# CoinPayments Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about CoinPayments Software - reviews, pricing plans, popular comparisons to other Payment Processing products and more.

Source: https://www.capterra.com/p/212707/CoinPayments

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# 

 CoinPayments Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

CoinPayments

## What is CoinPayments?

CoinPayments is cryptocurrency payment processing software that enables online merchants to accept payments in over 2325 different cryptocurrencies. The software integrates with e-commerce platforms to streamline cryptocurrency payment acceptance for businesses. Features include automatic coin conversion and a crypto wallet.

## What is CoinPayments used for?

[Payment Processing](https://www.capterra.com/payment-processing-software/)[Cryptocurrency Wallets](https://www.capterra.com/cryptocurrency-wallets-software/)[Cryptocurrency Exchange](https://www.capterra.com/cryptocurrency-exchange-software/)

Top alternative

Featured

Overall rating

Based on 3 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

### Starting price

Free trial not available

Capterra Shortlist charts the highest-rated and most popular products...

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Do you work for CoinPayments?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.coinpayments.net&name=CoinPayments)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### CoinPayments

3.0 (3)

VS.

[4.6 (3,354)](https://www.capterra.com/p/123889/Stripe/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

2.3 (3)

Ease Of Use

4.5 (26,482)

Value For Money

2.0 (2)

Value For Money

4.3 (20,330)

Customer Service

2.3 (3)

Customer Service

4.2 (20,586)

## CoinPayments alternatives

[PayPal](https://www.capterra.com/p/207944/PayPal/)

[4.6 (26,504)](https://www.capterra.com/p/207944/PayPal/reviews/)

Starting price

$0.29

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

Highest Rated

[Venmo](https://www.capterra.com/p/222572/Venmo-/)

[4.7 (9,296)](https://www.capterra.com/p/222572/Venmo-/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)

[4.7 (2,696)](https://www.capterra.com/p/170278/Square-Payments-Processing/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)

[4.6 (3,032)](https://www.capterra.com/p/275802/Square-Point-of-Sale/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/212707/CoinPayments/alternatives/)

## FAQs about CoinPayments

Overview

### What company size and specific industries is CoinPayments built for?

CoinPayments is designed for cryptocurrency traders and merchants, as well as developers and wallet users working in the digital asset sector. It suits businesses and individuals involved in crypto payments, exchange activity, and wallet management, rather than a specific company size such as small business, mid-market, or enterprise.

Features and Usability

### What are the key features of CoinPayments?

CoinPayments offers payment links, cryptocurrency processing, and payment gateway integration for online and in-person payments. It also includes multi-coin and multi-currency support, billing and invoicing, transaction monitoring, fraud prevention, and tools for cryptocurrency sending, receiving, storage, and tracking.

Talk to an expert

### More questions?

Ask our experts

Integrations

### Which third-party tools and platforms does CoinPayments integrate with?

CoinPayments integrates with over 20 e-commerce and website platforms, including WooCommerce, WordPress, Magento Marketplace, BigCommerce, PrestaShop, OpenCart, Shopware, Ecwid, WHMCS, and Drupal Commerce. It also supports Arastta, Blesta, Easy Digital Downloads, VirtueMart, Ubercart, X-Cart, Zen Cart, aMember Pro, and osCommerce Online Merchant.

Getting Started and Support

### What training and onboarding options does CoinPayments offer?

CoinPayments provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos offer self-paced reference material for learning features and reviewing setup steps as needed.

Getting Started and Support

### What customer support options does CoinPayments offer?

CoinPayments provides email/help desk support, an FAQ/forum, and a knowledge base. These channels give users direct help and self-service guidance for common questions, account issues, and setup needs. Support details are listed in the product catalog, with no reviewer feedback available to describe response times or helpfulness.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Alerts/Notifications

3.5 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Payment Fraud Prevention

2.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Tools to prevent payment fraud, such as identity authentication, risk analysis, seller protection, etc.

Activity Dashboard

1.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Data Security

1.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Protect sensitive data for digital privacy

Mobile Payments

1.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Clients can submit payments via mobile devices

Multi-Currency

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Manage and handle various international currencies

CoinPayments 38 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Create, manage, and send invoices or bills to customers

Exchange cryptocurrency for other types of digital currency

Accept and process cryptocurrency transactions such as Bitcoin

Send and receive coins and cryptocurrency

Store cryptocurrency in an accesible database

Add customized logos and colors to align with company branding

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Import and export data to and from software applications

Safeguard confidential data and meet compliance regulations

Protect sensitive data for digital privacy

Cryptocurrency Wallets that are hosted on a desktop

Manage digital assets

Transactions that typically involve face-to-face interactions between the payer and the payee

A statement detailing the financial position of a business including assets, liabilities, and equity at a certain point in time

Access software remotely via mobile devices

Clients can submit payments via mobile devices

Cryptocurrency Wallets that are hosted on mobile devices

Buy, sell, and transfer multiple types of Cryptocurrency

Manage and handle various international currencies

Manage and support multiple languages

Process payments via multiple modes directly through the application

Accept and process online payment transactions

Cryptocurrency Wallets that are hosted online

Tools to prevent payment fraud, such as identity authentication, risk analysis, seller protection, etc.

Integration with payment gateways to facilitate online transactions

Send clickable links via text or email to collect payments from customers

Accept, record, and reconcile financial transactions

Reallocation of assets to reflect changing investment goals or market conditions

Search and filter data across systems to locate required information by entering keywords or certain criteria

Online portal through which end users can access the system, manage tasks, or obtain information

Track the status over time for a request, process, asset, or transaction

Manage the buying, selling, and holding of stocks

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Manage, record and track all business exchanges in form of money and its related interactions in the system

Monitor or audit historical and current transactions to analyze customer account activities

Get Advice

We can help you find the software with the features you need.

Features

3.0 (3)

3.0

Based on 3 reviews

## Pricing

Value for money

2.0 (2)

### Starting price

Free trial not available

Value for money

2.0 (2)

2.0

Based on 2 reviews

## Integrations

[

WordPress](https://www.capterra.com/p/131687/WordPress/)[

WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[

Ecwid](https://www.capterra.com/p/143648/Ecwid/)[

BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)[

PrestaShop](https://www.capterra.com/p/134005/PrestaShop/)[

OpenCart](https://www.capterra.com/p/143516/OpenCart/)[

WHMCS](https://www.capterra.com/p/130157/WHMCS/)[

Easy Digital Downloads](https://www.capterra.com/p/185435/Easy-Digital-Downloads/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

2.3 (3)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

2.3 (3)

2.3

Based on 3 reviews

## User reviews

Overall rating

3.0

Based on 3 reviews

Filter by rating

5(0)

4(2)

3(0)

2(0)

1(1)

Mentioned topic

Sorted by most recent

SG

samuel G.

acheteur

Food & Beverages

### "Wrong protocol, how was i supposed to know?"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

January 20, 2025

this is what happened: I tried to buy a product with cryptocurrency via coinpayments. The payment page on the website specified clearly the requirements of the payment being "ethereum, erc20". This let us think that we can send ethereum with a protocol matching erc20 standard. I sent ethereum via Arbitrum protocol that matches erc20 standard. And only after that coinpayments told me that they do not accept the specific Arbitrum protocol... Even if it is a very common way to send ethereum. This does look like a scam as the private key they own allows them to access my funds on the arbitrum network as it is the same as the key for the native ethereum network. (It is a trivial action to access it) So they can access my money and they tell me "you didn't send it the way we like, and we won't reimburse you unless you pay 0.02 ETH (60€)" even if they didn't specify clearly the way they like it in the first place. I am very disappointed.

Pros

they try to make the cryptocurrencies useful.

Cons

they are unclear about the way they accept you to send your money

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PB

Paulius B.

Partnerships manager

Computer Software

### "CoinPayments - good but could be better"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

7/10

April 11, 2023

Ok

Pros

They were one of the first crypto payments gateways and helped us a lot.

Cons

After some time, support stopped caring about us.

Alternatives considered

[CoinGate](https://www.capterra.com/p/230152/CoinGate/)

Reasons for choosing CoinPayments

Because they were the first

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Wale A.

Editor

Internet

### "Crypto payment processing made easy"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

July 24, 2022

Without the geo-restrictions in major crypto markets, CoinPayments would have been the best Crypto payment processor ever.

Pros

The great thing about CoinPayments is that it just works. Integrating CoinPayments into our project was easy. The documentation was clear enough. Besides, there are existing plugins to make the implementation even a lot smoother on some platforms. In my experience, the customer support too is blazing fast.

Cons

CoinPayments is restricted in several countries, and this is the main problem we had. To even get it set up, I had to work with a partner in a supported country. I eventually had to move to BitPay.

Alternatives considered

[BitPay](https://www.capterra.com/p/205154/BitPay/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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