# AssetPool Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is AssetPool the right Digital Asset Management solution for you? Explore 38 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/212694/AssetPool/reviews

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AssetPool

4.8 (38)

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Last updated March 13th, 2026

# Reviews of AssetPool

Ease of use

4.7

Customer Service

4.8

## Pros and Cons in Reviews

NJ

Nicolette J

Medical Sales RepresentativeMedical Devices, 51 - 200 employeesUsed the software for: More than 2 years.

“It is easy to use and safe in the intricate environments I need to use it, an includes simple image options, and all I need to do is simply click on the app to start the scanning process.“

December 3, 2025

MB

Marlon B

Maintenance EngineerFarming, 51 - 200 employeesUsed the software for: 1-2 years.

“Easy to navigate and teach others how to use, very good with photos and also filtering in the platform is extremely good.“

December 3, 2025

Cd

Charmain d

Business OwnerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 6-12 months.

“The product is user friendly and based on the current requirements with Covid this suits our needs perfectly.“

January 20, 2021

JC

Jonas C

Country ManagerIndustrial Automation, 10,001+ employeesUsed the software for: 1-2 years.

“User friendly and flexible for different use cases application“

January 20, 2021

## Showing most helpful reviews

Showing 1-25 of 38 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Lazarus J.  
Fire Technician  
Mechanical or Industrial Engineering  
Used the software for: 6-12 months

### "Simple and Reliable "

December 3, 2025

5.0

It is very easy to work on and to learn to use it Very professional and straightforward It save time

Pros

Easy to use . Simple and straightforward . No more paperwork . Easy to understand . Not complicated.

Cons

Include an option to cancel when you opened the wrong checklist . Technicians cannot delete an asset

Review Source

Lu-Ashlin M.  
Senior Compliance Auditor  
Logistics and Supply Chain  
Used the software for: 1-2 years

### "Assetpool review"

November 30, 2023

5.0

Pros

Assetpool is a very easy tool to use. The support is always a finger tip away and they are always available so you never struggle with queries, however the only query you will ever have is when you forgot your password and want to reset it because the app is so easy to use there is never really major queries

Cons

Assetpool as an upgrade from the previous app we used so I don't really have anything I like least, but we did struggle with the scanning of the QR codes or barcodes at some stage, eventually of was fixed

Alternatives considered

[Nomentia](https://www.capterra.com/p/214035/Nomentia/)

Reason for choosing AssetPool

Assetpool was more suitable for what we do in our business

Review Source

DL

D L.  
Dept lead  
Oil & Energy  
Used the software for: 1-2 years

### "Don’t bother"

November 30, 2023

1.0

Pros

Less paper work, other than that,Nothing, it’s a pain to attempt to operate and waste time by constantly having to get support on.

Cons

Does not work most of the time, camera is blurry Takes up space on my phone

Review Source

Response from AssetPool

March 11, 2024

Dear Reviewer, Firstly we do not have a client in Oil & Gas in Canada. Secondly "takes up space on my phone" is not accurate as AssetPool only stores data/photos temporarily on your device so that would not be an issue. If your camera is blurry that is due to your device not the app.

SH

Sebastian H.  
Medical product specialists  
Medical Devices  
Used the software for: 1-2 years

### "Improving customer relations ,sales and service "

December 7, 2025

5.0

What I love about the tool and AssetPool is it keeps you accountable and at the same time offering excellent customer service. Keeping the customer informed and giving us excellent records to help the customer understand that we are there or were they and here are the records to prove it with a location and timestamp it has helped improve our business immensely

Pros

It’s a fantastic app /tool helping me help my customer and my service. The application being on my cell phone makes it so convenient it is quick and easy the best part is the report at the end which I can give to my customer to see exactly what I’m doing and what needs to be updated keeping everybody on the same page times stamped and location giving the customer and as peace of mind

Cons

The only thing would be off-line mode which I’m sure could be applied to our particular application and an override mode which would obviously then register that you had to override the application to move to the next section of the the application.

Review Source

NJ

Nicolette J.  
Medical Sales Representative  
Medical Devices  
Used the software for: 2+ years

### "The Best App for Machine Scans "

December 3, 2025

5.0

It is such a convenient, efficient and tech-advanced solution to effortless scans and records of machine functionalities.

Pros

Acid pool totally simplifies my work experience. It is easy to use and safe in the intricate environments I need to use it, an includes simple image options, and all I need to do is simply click on the app to start the scanning process. Also at the end of each can I get a full professional document including all my scans that I can send to each client individually!

Cons

There is nothing I don't like about it, as I receive full support when I need assistance, I am happy with the app.

Review Source

RF

Ross F.  
Technical Director  
Construction  
Used the software for: 2+ years

### "A must have platform!"

December 2, 2025

5.0

An absolute must for our business which focuses primarily on service and maintenance. Allows for ease simplicity in managing and maintaining our clients equipment with speed, accuracy and attention to detail.

Pros

Tracking my technicians inspections as well as the clients assets makes my job almost effortless. Reduces the risk of mistakes being made. Pictures greatly assist in ensuring faulty equipment can be replaced with like-for-like

Cons

Some features are not as specific to what I require on a daily basis. However, with continuous improvements and updates have, these have often fulfilled some of the shortfalls I encounter.

Review Source

MB

Marlon B.  
Maintenance Engineer  
Farming  
Used the software for: 1-2 years

### "Assetpool: a Great Tool"

December 3, 2025

4.0

Easy to navigate and teach others how to use, very good with photos and also filtering in the platform is extremely good.

Pros

Assetpool is user friendly. Easy to get use to and also to get all your assets onboarded. The cloud service and the amount of data that is being stored and accessed is very good.

Cons

The Reporting takes too long. The reporting for scheduled jobs vs closed jobs vs skipped jobs could be better. The need to download an excel and create a dashboard or slide that represent what shareholders want to see is laborsome.

Review Source

KD

Ken D.  
Account Executive  
Internet  
Used the software for: 1-2 years

### "You won't regret it!"

December 2, 2025

5.0

Best way to describe this would be comprehensive, no rock unturned and flexable product itself gave us so many options to be suit our specific needs, without having to re-nvent the wheel.

Pros

The organization itself is well run and service was amazing, the walk throughs and customization was seamless, made life so much easier.

Cons

nothing stands out at this time, my only regret is not getting the service years ago. My managers and team questioned why this was not in place from day 1.

Review Source

SG

Shimone G.  
Site Manager  
Oil & Energy  
Used the software for: 1-2 years

### "Asset Pool helped us improve control and escalation."

December 3, 2025

5.0

Generally positive - We use RFC (Ready-for-customer) at our Shell site and it helps Employees escalate issues to management for response.

Pros

Ease of use and paper saving. All data saved to local storage for easy access/review. Reports are automatically generated and sent to management for review via email.

Cons

Often requires customer support. Sometimes tasks are redundant and do not require such time to complete.

Review Source

Ryan C.  
Senior Business Development Manager  
Logistics and Supply Chain  
Used the software for: Less than 6 months

### "Easy to use & time saver "

December 2, 2025

5.0

Very hands on support team and always looking for ways to innovate and adapt towards our specific needs.

Pros

The ease in which to onboard and set up is a huge time saver and is also very hassle free. Has already saved the warehouse hours of endless paperwork.. The value of the product is unmatched.

Cons

It saves time and money and easy to implement, so not much to dislike about the product. Once it grows across regions easier to connect origins with destinations.

Review Source

PD

Paul D.  
National Service and OA Business Unit Leader  
Information Technology and Services  
Used the software for: 1-2 years

### "Assetpool software"

January 19, 2021

5.0

Enjoy using the application and how quickly you can setup and train the users on the product.

Pros

All information and tasks are related to information stored on the QR/Bar code and able to edit the information on the backend if required;

Cons

It is not a total Management system, it is to digitize workflows.

Review Source

Response from AssetPool

January 26, 2021

Hi Paul Thank you for taking the time to give us this wonderful review! We love that you enjoy using our app. https://www.assetpool.com/

AG

Adi G.  
Teacher  
Primary/Secondary Education  
Used the software for: Less than 6 months

### "Adi from Jungle Tots"

February 8, 2021

5.0

I am happy with the product. It has allowed for less admin and paper usage and easier screening

Pros

How quick and easy it is to use. How it has streamlined our morning drop off.

Cons

That there isn't a name displayed once scanning the barcode

Review Source

Response from AssetPool

February 11, 2021

Hi Adi Thank you for a superb review! We are happy when are you are happy. On our latest update for the app, the name of the asset is now displayed after scanning the code. We are sure you will be happy about that! Should you have any suggestions or feature request, let us know at features@assetpool.com. https://www.assetpool.com/

bH

bradley H.  
Fire consultant  
Construction  
Used the software for: Less than 6 months

### "The use of assest pool relevant to Building code consultants needs"

December 4, 2020

5.0

Pros

As fire consulting engineers we needed to find a way to stream line our reports and found that asset pool made this process easier. The use of the software made this process less time consuming whilst providing an easy to interpret print out that assisted the end user in determining and understanding our reports. All around an effective product that I will recommend and be using from now on.

Cons

i was unable to pull a report and pull only fails. i had to do this manually. would be beneficent if this function was available.

Review Source

Response from AssetPool

December 15, 2020

Hi Bradley Thank you for taking the time to give us this wonderful review. We appreciate your comments and thanks to your input, the function to pull jobs plus inspections report is now available. We are looking at adding filtering options to future versions.

ZQ

Zakhele Q.  
Operations Support  
Alternative Medicine  
Used the software for: 1-2 years

### "Easy access"

December 3, 2025

5.0

AssetPool will make your life easy, you can access it anywhere at anytime and you can always get your reports even if it's been a while.

Pros

Easy to use and it's not complicated.You get to keep records of everything just on a click, You can easily check who was using the car or any assets stored on the app.

Cons

Honestly everything about it was good, never given any problems. It is a very good way of keeping records where you can easily access it anytime.

Review Source

KB

Kieyaam B.  
Franchise Manager  
Retail  
Used the software for: 1-2 years

### "Assetpool Genius"

December 2, 2025

5.0

I use it most of the time in my job and it doesn't feel like work. It is efficient in what it is meant to do.

Pros

The ease of use is unlike any other program. It has predictive text which helps a lot. It also remembers phrases you use often.

Cons

Only that I can't use it for my daily life because then I'd be so organized. Other than that, it is perfect.

Review Source

Leanáy D.  
Administrator  
Insurance  
Used the software for: Less than 6 months

### "Streamlined Operations Made Easy"

December 5, 2025

5.0

My experience with AssetPool has been excellent. The platform is user-friendly, efficient, and has significantly streamlined our operations. The team is responsive and supportive, making it easy to get the most out of the software. Highly satisfied!

Pros

AssetPool has completely transformed the way we manage meetings. The platform is intuitive, efficient, and reliable — making our workflows smoother and more organized. Their support team is responsive and genuinely helpful. Highly recommend for anyone looking to streamline operations.

Cons

While AssetPool is highly efficient, there is a slight learning curve for new users when first navigating all the features.

Review Source

BM

Beullah M.  
SHEQ Coordinator  
Construction  
Used the software for: 1-2 years

### "Satisfied Client"

December 3, 2025

5.0

I enjoy using Assetpool and their systems are user friendly. I would highly recommend to any other person.

Pros

The turnaround time is amazing, and solution driven technicians. Its very easy to pull a report. Their is user friendly.

Cons

Deactivated users are still showing up on the list of company users. I would suggest that after deactivating the user, the system must delete that user completely

Review Source

Jaco K.  
Foreman  
Construction  
Used the software for: Less than 6 months

### "Ten out of ten "

December 2, 2025

5.0

Great. Great Ui and ease of use. Made tasks much easier to keep track of what needed to be done and what was not satisfactory.

Pros

I was happy with how user friendly it was. Was not hard to figure out the functions and use it to its full potential.

Cons

Sometimes struggled to find inspections but wasnt a major issue. Other than that I was satisfied with it.

Review Source

VR

Verified Reviewer  
Manager  
Recreational Facilities and Services  
Used the software for: Less than 6 months

### "AssetPool. Just one great Asset."

December 2, 2025

5.0

Works well and covers everything. Such a great way to cover your back with all the evidence.Even if yiur client does not read the reports it all stays on record.

Pros

So easy and simple to use.Everything all on one app. Great support when needed.what a great way to keep your clients in the loop.

Cons

No Cons. It just works..If you dont request tye traing from the great staff you will find the app and programing difficult.

Review Source

KG

Kewal G.  
Director  
Information Technology and Services  
Used the software for: 6-12 months

### "Great addition to our kitbag to provide actionable insught"

September 12, 2021

5.0

Great solution, and easy to not only implement but also easy to engage with the knowledgable team they have /

Pros

Keeping it simple - AssetPool does that . We found it easy to use and easy to implement. Bottom line is that you can align your workflow to the system . Also the implementation period was not long at all. Everything is about preparation and by knowing what we wanted we achieved the goals and outcomes we were looking for . Key for us has also been integration with IOT and IIOT and that has not proved to be a problem

Cons

Not really found anything wrong with the software . As the product develops we would want to see the solution developing out templates that could be available by all users

Reason for choosing AssetPool

Key driver for us was integration into IOT and IIOT

Review Source

Response from AssetPool

November 15, 2021

Hi Kewal, That's just awesome! We are happy to hear that you like the IOT solution and found the setting up easy. Just to let you know we have the templates suggestion on our roadmap already. https://www.assetpool.com

KG

Karrah G.  
Heath and Safety Coordinator  
Public Safety  
Used the software for: Less than 6 months

### "Review "

September 26, 2023

5.0

We love that we are able to upload documents under assets with an expiry date and then be notified via email when they are about to expire. So far our experience has been great. Any time we open a support ticket we always get a quick response weather it be a support question or a feature request.

Pros

The ability to complete all inspections digitally instead of using paper copies. Having all assets/inspections in one place. So far the app has been very user friendly and easy to use. We love being able to use AssetPool as a one stop shop for all of our inspections/ Asset Management.

Cons

There are certain features we were like added such as the tech being able to edit custom fields from the mobile app, overall job notes, the job report giving a pass percentage instead of just saying "pass" or "fail", etc.

Review Source

JK

Julian K.  
VP Americas  
Mining & Metals  
Used the software for: 6-12 months

### "Process IQ/Molycop Review"

August 28, 2023

5.0

Pros

Helped us review clients installation work before we schedule the site visit. Normally we have to beg the client for photos to review the installation. Using Assetpool makes the installation inspections are lot easier for the client to perform, and for us to review the work done.

Cons

The ability to link Assetpool with ERP systems. This is often seen as a negative. Linking with an ERP system might not necessarily make the clients' processes more efficient. However, having the ABILITY to do it will be a big step for Assetpool to break into certain markets/clients, and might get Assetpool over the line in certain cases.

Review Source

LL

Lauren L.  
Strategic Advisor  
Marketing and Advertising  
Used the software for: 6-12 months

### "Simple, user friendly smart inspection platform"

September 11, 2021

5.0

Pros

Allowed our team to continue to keep accurate asset register remotely. Full history of asset condition logged on the asset record so can't lose paperwork / excel sheets. Rev Ops team is able to do monthly reporting on all the company's assets.

Cons

Haven't had any major issues as a user on the mobile app.

Review Source

Response from AssetPool

November 15, 2021

Hi Lauren, Thanks for the great review! If you have any features suggestion let us know at features@assetpool.com. https://www.assetpool.com

EJ

Eve J.  
Sales Administrator  
Consumer Electronics  
Used the software for: 1-2 years

### "GREAT PRODUCT AND GREAT SUPPORT "

December 3, 2020

5.0

From day one they have gone out of their way to help us and assist with the setting up of the website. They have always been at the end of the phone if we have had any issues and most are dealt with quickly and efficiently. i cannot fault the support that they offer

Pros

This software is very easy to use and fast set up of new clients. The dashboard is very informative and you are able to see everything you need at a glance. The inspections and pictures now coming through live is a great addition as we are able to help our installers quickly. The support is amazing and any issues have been resolved.

Cons

I cannot think of anything about this software that i dislike

Review Source

Response from AssetPool

December 15, 2020

Hi Eve Your positive review is really appreciated, thank you for taking the time to share with us!

KH

Kelly H.  
CEO  
Management Consulting  
Used the software for: Less than 6 months

### "Fantastic product!"

September 12, 2021

5.0

Great team. Great support. Feature rich. Overall - exceptional.

Pros

Real-time, ease of use - Asset Pool is intuitive and easy to rollout and manage. The reporting and real time dashboards are brilliant. We are on top of all our assets, maintenance and repairs. Our technicians required very little training and we could hit the ground running.

Cons

Honestly, nothing. The product is great as is.

Reason for choosing AssetPool

The team at Asset Pool, and the integrity they stand for. They just happen to have a phenomenal product too.

Review Source

Response from AssetPool

November 15, 2021

Hi Kelly, That's what we want to hear, thanks for a fantastic review! https://www.assetpool.com

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