# Page 2 | Redmine Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Redmine the right IT Project Management solution for you? Explore 177 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/212445/Redmine/reviews

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Redmine

4.1 (177)

[View alternatives](https://www.capterra.com/p/212445/Redmine/alternatives/)

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Last updated March 13th, 2026

# Page 2 - Reviews of Redmine

## Showing most helpful reviews

Showing 26-50 of 177 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AL

Aurora L.  
Chef de projet e-santé  
Information Technology and Services  
Used the software for: 2+ years

### "Un outil complet et performant pour la gestion de projets complexes."

April 28, 2026

4.0

C'est un outil de confiance pour la gestion de workflows structurés, bien qu'une modernisation de l'ergonomie soit nécessaire pour améliorer l'expérience utilisateur au quotidien.

Pros

Une solution extrêmement flexible et robuste pour le suivi multi-projets, offrant une gestion des tickets précise et une traçabilité irréprochable grâce à ses plugins.

Cons

L'interface utilisateur est datée et peu intuitive, ce qui rend la courbe d'apprentissage assez complexe pour les profils non techniques lors des configurations.

Switched from

[Jira](https://www.capterra.com/p/19319/JIRA/)[Trello](https://www.capterra.com/p/211559/Trello/)[monday.com](https://www.capterra.com/p/147657/monday-com/)

Je pense que c'était un chois de la société vu qu'il était open source.

Review Source

RI

Rodolphe I.  
Chef de projet Digital  
Automotive  
Used the software for: 1-2 years

### "Un parfait outil de ticketing "

May 10, 2025

4.0

Une solution globale répondant parfaitement à notre utilisation.

Pros

Clarte dans la gestion des tickets avec notre prestataire. L'ensemble des fonctionnalités permet de détailler au mieux les informations à transmettre. Les différents statuts permettent ensuite de suivre au plus près la suite du traitement.

Cons

Complexe à prendre en main, l'outil nécessite un temps d'adaptation avant une utilisation optimale. Le coût des licences peut également être un frein.

Switched from

[GLPI](https://www.capterra.com/p/126254/GLPi/)[Pivotal Tracker](https://www.capterra.com/p/227356/Pivotal-Tracker/)[FURIOUS](https://www.capterra.com/p/236799/FURIOUS/)

Mis à disposition par notre prestataire, nous n'avons pas eu le choix de la solution

Review Source

AH

Arbi H.  
Chef de projet technico-commercial  
Internet  
Used the software for: 2+ years

### "Un outil de gestion de projet assez pratique"

January 27, 2025

4.0

J'ai géré pas mal de projet avec Redmine mais plus pour des petits projets pour être honnête vu qu'il n'a pas aussi agile que d'autres outils

Pros

Ce que j'aime bien c'est qu'il est free et aussi personnalisable vu que c'est un open source

Cons

Je dirais son interface graphique qui n'est pas moderne pour ce genre d'outil.

Switched from

[Trello](https://www.capterra.com/p/211559/Trello/)

C'est pour le suivi temporel qui n'existe pas chez Trello

Review Source

VR

Verified Reviewer  
Consultant  
Information Technology and Services  
Used the software for: 1-2 years

### "Redmine review"

November 9, 2024

4.0

Pros

Redmine is a tool used for project management and task tracking. It is pretty flexible bug-tracking software, and easy to install.

Cons

Redmine has a quite poor graphic user interface.

Review Source

SZ

Souha Z.  
Animatrice  
Animation  
Used the software for: Less than 6 months

### "Gestion de projets"

March 10, 2025

4.0

Pros

J’apprécie particulièrement sa capacité à s’adapter aux différents besoins grâce aux nombreux plugins disponibles

Cons

L’absence d’une application mobile officielle limite la flexibilité pour les équipes en déplacement

Switched from

[TUIO](https://www.capterra.com/p/173831/Tuio/)[Tyle](https://www.capterra.com/p/209839/Tyle/)[Trello](https://www.capterra.com/p/211559/Trello/)[Kudos](https://www.capterra.com/p/140423/Kudos/)[AWS Management Console](https://www.capterra.com/p/229593/AWS-Management-Console/)

car il demande trop de personnalisation et de maintenance pour répondre efficacement à mes besoins

Review Source

VR

Verified Reviewer  
Computer programmer  
Program Development  
Used the software for: Less than 6 months

### "j'aime bien Redmine"

January 13, 2025

4.0

Pros

Idéal pour les équipes avec un budget limité, tout en offrant une grande flexibilité

Cons

Nécessite des compétences techniques pour l’installation, la configuration et la maintenance

Review Source

VR

Verified Reviewer  
Graphic Designer  
Design  
Used the software for: I used a free trial

### "Une solution open source flexible pour la gestion de projets techniques"

January 13, 2025

4.0

Pros

Offre un excellent support pour organiser et gérer plusieurs projets simultanément

Cons

L'installation et la maintenance nécessitent des compétences techniques, ce qui peut être un obstacle pour les petites équipes

Review Source

CM

Carly M.  
Retail ops  
Retail  
Used the software for: 6-12 months

### "Great communication "

October 9, 2024

5.0

Very useful, a quicker form of communication

Pros

Easy to get assistance and training support

Cons

Can take a while to load depending on Wi-Fin connections

Review Source

Dmitrijs M.  
CTO  
Information Technology and Services  
Used the software for: 2+ years

### "Was our companion-tool of choice for many projects"

September 3, 2023

5.0

Redmine is a powerful and versatile project management tool. However, its outdated user interface may be a turnoff for some users. We used it because it was highly configurable and could run on our hardware or in totally in Intranet in some sensitive projects. We used it since 2006 or so for many years.

Pros

Redmine is a feature-rich project management tool with everything you need to manage projects of all sizes. It is easy to use with a clean and intuitive interface. It can be integrated with a variety of other tools and self-hosted, giving you more control over your data and security.

Cons

The interface of Redmine always looked dated for every version.

Review Source

Steve M.  
VP of Product  
Consumer Electronics  
Used the software for: 2+ years

### "Even if you use another tool, you have Redmine to thank"

December 29, 2021

5.0

Our marketing teams felt overwhelmed by the complexity if Jira. We just couldn't make it work. Redmine, however, with a set of agile plugins, allowed us to have a true kanban board and implement really robust scrum workflows using Redmine. It was a tremendous experience and really helps us tackle our weekly tasks.

Pros

Being an open source project, Redmine has driven out the excess costs from project management and issue tracking software. Almost every other enterprise software project has to keep in mind that their customers can always choose a free and highly customizable read mine installation as an alternative, so Redmine makes the entire ecosystem more robust. What I really like the most is the low overhead for the server so that you can run a very large installation for hundreds or thousands of users on a low cost EC2 instance with extremely good performance. Checkout AWS LightSail if you want AWS specifically. If you're on a tight budget and want something implemented quickly, Redmine is the way to go. There are even hosted solutions out there like Plan.io that take away all the technical requirements for you.

Cons

Out of the box, you will need to get a better skin and probably customize a lot of the UI to make it look more visually appealing. The overall design a Redmine feels a little dated now, so you will need to download other themes or probably purchase a paid one to make it feel more modern and usable.

Switched from

[Jira](https://www.capterra.com/p/19319/JIRA/)

Jira was too complex for our marketing team.

Review Source

PP

Piotr P.  
QA Automation Engineer  
Computer Software  
Used the software for: 1-2 years

### "Alternative for JIRA"

August 19, 2022

3.0

I was working with Redmine for about a year and a half and I have to admit - it wasn't as good as I would have liked. One of its biggest advantages is the low price of the app (compared to market alternatives). Customer service was good and helpful - each time I had a problem, someone resolved it quite quickly. Also, Redmine has a huge number of features and plugins that can be added and used with it but... A lot of these plugins are outdated or abandoned. I had a couple of problems with them (usually didn't want to work as expected). Because of that, integration with external apps may be problematic, especially if a user chooses some less-known software. To tell the truth, the number of plug-ins does not come close to the number of plug-ins created for apps of its biggest market competitors. The community gathered around Redmine is not so big compared to other existing management solutions. And the last thing and in my opinion the biggest disadvantage of Redmine - the design. The app feels outdated and clumsy. A lot of elements are not visible or they are blending with nearby elements. It is easy to mistake one project for another, especially if they are named similarly. To sum up, it is a good solution if you have a rather small company with a small number of projects and don't want to pay much for a Project Management tool. If not, I would choose any of the competitors.

Pros

A number of features. Low price. Customer service.

Cons

Design, design, and one more time design. Average mechanics of the app. Integration with other IT apps. Relatively small community

Switched from

[Trello](https://www.capterra.com/p/211559/Trello/)

Changing the company

Review Source

AM

Arturo M.  
Senior Engineer  
Aviation & Aerospace  
Used the software for: 2+ years

### "Redmine is good for issue and bug management, but do not use it for anything else"

May 31, 2023

1.0

In our company, it has been in use as the main project management and configuration management tool. The experience is horrible, only useful for very small projects with little or no updates. To supplement some of its lacking features a reporting tool has been used, but the day-to-day use is horrible both for the team and management.

Pros

Simple, straightforward. Good ticket management for bug-fixing or maintenance phases.

Cons

All project management-related aspects are invalid. Gantt tool is a nightmare. The Edition of the existing plan is a nightmare. Resource management is flawed.

Review Source

VO

Victor O.  
Business Applications Developer  
Computer Software  
Used the software for: 1-2 years

### "Redmine Review "

December 13, 2022

5.0

It’s been great. Especially if it’s issue tracking you’re looking for, Redmine is the best software I’ve used so far

Pros

It’s straight forward and doesn’t deviate from its functionality. After setting it up you’ll get used to it easily. Each functionality there is necessary and easy to use as well

Cons

The user interface is a bit bland. A bit of customization needs to be made so it’s looks a bit lively.

Review Source

VR

Verified Reviewer  
IT Desing  
Financial Services  
Used the software for: 2+ years

### "Free task management tool"

July 15, 2022

2.0

It is easy to use, useful for independent tasks, small projects and without dependencies.

Pros

It is a free tool that allows you to manage tasks

Cons

It is not very robust, it does not allow me to control state changes with conditions or programming, it does not allow me to create dependencies between tasks that allow me to have a specific project

Review Source

MM

Miswanto M.  
Product Manager  
Information Technology and Services  
Used the software for: 1-2 years

### "Redmine make my project easier"

April 30, 2022

5.0

Overall, I'm really excited and get helping from this software. Thank you for making great Project Management software that can make easier to use and increase my time to get another thing than coordination manually to the team.

Pros

Task management, and collaboration can be set up within minutes. It can increase our time to manage other things and make sure the project running well from update in Redmine.

Cons

Resource booking not shown more effective, maybe Redmine team can improve some point in Resource Booking feature

Reason for choosing Redmine

Easy to use, and simple

Review Source

MF

Marcos F.  
SRE Team Lead  
Computer Software  
Used the software for: 2+ years

### "Full customizable but not great"

January 20, 2023

2.0

Pros

One of the things I like the most about Redmine is the customization it has. If you have an on-premise service you could just create your own theme for the company, create your own "ticket" categories and so on. It's very flexible in that way so if you manage it correctly and have a great maintenance probably it's worth for a few bucks.

Cons

It's horrible at issue management, even tho you can customize the UX it's not intuitive, it has a big community but not that big compared with their competitors and most of the plugins are hard to implement or incomplete since are obsolete. Also if you choose the on-premise solution like I said you will have to make a monthly maintenance or in large companies it does not escalate properly and you will have to improve your servers expending more money or even extracting the database to another external service.

Review Source

Aaron D.  
Owner  
Internet  
Used the software for: 2+ years

### "Been using Redmine for over 10 years - tried lots of PM tools but keep with Redmine"

December 28, 2020

4.0

We manage all our web development projects through Redmine, over 2000 now in total. I've tried several other PM tools but none had as much power or as good of a price as this!

Pros

So I run a small web development team, working with medium to large projects for all sorts of clients. We've been using Redmine for over a decade now and have tried several other project management tools that look nicer, load faster, and are easier to set up. However, Redmine is a solid product that allows you to fully describe project tasks, assign to team members, and keep up with project progress. Once you have it set up, it's easy to use and free except for the hosting. We go with the self hosting option but there is a Redmine hosting service I've seen. Definitely recommend.

Cons

Redmine is clunky, lacks good design, and out of the box, each action requires a new page load. If you do the self-hosted option, you have to install and configure this Ruby on Rails application which is a serious pain in the butt. We hired a guy to set it up for us (3 hours) and the hosting (over 2000 projects now) is costing $22/mo. So even though it's clunky, it does the job well. We are planning on installing some add-ons soon to make it load via Ajax and look nicer.

Reason for choosing Redmine

Lower price and power.

Review Source

Matthew P.  
Consultant  
  
Used the software for: 2+ years

### "Best Project Tracker/Management/Team Tool bar none"

June 6, 2018

5.0

Excellent project/tracker management - faster execution of projects

Pros

You can get the bare bones redmine up and running in minutes using a bitnami stack. Out of the box it's built for speed and simplicity, but if you are prepared to put some minimal effort in to add plugins, you can add many features, all free, that take it to the next level.

Cons

The barebones version leads many (reviewers on this site included) to think that's all there is. It's built to be modular and extensible, so if you don't like the UI, you can simply add themes, if you want it to do additional stuff like tight email integration, agile (yes there are multiple free versions), helpdesk, Work Breakdown Structures, Charts, fully customized menu bar, repositories, Vault, Excellent Wiki, integrations to Slack and other ticket systems etc - you can do all of that. But because people see versions of Jira or Service Now running with more features (both of which require much more knowledge and effort), they think that redmine is underpowered. So imho that would be my main issue - it's reputation regarding functionality and security - both unfounded.

Review Source

FG

Flo G.  
Software Engineer  
Information Technology and Services  
Used the software for: 2+ years

### "Best freely available project management tool"

June 11, 2023

4.0

Pros

The advantage of Redmine is that it is freely available and can be freely extended by developing your own plugins.

Cons

Due to the openness of redmine and the possibility of extending it with plugins, it can sometimes take a long time after an update for all plugins, whether purchased or self-developed, to be adapted for the corresponding version.

Alternatives considered

[Jira](https://www.capterra.com/p/19319/JIRA/)[GitLab](https://www.capterra.com/p/159806/GitLab/)

Review Source

Nguyen H.  
System Engineer  
Information Technology and Services  
Used the software for: 2+ years

### "Good Opensource software"

November 15, 2019

4.0

Many plugins but sometimes the plugins may contain some security bugs. Be aware of it. Becasue you might have some sensitive information on Redmine

Pros

ya, it's free. And we can optimize it as our own way. Becasue sometime you need to make it suitable for your organization. But for the Commercial software, you can only request them and wait for them. With Redmine, you can do everything you want to make it fit to your people.

Cons

End-user always complain me about the software is hard to use. For me, a tech, I fell it's OK. But End-user they might need something pretty, beautiful and more visualization.

Alternatives considered

[Jira](https://www.capterra.com/p/19319/JIRA/)[Trello](https://www.capterra.com/p/211559/Trello/)[ONLYOFFICE Workspace](https://www.capterra.com/p/141243/ONLYOFFICE/)

Switched from

[Jira](https://www.capterra.com/p/19319/JIRA/)

it's free and be able to customize

Review Source

Prakash C.  
Manage your business with zoho one  
Computer Software  
Used the software for: 1-2 years

### "Manage planning and time tracking of project with redmine "

August 4, 2022

3.0

Pros

Basically its good tool to use for small projects organization. Having nice features and very customisable which is very nice things. And having almost all things which need to manage any small projects.

Cons

Having very limited features for managing large team and project. App integration are not there need to download limited plugins.

Review Source

VR

Verified Reviewer  
Développeur web (Symfony/Drupal)  
Internet  
Used the software for: 2+ years

### "Good open source ticketing software"

May 13, 2018

4.0

A useful ticketing system as well as a time tracking system for free, as it is open source.

Pros

I used this software in two companies that had it customized to their needs. So the possibility to customize features to fit the company workflow seems to be properly working. We used the time tracking feature to know which part of a project was taking more time than planned. The ticket's features are very useful for teamwork as you can see who worked on what task and when. You can also easily add documents attached to the task, and even write some Wiki for projects that may need it.

Cons

Redmine can be quite complicated to use, for one not used to software like this. For example we used to open parts of the software for clients when we were doing fine tuning on applications and websites, and often the client needed a small training to be able to create ticket and answer questions on the ticket.

Review Source

Alson K.  
Creative Director  
Information Technology and Services  
Used the software for: 1-2 years

### "One of the best free self-hosted PM tools in the market"

December 7, 2022

5.0

Redmine has become our daily driver in terms of project management and we cannot do without it nowadays.

Pros

Redmine is easy to use and great for onboarding clients and staff. It is able to prioritize our work and helps clients to see the project roadmap and development cycle at a glance.

Cons

It was a little difficult to get it up and running, but once you do, you don't have to ever touch it again.

Review Source

Mateus K.  
Software Developer  
Computer Software  
Used the software for: Less than 6 months

### "Don't let Redmine's interface fool you: it is one of the best project management softwares out there"

February 13, 2022

5.0

My own experience with Redmine has been very smooth and I could certainly understand all the benefits it brought to the team and to the managers involved in the project.

Pros

Redmine has a great number of features that are extremely useful for any team working on a project. You can store important files in its Wiki, allowing information both from the project and the company itself to be stored in a unique and well-organized place. Tasks are easily created and assigned to one more person and tracking the task's progression is extremely easy. Besides that, the Gantt chart and a couple of other tools allow for easy visualization of the project's progress and how each person working on it is doing.

Cons

Redmine's User Interface is, honestly, not that pleasing to look at. It really feels like software coming from the 90s that is old and clunky. That assessment is incorrect and Redmine actually works really well, but it's still not beautiful at all.

Review Source

VR

Verified Reviewer  
Head of IT and PM  
Biotechnology  
Used the software for: 2+ years

### "A great IT task management platform"

March 11, 2023

4.0

I've been using Redmine for IT task management and I'm very happy with it. It's an open source solution.

Pros

Integrates with Subversion and Git, which is awesome for IT PM.

Cons

It does not have native Oauth2 authentication

Alternatives considered

[JIRA Service Management](https://www.capterra.com/p/227102/JIRA-Service-Management/)

Reason for choosing Redmine

Redmine is free open-source.

Review Source

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