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Looking to learn more about Art Gallery software similar to Blackbaud Altru? Check out these popular alternatives that are closest in terms of key features, functionality, and benefits.
Pros
As I mean it is great for the money if you are looking to have a tool to maintain unlimited accounts, but that is really the only true good aspect of it.
Cons
Another flaw is that sales orders will sometimes glitch and get sent to "unresolved sales orders" with no notification, and unless checked regularly can be overlooked.
"A big improvement over our legacy system"
Overall: In my role, I primarily use Altru for scheduling programs, both onsite and offsite. We've had to develop creative solutions for complex scheduled programs like field trips and outreach visits, but more straightforward scheduled events were easy to implement. The ability to maintain a large database of individual constituents and organizations is very helpful for scheduling. Prior to implementing Altru, we used an in-house built legacy system that was impossible to maintain, and after the initial launch pains it has been a great improvement.
Pros: Queries and exports are very helpful. The ability to maintain and manage a large database of constituents is an essential function for us. Blackbaud support and training materials are wonderful.
Cons: Altru is not intuitive to use, and was very intimidating for my team. There is one major flaw where you can too-easily delete an entire program with all of its events when you intend to only delete one event. This can be avoided by selling a ticket to any of the events, but happens sometime for us when a program is used to populate an internal calendar. Another flaw is that sales orders will sometimes glitch and get sent to "unresolved sales orders" with no notification, and unless checked regularly can be overlooked.
"A big improvement over our legacy system"
Overall: In my role, I primarily use Altru for scheduling programs, both onsite and offsite. We've had to develop creative solutions for complex scheduled programs like field trips and outreach visits, but more straightforward scheduled events were easy to implement. The ability to maintain a large database of individual constituents and organizations is very helpful for scheduling. Prior to implementing Altru, we used an in-house built legacy system that was impossible to maintain, and after the initial launch pains it has been a great improvement.
Pros: Queries and exports are very helpful. The ability to maintain and manage a large database of constituents is an essential function for us. Blackbaud support and training materials are wonderful.
Cons: Altru is not intuitive to use, and was very intimidating for my team. There is one major flaw where you can too-easily delete an entire program with all of its events when you intend to only delete one event. This can be avoided by selling a ticket to any of the events, but happens sometime for us when a program is used to populate an internal calendar. Another flaw is that sales orders will sometimes glitch and get sent to "unresolved sales orders" with no notification, and unless checked regularly can be overlooked.