--- title: "Arketa Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Arketa the right Fitness solution for you? Explore 111 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/212718/Arketa/reviews/" page_type: "reviews" language: "en" --- Arketa 4.3 (111) [View alternatives](https://www.capterra.com/p/212718/Arketa/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 4th, 2026 # Reviews of Arketa Ease of use 4.3 Customer Service 4.3 ## Pros and Cons in Reviews JW Jackson W FounderHospitality, 11 - 50 employeesUsed the software for: 1-2 years. “The customized mobile app that allows customers to check in without scanning anything is convenient. When the data is accurate, it is convenient to see in their dashboard after very far explanations of how to decipher their confusing labels that do not reflect what your store actually provides.“ September 12, 2025 Benjamin A OwnerHealth, Wellness and Fitness, 11 - 50 employeesUsed the software for: 1-2 years. “Issues repeat themselves over and over, and they tell me something is fixed, only for the issue to reappear (or never be fixed properly, because they do NOT test their software, the customers are the test subjects in a live environment, which is NOT the proper way to build software)“ September 14, 2025 SB Sam B Co-OwnerHealth, Wellness and Fitness, 11 - 50 employeesUsed the software for: 6-12 months. “It helps studios grow by providing powerful tracking, communication, and marketing features that enhance both the client experience and business efficiency.“ January 7, 2025 CB Cami B OwnerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: More than 2 years. “They have also made payouts nearly impossible, and have held my money for 2-3 weeks now, with no support given (despite multiple requests) for the payout to be made.“ May 4, 2026 CB Cami B OwnerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: More than 2 years. “I liked the user interface and the ease to embed webpages into my own website.“ May 4, 2026 CB Cami B OwnerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: More than 2 years. “They state that they have studio support available on weekends, yet I am never able to get in touch with people.“ May 4, 2026 VP Vera P Co-founderSports, 2 - 10 employeesUsed the software for: Less than 6 months. “After having an account, customers can make purchases with one click and they have an easy overview of all packages in their account.“ January 7, 2025 CF Carl F CEO and PresidentHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: Less than 6 months. “It also turns out that their processing company, stripe, has a reputation for dropping customers who don't align with their political views (eg Rumble, Parlor and others).“ October 30, 2024 ## Showing most helpful reviews Showing 1-25 of 111 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Kathy C. Studio Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "FINALLY found my perfect fit for studio software!" December 19, 2024 5.0 I've been around the fitness block a few times. I've been teaching group ex classes since they were called "aerobics", and I've had my own fitness business for 19 years. I was with MindBody for 10 years and then Mariana Tek for the past 3 years. While both are well established companies, Arketa has so much more to offer! To start, the onboarding process was top notch. \[sensitive content hidden\] was my specialist and he was amazing! We went through everything in weekly zoom meetings, so that when it was time for my software to go "live" I was more than ready. I feel that I finally found a software that has everything my brick & mortar studio + my online business need. Pros Software looks great and it's easy to customize to your brand. I have EVERYTHING that I need is one spot, instead of paying 3 different providers (software/email/app/etc) which gets overwhelming and expensive. I've had to contact customer service a few times since I'm new(ish) to Arketa, and they've quickly resolved any questions that I've encountered. I LOVE my branded app and so do my members! Cons I haven't had any problems with my software or app. Switched from [Mariana Tek](https://www.capterra.com/p/175281/Mariana-Tek/) I switched because I wanted more freedom to brand my software/app. My old app felt very cookie-cutter, and I was limited on what I could display in the app. The customer service has been much better with Arketa. Review Source RD Rose D. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Small Group Training Gym Owner! " August 24, 2026 4.0 Very good! Especially once you get used to the intricacies it is very easy to manage and finagle what you need to be specific to your gym! I am not planning on switching! Pros The live chat support is very helpful and prompt! Once I got the hang of how things worked, I do feel like it is easy to manage! The automations and forms are top notch compared to other competitors- I really enjoy these and the simplicity they offer!! I love the recurring booking feature. We do not utilize the app as we do all our booking and cancellations through our gym manager and it is very easy to manage! Cons Occasionally someone on the live chat gives me a wrong answer which is wildly frustrating. All of these systems have their own quirks, and once you get used to them it really is not hard! In the beginning it was a huge learning curve. I will say I felt the onboarding was not stellar as I was left with A LOT of questions! Alternatives considered [Kilo](https://www.capterra.com/p/10011551/Kilo/)[PushPress](https://www.capterra.com/p/172781/PushPress/) Reason for choosing Arketa Honestly I loved my sales woman- she deserves a raise lol! And I really liked the reporting. I also liked that because I had MindBody experience it seemed similar and less of an initial learning curve. Review Source Ina V. Founder and CEO Recreational Facilities and Services Used the software for: 2+ years ### "Frustrated is an understatement " August 5, 2026 2.0 I am a frustrated customer, and I can't take it anymore, so I'm writing this review to share my experience. First and foremost, the data migration was a complete disaster. Student names and phone numbers were mismatched, leaving contact information attached to the wrong accounts. It took months to resolve, and I believe many potential and existing students were lost because of it. Customer support has been equally frustrating. Response times often take a week or longer, and despite having a chatbot on the website, getting in touch with an actual person who can provide a solution is nearly impossible. The platform is also full of technical issues. Members are randomly charged incorrect amounts, billed twice, or their memberships are left active indefinitely. We even had students continue taking classes for nearly a year because their three-month memberships never expired due to a system error. The final straw came about three months ago when the company abruptly changed its marketing policy. Businesses were given only two days' notice that email overages would now be charged, even though our plan specifically included unlimited emails. When I reached out about the issue, I was ignored. After emailing every day and spending weeks going back and forth with a manager, I was promised a credit on the next billing statement for both of my studios. That credit was never appeared. Experiences like this make the company feel unprofessional, misleading, and unethical. These are only some of the issues I've encountered over the years. There are many more, but at this point I simply don't have the energy to list them all. I cannot recommend this platform to any business looking for reliable software and dependable customer support. Pros Easy to navigate. The look and ease of the platform is what attracted me to the platform in the first place. Cons First and foremost, the data migration was a complete disaster. Student names and phone numbers were mismatched, leaving contact information attached to the wrong accounts. It took months to resolve, and I believe many potential and existing students were lost because of it. Customer support has been equally frustrating. Response times often take a week or longer, and despite having a chatbot on the website, getting in touch with an actual person who can provide a solution is nearly impossible. The platform is also full of technical issues. Members are randomly charged incorrect amounts, billed twice, or their memberships are left active indefinitely. We even had students continue taking classes for nearly a year because their three-month memberships never expired due to a system error. The final straw came about three months ago when the company abruptly changed its marketing policy. Businesses were given only two days' notice that email overages would now be charged, even though our plan specifically included unlimited emails. When I reached out about the issue, I was ignored. After emailing every day and spending weeks going back and forth with a manager, I was promised a credit on the next billing statement for both of my studios. That credit was never appeared. Experiences like this make the company feel unprofessional, misleading, and unethical. These are only some of the issues I've encountered over the years. There are many more, but at this point I simply don't have the energy to list them all. I cannot recommend this platform to any business looking for reliable software and dependable customer support. Switched from [WellnessLiving](https://www.capterra.com/p/145039/WellnessLiving/) I was looking for a more sophisticated software with more ease of use and less clicks on customer end Review Source CB Cami B. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Not set up for those on the individual plan with in-person studio spaces" May 4, 2026 1.0 I have already cancelled my plan for next year and about once a month when someone in the industry asks if I would suggest Arketa as a platform, I tell them the truth about my experience. Pros I liked the user interface and the ease to embed webpages into my own website. I also appreciated the ease of getting set up with Arketa, there were absolutely no hoops to jump through. Cons As a customer, I am not valued at all. They state that they have studio support available on weekends, yet I am never able to get in touch with people. They raised my yearly plan without any notice, and when I requested support, they are not able to provide any proof they they sent notice. They have also made payouts nearly impossible, and have held my money for 2-3 weeks now, with no support given (despite multiple requests) for the payout to be made. At an individual plan, they take 6% of all profits as they pass on the Stripe processing fee and have their own fee. They market themselves as the affordable alternative yet every single option is an up-charge. I have had reoccuring issues where if I enable referral codes for clients, their referral code will pop up with a competitor studio's name within it, which is a real great way to drive traffic to my studio as it just creates confusion about the brands and reminds students about the competitor's studio. Their software team does not care about this at all, so to save face, I am not able to have referral codes on at all, which is such a missed opportunity. Alternatives considered [ABC Glofox](https://www.capterra.com/p/136861/Glofox/)[Momence](https://www.capterra.com/p/229516/Ribbon/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing Arketa Arketa seemed easier to use and more intuitive for a smaller studio. I liked the individual plan but really feel their fees are horrendous and just make up for the lower priced individual plan. Not actually saving any money. Switched from [Square Appointments](https://www.capterra.com/p/170263/Square-Appointments/) I needed the ability to manage more classes, events, etc. Review Source DS David S. CEO Health, Wellness and Fitness Used the software for: 1-2 years ### "AIR+Arketa Partnership" July 9, 2026 5.0 Wonderful. I consider them a true partner and we are very happy with them. One of the best decisions we made as a brand was moving to Arketa. Pros Flexibility and the staff/leadership team. They are innovative, courteous ,smart, driven, and very kind people. Cons At times buggy. Would prefer more regression testing before releases. The team does a great job of enhancing the product all the time and at times needs to slow down to ensure existing features are not affected. Alternatives considered [Hapana](https://www.capterra.com/p/143341/Hapana/) Reason for choosing Arketa Leadership team was the main reason. Flexibility of the product was another. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Cost, customer service, overall brand disappointment. Review Source BI Becky I. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "An absolute game-changer for our business—unbeatable support and continuous innovation" August 25, 2026 5.0 We have loved growing with Arketa! From day one, the platform has been incredibly easy to learn, navigate, and scale with. The built-in automations have streamlined our daily operations and saved us countless hours of administrative work, allowing us to focus entirely on our clients and community. Pros Not only is the value for the cost fantastic, but the team is also always looking for ways to improve their system and add meaningful updates. Cons With how fast they roll out all the great updates, we sometimes find ourselves missing the new features. There's so much power in the platform that we could probably be utilizing the system even more. Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing Arketa We originally wanted to stay loyal to a growing company and support them on their journey, and it has been so rewarding to watch them scale. We’ve continuously seen real, meaningful improvements rolled out over time. Review Source MG Miral G. Client Experience Manager Health, Wellness and Fitness Used the software for: Less than 6 months ### "Keeps our studio organized and our clients genuinely engaged" August 24, 2026 5.0 Arketa has been a reliable backbone for running our studio. From scheduling and membership management to keeping clients engaged through milestones and rewards, it's helped us stay organized while still feeling personal. It's been especially useful as we've scaled our systems and processes. Pros Arketa has made day-to-day studio management so much easier for us. The achievements & automations features have been a huge win, we built a full milestone rewards program & custom badges automations. Our clients love it. Membership management is seamless too. Cons The main thing we've noticed is when merging clients accounts if they have active membership on both accounts it doesn't let us merge into one. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Cost & transparency. Mindbody started high and kept climbing. Arketa lets us do more for less. The automations for client engagement and milestone tracking are exactly what we needed. Review Source MR Melanie R. Manager Health, Wellness and Fitness Used the software for: Less than 6 months ### "A good CRM with some room to grow!" August 24, 2026 4.0 Pretty good - Arketa is VERY quick to respond to our issues and concerns, which we appreciate very much. I think Arketa could be a little more intuitive and user-friendly, but overall I've found it pretty easy to navigate. We appreciate the many reports that can be pulled for KPIs and such. Pros Having our own app to use (though it does have issues pretty frequently); Achievements and Challenges are cool; being able to leave notes on clients profiles; the referral codes; etc. Cons Many features that we would assume would be part of a CRM are not all included in Arketa, such as: 1. member birthdays (not just a long list of all client birthdays) 2. scheduling private session availability for instructors to make it easier for front desk and clients to book (this is very important to us) 3. staff members can't see their own time cards under "Team" 4. Having to make our cross studio/modality membership a bundle, so they don't get member benefits automatically etc. Switched from [Walla](https://www.capterra.com/p/265361/Walla/) Because of pricing and the features that Arkta offered that Walla didn't have Review Source LG Lindsey G. Director Health, Wellness and Fitness Used the software for: Less than 6 months ### "Loving Arketa!" August 24, 2026 5.0 The ease of use has been a game changer! I'm sopleased with this platform, it has all the functionality I need and has extra features that make my job a lot easier. Pros The knowledge of the Arketa team is unmatched! They are always incredibly helpful and will go above and beyond to make sure your questions are answered. Cons The wait time for Contact Support varies, but the longest I've waited is roughly 10 minutes and the quality of response is worth the wait. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) MBO had a lot of technical issues and couldn't keep up with the expanded offerings of the studio I work at. Review Source KR KeriAnn R. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Grateful for the all-in-one" August 24, 2026 5.0 I’m very grateful for the support in the onboarding process and the continued support via messaging. Pros I like that it is a one stop shop. I can perform accounting, marketing, scheduling, booking; all in one place. It’s also fairly easy to navigate. Cons I would like more options to better stream line automations. I like the support articles, but support videos would also be helpful. Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[Walla](https://www.capterra.com/p/265361/Walla/) Reason for choosing Arketa I chose Arketa because I’m able to use one product for multiple things Review Source MM Marta M. Fitness Trainer Health, Wellness and Fitness Used the software for: 6-12 months ### "Satisfied client " December 10, 2024 4.0 I’ve started with Arketa back in 2020, after a year I left not because I wasn’t satisfied, but because I was offered an app with live streaming and chat included. In 2023 I realized that I shouldn’t have left Arketa, and I had little to no control in my business. So I’ve returned and my stress is gone. I’m building everything for almost a year now.🩷 Pros The possibility to control everything and how easy is to make changes at anytime. Cons I only miss the live streaming and having everything translated to Portuguese. Review Source MM Marlo M. Owner Recreational Facilities and Services Used the software for: 6-12 months ### "Cease and Desist" October 10, 2024 1.0 When I started using Arketa in July 2023, it was smooth sailing for the first 7 months or so. Their customer support was responsive and i didn't have any major issues with the platform. Then in March 2024 they migrated to a new dashboard and s\*\*\*\* hit the fan. The new dashboard was a big mess! Classes would disappear all the time, and new classes would randomly be added to the schedule without my doing so. I tried to run my studio like this for two months, but it wasn't sustainable. I migrated to Momence in June 2024. After I migrated to Momence I sent a formal request that our information be completely deleted from their platform in appliance to GDPR standards. It has been 4 months since that request and people are still able to book our classes on Arketa without my consent. I had to send them a Cease and Desist letter for false advertisement and violation GDPR. Pros I chose Arketa because our yoga studio offers sliding scale pricing and the platform was able to acomodate that functionality. Cons Platform was not functional and I am still working to get us off their website after cancelling 4 months ago. Alternatives considered [ABC Glofox](https://www.capterra.com/p/136861/Glofox/)[Momence](https://www.capterra.com/p/229516/Ribbon/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing Arketa Price, and good communication/customer service Review Source HS Heather S. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Software for a small business" June 28, 2024 3.0 I have many years of experience working with booking & CRM software. I think overall the Arketa software is good for someone that does not have as much experience. It is fairly easy to navigate. I will say be sure to be clear about what you want the software to do. It is great for an on demand library, which is how it started. The set up has a fairly intensive onboarding process which means as a business having images, branding, marketing outlined prior to getting started is helpful. If someone is looking for an all in one software, this meets the brief. Pros Areketa is in a constant state of improvement. The dev team looks as suggestions & tries to implement them to make functionality better Cons RM needs more sorting/filtering options. At times there are glitches and bugs. The support team is quick to address these issues. Switched from [Square Appointments](https://www.capterra.com/p/170263/Square-Appointments/) I wanted On Demand & everything in one software. Review Source CC Courtney C. Owner and Operator Health, Wellness and Fitness Used the software for: 6-12 months ### "Be cautious" May 8, 2024 1.0 I would strongly advise you to be extremely cautious when proceeding with Arketa. From the beginning, I was sold a story by \[sensitive content hidden\] that had inaccurate and misleading promises about the level of support, initial start up, and customer service. The narrative was that Arketa was a smaller business and valued each customer. I was promised that I would have help bringing all my pertinent information over from my original operating system, Wellness Living, quickly and easily. In reality, this was always meant to be done by me or, I could choose to pay more on top of an already hefty monthly payment for my small business. At this time, I was tied into a 6 month contract in which, I paid in full because I could get a better rate. But, between selling my business, a move of our family of 6, some health setbacks and a change of direction, I had to cancel my contract. I requested some of the 6 month PIF payment back (I used less than 2 months of service), but I was told no. I accepted that. But then, I get an email after confirming the cancellation of my contract with Arketa, saying that I would be charged over $3000 for the next 6 months. I emailed right away and asked for this to be taken care of so that I wasn’t charged. Well, sure enough, I was charged over $3k and got declined when trying to use my credit card to purchase groceries. I was also charged an over draft fee because of this unexpected charge of over 3K which I am normally very careful to avoid. FINALLY, after over a month of emailing \[sensitive content hidden\], I was refunded but, not for the correct amount. Due to the exchange rate differential, I was refunded $217 less than what I was charged plus I had that overdraft fee on top of that. Now, I have been ghosted by \[sensitive content hidden\] and no one has acknowledged that I am still missing money. I understand that there was an exchange rate difference but, I do not feel like I should get punished for that since I sent two email reminders to please check that this would not happen. Because we have four kids and are just trying our best, this money goes along way with all the expenses that we are all facing. I am very disappointed that after 14 emails sent with kindness and patience, that I could not get a response on what was happening. Finally, after sharing this review, I received a response from Arketa Renewals with another promise of helping me out. I had hope that I was going to receive some customer service and get back the money I was owed. Nope. 3 additional emails were sent from me to Arketa- kindly requesting an update. It has been almost a month and I have once again been ghosted with absolutely no response at all. If you are thinking about using Arketa, ask lots of questions and know that, at end of the day, you are being sold to. My experience with Wellness Living customer service was much better and much more responsive. I know what it’s like to try to survive and thrive in this industry and, we all want to feel like our hard earned money is put to good use, serving us to increase our business. This experience, unfortunately, sent me in the opposite direction. Watch out for this company and the stories they sell. Pros \[sensitive content hidden\] was a great person to work with. Although on-boarding was a lot more than what I expected, he was a great support. Cons The Customer Service was horrible. I have been ghosted for 2 months on getting overcharged. Switched from [WellnessLiving](https://www.capterra.com/p/145039/WellnessLiving/) I regret making the switch from Wellness Living. Review Source SH Seana H. Owner, EarthFIT NF Health, Wellness and Fitness Used the software for: 1-2 years ### "Still a lot to learn because there's so many great features! :) " August 23, 2024 4.0 Overall I am happy with it and just want more support with using the system as best as possible. Pros I like the appearance and cleanness of the site. I also like the chat option for questions. I am still learning communities but am hoping to utilize them more as I learn about them. Cons There seem to be a lot of glitches here and there. I wish that there were more weekly courses or videos to learn. I believe there was when I signed up but I learn by seeing and doing and not reading the articles so I feel like I'm always asking questions. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Mostly how expensive it was. I was using Mindbody for many many years but it kept going up. I also liked the community page option. Review Source BH Benjamin H. Founder and personal trainer Health, Wellness and Fitness Used the software for: 1-2 years ### "Benjamin Hodson" January 23, 2023 5.0 We enjoy using Arketa to build our online fitness community, customer service is generally quick and responsive. Pros Easy to use, well presented user app with a high level of functionality from the trainer side to build their business. Cons We experienced a few issues migrating over from via session in terms of duplicated payments. If there was a way of automatically uploading videos to Arketa would save trainers a lot of time. Alternatives considered [ABC Glofox](https://www.capterra.com/p/136861/Glofox/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing Arketa Customer service and rates were better plus at the time they specialised in the online market. Review Source BL Brietta L. Owner, Teacher, Operator Health, Wellness and Fitness Used the software for: Less than 6 months ### "Arketa is the best!" August 21, 2023 5.0 Arketa helped me consolidate my business platforms. I needed a program where I could host my studio's classes, events and virtual experiences along with an On Demand Library, communities, online courses, massage bookings and programs. I love all that Arketa offers and I feel like they cater to my style of entrepreneurship, which is a little of everything. Pros Arketa is the 3rd software company for my healing arts studio that I have used and I am so glad I switched. I loved the fact that I had a personal onboarding specialist that met with me every week until I was up and running and he was available for questions at any time. I am sold on all the options that Arketa offers, as my business was being hosted on 3-4 other platforms and can now be with one. Cons The only issue I had was that I onboarded during Arketa's upgrade, so I got confused on which dashboard to be working with. Alternatives considered [Momence](https://www.capterra.com/p/229516/Ribbon/) Reason for choosing Arketa I had been receiving the weekly coffee with Arketa email and it helped build a relationship. Review Source DO Debbie O. Founder Health, Wellness and Fitness Used the software for: Less than 6 months ### "Arketa gives me peace of mind" June 9, 2023 5.0 Overall I'm satisfied with the level of support and the minimal issues faced. Pros It's not as buggy as the previous system I've used! I've enjoyed the features built in, and the responsiveness of the support team thus far. Big thank you to \[sensitive content hidden\] from the onboarding team too. Cons The price is on the higher side. After currency conversion, it's a hefty sum to pay every month. Alternatives considered [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[Mariana Tek](https://www.capterra.com/p/175281/Mariana-Tek/) Reason for choosing Arketa Because it provides all the features and functions I require. Review Source KH Kacy H. Owner Alternative Medicine Used the software for: Less than 6 months ### "Arketa platform for yoga business" January 14, 2025 4.0 I am a hands on learner and love to work with people so this was a challenge for me getting started as it was so brand new. I am happy to say my platform is up and running and that's in thanks to customer service helping me. Pros Ala Carte concept which works well for many different types of wellness businesses Cons Dependent upon the plan that you choose it can be hard to get some assistance initially. At a higher level tier plan you have access to live chat or video calls. My only recommendation here would be to offer a one time onboarding with a live staff member to help trouble shoot regardless of the plan you choose. Switched from [Squarespace](https://www.capterra.com/p/143461/Squarespace/) I thought this would be better but it's not. Review Source FL Francesco L. Fitness Entrepreneur Health, Wellness and Fitness Used the software for: 6-12 months ### "make your life easier and more professinal " July 1, 2022 5.0 I love Arketa! it is a professional tool for professional fit pros. I do not need to worry about automated emails, schedule reminders, payments and unlimited space where you can download your videos. The community behind it is very strong and supportive as well their customer service. I highly recommend this software if you want to make your life easier as well your business more productive! Pros I have been using this platform since January and I simply love it! It is easy to use and it is pretty intuitive. The layout is very friendly and the services offered are fantastic. You can create your own customized schedule either you are teaching live in person OR online OR both at the same time. It allows you also to crate an unlimited videos on demand library. Not so many platform out there allows you to do so! You can also create memberships as well challenges to keep your clients motivated. It is all trackable and you, of course, it is all made to monetize your business. I highly recommend this software if you want to make your life easier as well your business more productive! Cons So far, in my experience I did not find any major CONS. If you will find any, there is a specific section where you can tell them fix some tech bugs or also give your feedback in order to improve the platform. Review Source DD Donna D. Owner/ Fitness Instructor/CPT, CES Health, Wellness and Fitness Used the software for: 6-12 months ### "Arketa" May 19, 2022 5.0 I've had a very good experience with Arketa. I love the zoom implementation and that I can create automatic emails to personalize a message for a specific class when people sign up. Pros I love all the features available in Arketa. Very user friendly on my end and the students end. Cons I haven't come across anything I don't like. Review Source MC Maggie C. Founder Health, Wellness and Fitness Used the software for: 1-2 years ### "The cleanest dashboard for class management PLUS all in one platform" May 19, 2022 5.0 Before moving my business to arketa, I had to manage several different platforms. With the arketa platform I can manage all of my systems in one place, make changes quickly and easily, and I am so proud of the polished look presented in way that still feels like my business and brand. Pros I love being able to manage On-Demand content, livestream classes, and special programs in one place. Cons Arketa listens to customer feedback and is always growing and evolving to fit our needs. No complaints :) Reason for choosing Arketa To be able to host classes, share on demand content, and create separate pricing structures for each was previously a HUGE headache! I spent so much time on other platforms on day to day busy work that has been made so much easier on arketa. Also, I was previously paying for video storage (arketa now offers me unlimited video storage without extra fees). Huge wins all around! Review Source JG Jules G. Founder Health, Wellness and Fitness Used the software for: Less than 6 months ### "A horrible experience" June 1, 2023 1.0 So far Arketa has not solved any of my problems and I have not received any benefit. This was money pit for me- a total waste of time and money-- and so much frustration before I gave up on it. Pros The salesperson was very nice and seems to believe in their product and service. However, what was promised on the sales end was not actually the way the team works. My setup meetings were canceled, my questions were replied to with links to videos that didn't actually answer my individual questions or help me with the kind of help that was promised. Their "live support" is just zoom meetings, which are at set times that don't fit in my schedule. The one I attended and the recorded version I watched also jumped past people's questions as "we're not really going to get into individual issues, but you can find your answer here." Cons I was buying into this because I believed they would provide the individual support I need, but just paid a lot more, and got a lot less, than my Squarespace. If all I was going to get was links to video tutorials for support, I could have just stayed with Squarespace. I absolutely hate that I spent so much time and money on this and didn't get a single month of the product up and running due to all the issues in getting the help I needed, I paid for a website I can't access. I put work into the back end and it didn't end up published correctly, despite following step by step instructions. Tasks that are simple on squarespace are complicated here. Review Source SS Shannon S. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "We left Mindbody and haven't looked back!" December 31, 2022 5.0 The on-boarding process was straightforward. \[SENSITIVE CONTENT\] took the time to walk us through every step of the way and truly listened to our needs. We have only been using the software with our clients for a few days, and already we're receiving feedback that they are happy we switched. The transition from Mindbody to Arketa was definitely work, but it went as smoothly as we could have hoped. We are so glad we switched! Pros User friendly from both the consumer and business side. This software is intuitive and beautifully designed. Cons There are some "wishlist" items and we've been told the team is already developing some of the features we'd like to see. We have no doubts that this group is listening and very actively involved in the development and evolution of their software on a daily basis. Reason for choosing Arketa I used Arketa while visiting a yoga studio in Austin who had recently switched. I liked the booking experience. I talked with the owner who was happy with their decision and so I reached out. \[SENSITIVE CONTENT\] was who I connected with first. She walked me through the software features and did a great job answering questions. After a couple of calls with her I decided Arketa was our very best choice. Review Source MK Meaghan K. Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "My lifeline in opening a studio " May 22, 2023 5.0 Have had amazing responses from clients and staff alike Pros So easy to navigate and set up. Have not had any of the same frustrating glitches as when using other platforms Cons At first I found it tricky that you have to use the chat feature to reach customer service, wish there was a hotline to call for urgent issues Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.