--- title: "CoinPayments Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about CoinPayments Software - reviews, pricing plans, popular comparisons to other Customer Support products and more." source_url: "https://www.capterra.com/p/212707/CoinPayments/" page_type: "product" language: "en" publication_date: "2026-10-27" --- # CoinPayments Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on October 27, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) CoinPayments ## What is CoinPayments? CoinPayments is cryptocurrency payment processing software that enables online merchants to accept payments in over 2325 different cryptocurrencies. The software integrates with e-commerce platforms to streamline cryptocurrency payment acceptance for businesses. Features include automatic coin conversion and a crypto wallet. ## What is CoinPayments used for? [Payment Processing](https://www.capterra.com/payment-processing-software/)[Customer Support](https://www.capterra.com/customer-support-software/)[Cryptocurrency Wallets](https://www.capterra.com/cryptocurrency-wallets-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for CoinPayments?[Manage this product listing](https://www.g2.com/products/coinpayments-cryptocurrency-payment-gateway/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### CoinPayments 3.0 (3) VS. [4.6 (3,392)](https://www.capterra.com/p/123889/Stripe/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 2.3 (3) Ease Of Use 4.5 (26,808) Value For Money 2.0 (2) Value For Money 4.3 (20,625) Customer Service 2.3 (3) Customer Service 4.2 (20,883) ## CoinPayments alternatives [PayPal Payments](https://www.capterra.com/p/207944/PayPal/) [4.6 (26,830)](https://www.capterra.com/p/207944/PayPal/reviews/) Starting price $0.29 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/207944/PayPal/) Highest Rated [Venmo](https://www.capterra.com/p/222572/Venmo-/) [4.7 (9,309)](https://www.capterra.com/p/222572/Venmo-/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/222572/Venmo-/) [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) [4.7 (2,719)](https://www.capterra.com/p/170278/Square-Payments-Processing/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/170278/Square-Payments-Processing/) [Cash App](https://www.capterra.com/p/246167/Cash-App/) [4.2 (713)](https://www.capterra.com/p/246167/Cash-App/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/246167/Cash-App/) [View all alternatives](https://www.capterra.com/p/212707/CoinPayments/alternatives/) ## FAQs about CoinPayments Overview ### What company size and specific industries is CoinPayments built for? CoinPayments is designed for cryptocurrency traders and merchants, as well as developers and wallet users. It suits businesses and teams operating in the cryptocurrency and digital payments space, especially those that need payment processing or wallet support rather than a specific company size. Features and Usability ### What are the key features of CoinPayments? CoinPayments offers cryptocurrency processing, payment links, and payment gateway integration for online and in-person payments. It also includes multi-coin support, cryptocurrency sending and receiving, transaction monitoring, fee calculation and posting, billing and invoicing, fraud prevention, and API access for integrations. Integrations ### Which third-party tools and platforms does CoinPayments integrate with? CoinPayments integrates with e-commerce and membership platforms including WooCommerce, WordPress, OpenCart, PrestaShop, BigCommerce, Ecwid, WHMCS, and osCommerce Online Merchant. It also connects with Drupal Commerce, Easy Digital Downloads, Shopware, VirtueMart, X-Cart, Zen Cart, aMember Pro, and Blesta. Getting Started and Support ### What training and onboarding options does CoinPayments offer? CoinPayments provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos offer self-paced reference material for setup, feature review, and ongoing learning. Getting Started and Support ### What customer support options does CoinPayments offer? CoinPayments provides email/help desk support, a FAQ/forum, and a knowledge base. These channels give users direct help and self-service resources for common issues, account questions, and setup guidance. With no reviewer feedback available on support, there is no documented user sentiment about response speed or helpfulness. ## Features AI summary Based on 17,640 Customer Support reviews Capterra data shows that buyers of payment processing software rank the following features as their top priorities: - **Data Security** (**58%** of reviewers rated this feature as critical) - **Online Payments** (**55%**) - **Mobile Access** (**53%**) CoinPayments supports all three features that reviewers rate most highly: **Data Security**, **Online Payments**, and **Mobile Access**. This coverage gives businesses a secure way to handle transactions, accept payments online, and manage activity from mobile devices, helping teams process payments efficiently while maintaining flexibility and customer trust. Data Security 1.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Protect sensitive data for digital privacy Online Payments 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Accept and process online payment transactions Payment Fraud Prevention 2.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Tools to prevent payment fraud, such as identity authentication, risk analysis, seller protection, etc. Mobile Payments 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Clients can submit payments via mobile devices Alerts/Notifications 3.5 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Activity Dashboard 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities CoinPayments 44 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Cryptocurrency Exchange: Exchange cryptocurrency for other types of digital currency - Cryptocurrency Processing: Accept and process cryptocurrency transactions such as Bitcoin - Cryptocurrency Sending & Receiving: Send and receive coins and cryptocurrency - Cryptocurrency Storage: Store cryptocurrency in an accesible database - Customer Communication: Ability to communicate to customers through at least one channel such as email, live chat, phone, or social media. - Customer Support: Provide online support for your customers through live chat or help desk functionality - Customizable Branding: Add customized logos and colors to align with company branding - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Data Loss Prevention: Safeguard confidential data and meet compliance regulations - Data Security: Protect sensitive data for digital privacy - Desktop Wallets: Cryptocurrency Wallets that are hosted on a desktop - Digital Asset Management: Manage digital assets - In-Person Payments: Transactions that typically involve face-to-face interactions between the payer and the payee - Income & Balance Sheet: A statement detailing the financial position of a business including assets, liabilities, and equity at a certain point in time - Knowledge Base Management: Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support - Mobile Access: Access software remotely via mobile devices - Mobile Payments: Clients can submit payments via mobile devices - Mobile Wallets: Cryptocurrency Wallets that are hosted on mobile devices - Multi-Coin Support: Buy, sell, and transfer multiple types of Cryptocurrency - Multi-Currency: Manage and handle various international currencies - Multi-Language: Manage and support multiple languages - Multiple Payment Options: Process payments via multiple modes directly through the application - Online Payments: Accept and process online payment transactions - Online Wallets: Cryptocurrency Wallets that are hosted online - Payment Fraud Prevention: Tools to prevent payment fraud, such as identity authentication, risk analysis, seller protection, etc. - Payment Gateway Integration: Integration with payment gateways to facilitate online transactions - Payment Links: Send clickable links via text or email to collect payments from customers - Payment Processing: Accept, record, and reconcile financial transactions - Portfolio Rebalancing: Reallocation of assets to reflect changing investment goals or market conditions - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Status Tracking: Track the status over time for a request, process, asset, or transaction - Stock Management: Manage the buying, selling, and holding of stocks - Support Ticket Management: Allow customers/users to submit support queries and service requests - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Transaction Management: Manage, record and track all business exchanges in form of money and its related interactions in the system - Transaction Monitoring: Monitor or audit historical and current transactions to analyze customer account activities --- Get Advice We can help you find the software with the features you need. Features 3.0 (3) 3.0 Based on 3 reviews ## Pricing Value for money 2.0 (2) ### Starting price Free trial not available Value for money 2.0 (2) 2.0 Based on 2 reviews ## Integrations [ WordPress](https://www.capterra.com/p/131687/WordPress/)[ WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[ Ecwid](https://www.capterra.com/p/143648/Ecwid/)[ BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)[ PrestaShop](https://www.capterra.com/p/134005/PrestaShop/)[ OpenCart](https://www.capterra.com/p/143516/OpenCart/)[ WHMCS](https://www.capterra.com/p/130157/WHMCS/)[ Easy Digital Downloads](https://www.capterra.com/p/185435/Easy-Digital-Downloads/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 2.3 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 2.3 (3) 2.3 Based on 3 reviews ## User reviews Overall rating 3.0 Based on 3 reviews Filter by rating Counts reflect reviews available in this feed. 5(0) 4(2) 3(0) 2(0) 1(1) Mentioned topic Recent reviews first, then most helpful Wale A. Editor Used the software for: 1-3 years ### "Crypto payment processing made easy" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 August 8, 2022 Without the geo-restrictions in major crypto markets, CoinPayments would have been the best Crypto payment processor ever. Pros The great thing about CoinPayments is that it just works. Integrating CoinPayments into our project was easy. The documentation was clear enough. Besides, there are existing plugins to make the implementation even a lot smoother on some platforms. In my experience, the customer support too is blazing fast. Cons CoinPayments is restricted in several countries, and this is the main problem we had. To even get it set up, I had to work with a partner in a supported country. I eventually had to move to BitPay. Paulius B. Partnerships manager Used the software for: 3-5 years ### "CoinPayments - good but could be better" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 7/10 April 18, 2023 Ok Pros They were one of the first crypto payments gateways and helped us a lot. Cons After some time, support stopped caring about us. AC acheteur acheteur Used the software for: I used a free trial ### "Wrong protocol, how was i supposed to know?" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 January 23, 2025 this is what happened: I tried to buy a product with cryptocurrency via coinpayments. The payment page on the website specified clearly the requirements of the payment being "ethereum, erc20". This let us think that we can send ethereum with a protocol matching erc20 standard. I sent ethereum via Arbitrum protocol that matches erc20 standard. And only after that coinpayments told me that they do not accept the specific Arbitrum protocol... Even if it is a very common way to send ethereum. This does look like a scam as the private key they own allows them to access my funds on the arbitrum network as it is the same as the key for the native ethereum network. (It is a trivial action to access it) So they can access my money and they tell me "you didn't send it the way we like, and we won't reimburse you unless you pay 0.02 ETH (60€)" even if they didn't specify clearly the way they like it in the first place. I am very disappointed. Pros they try to make the cryptocurrencies useful. Cons they are unclear about the way they accept you to send your money ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.