# MineralTree TotalAP Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is MineralTree TotalAP the right Accounting solution for you? Explore 77 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/212630/MineralTree-Invoice-to-Pay/reviews --- MineralTree TotalAP 4.4 (77) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of MineralTree TotalAP Ease of use 4.6 Customer Service 4.6 ## Pros and Cons in Reviews KL Kathleen L Accounts Payable AssociateConsumer Goods, 51 - 200 employeesUsed the software for: 6-12 months. “I love that MineralTree has allowed us to become a paperless system which also allows us to cut back on errors and missing invoices. “ August 5, 2020 ES Eric S Development OfficerNon-Profit Organization Management, 201 - 500 employeesUsed the software for: 6-12 months. “When there are multiple approvers or budget managers involved, the software can be slow to use, and really cause delays for paying invoices.“ March 31, 2021 KL Kathleen L Accounts Payable AssociateConsumer Goods, 51 - 200 employeesUsed the software for: 6-12 months. “We moved from NetSuite to MineralTree which also provided a faster way to process an invoice. “ August 5, 2020 CC Chelsea C Staff AccoutantMarketing and Advertising, 51 - 200 employeesUsed the software for: 1-2 years. “credit memo sometime can be misaligned and will cause problems in outstanding amount in bills.“ August 4, 2020 LR Laura R Accounts Payable ManagerInvestment Management, 11 - 50 employeesUsed the software for: More than 2 years. “During the recent pandemic, it was a huge plus that I could still pay anyone virtually, even if the vendor required a paper check. “ August 7, 2020 ## Showing most helpful reviews Showing 1-25 of 77 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jennifer (Miki) T. Accounts Payable Coordinator/Facilities Used the software for: 6-12 months ### "MineralTree has assisted me by allowing me to use email less & by tracking the history of invoices." March 27, 2018 4.0 Better time management and a faster way to get items approved so I may pay them quickly. Pros I like that I may use it with Intacct fairly efficiently. My emails have gone down exponentially since we added MineralTree last year. With so many people offsite, plus with certain in-house authorizers known to lose paperwork, digital was the way to go. However, by using email to send invoices and get the approvals back, I felt like all I did was babysit my A/P email all day, not to mention that I had to stalk some people who simply refused to address the emails. Now I can have most invoices sent by email to my invoice reader account, which drops into MineralTree. I can access it ASAP, or let it read it. If the vendor has one approver, that's set up too, hence cutting down a lot of time attempting to get a simple code and approve done. Truly a time saver. Cons There are times I get shuttled into places I didn't attempt to go to, so the system will begin filling in account codes, the wrong approver, etc. Other times I sit waiting for my screen to move, which takes away some of the efficiency I got back from moving things out of email. About 30% of the time, I have to kill the tab, sign back in, and start over. There are times it's my fault because I clicked on something too quickly, but sometimes it just "happens". Glitches are fairly frequent compared to Intacct. Review Source KL Kathleen L. Accounts Payable Associate Consumer Goods Used the software for: 6-12 months ### "MineralTree Has Streamlined and Automated Our AP" August 5, 2020 4.0 Invoice-To-Pay has definitely sped up our invoice processing and allows us to spend more time to address other job responsibilities. Having a paperless system has also allowed us to free up space in our office and cut down on lost invoices. Pros I love that MineralTree has allowed us to become a paperless system which also allows us to cut back on errors and missing invoices. We moved from NetSuite to MineralTree which also provided a faster way to process an invoice. With just a quick review and a few clicks the invoice is processed and ready for payment. Cons I don't like that the software adds purchase orders for a vendor that have been received but have nothing to do with the invoice. I also don't like that the software adds new purchase orders even if a purchase order is already assigned to the invoice. Switched from [NetSuite](https://www.capterra.com/p/135757/NetSuite/) We switched from NetSuite to MineralTree because we wanted a paperless environment and a faster way to process our invoices. Review Source ES Eric S. Development Officer Non-Profit Organization Management Used the software for: 6-12 months ### "Decent, but not great, software for accounts payable" March 31, 2021 3.0 It has been a tough transition, and our old software through SharePoint was easier to use overall, for the user and the administrator. Pros We switched to MineralTree for accounts payable last year, and the review process for submitting invoices to Finance is relatively seamless. The layout and functionality are two highlights. Cons When there are multiple approvers or budget managers involved, the software can be slow to use, and really cause delays for paying invoices. Also, editing or fixing pre-loaded invoices is not easy whatsoever. Switched from [Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/) Cost and finance department preference Review Source Dustin J. Financial Consultant Used the software for: 6-12 months ### "Best valued software we have added to our organization in a long time! it's so effecient" March 27, 2018 4.0 Comdata cash back Increased efficiency Increased transparency cloud based operating system Pros Customer service is always a phone call away and willing to solve any problem that we run into. Also the software has created much needed transparency for our organization and allowed for our app process to be mobilized and no longer require executives in the office to execute. Not only does the software pay for itself we also have saved hundreds on postage! Cons The software has its moments where it is clunky and we are not allowed to make minor changes with completely locking or unlocking editing powers. Also it does not enable the end users to fully track their invoices with as much breath as we would hope. Then there are the little system quirks like having to constantly refresh the keys. With having multiple organizations this become quite the task when they start dropping connection. Then the other pain point would be the bathing to our GL system utilizing GP. Payment batches are delayed a day, and the invoices are all posted to one day instead of their invoice date which would be preferred. Posting at month end with two open periods is a nightmare! Review Source VR Verified Reviewer Senior Accountant Used the software for: 1-2 years ### "MineralTree is extremely intuitive, and an effective AP tool" April 11, 2018 4.0 Pros The product is great for a small business who uses quickbooks. You can assign approvers, and manage AP efficiently. Cons This software can be glitchy. I would like reports which tell me which invoices are stuck with certain approvers. Review Source Sylvia J. Accounting Manager Computer Software Used the software for: 1-2 years ### "Helped speed up our AP Process" July 2, 2018 5.0 Pros It has removed a lot of the manual work and allowed for a quicker more accurate process. It is also a great value for the money! Cons Sometimes we have syncing issues between NetSuite and the platform, but support is quick to respond. Review Source Stephen H. Chief Accountant Environmental Services Used the software for: 6-12 months ### "Easy to Use, quick implementation process, and great value for the service!" July 2, 2018 5.0 Pros Mineraltree is an easy to use interface with high powered tech behind it. It saves us multiple headcounts at a fraction of the cost while providing us accurate data quickly. Cons There is a lack of customisability which I view as both good and bad. While it hurts my user experience it shows a focus on creating a better overall product across all customers. Review Source Josh B. Program Implementation Manager Construction Used the software for: I used a free trial ### "Robust product- does EVERYTHING you expect!" January 9, 2019 5.0 Pros This is an amazing product- massively reduces manpower needed at every step of invoicing. Their OCR is fallible to error (as is all OCR) but they built a low-effort review step into the process that's usually handled by an admin who previously spent 10x more effort on invoicing, anyway. The 'best' feature of this product is a 3 way tie between: -automated workflows that automatically direct invoices to likely parties -multi stage approvals, based on your company's spending policies -payment method that lets your COO or CFO release as much/little money as they want, vendor by vendor This product integrates with QuickBooks better than others I've seen. Cons This is a little pricey... but still worth the money. My complaint about the cost is based on the idea that this product is so efficient, management really needs to be prepared to shed headcount to justify the cost. Obviously a company serious about their bottom line will realize the value. Review Source Casey W. Controller Apparel & Fashion Used the software for: Less than 6 months ### "Life Saver!" October 6, 2016 5.0 Our company switched from Concur to MineralTree and this system has been a life saver. With the connector between the system and QuickBooks Online my month end process is simple now and has saved me several business days during close. You can do the math to see the monthly and then yearly savings. The image capture feature is a huge help as well when it comes to audits. Do yourself a favor and at least give them a shot. Pros The customer service experience is top notch, the image capture system is above and beyond, and the automatically filled out invoicing information again saves time on every invoice. Cons Nothing I can even think of. Review Source Ivan O. Accounting Manager Used the software for: 6-12 months ### "My experience using MineralTree has been great. I wish I knew about it earlier in my career." December 1, 2017 5.0 Pros \-The two way communication between our accounting software and MineralTree -Real time updates -User friendly -no need to print checks on our end our log into the bank to set up ach batches -minimizes the risk of duplicate payments as it automatically marks things paid in the accounting software Review Source DW Darla W. CFO Online Media Used the software for: 6-12 months ### "Mineral Tree helps streamline AP Processing for SMB" October 14, 2016 4.0 I've used Mineral Tree with two different software integrations for about 2 years now. I'm impressed with the stability and speed at which improvements and new functionality is introduced. The application provides separate approval workflows for the invoice as well as the payments. This is very valuable in the organizations that I work with as invoices are approved by the various department heads, but the payments are approved by the CFO. No other bill pay solution I've found provides this separation. Pros Solid internal control and separation of duties. Also speed at which new features and functionality are delivered. Cons Too many clicks to review the history and detail on a paid invoice. Review Source Response from Global Payments December 12, 2016 Darla, thanks so much for your review! We're glad you love our segregation of duties functionality. vS voncellina S. EXPENSE ANALSYT Consumer Goods Used the software for: 1-2 years ### "invoice to pay" August 26, 2016 4.0 Invoice to pay works pretty good with our NetSuite program. It is user friendly and easy to access, the only issue I would say is the timing in sync'ing with our ERP. We have been using the system for around a year now. Being able to access the system away from work is good. My approvers are able to approve while out of the office so this works well. I am interested in the enhanced invoice approval workflow. Pros I can access it from home Cons the timing in syncing with our erp Review Source Response from Global Payments December 12, 2016 Thanks so much for your review, Voncellina! SD Sean D. Sr Accountant Marketing and Advertising Used the software for: 2+ years ### "Worth every penny" June 15, 2016 5.0 I am using MineralTree for a second company if that tells you anything. It seamlessly integrates, the customer support is fantastic, and built-in controls make my audits a breeze. Pros The amount of time it saved from cutting manual checks. Cons We've had issues when working with it in QB's hosted on Right networks. However, the customer support has been fantastic! Review Source Response from Global Payments July 13, 2016 Thanks for taking a few minutes to review MineralTree, Sean. BC Brianm C. CFO Used the software for: 2+ years ### "What a relief! " July 9, 2018 5.0 Pros This software is easy to set up and easy to use. PDF'ing and creating bills in Netsuite is super convenient and the approval trails work as intended. Cons My only complaint is the less than real time sync with Netsuite. It's minor, but after you create bills in the platform you have to wait several minutes before they sync to Netsuite and can be submitted. Review Source SL Shannon L. Senior Accounting Specialist Information Technology and Services Used the software for: 6-12 months ### "Time Saving!" August 26, 2016 4.0 Mineraltree has saved our company an abundance of time! Eliminating data entry and the auto approval process has been a huge benefit! Pros Approval routing and auto data entry Cons There have been some bugs but support team is always quick to address! Review Source Response from Global Payments August 29, 2016 Thanks for the review, Shannon! I'm glad MineralTree is saving OneSpace time on AP. VR Verified Reviewer PR & Marketing Specialist Used the software for: 6-12 months ### "Seamless process for invoice processing" July 11, 2018 4.0 Pros Mineral tree's alert system makes sure that all parties who need to submit expense reports or freelancer invoices are able to do so quickly, and can update those involved on the status of their claims/payments without bothering our finance team constantly to check status. Cons The user interface isn't great, but that is more about personal preference than any functionality issues. Review Source JE Jason E. Vice President, Finance Information Technology and Services Used the software for: 6-12 months ### "MineralTree is a must have to scale your Finance Team!" August 26, 2016 5.0 MineralTree has saved a tremendous amount of time across our entire company. The entire accounts payable cycle is virtually automated through MineralTree. Invoices are captured and read via OCR when received via email from vendors, automatically routed to the appropriate team member for approval, and coded and posted to our ERP system by our Senior Accountant. Payments are submitted for review to the proper approvers and sent to vendors via the selected method (ACH, check, etc.). MineralTree has transformed our team and allowed us to focus our time on more value-add initiatives. Review Source Response from Global Payments August 29, 2016 Thanks for the review, Jason! I'm glad to hear MineralTree is improving the AP process at your company. MJ Maria J. Administrator Sporting Goods Used the software for: 1-2 years ### "It makes payable process very easy" April 2, 2020 5.0 Pros Very user friendly, it syncs with our software perfectly. I can easily select and pay the invoices that are due Cons It's complicated to apply a credit memo with the invoices Review Source EC Elaine C. A/P Manager Farming Used the software for: 2+ years ### "Mineral Tree Time Saving" September 13, 2016 5.0 Pros The ease of the initial installation of Mineral Tree. Cons The voice communication has some limitations. It takes a few times to reach a live person. Review Source JO Julie O. Controller Computer Software Used the software for: 1-2 years ### "They send check so we don't have to" June 30, 2016 4.5 Pros That it syncs to our financial systems and updates customer records. Cons Sometimes it isn't timely with the syncing between systems. Review Source Response from Global Payments July 29, 2016 Thanks for taking the time to review MineralTree, Julie. You'll be happy to hear that we are releasing a product update next month that will speed up the time between sync cycles. WT William T. Payments Specialist Accounting Used the software for: 6-12 months ### "Review of MineralTree" June 30, 2016 3.5 Pros I appreciate the simplicity of the webpage, and the logical flow. Cons There are a lot of things that go wrong. These issues range from constant issues with synching with Quickbooks to our payee's receiving emails we have asked that they not receive. Review Source Response from Global Payments July 29, 2016 Thanks for the review, William. We are working to reduce sync errors and improve reporting so stay tuned for future product releases. LS Lauren S. Accounting Supervisor Computer Software Used the software for: 6-12 months ### "Great for a growing company" February 27, 2018 4.0 Pros We used this product to automate the AP process in my previous company. It really simplified the approvals process. Great workflow functionality. Cons Not needed at all companies. This software is really for a company with high transaction volume and many approval levels. Review Source AL Alan L. Used the software for: ### "The most difficult system" December 3, 2016 1.0 Always difficult and a challenge to use. There is little or no customer support. They force frequent changes of my password Review Source Response from Global Payments December 12, 2016 Alan, thanks for your review. I apologize for the customer support issues you are facing. Our Director of Customer Success will be in touch and will be your main point of contact. As for your password changes, we enforce a password change every 90-days to maintain the highest level of security for our customers. HB Hugo B. director of Finance Retail Used the software for: Less than 6 months ### "Needs a little work" November 15, 2016 4.0 Some features like split approval should be considered. Rerouting and partial approval can be helpful. Rest is very slick. Review Source Response from Global Payments December 12, 2016 Hugo - Thanks for your review! AM Ayushi M. Used the software for: ### "Easy to use accounting software " April 12, 2017 4.0 Invoice-to-pay has automated my accounts payable. It is easier to keep a check on due dates and the payment is done automatically. 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