# Best Avaya Cloud Office Alternatives 2026 | Capterra > Looking for alternatives to Avaya Cloud Office? Find out how Avaya Cloud Office stacks up against its competitors with real user reviews, pricing information, and what features they offer. Source: https://www.capterra.com/p/212483/Avaya-IP-Office/alternatives --- # Alternatives to Avaya Cloud Office [4.2 (45)](https://www.capterra.com/p/212483/Avaya-IP-Office/reviews/) Write a Review! [View Profile](https://www.capterra.com/p/212483/Avaya-IP-Office/) Tabset anchor ## Top Avaya Cloud Office Alternatives Avaya Cloud Office * * * Starting from: Not provided by vendor Pricing Model: Per Feature * * * Overall Rating: [4.2 (45)](https://www.capterra.com/p/212483/Avaya-IP-Office/reviews/) Ease of Use 3.9 Customer Service 4.0 Features 4.0 Value for Money 3.6 * * * Starting from: $8.75/Per Month Pricing Model: Per User * * * Overall Rating: [4.7 (24100)](https://www.capterra.com/p/135003/Slack/reviews/) Ease of Use 4.6 Customer Service 4.4 Features 4.6 Value for Money 4.5 * * * Starting from: $10/Per Month Pricing Model: Per User * * * Overall Rating: [4.8 (174)](https://www.capterra.com/p/142813/Workpuls/reviews/) Ease of Use 4.7 Customer Service 4.7 Features 4.6 Value for Money 4.6 * * * Starting from: $15/Per Month Pricing Model: Per User * * * Overall Rating: [4.7 (1780)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Ease of Use 4.6 Customer Service 4.7 Features 4.6 Value for Money 4.6 Tabset anchor All Avaya Cloud Office Alternatives At a Glance Top Alternatives for Avaya Cloud Office - [Slack](#product_964a02e4-2901-4992-aea5-a6d200b696d4) - [Insightful](#product_fc9919a9-f38c-4210-b210-a6d200b7915e) - [LiveAgent](#product_79dc58b6-851f-4ee1-9b1d-a6d200b4f35c) - [Zendesk QA](#product_2607600d-2721-495c-897b-a97d00458e73) - [Leaptree Optimize](#product_f5c4bd7b-02b0-4809-9c99-9813cba662a4) Tabset anchor by Zendesk [4.9 (23)](https://www.capterra.com/p/180104/Klaus/reviews/) Zendesk QA is a quality assurance solution that helps companies solidify customer relationships through excellent CX. [Learn more about Zendesk QA](https://www.capterra.com/p/180104/Klaus/) Compare Tabset anchor ## [Leaptree Optimize](https://www.capterra.com/p/10028581/Leaptree-Optimize/) by Leaptree [4.8 (12)](https://www.capterra.com/p/10028581/Leaptree-Optimize/#reviews) AI-powered QA built inside Salesforce that automates call center agent evaluations, boosting productivity and engagement. [Learn more about Leaptree Optimize](https://www.capterra.com/p/10028581/Leaptree-Optimize/) Compare Tabset anchor ## [Playvox](https://www.capterra.com/p/164542/playvox/) by Playvox [4.8 (109)](https://www.capterra.com/p/164542/playvox/reviews/) Playvox offers user-focused solutions tools for efficient Workforce and Quality Management for improved customer satisfaction. [Learn more about Playvox](https://www.capterra.com/p/164542/playvox/) Compare Tabset anchor ## [VQ Online](https://www.capterra.com/p/237480/VQ-Online/) by VereQuest Inc. [4.7 (18)](https://www.capterra.com/p/237480/VQ-Online/reviews/) An easy-to-use quality assurance tool for 50 to 5000+ agents. Real-time reporting. Flexible and cost-effective. [Learn more about VQ Online](https://www.capterra.com/p/237480/VQ-Online/) Compare Tabset anchor ## [NiCE CXone](https://www.capterra.com/p/134775/inContact-Call-Center-Software/) by NiCE [4.2 (581)](https://www.capterra.com/p/134775/inContact-Call-Center-Software/reviews/) Cloud-based contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX. [Learn more about NiCE CXone](https://www.capterra.com/p/134775/inContact-Call-Center-Software/) Compare Tabset anchor ## [Medallia Agent Connect](https://www.capterra.com/p/181460/Stella-Connect/) by Medallia [4.9 (18)](https://www.capterra.com/p/181460/Stella-Connect/reviews/) Medallia Agent Connect brings customer feedback, QA & coaching together to drive agent engagement, performance & customer satisfaction. [Learn more about Medallia Agent Connect](https://www.capterra.com/p/181460/Stella-Connect/) Compare Tabset anchor ## [Genesys Cloud CX](https://www.capterra.com/p/179417/Genesys-Cloud/) by Genesys [4.3 (262)](https://www.capterra.com/p/179417/Genesys-Cloud/reviews/) Genesys Cloud makes customer relationships simple. We connect phone, email, and chat through one tool for better customer engagement. [Learn more about Genesys Cloud CX](https://www.capterra.com/p/179417/Genesys-Cloud/) Compare Tabset anchor ## [Five9](https://www.capterra.com/p/132405/Five9/) by Five9 [4.2 (481)](https://www.capterra.com/p/132405/Five9/reviews/) Cloud Contact Center with Practical AI- Inbound, Outbound, ACD, IVR, Predictive Dialer, Chat, Call Recording, and CRM Integrations. [Learn more about Five9](https://www.capterra.com/p/132405/Five9/) Compare Tabset anchor ## [Klearcom](https://www.capterra.com/p/10020906/Klearcom/) by Klearcom [4.8 (11)](https://www.capterra.com/p/10020906/Klearcom/reviews/) Automated IVR Testing Across 100+ Countries with Klearcom. Optimize your IVR testing with Klearcom’s non-intrusive SaaS platform. [Learn more about Klearcom](https://www.capterra.com/p/10020906/Klearcom/) Compare Tabset anchor ## [Calabrio ONE](https://www.capterra.com/p/110588/Calabrio-One-Suite/) by Calabrio [4.5 (263)](https://www.capterra.com/p/110588/Calabrio-One-Suite/reviews/) Calabrio ONE is an fully integrated workforce optimization solution for a comprehensive customer engagement strategy. [Learn more about Calabrio ONE](https://www.capterra.com/p/110588/Calabrio-One-Suite/) Compare Tabset anchor ## [Nextiva](https://www.capterra.com/p/175788/Nextiva/) by Nextiva [4.6 (916)](https://www.capterra.com/p/175788/Nextiva/reviews/) Nextiva is an enterprise phone system with 40+ features, 99.999% uptime reliability, and 24/7 tech support. [Learn more about Nextiva](https://www.capterra.com/p/175788/Nextiva/) Compare Tabset anchor ## [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) by Zoom Video Communications [4.6 (14574)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/) With Team Chat, Phone, AI Companion, and more, Zoom Workplace is the platform for your best work. [Learn more about Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) Compare Software Found In - [Web Conferencing Software](https://www.capterra.com/web-conferencing-software/) - [VoIP Software](https://www.capterra.com/voip-software/) - [Collaboration Software](https://www.capterra.com/collaboration-software/) - [Audio Conferencing Software](https://www.capterra.com/audio-conferencing-software/) - [Video Conferencing Software](https://www.capterra.com/video-conferencing-software/) - [Unified Communications Software](https://www.capterra.com/unified-communications-software/) - [Productivity Software](https://www.capterra.com/productivity-software/) - [Contact Center Quality Assurance Software](https://www.capterra.com/contact-center-quality-assurance-software/)