# Issuu Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Issuu the right Publishing and Subscriptions solution for you? Explore 153 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/212526/Issuu/reviews

---

Issuu

4.5 (153)

[View alternatives](https://www.capterra.com/p/212526/Issuu/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Reviews of Issuu

Ease of use

4.6

Customer Service

4.0

## Pros and Cons in Reviews

PJ

Peter J

creative directorGraphic Design, 2 - 10 employeesUsed the software for: 6-12 months.

“Esy to understand and produce high quality flipbooks“

May 28, 2025

SA

Shawna A

PublisherMedia Production, 2 - 10 employeesUsed the software for: More than 2 years.

“No matter what you say or provide, there is no human to help resolve a problem. And pricing continues to go up beyond what all of their competitors are charging.“

December 12, 2025

Melanie A

VariousGraphic Design, 2 - 10 employeesUsed the software for: 1-2 years.

“The isn't a steep learning curve so it was easy to hop right in and create. “

May 7, 2025

RN

Rebecca N

Communication SpecialistGovernment Administration, 11 - 50 employeesUsed the software for: More than 2 years.

“I would be very careful before subscribing to this service - it is impossible to cancel.“

December 17, 2025

PJ

Peter J

creative directorGraphic Design, 2 - 10 employeesUsed the software for: 6-12 months.

“I liked the storage system that they had.“

May 28, 2025

JD

Joost D

WebmasterNewspapers, 2 - 10 employeesUsed the software for: More than 2 years.

“The monthly costs were a little too high for us.“

February 18, 2025

Sophia G

Art DirectorPublic Relations and Communications, 11 - 50 employeesUsed the software for: More than 2 years.

“The exact feel and sensation of how to flip through a book/magazine is probably its strongest point compared to all competitors: the animation and sound are perfect, so it is really satisfying to flip through, nothing like scrolling through pages on a pdf.“

January 14, 2023

Jeroen W

EigenaarResearch, Self-employedUsed the software for: More than 2 years.

“After contacting customer service and asking for a solution (just let me have the 100 unlisted slots), I get a lot of vague answers and explanations. But no solution.“

April 23, 2024

## Showing most helpful reviews

Showing 1-25 of 153 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Bradley W.  
Associate professor  
Education Management  
Used the software for: 2+ years

### "Issuu sets the standard"

April 25, 2021

5.0

I teach to a great variety of audiences. It's nice to know they can find my course materials easily. And once they find me, they can find all my materials in a convenient and easy-to-use form.

Pros

The creation of the PDF format was a leap forward. Without ways to share and view PDF files, the move toward a "paperless society" was problematic at best. Issuu helped users solve that problem. With Issuu, we can upload files and share links with many users via email or social media. The interface is clean and easy to use with enough customizability to make it look clean almost anywhere.

Cons

The one feature I miss in the free version is the ability to embed my PDF files on my websites. This is a rather basic function. I know the company has to make money and this is a feature that is worth paying for. It just hurts that it was free.

Reason for choosing Issuu

Honestly, I've been using Issuu for so long now, I don't remember what else we looked at besides just linking to PDF files. At the time, PDF files couldn't be viewed in the browser. Issuu was an innovative and elegant solution.

Review Source

Daniel K.  
Senior Communication Designer  
Architecture & Planning  
Used the software for: 2+ years

### "Great interface, should be free to embed"

December 22, 2020

5.0

As an early example of e-publication software, Issuu has helped our company share content consistently for nearly a decade.

Pros

I like the design of the reader and the ease of creating custom embedded readers most

Cons

The major con with Issuu is that embeds and other small features that used to be free are now only available to paid users, and the cost is very high. Basic functions are bundled into packages with premium services that I do not need, so I have started using other embedded readers on our website that are free of charge.

Reason for choosing Issuu

In fact, I'm using adobe online reader and google drive more to share documents because Issuu no longer provides free embed code and the ads in the free viewer are out of control compared to the more reasonable placement of ads that were in the free viewer 3 years ago.

Review Source

RN

Rebecca N.  
Communication Specialist  
Government Administration  
Used the software for: 2+ years

### "Zero customer service, rising subscription rates with no way to cancel"

December 17, 2025

1.0

I would be very careful before subscribing to this service - it is impossible to cancel. I've submitted multiple "requests" to cancel to no avail.

Pros

It accomplished what we were looking for at the time (displaying PDFs in a clean format). No additional comments.

Cons

I've been shocked by their lack of customer service, complete unreachability, and constantly rising subscription prices.

Review Source

Eugene M.  
Developer  
Information Technology and Services  
Used the software for: 1-2 years

### "Issuu Review"

June 18, 2021

5.0

It a took I would recommend to anyone for managing and sharing their content online

Pros

The ease of getting to publish my content online without any hustle.

Cons

Navigating through the platform may be a challenge when getting started.

Review Source

Vicki D.  
Owner  
Photography  
Used the software for: 6-12 months

### "Issuu helps me educate my clients"

December 17, 2020

5.0

I love the look and functionality of my digital lookbooks. They're easy for my clients to use and they help give me an edge to look more professional and give a more luxury experience.

Pros

I use Issuu to upload my client session guides and lookbooks. It guides me through the steps of getting my work published and online. User interface is simple and intuitive. It's easy to share my work with my clients and the end product looks great!

Cons

So far I don't have any recommendations for changes.

Review Source

Jeroen W.  
Eigenaar  
Research  
Used the software for: 2+ years

### "What did not go wrong?"

April 23, 2024

2.0

Never collaborate with them, in order to save a lot of stress.

Pros

They know very well to get you on board. Until something goes wrong...

Cons

What did not go wrong? I had a subscription (Premium) for Issuu to share my publications. I had 100 unlisted slots as an extra fee. Suddenly, without noticing, they reduced this to 50 slots. Which means that, if I wanted to replace one of my unlisted slots, I removed one publication (having 99 unlisted slots) but I was not able to upload a new publication. In other words, Issuu changed the terms of my subscription without noticing me. After contacting customer service and asking for a solution (just let me have the 100 unlisted slots), I get a lot of vague answers and explanations. But no solution. My proposal to end the subscription and the return the rest of the money for the rest of the subscription period is not granted. Every time I have a different customer service agent, who does not know the situation. I just warn you: don't subscribe for their services. I would rather suggest to use FlipHTML5. Way cheaper, better service and saves a lot of frustration.

Switched from

[FlipHTML5](https://www.capterra.com/p/202617/FlipHTML5/)

Better pricing, free unlisted slots.....

Review Source

Response from Issuu

May 10, 2024

Hello Jeroen. We are very sorry to hear about the challenges you faced. I can see that one of our support agents was in touch with you, and assisted clarifying the problem that you were experiencing with Unlisted. Once again, we sincerely apologise about the inconveniences. Thank you for sharing your feedback with us.

Jose V.  
Head of Strategy  
Marketing and Advertising  
Used the software for: I used a free trial

### "Publishig made easy"

May 8, 2022

4.0

Try before you decide for a premium subscription.

Pros

Easy way to publish, edit and share any editorial content. Web integration is easy.

Cons

If there's any issue, support service is not the best.

Review Source

Response from Issuu

May 31, 2022

Dear Jose, Thank you so much for the feedback, we really appreciate it. We are sorry for any inconvenience regarding customer support, we are here to help and answer any questions you might have :)

Melissa P.  
Director of Communications  
Education Management  
Used the software for: 2+ years

### "Easy way to add print publications to website"

January 31, 2021

4.0

Pros

I like the embed code option with personalization and the shelf option for multiple publications

Cons

No longer allow embeds for the free version.

Review Source

Paula L.  
Designer Graphic  
Photography  
Used the software for: 1-2 years

### "Excellent"

April 22, 2021

4.0

Pros

I use the software to post the social event album layout. It is simple to use and allows the customer to view the material as if he had actually turned the pages.

Cons

I have some difficulty editing the material, it does not allow editing only a part, you have to redo everything.

Review Source

Caio D.  
Graphic Designer  
Design  
Used the software for: I used a free trial

### "The best digital publishing website"

February 14, 2023

5.0

Pros

The embed option is perfect for showcasing your content, from books to magazines, on your website or blog. You can also sell your publishing using their own marketplace.

Cons

You have a limitation for unlisted publications on the free account, this could be increased since it helps to proof unpublished materials.

Review Source

AM

Allié M.  
Founder  
Philanthropy  
Used the software for: 2+ years

### "Why Just Read Content When You Can Experience It?"

December 29, 2020

5.0

With Issuu, we were able to allow our audience to 'experience' content - not simply 'consume' it. The immersive and interactive interface gives us the ability to reach our audience in a way that resonates. We believe the very same content shared on a different platform would be a very different effect (a less impactful one). In need of a dynamic solution, as opposed to a static option, Issuu is the only platform we will use for our online magazine and resource guides.

Pros

With its ease of use and efficiency, I love the ability to repurpose and redistribute content with one asset across multiple channels. At the same time, it's entirely forgiving of human error with nearly realtime updates rendered for any and every edit.

Cons

Love to have customizable short links for the long URLS that are produced for the full screen experience. Also love to link visual stories to specific URLS. In addition, I'd love to be able to incorporate videos in article stories. :)

Review Source

MT

Margot T.  
Operations Associate  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Missing the earlier days of analytics for all users"

December 17, 2020

4.0

I will always be grateful to Issuu for providing so many of us with a straightforward way to publish our work, and make it accessible to readers all around the world.

Pros

Issuu has been the best way to share my zine and art books online. I love that people can read them as flip-through publications (and not just as a Pdf). I've had an account for about 8 years, and it has allowed my work to be seen around the world, which has greatly added to my confidence as a creator and zine maker.

Cons

I would love for the analytics to be more accessible to all users, and not just those on Premium. I had a free account for many years, until I recently purchased the Premium tier because of an end-of-year offer. I'm excited to be able to sell publications, and I'm glad I can see my analytics once again, but I still find it too expensive. It would also be great to see more features that can help with layout and the creative part (sort of like Blurb and Bookwright). I also think the Visual Stories component can be better. I'd like to be able to edit where the text goes (centered, vs left or right), whether I'm using caps or lower case, etc.

Review Source

JK

Jan K.  
Media Artist  
E-Learning  
Used the software for: 2+ years

### "Teaching Online Publishing with Issuu"

December 17, 2020

5.0

When students ask about doing independent study projects in page layout /magazine design, the many types of publications that can be found on Issuu have been an excellent resource and inspiration.

Pros

Issuu is amazingly simple to navigate. In particular this year when most class work has been online, I was able to teach students basic page layout using Google Docs. The pdf that students produced was easily uploaded to Issuu and the link shared with their classmates for critique. Of course they could share a Google Doc link, but everyone loved the way that Issuu allowed their work to be opened up into a double page spread that could easily be flipped forward or backward to view. They are aware that a subscription would remove ads, but as novices, it is great to become aware of possibilities for marketing and other publication.

Cons

I found this equally easy to use whether using InDesign or a simple Google Docs pdf. I can’t think of anything that I would change.

Review Source

BJ

Betsy J.  
Owner  
Design  
Used the software for: 2+ years

### "A straightforward tool that has helped my business grow"

January 5, 2021

5.0

Pros

I love how simple the platform is for both publishers and consumers. I'm a relatively light user, but I have never once felt the need tp even consider other platforms. It has an attractive interface and makes my job easier.

Cons

I sometimes feel the language in the UX and in tutorials and the pricing model etc is so specific to typical magazines where there is a single design distributed to the masses. I have a very different use case where I sell customer one-off magazine designs to clients and use Issuu to work through revisions and approvals with them. I also maintain my issuu profile as a way to showcase my work. I'm sure there are lots of other unique use cases too. Really, this is such a small nit, but it is the one thing I would complain about if I had to.

Review Source

EL

Eric L.  
Architect  
Architecture & Planning  
Used the software for: 2+ years

### "Good experience "

December 22, 2020

5.0

Overall very good experience with Issuu. It has been a good plate form for my profession and work I do. Good representation and efficient layout make it appealing for users. Highly recommend.

Pros

Easy of use. Efficient layout. Graphic of the plate form.

Cons

Some options are expensive to use. As some options such as download pdf are not for free.

Review Source

GS

Gerald S.  
Student  
Design  
Used the software for: 6-12 months

### "The New Virtual Magazine Stand"

April 23, 2021

4.0

It has been a pleasurable experience. I still visit Issuu almost daily because that is where my organizations post our publication and I can easily refer to it by just going to the internet. I love that we can easily share things and that It is open for all to see. It really is I feel, the global news stand of the pandemic

Pros

It really is something I never seen before, It just allows organizations to publish their print information to a platform that is accessible to all. I also like the fact that is can be easily integrated to other websites while still retaining its functionality. So it is like a platform or library of all these publications that everyone can use as resources.

Cons

I feel like it's design for user interface is not too friendly, I find myself having a hard time navigating through lets say a magazine. If I wanted to see a detail or zoom in, I find it quite difficult to move around. So I would like a more seamless experience. The pop up ads are also quite invasive.

Review Source

AB

Ana B.  
Architectural designer  
Architecture & Planning  
Used the software for: 2+ years

### "Easy tool for sharing visual documents "

April 22, 2021

4.0

Overall I have recommended to many people and used it for years and will continue to use it for professional visual based document sharing for professional situations

Pros

This is an easy to use tool for uploading and sharing anything from resumes and sample work, to presentations, that may be difficult to share via email. It is professional in appearance and easy to switch out or update documents if needed.

Cons

I have only used the free version and feel anything that is lacking is because I haven’t purchased the upgrade to access additional editing or enhancing capabilities. I will say sometimes it glitches out on me but I just refresh and try again

Review Source

JB

Jennifer B.  
Residential CAD Technician/Owner  
Architecture & Planning  
Used the software for: 2+ years

### "HIghly recommend Issuu."

December 22, 2020

5.0

I am very pleased with this product/service and highly recommend it!

Pros

Issuu is free for small post, & is user friendly.

Cons

There are no things, thus far, that I do not like about this product.

Review Source

DW

Daniel W.  
Creative Director  
Design  
Used the software for: 2+ years

### "Great Product"

December 17, 2020

5.0

Pros

Love being able to share PDFs and mimic the experience of a printed book. Great for my real estate clients when they want to share leasing brochures without the expense of printing and mailing a book.

Cons

I think if there's a way to add in video, a way to make the PDFs more interactive, that would be a game changer. Also sharing better on social media.

Reason for choosing Issuu

I actually don't even know of any other alternative products. Used issuu off and on for almost 10 years.

Review Source

KC

Kevin C.  
Editorial Director  
Newspapers  
Used the software for: 2+ years

### "Issuu was a life-saver"

December 29, 2020

5.0

Pros

We've used Issuu for at least five years. No one compares to it at all. It's allowed us to take our print newspaper and offer an e-Newspaper for those who love to still read us, but who are out of the area. Truly, it's been a game changer for us — and I believe it's something every newspaper should use.

Cons

The pricing is borderline prohibitive — and I wish more features would be available for starter subs.

Review Source

CI

Clarice I.  
Development Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "No Issuus here"

June 9, 2021

5.0

We needed an easy way to store and share our marketing materials with everyone

Pros

Low cost for publishing documents Great website integration Allows us to keep stock of our marketing materials

Cons

Customer service is not great Difficult to use on mobile device Downloading can be difficult On occasion we can't open to the documents

Review Source

JM

Jackie M.  
Art Director  
Publishing  
Used the software for: 2+ years

### "Mills Publishing Sports"

December 22, 2020

5.0

We are glad we can offer our clients a digital platform. Issuu has helped us move into this arena.

Pros

The ability to share the link with our colleagues, especially this year. So they are able to email, put on their fan page, or use a QR code for fans to check out the game day publication. Also the ability to get statics.

Cons

None that I can think of. We have been using this over 5+ years and have been successful using this platform.

Review Source

SH

Susan H.  
Graphic Design  
Graphic Design  
Used the software for: 2+ years

### "Great Resource. Period."

March 30, 2021

5.0

My primary use of Issuu was to upload publications for viewing, linking, and embedding on a website. All of this functions worked great and integrated with our site seamlessly.

Pros

I love how easy Issuu is to use. When you think about the end product it delivers, it's totally amazing.

Cons

I don't have any negative thoughts about this application. I am planning to use it more in the coming year, so that may change :)

Review Source

AR

Anne R.  
designer  
Design  
Used the software for: 2+ years

### "Great resource and markting tool."

December 17, 2020

5.0

Issuu has helped support other digital marketing efforts. It's easy!

Pros

Issuu is easy to use and navigate. I think it helps us with our marketing efforts and is a fair price point. I've been using it for years for a variety of clients, and people are always happy I suggested to do so.

Cons

For the free version, there are a lot of ads.

Review Source

RW

Robin W.  
Owner and creative directir  
Design  
Used the software for: 2+ years

### "Great digital interface "

December 17, 2020

5.0

I think issuu is the best publication sharing interface currently on the market. My clients love it!

Pros

As a print designer of magazines and annual reports issuu has been a great platform to share work digitally with clients and their audience.

Cons

Sometimes my clients have a limited budget and can’t always afford the cost.

Review Source

Similar Products

Featured

## Send me user reviews about this product

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.