# NextGen Behavioral Health Suite Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about NextGen Behavioral Health Suite Software - reviews, pricing plans, popular comparisons to other Mental Health products and more. Source: https://www.capterra.com/p/212509/NextGen-Behavioral-Health-Suite/reviews --- # NextGen Behavioral Health Suite Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) NextGen Behavioral Health Suite ## What is NextGen Behavioral Health Suite? NextGen Behavioral Health Suite is an integrated EHR software tailored for behavioral health providers. It combines behavioral health, primary care, oral health, and human services data into one system, enabling whole-person care across various settings. Caregivers can document client encounters, complete clinical tasks, and collaborate with care teams efficiently from any location. The platform's interoperability supports communication with other facilities and systems, enhancing care coordination. It meets state reporting requirements and integrates UDS, CMS, PQRS, and more. Revenue solutions optimize financial performance. Overall, NextGen Behavioral Health Suite empowers providers to deliver coordinated care and improve patient outcomes. ## What is NextGen Behavioral Health Suite used for? [Medical Practice Management](https://www.capterra.com/medical-practice-management-software/)[Medical Scheduling](https://www.capterra.com/medical-scheduling-software/)[Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/) Overall rating Based on 5 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## NextGen Behavioral Health Suite alternatives Highest Rated [4.8 (96)](https://www.capterra.com/p/159263/Better/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.4 (363)](https://www.capterra.com/p/124590/EMA/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [3.9 (1,356)](https://www.capterra.com/p/129169/Tebra/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 74% of reviewers rated it above 4 stars [4.0 (1,278)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/) Starting price $300.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 79% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/212509/NextGen-Behavioral-Health-Suite/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Patient Records Management 4.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Charting 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Decision Support 4.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Tools that provide relevant information at specific times to support judgments and courses of action Telemedicine 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Meet with patients remotely Activity Dashboard 5.0 (1) 200.00% of 1 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities Appointment Scheduling 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Schedule appointments via a calendar NextGen Behavioral Health Suite 63 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Application programming interface that allows for integration with other systems/databases Manage various aspects of appointments including booking, rescheduling, canceling Schedule appointments via a calendar Use AI to convert voice into text automatically Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Process of submitting and following up on claims with insurance companies Automatically generates E/M codes based on information collected during patient charting Track and manage adherence to policies for any service, product, process, or supplier Track and report regulatory data to either internal management or external stakeholders Automated reminders and confirmations for booked appointments and events via text or email Alter the layout and content of reports Tools that provide relevant information at specific times to support judgments and courses of action Store, manage, and track all electronic documents in a centralized location Electronic storage of drug information such as name, brand, appearance, etc. Transmit prescriptions to pharmacies electronically Transfer of data from one computer system to another Electronically collect payments for goods or services Digitally sign online documents Create and securely store digital patient records For family practices For mental/behavioral health specialties such as psychiatry, therapy/counseling, substance abuse, etc. For obstetrics and gynecology (OB/GYN) practices For medical practices that specialize in the diagnosis and treatment of eye disorders Intended to be used by podiatrists Must serve psychiatrists/psychiatric practices For mental health professionals that specialize in substance abuse therapy/programs Compliant with HIPAA, which sets standards for sensitive patient data protection Conduct intake assessments to determine patient health status, medical history, conditions, etc. Checking eligibility of patients for different insurance claims Manage billing and payments for a healthcare provider A library of medical terms, abbreviations, definitions, and meanings Alerts/warnings for potential allergies or interactions triggered by medications Administer and track medication inventory, schedules, dosage, and side-effects Communicate using messages within the system Access software remotely via mobile devices Access the system via a mobile application Tool to assess patient's current status, provide a score, interpret results & risk categorization of patients Allow communication between the company and patients via messages, SMS, emails, phone, and more Allows medical providers to engage patients in a variety of ways to ensure their health. Patients can register for appointments in advance online Online portal where patients can access information such as health records, treatment plants, etc. Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Book and manage patient appointments and follow-ups Track and organize physician schedules and pertinent information Manage physician availability and schedules Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more Prescribing, renewing, and keeping a record of the medicines given to an individual or animal Ability to record, store, update, and retrieve information Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Set & manage permission levels based on user roles and restrict access to only authorized individuals Plan availability and assign specific time slots for tasks and resources Exchange messages in a secure and encrypted manner Online portal through which end users can access the system, manage tasks, or obtain information Train your system to interpret and transcribe voice messages Track and manage the scheduling of tasks Meet with patients remotely Provide online therapy to patients/clients through secure video sessions Create, save, and re-purpose templates for emails, forms, etc. Tools to help therapists document, record, and recall patient encounters Set up connections to third-party platforms to improve business processes Create treatment plans that document interventions and outcomes to track patient progress Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 3.8 (5) 3.8 Based on 5 reviews ## Pricing Value for money 3.6 (5) ### Starting price Free trial not available Value for money 3.6 (5) 3.6 Based on 5 reviews ## Integrations [ Birdeye](https://www.capterra.com/p/152997/BirdEye/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.8 (4) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.8 (4) 3.8 Based on 4 reviews ## User reviews Overall rating 3.6 Based on 5 reviews Filter by rating 5(2) 4(1) 3(1) 2(0) 1(1) Mentioned topic Sorted by most recent HD Haley D. Accounting Admin Medical Practice ### "Feature Rich and Customizable" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 March 20, 2026 A feature rich and customizable healthcare platform that works well with already established practices. Pros NextGen is highly customizable with strong all in one healthcare functionality. It offers robust tools for scheduling, billing, patient records etc. Cons Slow performance at times. Although i do use this very frequently there have been more situations than i would like dealing with slow load times. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MR Miranda R. Medium Hospitality ### "Stress free! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 23, 2025 Getting switched to Nextcare was at first a major stressor. After I opened the program all my stress was eliminated! Pros NextGen has a easily managed user interface with options to expand. It offers top notch services I love! Cons That not all companies have this software available for users to use. It should open its software to everyone! Switched from [Zoho People](https://www.capterra.com/p/110931/Zoho-People/) Cost and time effectiveness was a major factor. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AJ Abby J. Medical Personnel Alternative Medicine ### "Wonderful to use" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 24, 2024 Great but sometimes it has issues. Overall very helpful and informative Pros I’m really surprised by how easy NextGen is to use. It’s so helpful Cons What I like least about NextGen is that sometimes it can crash and you will have to reload your work Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GE Gina E. Assistant VP of Ambulatory and Behavioral Health Hospital & Health Care ### "Improved but still needs some attention" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 October 21, 2024 While the newer version seems to be an improvement it seems as if NextGen is not quite there yet. The providers seem to still struggle with the flow of the templates. Pros It interfaces with our Primary Care chart for shared patients. Cons It is a little difficult to navigate for providers. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. YG yesenia g. IT and NG support Medical Practice ### "Would not recommend NG BH suite " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 October 10, 2024 Awful. Not Provider friendly. This template needs to have less clicks Pros Nothing! The providers are frustrated with the BH Suite. Cons All BH providers have commented, that the BH suite is not user friendly very click heavy. Jumping from template to template to complete a visit. Not Straight forward. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 21, 2024 Here at NextGen Healthcare, we take all feedback very seriously, and we're sorry to hear about your experience. NextGen Healthcare team wants to address your concerns about the BH suite and user-friendly ability. Please feel free to contact us at your earliest convenience. Thank you again for your feedback. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)