# MOHID Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is MOHID the right Nonprofit solution for you? Explore 18 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/212475/MOHID/reviews

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MOHID

4.4 (18)

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Last updated March 13th, 2026

# Reviews of MOHID

Ease of use

4.3

Customer Service

4.6

## Showing most helpful reviews

Showing 1-18 of 18 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

FK

Faisal K.  
President  
Non-Profit Organization Management  
Used the software for: 2+ years

### "MOHID is a need of every Mosque"

February 26, 2025

5.0

Overall Islamic Center of Wheaton is highly satisfied. We are using it since they were first launched in 2013.

Pros

MOHID is specifically developed for the Mosque Management and provide all the tools to manage donors, donations, events and class registration. It is also integrated with School Management System Muntazim developed by the same company as well as integrated with different payment solution. The best part of MOHID is their payment hardware solution like Self Service Donation Kiosk, and Hand Held Device.

Cons

Some of the backend features are hard to find and require training.

Switched from

[PayPal](https://www.capterra.com/p/207944/PayPal/)

MOHID is a complete CRM tool offers backend suit with hardware, website and mobile app solutions

Review Source

EY

Elaine Y.  
Office Manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Long time MOHID user"

November 8, 2024

5.0

I have been using MOHID for many years. It has been our most used method of accepting payments. While other offers have come and gone, we've stuck with MOHID.

Pros

The ease of entering customer information, the look of the dashboard, and the tech support—if I have a question, they are very responsive.

Cons

The size of the kiosk. The stand is heavy.

Switched from

[PayPal](https://www.capterra.com/p/207944/PayPal/)

It was our Board's decision after looking at different alternatives.

Review Source

SM

Saadia M.  
Board member  
Religious Institutions  
Used the software for: 2+ years

### "Overall good experience but imporovement needed "

November 6, 2017

3.0

Looking forward to a more agile software as you continue to improve. We are proud to be working with the MOHID team!

Pros

No other software out there that focuses on non-profits. The backend has been great. Great customer service!

Cons

Functionality like membership has not been what we expected. Improvements needed.

Review Source

AS

Adil S.  
Chair - Information Technology  
Religious Institutions  
Used the software for: 1-2 years

### "MOHID review by ISCN"

November 6, 2017

4.0

Overall we are very happy with the application just wished that we have even a read only API access to our data so we can customize our own reports and manipulate data on our end. Each Masjid has its own requirements and understandably MOHID can not accommodate every wish. Given access to select API will help Masjid management to handle their own data in a way not provided in MOHID.

Pros

very responsive application All in ONE solution Excellent security and access management We really like donation module and been able to map program accounts to ledge accounts.

Cons

Reports, forms not customization NO API access to generate on demand reports not available in MOHID Should have more powerful widgets which can be customize from font size and type of information displayed thru widget.

Review Source

AK

Arif K.  
Volunteer  
  
Used the software for: 1-2 years

### "Using MOHID Kiosk and its portal has increased our organization donations. We can quickly setup our campaigns and see the results in real time"

October 31, 2017

4.0

We are overall satisfied with including MOHID as one of our primary non-profit revenue generation tool.

Pros

Easily setup donations categories and campaigns for the Kiosk and Portal Monitor donations in real time Easily get the desired reports Accounting has all the transaction information and we do not need to followup with any details

Cons

Setting up Fundraising and Program events needs more customization options like add new fields as mandatory and optional. Allow to have limited access so they can generate reports for the various donation campaigns or allow setup of auto generating and mailing reports to an email list.

Review Source

AG

Adnan G.  
Admin  
Religious Institutions  
Used the software for: 1-2 years

### "Great system for Donation tracking for a Non-Profit"

November 7, 2017

4.0

Pros

The system is easy to use. Reporting can be enhanced but it provides key reports flawlessly. The credit integration is great.

Cons

Not allowing to do a wild card search on screens. The reporting and the pledge modules need to be enhanced for better functionality. There are things that can be done, one is to run failed transactions automatically for 3 times before you mark it a failed. Also if a new card has been updated, it does not run the payments that have not been collected in the past months, etc

Review Source

NS

NADEEM S.  
VOLUNTEER TREASURER SERVICES  
Religious Institutions  
Used the software for: 2+ years

### "USEFUL PRODUCT FOR NOT FOR PROFIT ORG"

November 10, 2017

4.0

I WAS UPSET INITIALLY BECAUSE OF THE POOR RESPONSE FROM SALES AND MARKETING TEAM BUT IT HAD A HAPPY ENDING WHEN CUSTOMER REP ENDED UP THE SESSION VERY INTELLIGENTLY. HER EXPERIENCE AND PRODUCT KNOW IS IMPRESSIVE.

Pros

IT IS A UNIQUE SOFTWARE FOR MASJID DONATION MANAGEMENT SYSTEM, SOFTWARE PROVIDES COMPREHENSIVE SOLUTION.

Cons

INITIAL RESPONSE TIME WAS POOR. SALES AND MARKETING NEEDS TO IMPROVE THEIR PERFORMANCE BY PROVIDING QUICK RESPONSE TO CUSTOMER QUERIES.

Review Source

SS

Shahana S.  
Board of Directors  
  
Used the software for: 1-2 years

### "A state of the art operations management product for nonprofits and much more "

November 2, 2017

5.0

We are very satisfied with our decision to use Mohid. It has streamlined our financial management. The support team including Mohsin Bhally, Firdaus, Abida, have been super cooperative with a focus on service excellence. They spent hours and hours with us until we were very comfortable with the system and on our way. I recommend this product to all nonprofit institutions.

Pros

Always responsive to our inquiries. Superior close the loop process Excellent Flexibility to accommodate client needs

Cons

Labels of the data fields are not always intuitive. Room for improvement in customizability. Check printing

Review Source

MH

Mujtaba H.  
Treasurer  
Religious Institutions  
Used the software for: 6-12 months

### "Good software with rich feature set"

November 11, 2017

4.0

Pros

Good set of features. Ability to send deposits directly to different bank accounts based on the type of donations. Ability to follow up on pledges.

Cons

User interface can be improved. Some of the features related to pledges needs improvement. Membership management is not very intuitive.

Review Source

UA

Usamah A.  
Accountant  
Religious Institutions  
Used the software for: 1-2 years

### "A Must Have Service for the Community"

December 21, 2015

5.0

Pros

Everything! Excellent Customer Service, the ease of taking donations, the ability to have different funds/categories, an all in one system and a lot of features that pertain to a masjid such as membership and much more. Due to the demand we have been experiencing, we recently bought another kiosk and the amount of donations we are receiving is phenomenal Alhamdulilah because of Mohid!

Cons

None so far, everything works as expected. Have been using it for the past year and half, and have no complains.

Review Source

AS

Azmath S.  
IT Admin  
  
Used the software for: 6-12 months

### "Excellent Customer Service "

November 1, 2017

5.0

Pros

Easy to Use Mohid Application and Team was available for all clarifications during setup and on-going requests.

Cons

Not available for free on mobile for musallih's to access or donate from mobile.. and No negative rating for customer service

Review Source

MR

Mohammed R.  
Director  
  
Used the software for: 2+ years

### "One of the Best."

December 18, 2015

5.0

Pros

Vendors have really thought out the major financial needs of Islamic Organizations and have developed modules which assist and ease the daily process as well as major events like fundraisers.

Cons

There is nothing that you don't like. Vendors keep on adding enhancements which address your concerns.

Review Source

YM

Yasir M.  
IT Chair & Board Member  
  
Used the software for: 6-12 months

### " Every Masjid should have MOHID !"

December 18, 2015

5.0

Pros

Very well thought out product. The software interfaces are easy to use and work flawlessly. Functionalities are ready to use out of the box and lot of customization options available. Best part is its all cloud based so you can use it pretty much from any where including Kiosk configuration changes. Kiosk hardware and display is also really neat, making donation process real easy.

Cons

none so far in our use for last 6 months. Everything is working without any issue.

Review Source

SS

Saad S.  
Treasurer  
Religious Institutions  
Used the software for: 2+ years

### "Nice software for masjid administration "

January 10, 2016

4.0

Pros

The kiosk is really useful. Makes it easy for people to donate

Cons

Software/firmware upgrades are sometimes manual. They should be automated

Review Source

ZS

Zubair S.  
Board Member  
Religious Institutions  
Used the software for: Less than 6 months

### "Great kiosk"

November 13, 2017

4.0

Pros

Its a complete suite. Kiosk is the most attractive functionality. Salaat timings can be imported and displayed on kiosk.

Cons

The issue is we have to login into 2 applications (mohid and forte) to get transaction details. We cannot see transaction fees anywhere. Mohid suite does not display transaction costs. Forte suite is ancient and does not have reporting functionality of transaction breakdown. I would rather use PayPal, but I guess you are promoting Forte. Mohid date search should have options like "this year", "this month", "last month". It always prompts for actual date value which is a pain. Kiosk cannot accept ACH payments.

Review Source

TN

Tasmeea N.  
Executive Director  
Religious Institutions  
Used the software for: Less than 6 months

### "Much needed management tool"

December 18, 2015

5.0

Pros

I'm very impressed to find such Donor Management tool is available to use at Masjid community. The software is rich in feature. It is built to meet the direct needs of masjid such as donor management, program signup, volunteer management etc. At back-end side, administration is easy and can be managed from remote location. The customer service is great. The functionality and setup of the product is user-friendly and intuitive.

Cons

Hope to have a comprehensive manual - how to use all the features of this product.

Review Source

ES

Ebadullah S.  
Treasurer  
Religious Institutions  
Used the software for: Less than 6 months

### "Extremely Beneficial and Encompasses all Aspect of daily function."

December 18, 2015

4.5

Pros

The product is already very well thought out and covers most functionalities of our organization. The most important and best aspect of the vendor is that very attentive to the feedback and prompt on requests for modification to platform.

Cons

I really have no negative comments regarding the product or vendor.

Review Source

AS

Abid S.  
Accountant  
Religious Institutions  
Used the software for: Less than 6 months

### "Mohid is a great product awaited by the masjids all around. "

December 18, 2015

4.0

Pros

It is a complete package and moe to come for a masjid.

Cons

Inability to split donation amount into categories.

Review Source

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