# Breeze 360 Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Breeze 360 the right Human Resources solution for you? Explore 28 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/212625/Breeze-360/reviews --- Breeze 360 4.3 (28) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Breeze 360 Ease of use 4.1 Customer Service 4.6 ## Pros and Cons in Reviews JD Janice D Senior AdministratorNon-Profit Organization Management, 11 - 50 employeesUsed the software for: More than 2 years. “I like the PTO tracking and the customer service.“ February 6, 2024 MH Michael H Office Admin.Airlines/Aviation, 11 - 50 employeesUsed the software for: I used a free trial. “Over a 2-month period, we worked with both Software Techniques support team, their cloud hosting service provider (Liquid Web) and our 3rd party IT Securities Firm to find a solution. Despite our best efforts and additional expense to find a solution, no solution is available or anticipated to be available any time soon.“ April 9, 2024 GT Ginger T Office ManagerReal Estate, 11 - 50 employeesUsed the software for: More than 2 years. “this product is great for record keeping; customer service is very easy to work with and they are very attentive to your needs“ February 14, 2024 RT Robert T IT ManagerIndustrial Automation, 51 - 200 employeesUsed the software for: Less than 6 months. “Difficult implementation with .NET errors on time clock manager“ May 12, 2023 DC Darice C Director, IT & DevelopmentInsurance, 11 - 50 employeesUsed the software for: More than 2 years. “been using it for years and once the accrual rules for PTO have been setup it is very easy to use.“ January 26, 2023 CF Catherine F Accts/Hr/Payroll ManagerFood Production, 11 - 50 employeesUsed the software for: Less than 6 months. “The price of the bio-metric machine is very cost effective.“ March 2, 2023 ## Showing most helpful reviews Showing 1-25 of 28 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Marketing Information Technology and Services Used the software for: 1-2 years ### "Easy to use" March 26, 2021 4.0 Pros I can easily clock-in/ out from my desk or my phone which I am happy about. I can also request time-off fast, and my supervisor responds within the day. Cons Sometimes I had to wait for my computer to load before I can log in, turns out my computer is laggy. So it wasn't the app. So far, I am very happy with it. Review Source EK Erik K. IT Director Education Management Used the software for: 2+ years ### "Easy lowcost App\\Desktop" March 1, 2023 5.0 Pros Easy to use. Simple Layout, but good features Cons First App on the phone was slow when responding, but with the update things are a lot better. Alternatives considered [UKG Ready](https://www.capterra.com/p/198579/UKG-Ready/)[Eddy](https://www.capterra.com/p/175834/eddyhr/) Reason for choosing Breeze 360 Most were too expensive, or were either just Apps. We needed an App and Desktop program. For our employees to use on their phones, but also have a front desk clock in station. Review Source MH Michael H. Office Admin. Airlines/Aviation Used the software for: I used a free trial ### "Buyer Beware! Not a Value Added Business Partner! " April 9, 2024 1.0 Our experience with this software and company was expensive and disappointing. - All contact made to our sales rep after the sale was promptly diverted to customer service. - Customer service offered little help and deferred all FEDRAMP Compliance back to their cloud hosting provider (Liquid Web). - When the potentially counterfeit time clocks were brought to the attention of Software Techniques the reply was: "Thank you for sending me the information regarding the clocks. I am going to forward this to my supervisor so the issue can be addressed for the clocks we presently have." \*\* Software Techniques made no effort to return, replace or refund the time clocks or software. In fact, through this whole process, everyone @ Software Techniques differed to a "Supervisor", but not once were we contacted by a "Supervisor" to amicably resolve anything. Despite our best efforts, this was a 100% loss for our company. Pros Nothing, the software and time clocks could not be installed. The software did not meet industry requirements & the time clocks provided for use with Breeze 360 were identified as possibly counterfeit. Cons \- As an Aerospace manufacturer and OEM for the US Government & DOD our company is required to be CMMC compliant. The CMMC requirements for FEDRAMP Certification compliance imposed by the US Government on 12/21/2023 were unforeseen when the system was purchased on 12/15/2023 (6 days prior). Only after receiving the equipment in early January 2024 was the issue brought to light. Over a 2-month period, we worked with both Software Techniques support team, their cloud hosting service provider (Liquid Web) and our 3rd party IT Securities Firm to find a solution. Despite our best efforts and additional expense to find a solution, no solution is available or anticipated to be available any time soon. Neither Liquid Web or Breeze360 (Software Techniques) have plans to become or utilize a FEDRAMP certified cloud hosting provider. This leaves the Breeze360 software unusable for our organization. - The Bio-metric Time Clocks provided raised suspicions due to the Chinese writing on the face of the device along with no visible MAC address or model number on the packaging or equipment. This required our company to contact the manufacturer ZKTeco (USA) to confirm the unites were not counterfeit. ZKTeco (USA) advised the serial numbers on each Bio-metric Time Clock provided by Software Techniques did not match any units procured through their USA or UK Headquarters. ZKTeco could not verify the serial numbers and suggested the units were probably manufactured/procured directly from China. ZKTeco further advised that they only source equipment made in Taiwan and do not source any equipment made in China. When brought to Software Techniques attention they could not confirm the legitimacy of the time clocks. This determination left the Bio-metric Time Clocks unsuited for installation by our organization. Our company now had both software and time clocks that could not be used. Review Source Response from Software Techniques April 12, 2024 Thank you for your feedback. We're sorry to hear about the issues you've faced. CMMC Compliance and Software: We recognize the challenges posed by the sudden CMMC requirements. Our team is committed to evolving our solutions to meet these standards, ensuring our products remain compliant and secure for our aerospace and defense sector clients. Biometric Time Clocks Authenticity: We assure you the biometric time clocks are genuine, sourced directly from the original manufacturer, bypassing intermediaries. This direct procurement ensures the authenticity and reliability of our products. The absence of additional markings or packaging is a result of our direct purchase from the factory, which differs from reseller-added details. We understand the confusion this may have caused and are more than willing to provide any further verification or documentation needed to confirm their legitimacy. Please contact us at 540-721-1000 for assistance and support. We want to help. dD daniel D. pres. Automotive Used the software for: 2+ years ### "Can't do without time management" January 17, 2023 4.0 Employees have access to reports, PTO, and transparent way to request time off for all. Pros Accurate reports to input payroll. PTO requesting and quick to deny or approve. Easy to see who is available. And at a reasonable cost. Easy to clock in and off from their workstation. Cons 1-setup terminology sometimes confusing. 2-sometimes not real ease to get hold of support ..... if you are in a hurry and need to defuse potential issues (time clock issues may cause doubt with employees). They do not want you "screwing with their pay!!" 3- wish it would address the auto industry time management (flat rate flag per jobs. Track production time, stop time, wait time, expense time) out of the box. Alternatives considered [Hubstaff](https://www.capterra.com/p/132376/Hubstaff/) Reason for choosing Breeze 360 Cost, better adaptability, for salary, flat rate pay and hourly employees, Reports, PTO. Simple use. Switched from [TOGGLE](https://www.capterra.com/p/200059/Toggle/) More adaptable to my type team time management functions for of business, simple to use, accurate Review Source JD Janice D. Senior Administrator Non-Profit Organization Management Used the software for: 2+ years ### "Customer service is excellent!" February 6, 2024 5.0 Pros I like the PTO tracking and the customer service. Cons Sometimes it is glitchy. Employees have complained that when they punch in sometimes, it doesn't "take". Review Source Response from Software Techniques February 9, 2024 Thank you for your positive review and valuable feedback! We're glad you're enjoying our PTO tracking and customer service. The issue that you've described during punch-ins has now been logged and we are actively working to fix it to ensure a smoother experience. Your satisfaction is our priority, and we appreciate your patience as we resolve this. For any immediate concerns, please reach out to our support team. Thanks for choosing us! Best, Carol Software Techniques DS Danielle S. HR Manager Non-Profit Organization Management Used the software for: 2+ years ### "Breeze is a breeze" May 24, 2023 4.0 Pros Breeze is very easy to use and a very affordable alternative to other Time & Attendance programs. Cons I do not like that you cannot program vacation CAPS. Alternatives considered [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Review Source BR Bethy R. HRIS Analyst Human Resources Used the software for: 2+ years ### "Breeze 360" October 11, 2023 5.0 We stop manual leave tracking. This system has improved our time tracking Pros With this software we are able to track and run reports easily. Cons It will allow employees to put their request even though they do not have any time available. Review Source TO Tennill O. Firm Administrator Law Practice Used the software for: 2+ years ### "Breeze 360" July 5, 2023 4.0 I'm still learning the new features that I didn't have with Softtime and I haven't launched it to the whole firm yet. Support has been great! Pros The geofencing and ee's ability to request clock-in location is great. Overall I like the product so far. Cons The only feature that I wish Breeze 360 included that it doesn't have is a timesheet. Maybe I need more training, but the clock-in clock-out options could have more features. Review Source LL Linda L. Admin - Secretary Wholesale Used the software for: 2+ years ### "Breeze 360" July 11, 2023 4.0 It works good for bigger companies and different features. Pros We really liked the Softtime we had before breeze 360. Easier to use for our purposes Cons Had more to offer than we needed. We don't use a lot of the features you have to offer. Review Source Response from Software Techniques July 13, 2023 Hi Linda, we are glad to hear that you liked our previous program SoftTime. Breeze is the continuation of that and we aim to make it a solution for many situations. That being said I can appreciate your comment about there being too many features for you. We may look at ways to hide or turn off certain areas in order to make this better for you in an upcoming release. SP Suzanne P. HR Manager Construction Used the software for: 1-2 years ### "Breeze 360" June 23, 2023 5.0 I love the program. I don't use all the available functions yet. Love the quality of customer service, \[sensitive content hidden\] is always available when needed and very helpful! Pros The use of program between 2 users. Customer Service is always available. Cons The biggest con is the cost. other than that, love the program! Review Source LW Lynn W. Office Manager Religious Institutions Used the software for: 2+ years ### "Great Product for Time Management" January 3, 2024 5.0 Pros Ease of use Employees can easily request time away Cons None I can think of. It works great for tracking our people. Review Source JT Jean T. Payroll Education Management Used the software for: 1-2 years ### "I honestly know this is a usa company But I wish there was a place in there we can use for canada" April 21, 2023 3.0 i am just learning this program the old softime was good but i like reports on this one The lady \[sensitive content hidden\] is an excellent employee She had patience with me Pros just learning this program but right now I am entering in the employees Cons that is is for usa as we use social insurance numbers Reason for choosing Breeze 360 we have the old softtime Review Source Response from Software Techniques June 19, 2023 Great news! With Breeze you have the ability to custom label employee fields to things like: social insurance number. :) Give our support line a call and we will step you through the process. 540-721-1000 JD Judy D. Branch Administrator Oil & Energy Used the software for: 1-2 years ### "Breeze time clock review" July 24, 2023 3.0 Pros Set up from old system to new system was easy. Add and terminate employees easy. Cons The most annoying product I have used to date. Does not always record employee punches. System auto corrects date to beginning of work week (sometimes). Reason for choosing Breeze 360 cost. Review Source GT Ginger T. Office Manager Real Estate Used the software for: 2+ years ### "Customer Service" February 14, 2024 4.0 Pros this product is great for record keeping; customer service is very easy to work with and they are very attentive to your needs Cons user friendly and customer service is very helpful Review Source DC Darice C. Director, IT & Development Insurance Used the software for: 2+ years ### "Simple and Easy " January 26, 2023 5.0 been using it for years and once the accrual rules for PTO have been setup it is very easy to use. Pros We print the calendar weekly for the receptionist to see easily who is on/out of the office Cons unless familiar with the software a new user may not realize the the + is to Add and the - is to delete Review Source KS Katherine S. HR Adm. Construction Used the software for: 2+ years ### "Love SoftTime." April 23, 2021 5.0 \[SENSITIVE CONTENT HIDDEN\] was so much help with the setup and questions I had. Would highly recommend her. Pros This program does exactly what we need it to do. Cons The Training Manual doesn't seem to cover everything, but since I am a long-time user, I mostly figured it out. Reason for choosing Breeze 360 We looked at other products, but we have had SoftTime for a long time and really like it. Review Source JG Jennier G. Administrative Assistant Utilities Used the software for: 2+ years ### "Product could be better" March 23, 2023 3.0 I like Softtime better than Breeze. Pros The product is easy to use but has limitations. Cons Support doesn't follow through/up on issues, or it takes months for developers to fix. Review Source Response from Software Techniques June 19, 2023 Hi Jennier, thank you for being a long time user. We are constantly adding new features and working to improve Breeze. I would like to know more about the limitations that you are referring to. Please reach out with your company name so that I can look up your support ticket. STM Susan T. M. Office Facilitator Information Services Used the software for: Less than 6 months ### "Review - CreekPointe" March 19, 2024 5.0 Pros layout - newer - quicker - colors- ease of movement Cons Overkill for our small company - size 10 to 15 since Covid Reason for choosing Breeze 360 Recommendation of previous company Softime Switched from [SoftTime Online](https://www.capterra.com/p/36197/SoftTime-Online/) End of Life? We took the recommentdation from Softtime Review Source WS Wendy S. Finance/HR Associate Public Policy Used the software for: Less than 6 months ### "Seamless upgrade" December 14, 2022 4.0 So far so good. \[SENSITIVE CONTENT\] walked us through the upgrade. She was competent, responsive, informative and patient. I could not ask for a better experience. I was expecting some negative feedback from employees (there always is when you change something), but I have received only positive, or none (always a good thing). Pros We have been using SoftTime Online. This product was an easy transition for the employees. Cons It seems to be a little slow sometimes. I only really notice this when I am working outside of the office. Switched from [SoftTime Online](https://www.capterra.com/p/36197/SoftTime-Online/) This was recommended to us because SoftTime Online will eventually not be supported, and we received a discount for upgrading this year. Review Source AG Artur G. Office Manager Law Practice Used the software for: 6-12 months ### "Happy with service from \[sensitive content hidden\] " February 15, 2023 4.0 Pros Accessibility, eliminated all physical tracking we used in the past and empowered employees to better utilize their accrued time off Cons There seem to be some very confusing scenarios when accrual policies and dates of hire cause some unintentional changes to employee accrued time off, thank goodness you have amazing people like \[sensitive content hidden\] whom not only help fix the problem but explain the cause. Review Source SB Sandra B. Administrative Director Government Administration Used the software for: 2+ years ### "Breeze 360 Review" August 3, 2022 5.0 Nothing Pros \[SENSITIVE CONTENT\] was excellent in her assistance for the issue that I had Cons Nothing I love it would love to know more Review Source BP Bryon P. Plant Manager Packaging and Containers Used the software for: 2+ years ### "Revising from manual policies to vacation accrual policies" January 6, 2023 5.0 Very good, customer support is very helpful when needed. Pros Interface is good and the flow from various options is well designed. The product generates data that is needed on a regular basis and the input process is easy. Cons Some reporting capacities could be enhanced with better output options. For example, page break option for reports so they can be distributed to employees as needed. Review Source EM Eric M. Lieutenant Law Enforcement Used the software for: 2+ years ### "Customer Support from Victoria Robertson" July 27, 2023 4.0 Good, but it is confusing for someone that does not use it very often to add an employee or making adjustments to accrual time. Pros The ease of putting in for an Annual Leave request or Vacation time request. Cons One con I see is the fact that you can't go back and see what a bank was at prior. For example with Annual Leave and Vacation time. Review Source ST Sela T. Admin HR/Sales Chemicals Used the software for: 6-12 months ### "Garratt-Callahan Company" December 5, 2022 5.0 Time and attendance. Pros It is easier to work with and it easier to learn it. Cons we like all the features that was offer to us plus we had being using it for a longtime. Reason for choosing Breeze 360 Great to work with this product and it was easier to deal with everyone and the support is great! Review Source RT Robert T. IT Manager Industrial Automation Used the software for: Less than 6 months ### "Breeze 360 Review" May 12, 2023 4.0 Great Pros \[sensitive content hidden\] service and \[sensitive content hidden\] contributions Cons Difficult implementation with .NET errors on time clock manager Reason for choosing Breeze 360 \[sensitive content hidden\] ease of answering all of our questions Switched from [SoftTime Online](https://www.capterra.com/p/36197/SoftTime-Online/) Punch tracking with clocks and time for new app Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.