# Harris CareTracker Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Harris CareTracker Software - reviews, pricing plans, popular comparisons to other Medical Billing products and more.

Source: https://www.capterra.com/p/212447/CareTracker

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# 

 Harris CareTracker Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Harris CareTracker

## What is Harris CareTracker?

Harris CareTracker stands at the forefront of healthcare technology, delivering an advanced and reliable software solution designed to meet the evolving needs of medical practices and clinics. Built with a strong commitment to innovation and usability, our platform equips healthcare providers with a complete set of powerful tools that simplify daily operations while enhancing the quality of patient care. From managing Electronic Health Records (EHR) to streamlining administrative tasks through Practice Management and Revenue Cycle Management, Harris CareTracker brings every critical function together in one integrated system. Providers can also benefit from features such as secure Electronic Prescriptions, an intuitive Patient Portal that empowers patients to stay engaged with their care, and Telemedicine capabilities that extend access beyond the traditional clinic setting. What truly sets Harris CareTracker apart is its user-friendly design.

## What is Harris CareTracker used for?

[Family Practice Electronic Medical Records](https://www.capterra.com/family-practice-electronic-medical-records-emr-software/)[Urgent Care EMR](https://www.capterra.com/urgent-care-emr-software/)[Urology EMR](https://www.capterra.com/urology-emr-software/)

Overall rating

Based on 16 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$245

Usage Based, Per Month

Free trial  
not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Harris CareTracker

3.3 (16)

VS.

[4.0 (1,278)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/)

Starting Price

$245

Usage Based, Per Month

Starting Price

$300

per user, per month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.6 (16)

Ease Of Use

3.9 (904)

Value For Money

3.1 (10)

Value For Money

3.7 (594)

Customer Service

3.0 (14)

Customer Service

4.0 (806)

## Harris CareTracker alternatives

[4.0 (40)](https://www.capterra.com/p/116370/PracticeSuite/reviews/)

Starting price

$299.00

Per User, Per Month

Highest Rated

[4.3 (495)](https://www.capterra.com/p/110018/rxnt/reviews/)

Starting price

$319.00

Per User, Per Month

[athenaOne](https://www.capterra.com/p/98735/athenaOne/)

[3.8 (904)](https://www.capterra.com/p/98735/athenaOne/reviews/)

Starting price

Contact vendor for pricing

[Learn More](https://www.capterra.com/p/98735/athenaOne/)

[DrChrono](https://www.capterra.com/p/89392/drchrono-Practice-Management/)

[3.9 (488)](https://www.capterra.com/p/89392/drchrono-Practice-Management/reviews/)

Starting price

Contact vendor for pricing

[Learn More](https://www.capterra.com/p/89392/drchrono-Practice-Management/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Charting

2.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

For Family Medicine

1.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

For family practices

Practice Management

3.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more

Analytics

Tools for the systematic analysis of various types of data or statistics

Appointment Scheduling

Schedule appointments via a calendar

Claims Management

Process of submitting and following up on claims with insurance companies

Harris CareTracker 23 features

Tools for the systematic analysis of various types of data or statistics

Schedule appointments via a calendar

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Process of submitting and following up on claims with insurance companies

Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate

Alter the layout and content of dashboards

Transmit prescriptions to pharmacies electronically

Transfer of data from one computer system to another

Create and securely store digital patient records

Intended to be used by cardiologists

For family practices

For obstetrics and gynecology (OB/GYN) practices

Compliant with HIPAA, which sets standards for sensitive patient data protection

Checking eligibility of patients for different insurance claims

Receive lab results electronically

Manage billing and payments for a healthcare provider

Administer and track medication inventory, schedules, dosage, and side-effects

Patients can register for appointments in advance online

Online portal where patients can access information such as health records, treatment plants, etc.

Book and manage patient appointments and follow-ups

Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more

Plan availability and assign specific time slots for tasks and resources

Meet with patients remotely

Get Advice

We can help you find the software with the features you need.

Features

3.4 (16)

3.4

Based on 16 reviews

## Pricing

Value for money

3.1 (10)

[View pricing plan details](https://www.capterra.com/p/209168/Harris-CareTracker/pricing/)

EHR

$245.00

Usage Based,Per Month

It includes:

-   Tailored For You
-   Time-Saving
-   Cost Effective

Practice Management

$399.00

Usage Based,Per Month

It includes:

-   Reimbursement Made Easy​
-   Efficient Check-In​
-   Enhanced Visibility​

Value for money

3.1 (10)

3.1

Based on 10 reviews

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## Support, customer service and training options

Customer Service

3.0 (14)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.0 (14)

3.0

Based on 14 reviews

## User reviews

Overall rating

3.3

Based on 16 reviews

Filter by rating

5(4)

4(5)

3(1)

2(3)

1(3)

Mentioned topic

Sorted by most recent

AT

Amber T.

Clinic Director, owner

Hospital & Health Care

### "Clinic Director, owner "

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

May 17, 2023

I have emails from \[sensitive content hidden\] stating that they were going to adjust our billing because our notes corrupted for months on end, they never fixed. We eventually had to find new EMR system spending thousands of dollars and no adjustments were ever made. This system runs so slow.

Pros

Leaving . By leaving and purchasing a new EMR we found peace

Cons

Slowness Corruption of notes Customer service

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AA

Amanda A.

VP Operations

Hospital & Health Care

### "Difficult System - Antiquated Interface"

2.0

Overall Rating

2.0

2.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

2/10

February 9, 2023

Negative and difficult

Pros

It is a very thorough system and can be used for clinical input, management, and billing.

Cons

The customer support is incredibly difficult, the user interface is antiquated and buggy, there is frequent downtime, it is a massive difficult system and changes are very slow. It is not clinician friendly at all, reports are very difficult to navigate, lag times are insane, their reporting features for MIPS are incredibly expensive, they do not interface well with other systems, and up until last year it was still only working well on Internet Explorer!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AB

Amanda B.

BILLER

Medical Practice

### "harris care tracker review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

5/10

September 28, 2021

pretty good EMR

Pros

eligibility tool, makes daily activites easier

Cons

pricing, it is very expensive compared to other softwares

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SV

Steven V.

Superior IT Technical Analyst II

Hospital & Health Care

### "Caretracker in Windows 10 has issues"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

May 1, 2019

Pros

Easy to use when configured properly after extensive research to fix touch screen issues (NOT Touchpad) - i.e. an all-in-one touchscreen desktop.

Cons

Uses Internet Explorer and with Windows 10 the "Pinch-to-zoom" and "doulbe-tap-to-zoom" functions interfere with application usability. Had to research how to turn both of these off. In Windows 7 and 8.0 there was a way to turn it off, but after 8.1 that function was removed. Many forums talk about a registry hack or something else. The solution was to embed a .css file with the needed CSS command to turn the two above functions off. The is needed to be injected into the Accessibility button window in Internet Options - "Format document using my style sheet". After that it works brilliantly and no accidental zooming.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JC

jerome c.

engineer

Medical Practice

### "CareTracker EMR is an incorporated cloud-based electronic restorative records (EMR) and practice administration (PM) arrangement that takes into account claims to fame, for example, inward prescription, gastroenterology, pulmonology and orthopedics. The a"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

5/10

August 9, 2018

easy integration with other third party software

Pros

Easy to learn , easy functionality. Easy third party software integration , all managers and supervisors get to share the same dashboard .

Cons

Customer support by email or phone is currently not the feature of this software . Training is key. some things can get confusing at times with this software

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MR

Marsha R.

Office Manager

Medical Practice

### "I have used Caretracker for several years and it is user friendly and easy to maneuver."

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

9/10

June 7, 2018

Pros

You can log in from anywhere you. It is easy to find records, print and upload documents that are needed. you can make template, have favorites and save them for future use.

Cons

I do not like when it keeps telling that you are logged in on another screen, which happens often and can be frustrating.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SQ

Sofie Q.

Patient Coordinator

Medical Practice

### "Great software to manage doctor appointments and financing"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 10, 2018

Pros

It's user-friendly and easy to pick up. It has different options for you to view appointments and edit them. Also, it's a very powerful system with so many features including managing recalls, financing, etc.

Cons

Sometimes it's glitchy and it doesn't support full functions when you work from home at your own computer.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Human Resources Business Partner

Financial Services

### "A necessary evil in my job"

2.0

Overall Rating

2.0

2.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

2.0

2.0

Likelihood to Recommend

0/10

March 16, 2018

Pros

It offers a bunch of reports. The reporting is probably the only thing I really like about the software.

Cons

The UI isn't very good. It has a bad flow, things are chopped up, it is hard to learn, and it generally isn't fun to use.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PK

Patricia K.

Manager, coder

Medical Practice

### "Very functional product for the healthcare office"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 15, 2017

Its great for the money, tech support is awesome, working claims is a dream. Overall a great product

Pros

The ease of staff learning the program, within jours they can surf all over program without muchvtrsining

Cons

Window for provider schedules could be better managed. Coliors etc cox, pre op, new pts, helps the schedulers not to overbook some visit. Helps the flow of how the day will be for urgent calls

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JM

James M.

Administrato

Medical Practice

### "Decent System Needs more functionality"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

5/10

July 27, 2017

Pros

Easy to use, good layout and design, portability, limited outage times. Pricing is decent. Interfaces with other products easily

Cons

Billing difficult to deal with Support can be slow additional features are often third party and the training is difficult.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/209168/Harris-CareTracker/reviews/)

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