewers that rated this feature as important or highly important Identify and respond to unexpected problems or failures (ie. "negative events") Redmine 34 features ### All Features - Billable & Non-Billable Hours: Track billable hours and/or non-billable expenses for work performed - Bug Tracking: Monitor and track bugs and issues in the system. - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Customizable Fields: Customize data fields to support various needs and use cases - Document Management: Store, manage, and track all electronic documents in a centralized location - For IT Project Management: Supports project management for IT professionals & teams - Gantt/Timeline View: Visual representation of project's schedule, sequence and duration of tasks, benchmarks and dependencies - Issue Management: Identify and respond to unexpected problems or failures (ie. "negative events") - Issue Tracking: Record and follow the progress of every issue - Kanban Board: Visualization tool to organize and optimize tasks and track their status at every stage of workflow - Milestone Tracking: Monitor task progress and planned accomplishments to better manage project status - Multiple Projects: Ability to handle several projects simultaneously - Online Time Tracking: Track employee and task times using internet connection - Percent-Complete Tracking: Level of completion within a task - Portfolio Management: Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk - Prioritization: Arrange tasks based on the level of priority or urgency - Product Roadmapping: Identifying desired outcomes and important milestones and creating a plan on how to achieve them - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Project Planning: Organize and schedule projects - Project Tracking: Monitor the progress of projects from start to finish - Projections: Estimate or forecast of a future scenario based on the study of present trends - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Project Tracking: Track task progress, milestones, delays, or other key information and generate reports on them for evaluation - Requirements Management: Enables creation, management, and tracking of product requirements & features during product production/development - Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects - Status Tracking: Track the status over time for a request, process, asset, or transaction - Supports Scrum: Ability to accommodate the methodology that incorporates frequent work reassessment and continuous short periods of focused work. - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Task Management: Create, manage and track all task activities and progression - Task Progress Tracking: Track the status and progress of tasks - Testing/QA Management: Checking for errors to prevent quality issues and maintain the integrity of the product/service as per set standards - Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - Visualization: Graphical representation of data or processes --- Get Advice We can help you find the software with the features you need. Features 4.0 (174) 4.0 Based on 174 reviews ## Pricing Value for money 4.4 (110) Free Trial Basic $25.00 Value for money 4.4 (110) 4.4 Based on 110 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.4 (89) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.4 (89) 3.4 Based on 89 reviews ## User reviews Overall rating 4.1 Based on 177 reviews Filter by rating Counts reflect reviews available in this feed. 5(62) 4(78) 3(28) 2(8) 1(1) Mentioned topic Recent reviews first, then most helpful RE Reviewer Chef de projet e-santé Used the software for: 3-5 years ### "Un outil complet et performant pour la gestion de projets complexes." 4.0 April 29, 2026 C'est un outil de confiance pour la gestion de workflows structurés, bien qu'une modernisation de l'ergonomie soit nécessaire pour améliorer l'expérience utilisateur au quotidien. Pros Une solution extrêmement flexible et robuste pour le suivi multi-projets, offrant une gestion des tickets précise et une traçabilité irréprochable grâce à ses plugins. Cons L'interface utilisateur est datée et peu intuitive, ce qui rend la courbe d'apprentissage assez complexe pour les profils non techniques lors des configurations. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Software Development Team Manager Used the software for: 3-5 years ### "Versatility = Redmine as Bug Tracker/Project Manager" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 December 19, 2019 Redmine is my de-facto BTS every company I go. I am very happy with its stability, versatility and easy to use for the end user. Pros Redmine is a powerful Bug tracker system with such a flexibility that you can use it as your CMS if you want. There is a ton of plugins to install. You can use Redmine as a CRM, ERP, Payroll, etc... as long as the community around it can imagine a use case, it will exist. There are some paid services which customize Redmine to run as a full ERP, but I have no experience with them. Cons The installation process can be a pain for novices: You have to prepare your VM installing Ruby, then Ruby Gems and others gems to make advances functions to work. The source control system interface is good, but hard to install and configure. You will have better luck if you download a Bitnami VM or an AWS Appliance Image. There is a Docker image as wall, but I have no experience with it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Yu-Chun(Jim) C. TPM Used the software for: 3-5 years ### "Using Redmine in project/task management." 4.0 November 3, 2025 I used Redmine in projects from 2011-2017, now I still occasionally used it in my side projects. But for software development projects, I used Jira more. Pros Redmine can be used in project and task management, and can also be used as timesheet management, it can easily set up workflow. Cons When I used Redmine, it is more like general task management tool, can't very closely work with Agile or Scrum methodology. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Verified Reviewer Infrastructure manager Used the software for: Less than 1 year ### "Redmine has a perception issue - might be good tool, but is not very inviting to the eye" 3.0 January 3, 2025 It did not just clicked with us. In retrospect - a tool is not enough if the monkey is not wise to use it. Pros Redmine used to be de facto project management software when people knew what RoR is and it has this distinctive look of software that is too stubborn to change for the better or worse of it. I like that it is Open Source and some of developers are familiar with it, but if you are not using it and choosing your first project management software - look somewhere else. You can self host it, but eventually you will reach its limits and it will be PITA to maintain it. Cons It looks dated and philosophy is also a bit dated. Also we were using it wrong, but this is not surprising as it is quite rigid in comparison to other tools (that might be too flexible). Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Solutions Engineer Used the software for: 3-5 years ### "Great ticket management once you heavily customize" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 December 19, 2024 Pros It's open source, so it is easy to customize. Cons The UI is ugly, even with the different themes, it's not fun to have to stare at all day for an engineering team. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Desarrollador de front-end Used the software for: 3-5 years ### "It's good but old" 4.0 October 21, 2020 Some years ago, maybe this software was great, not it's a bit old and hard to use compared to the compoetence Pros You can manage a lot of projets It's GNU/GPL (open source) Capacity to track versions A lot of customizations for all tickets Cons Nowadays the design is a bit obsolete A bit slow on big projects Hard to manage tickets (filter is old school components) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Jason W. IT Support Used the software for: Less than 1 year ### "Flexible Project Management" 4.0 May 21, 2021 We're customized Redmine to support several aspects of our IT business. Its made it easy to departmentalize things such as Change Requests, Active Directory Request and General Ticket. We've even integrated it into a Self Serve IT tool we recently launched. Its branched several moved pieces together. Pros Redmine supports countless user created plugins. This provides a lot of potential for how Redmine can be used. In our case, we customized Redmine to function as an inexpensive IT Change Management / Ticketing Tool. Cons Slight learning curve at first. But Redmine has a lot of forums available, so any challenge you face or feature you may struggle with surely has a forum post about it. I always found the solution to my problem before long. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Jander S. Project Manager Used the software for: 3-5 years ### "Use Redmine for yours daily tasks" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 October 10, 2019 We use Redmine to record everyday task tasks. We would like more resources for project management and agile methodologies. This is generally a good tool, but it depends on your goals. Pros Redmine is a great tool for daily tasks. It is opensource and has several plugins that offer more features. Its API allows for easy integration with other software. Cons Project management features are lacking. It is very confusing and the presentation is not good. You need reports too, although new ones can be created using the API. Features for agile methodologies are very important. There is a plugin, but it does not offer a good backlog presentation. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer BI Engineer Used the software for: Less than 1 year ### "Handy for Attendance and Leaves management" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 October 1, 2024 Pros Attendance module integration is really cool. Cons The user interface could be improved. For me it is very basic. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Diego Alonso M. Project coordinator Used the software for: 1-3 years ### "Redmine is good" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 30, 2025 I really liked working with Redmine. Keeping track of the number of instances for an issue was really helpful. Pros I like the reporting and project management was made really easy and organized. Keeping track of issues is critical. Cons The interface could be a little bit more polished but it gets the job done so it's not an issue at all. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/212445/Redmine/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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