--- title: "Harris CareTracker Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Harris CareTracker Software - reviews, pricing plans, popular comparisons to other Medical Billing products and more." source_url: "https://www.capterra.com/p/209168/Harris-CareTracker/" page_type: "product" language: "en" publication_date: "2026-08-20" --- # Harris CareTracker Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Harris CareTracker ## What is Harris CareTracker? Harris CareTracker stands at the forefront of healthcare technology, delivering an advanced and reliable software solution designed to meet the evolving needs of medical practices and clinics. Built with a strong commitment to innovation and usability, our platform equips healthcare providers with a complete set of powerful tools that simplify daily operations while enhancing the quality of patient care. From managing Electronic Health Records (EHR) to streamlining administrative tasks through Practice Management and Revenue Cycle Management, Harris CareTracker brings every critical function together in one integrated system. Providers can also benefit from features such as secure Electronic Prescriptions, an intuitive Patient Portal that empowers patients to stay engaged with their care, and Telemedicine capabilities that extend access beyond the traditional clinic setting. What truly sets Harris CareTracker apart is its user-friendly design. ## What is Harris CareTracker used for? [Family Practice Electronic Medical Records](https://www.capterra.com/family-practice-electronic-medical-records-emr-software/)[Urgent Care EMR](https://www.capterra.com/urgent-care-emr-software/)[Urology EMR](https://www.capterra.com/urology-emr-software/) Overall rating Based on 16 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $245 Usage Based, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Harris CareTracker 3.3 (16) VS. [### athenaOne](https://www.capterra.com/p/98735/athenaOne/) [3.8 (916)](https://www.capterra.com/p/98735/athenaOne/reviews/) Starting Price $245 Usage Based, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.6 (16) Ease Of Use 3.8 (916) Value For Money 3.1 (10) Value For Money 3.6 (606) Customer Service 3.0 (14) Customer Service 3.6 (818) ## Harris CareTracker alternatives [DrChrono](https://www.capterra.com/p/89392/drchrono-Practice-Management/) [3.9 (493)](https://www.capterra.com/p/89392/drchrono-Practice-Management/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 74% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/89392/drchrono-Practice-Management/) [PracticeSuite](https://www.capterra.com/p/116370/PracticeSuite/) [4.0 (41)](https://www.capterra.com/p/116370/PracticeSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 71% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/116370/PracticeSuite/) Highest Rated [75health](https://www.capterra.com/p/140480/75health/) [4.4 (78)](https://www.capterra.com/p/140480/75health/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/140480/75health/) [AdvancedEHR](https://www.capterra.com/p/114601/AdvancedEHR/) [3.6 (467)](https://www.capterra.com/p/114601/AdvancedEHR/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 61% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/114601/AdvancedEHR/) ## FAQs about Harris CareTracker Overview ### Which roles and teams benefit most from Harris CareTracker? Harris CareTracker is most used by clinic administrators, operations leaders, and office managers who oversee daily practice workflows, scheduling, and staff coordination. Billing and coding teams use it to manage claims-related records, while clinical staff and patient coordinators track patient information. IT teams support system administration and technical issue resolution. Answer based on 15 reviews Overview ### What company size and specific industries is Harris CareTracker built for? Harris CareTracker is designed for healthcare providers, medical practices, physicians, clinics, and hospitals of varying sizes. It fits organizations in the healthcare sector that need software suited to clinical settings, from smaller practices to larger hospital environments. Features and Usability ### What are the key features of Harris CareTracker? Harris CareTracker offers EMR/EHR, charting, and patient intake for clinical records, along with appointment scheduling, patient scheduling, and a patient portal for visits and communication. It also includes medical billing, claims management, claims scrubbing, insurance eligibility verification, e-prescribing, lab integration, telemedicine, analytics, and a customizable dashboard. Pricing ### How much does it cost and what fees or limitations are included? Harris CareTracker starts at $245 per month for the EHR plan, billed on a usage-based basis. The Practice Management plan starts at $399 per month, also usage-based. EHR includes progress notes, e-prescribing, and EPCS, while Practice Management adds scheduling, eligibility checks, unlimited claim submission, and ERA. Getting Started and Support ### What training and onboarding options does Harris CareTracker offer? Harris CareTracker provides in person training, live online sessions, webinars, and documentation to help teams get started. In person training supports face-to-face instruction, live online sessions allow guided remote setup, webinars cover scheduled topic-based learning, and documentation offers written reference materials for self-paced review. Getting Started and Support ### What customer support options does Harris CareTracker offer? Harris CareTracker provides phone support and chat. Without reviewer feedback on support experiences, user perceptions of response times, helpfulness, or common frustrations are not available. The listed channels indicate direct access to support staff for questions, troubleshooting, and account assistance. ## Features AI summary Based on 1,380 Medical Billing reviews Not all medical billing software covers every must-have feature. Here is what Capterra reviewers flag as essential when choosing a solution: - **Billing & Invoicing** (**62%** of reviewers rated this feature as critical) - **Appointment Management** (**58%**) - **Charting** (**63%**) Harris CareTracker includes **Charting**, which helps providers maintain accurate patient records and support day-to-day clinical documentation. However, it does not include **Billing & Invoicing** or **Appointment Management**. Instead, the product offers **HIPAA Compliant** (**70%**) and **Claims Management** (**61%**), two other high-priority capabilities for medical billing buyers. These features help businesses protect sensitive patient data and manage reimbursement workflows more effectively, providing teams with tools to maintain compliance and improve claims processing. Charting 2.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. For Family Medicine 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important For family practices Practice Management 3.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more Analytics Tools for the systematic analysis of various types of data or statistics Appointment Scheduling Schedule appointments via a calendar Claims Management Process of submitting and following up on claims with insurance companies Harris CareTracker 23 features Tools for the systematic analysis of various types of data or statistics Schedule appointments via a calendar Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Process of submitting and following up on claims with insurance companies Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate Alter the layout and content of dashboards Transmit prescriptions to pharmacies electronically Transfer of data from one computer system to another Create and securely store digital patient records Intended to be used by cardiologists For family practices For obstetrics and gynecology (OB/GYN) practices Compliant with HIPAA, which sets standards for sensitive patient data protection Checking eligibility of patients for different insurance claims Receive lab results electronically Manage billing and payments for a healthcare provider Administer and track medication inventory, schedules, dosage, and side-effects Patients can register for appointments in advance online Online portal where patients can access information such as health records, treatment plants, etc. Book and manage patient appointments and follow-ups Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more Plan availability and assign specific time slots for tasks and resources Meet with patients remotely Get Advice We can help you find the software with the features you need. Features 3.4 (16) 3.4 Based on 16 reviews ## Pricing Value for money 3.1 (10) [View pricing plan details](https://www.capterra.com/p/209168/Harris-CareTracker/pricing/) EHR $245.00 Usage Based,Per Month It includes: - Tailored For You - Time-Saving - Cost Effective Practice Management $399.00 Usage Based,Per Month It includes: - Reimbursement Made Easy​ - Efficient Check-In​ - Enhanced Visibility​ Value for money 3.1 (10) 3.1 Based on 10 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.0 (14) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.0 (14) 3.0 Based on 14 reviews ## User reviews Overall rating 3.3 Based on 16 reviews Filter by rating 5(4) 4(5) 3(1) 2(3) 1(3) Mentioned topic Sorted by most recent AT Amber T. Clinic Director, owner Hospital & Health Care ### "Clinic Director, owner " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 May 17, 2023 I have emails from \[sensitive content hidden\] stating that they were going to adjust our billing because our notes corrupted for months on end, they never fixed. We eventually had to find new EMR system spending thousands of dollars and no adjustments were ever made. This system runs so slow. Pros Leaving . By leaving and purchasing a new EMR we found peace Cons Slowness Corruption of notes Customer service Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AA Amanda A. VP Operations Hospital & Health Care ### "Difficult System - Antiquated Interface" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 2/10 February 9, 2023 Negative and difficult Pros It is a very thorough system and can be used for clinical input, management, and billing. Cons The customer support is incredibly difficult, the user interface is antiquated and buggy, there is frequent downtime, it is a massive difficult system and changes are very slow. It is not clinician friendly at all, reports are very difficult to navigate, lag times are insane, their reporting features for MIPS are incredibly expensive, they do not interface well with other systems, and up until last year it was still only working well on Internet Explorer! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AB Amanda B. BILLER Medical Practice ### "harris care tracker review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 September 28, 2021 pretty good EMR Pros eligibility tool, makes daily activites easier Cons pricing, it is very expensive compared to other softwares Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SV Steven V. Superior IT Technical Analyst II Hospital & Health Care ### "Caretracker in Windows 10 has issues" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 May 1, 2019 Pros Easy to use when configured properly after extensive research to fix touch screen issues (NOT Touchpad) - i.e. an all-in-one touchscreen desktop. Cons Uses Internet Explorer and with Windows 10 the "Pinch-to-zoom" and "doulbe-tap-to-zoom" functions interfere with application usability. Had to research how to turn both of these off. In Windows 7 and 8.0 there was a way to turn it off, but after 8.1 that function was removed. Many forums talk about a registry hack or something else. The solution was to embed a .css file with the needed CSS command to turn the two above functions off. The is needed to be injected into the Accessibility button window in Internet Options - "Format document using my style sheet". After that it works brilliantly and no accidental zooming. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JC jerome C. engineer Medical Practice ### "CareTracker EMR is an incorporated cloud-based electronic restorative records (EMR) and practice administration (PM) arrangement that takes into account claims to fame, for example, inward prescription, gastroenterology, pulmonology and orthopedics. The a" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 5/10 August 9, 2018 easy integration with other third party software Pros Easy to learn , easy functionality. Easy third party software integration , all managers and supervisors get to share the same dashboard . Cons Customer support by email or phone is currently not the feature of this software . Training is key. some things can get confusing at times with this software Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MR Marsha R. Office Manager Medical Practice ### "I have used Caretracker for several years and it is user friendly and easy to maneuver." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 June 7, 2018 Pros You can log in from anywhere you. It is easy to find records, print and upload documents that are needed. you can make template, have favorites and save them for future use. Cons I do not like when it keeps telling that you are logged in on another screen, which happens often and can be frustrating. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SQ Sofie Q. Patient Coordinator Medical Practice ### "Great software to manage doctor appointments and financing" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 10, 2018 Pros It's user-friendly and easy to pick up. It has different options for you to view appointments and edit them. Also, it's a very powerful system with so many features including managing recalls, financing, etc. Cons Sometimes it's glitchy and it doesn't support full functions when you work from home at your own computer. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Human Resources Business Partner Financial Services ### "A necessary evil in my job" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 2.0 2.0 Likelihood to Recommend 0/10 March 16, 2018 Pros It offers a bunch of reports. The reporting is probably the only thing I really like about the software. Cons The UI isn't very good. It has a bad flow, things are chopped up, it is hard to learn, and it generally isn't fun to use. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PK Patricia K. Manager, coder Medical Practice ### "Very functional product for the healthcare office" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 15, 2017 Its great for the money, tech support is awesome, working claims is a dream. Overall a great product Pros The ease of staff learning the program, within jours they can surf all over program without muchvtrsining Cons Window for provider schedules could be better managed. Coliors etc cox, pre op, new pts, helps the schedulers not to overbook some visit. Helps the flow of how the day will be for urgent calls Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JM James M. Administrato Medical Practice ### "Decent System Needs more functionality" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 5/10 July 27, 2017 Pros Easy to use, good layout and design, portability, limited outage times. Pricing is decent. Interfaces with other products easily Cons Billing difficult to deal with Support can be slow additional features are often third party and the training is difficult. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/209168/Harris-CareTracker/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.