# Page 2 | Arketa Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Arketa the right Fitness solution for you? Explore 88 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/212718/Sutra-Fitness/reviews --- Arketa 4.3 (88) [View alternatives](https://www.capterra.com/p/212718/Sutra-Fitness/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 15th, 2026 # Page 2 - Reviews of Arketa ## Showing most helpful reviews Showing 26-50 of 88 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JH Jillian H. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Revised Arketa Review, with Happy Ending!" April 8, 2025 3.0 FULL DISCLOSURE: I previously left an extremely negative Review here about my frustrations with the Arketa tech interface. I'm very happy to report that \[sensitive content hidden\], from the Arketa tech team, subsequently reached out to me and she has helped to resolve most of my outstanding tech issues, which involved the Zoom interface, automated confirmation emails to my clients, as well as some difficulties with clients logging on to their accounts. I have yet to resolve my problems with client invoicing, but I think that will be our next hurdle. Thank you \[sensitive content hidden\], for going the extra mile for me and helping to guide me through to a happy resolution! Pros Very affordable Online Platform, for exercise instructors teaching both Private & Group Classes Online, and for building an On Demand Library. Stripe Payment Platform and Zoom interface. I LOVE that there is an option to choose the client paying the extra credit card fees when they book a class! Cons I was automatically migrated to the new Arketa website from Sutra Pro (the previous iteration of Arketa) which I signed up for in 2022. I loved Sutra Pro-it was easy to use and quite intuitive. This will probably NOT be an issue for new Arketa users, but for me the changeover to Arketa was mind boggling! They have added many automations, but I really didn't understand how they were supposed to work, and there a re SO many choices! The new Arketa Dashboard is MUCH more complicated than Sutra Pro, and it is NOT very intuitive, at least for me! With the migration from Sutra Pro in 2024 to Arketa and as a longtime Member (from Sutra Pro days) I felt the tech support I personally needed was simply not there for me Yes, there is an online help chat line, and there are recorded instructional videos, but I found I would sit for hours with many different windows open on my computer, trying to "fix" my ongoing issues, as I followed the instructional videos. Sometimes it worked, other times it didn't. As with any new launch, there were some big missteps, including a tech mess-up with my (previously flawless) Zoom interface. With Arketa, many new Automations have been added, and although I worked very hard at updating my account I was really struggling with the lack of communication & support, until quite recently. FYI, although every user might not need it, I would be happy to pay a bit more for some personalized tech support and help! I'm happy to report that \[sensitive content hidden\], from the Arketa tech team, stepped up and reached out to me to help resolve most of my outstanding issues. I have now received the tech support I needed to navigate the (still rather confusing) dashboard. Thank you \[sensitive content hidden\]! You are terrific! Review Source CE Chandler E. Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "Pilates Laboratory 🤍s Arketa!" December 13, 2024 5.0 Great! Honestly I can say my experience has been 10/10 -- there's always a glitch here or there that you would expect to run into with converting software... but seeing the people behind the scenes and building relationships with these individuals goes and has gone a very long way. The branded app has elevated my clients' experience in all ways of PL. I'm super grateful to be part of all of Arketa's growth as a business but also to other studios! I've had the opportunity to meet and chat with studio \[sensitive content hidden\] on more than one occasion to reiterate my level of satisfaction with the software and how it impacts me/PL. I love to give love and support to those who have done the same for me! Pros Building real relationships with genuine people makes all the difference! I deeply value the support I receive and the opportunity to know exactly who I’m collaborating with on a software team. It’s incredible how much that personal connection positively impacts my business. Huge gratitude to the entire Arketa team for their dedication and partnership! Cons \-Not having Apple Pay, -No font selections on branded app -More style selection options on buttons in branded app (I love how you can round the buttons-- but I don't like how the same function rounds the preview boxes of promo cards and video thumbnails) -Linked Instagram -- it would be cool to be able to link instructors' instagram profiles to their bio info Alternatives considered [Mariana Tek](https://www.capterra.com/p/175281/Mariana-Tek/) Reason for choosing Arketa I think the biggest reasons are because of the connections I made with the people within Arketa. Being able to speak directly to my Arketa team and honestly not feel as though I was being "sold" on something... I made the decision to choose Arketa because it felt right in my gut - and I'm so happy I did! Being "sold" on a software was what I experienced with Glofox and I knew I wanted to believe in whomever I would be doing business within software for my next software selection. Switched from [ABC Glofox](https://www.capterra.com/p/136861/Glofox/) I didn't like the lack of customization, the outdated feel of the app/software, how I could NEVER contact someone in support, there was NO onboarding in the slightest, the timing on the backend was all in military time Review Source DM David M. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "An Amazing Team That Has Really Gone Above and Beyond for Me" March 14, 2025 5.0 I’m actually amending a previous review because Arketa has made such an amazing impression on me. Their team consistently goes above and beyond, listens to feedback, and makes things right. I’m very glad to be proven wrong here—it’s refreshing to work with a company that truly cares about its clients’ success. I’m excited to keep building with them Pros The Arketa team has truly impressed me with their dedication and support. Coming from Mindbody, I was conditioned to expect a fight to get anything handled—and I definitely put their team through the wringer in the beginning. But they showed up, time and again, with patience, solutions, and genuine care. They’ve proven that they’re here to support you every step of the way. Cons Any early hiccups were met with real follow-through. It’s clear they’re committed to growing and improving, and they’ve earned my trust. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) arketa promised it would be better. it was a lie Review Source VP Vera P. Co-founder Sports Used the software for: Less than 6 months ### "Above and beyond expectations" January 7, 2025 5.0 The team at Arketa has been exceptional, from our first intro call to all the setup calls we had it has gone without a hitch. All questions we had were promptly resolved and the team had amazing suggestions for the functionalities we were looking for. I've never felt dismissed and they were so patient in supporting us through the setup! Pros Arketa ticked all the boxes (and more) when it came to the functionalities we needed for our yoga studio but if I had to pick just one it would be the user interface. After having an account, customers can make purchases with one click and they have an easy overview of all packages in their account. Cons There isn't anything we like less about the system, so far it has been perfect for us. Alternatives considered [Momence](https://www.capterra.com/p/229516/Ribbon/)[Team Up CRM](https://www.capterra.com/p/177623/TEAM-UP-CRM/)[Mariana Tek](https://www.capterra.com/p/175281/Mariana-Tek/) Reason for choosing Arketa Arketa offered superior functionality (e.g. compared to Team Up) at the best cost-value relationship (e.g. Mariana Tek which was way over our budget). The other platforms had what we needed on the surface but missed the mark on many of the functionalities we required such as on-demand library and being a system that had seamless integration with our website. Review Source LM Lora M. Studio Director Health, Wellness and Fitness Used the software for: Less than 6 months ### "So grateful for Arketa!" April 15, 2025 5.0 9/10 because there is room for a bit of improvement. That being said, we are SO GLAD we switched!!! Mariana Tek and Mindbody have NOTHING on Arketa. Pros Ease of use–intuitive! It's made admin, front desk/teacher, and customer support a breeze. And customer support has been a dream! Cons We've requested a few features that will make some administrative tasks easier. Switched from [Mariana Tek](https://www.capterra.com/p/175281/Mariana-Tek/)[BrandBot](https://www.capterra.com/p/208483/BrandBot/) Everything with MT and BB was a nightmare. If a feature didn't work properly, that suggested a workaround instead of fixing it. Most admin tasks took a million steps. Have one-off events? Good luck. Want your SMS automation to actually send? That's a joke. Expect to wait a long time for support and for the majority of responses to be gaslighting. Want to get out of their contract due to products not working properly (which is listed in the contract as a way to get out)? They won't release you even when they agree they can't fix what they falsely advertised. 0/10 recommend. Review Source SB Susan B. Owner Sports Used the software for: Less than 6 months ### "Arketa is the BOMB.com" January 17, 2025 5.0 Perfect, and I mean that. I was dragging my feet trying knowing I needed a new website and scheduling platform but I was hesitant to start the process because no one company ever seems to have exactly what you want. I responded to an ad for Arketa on Instagram and set up a demo and was hooked immediately and THANK GOD for that, because it has been a god send. Pros Absolutely EVERYTHING!!! The web design platform is easy to use and incredibly robust in what it offers you. Setting up my account was easy as well, all the steps are easy to find and follow. The integration with ClassPass has been a game changer, as has all of the integrations with Google and Zoom. I can not say enough about how much I love Arketa and what it has done for my studio in just a short time. Cons I have yet to find something that I don't like about this system. Switched from [WellnessLiving](https://www.capterra.com/p/145039/WellnessLiving/) I viscerally hated Wellness Living so much that I never wanted to interact with it so the business really suffered. Review Source CF Carl F. CEO and President Health, Wellness and Fitness Used the software for: Less than 6 months ### "Dishonest from the first phone call" October 30, 2024 1.0 This is a dishonest company. They knew they planned on adding additional costs to the processing company's fees. When brought up they agreed to waive them, but this would only be for 1 year, then we'd have to deal with their excessive charges. Their fees they tack on weren't brought up until we started to transfer over to their system. At that point we told them we had no interest in dealing with them. It also turns out that their processing company, stripe, has a reputation for dropping customers who don't align with their political views (eg Rumble, Parlor and others). Pros There's nothing we saw in Arketa which was any better than any other CRM vendor. Cons When they contacted us we told them we weren't interested in talking with any company until we went over processing fees. It's the only concern we have with our current CRM company, WellnessLiving. They assured us our rates would be lower with their processing company. However, what they do, unlike every other CRM company is tack on additional percentages to what the processing company charges, so any savings are evaporated. Their monthly fees are higher, but the overall cost would have been lower. They wasted my time and the time of my team members. Switched from [WellnessLiving](https://www.capterra.com/p/145039/WellnessLiving/) The only reason we considered switch was to save money on the monthly credit card processing fees. What arketa fails to let you know is that they add additional fees onto the credit card processor's fees. Review Source KL Karis L. Manager Health, Wellness and Fitness Used the software for: Less than 6 months ### "Love Arketa " January 5, 2025 5.0 Fantastic! I loved meeting everyone. I felt seen and heard by everyone we've met and like our business really matters to the team and the company. Arketa feels like we got a whole community of friends and support when we signed up. Other software companies seemed like talking heads with zero interest in our dream and without any passion towards the fitness industry. Just sales bro's bullsh\*ting about powerful tech. With Arketa it felt like something just clicked. This is a company I want to do business with. From the beginning there was mutual respect and immediate connection. Arketa is truly a special company and I am so honored to be a part of it!! Pros I loved their attention to detail, their energy and that everyone we spoke to was a practitioner of Yoga or Pilates. \[sensitive content hidden\] and \[sensitive content hidden\] we both amazing. \[sensitive content hidden\] has been super helpful during our onboarding process. I feel like everyone we have met and or worked with we have connected with. Cons There are some bugs in features that we ended up solving ourself. I think as a new software this always happens, I just hope it continues to get better as we move along with journey with Arketa. Alternatives considered [Momence](https://www.capterra.com/p/229516/Ribbon/) Reason for choosing Arketa Arketa stood out as a human connection forward business. The team was diverse, unlike Momence which was just a bunch of tech bro's. Switched from [Momence](https://www.capterra.com/p/229516/Ribbon/) We were on a free trial. We decided to switch after realizing the uniqueness of Arketa and their team. Review Source AD Angela D. Fitness studio owner Health, Wellness and Fitness Used the software for: 2+ years ### "Love Arketa!!" December 12, 2024 5.0 I've been a member for a few years now and I love that they are always so genuinely interested in helping and looking for ways to expand the platform. The customer service is always 10/10. Pros I love that Arketa is always working towards improvement. They are wonderful about welcoming feedback and it's been great to watch all of the changes over the years. Cons Sometimes there's an update that I wish was already on the platform but Arketa is usually quick to implement those changes. Alternatives considered [Momence](https://www.capterra.com/p/229516/Ribbon/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing Arketa Best on demand options for the price at the time Review Source AV Amanda V. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "There are great features, but not a lot of help to utilize the features." March 19, 2026 3.0 I like the options, but need help knowing how to use it. It would be so helpful to have real people support us and not have to look things up through support. Pros The ability and ease to add on demand options and create a community. There are great features, but there needs to be help with learning how to best use them for our business. Cons There is very little support. It is hard to find answers when you try to work on something. When you submit a question it has sometimes taken over a week to get an answer. Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing Arketa More options that fit my business for offering an online option. Switched from [Kajabi](https://www.capterra.com/p/154682/Kajabi/) More fitness specific options with Arketa and easier to set up and use. Review Source KH Kristin H. President and Founder Health, Wellness and Fitness Used the software for: Less than 6 months ### "We love it!! " December 19, 2024 5.0 Overall the whole transition and set up was easy and supportive. We’re very happy at our studio and our students love it too! Pros The ease of use, and the marketing suite. We love the direct communication with students. Cons Nothing so far. Really can’t think of anything. Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing Arketa Friendlier, and easier to connect with. It also looks better and the widgets make us look more professional Switched from [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) We needed a system that met the needs of our growing community. Arketa is more accessible and has already made our students feel more welcome and comfortable. We can use wait lists and direct communication, two things we didn’t have before. Review Source SB Sam B. Co-Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "Why You Should Choose Arketa" January 7, 2025 5.0 Arketa is a game-changer for fitness studios, offering an all-in-one solution. With its user-friendly interface and seamless booking, Arketa streamlines operations and boosts client engagement. It helps studios grow by providing powerful tracking, communication, and marketing features that enhance both the client experience and business efficiency. Pros Easy seamless booking and customer service. Cons I wish Arketa did the whole migration process for us. Switched from [WellnessLiving](https://www.capterra.com/p/145039/WellnessLiving/) Wanted a better streamlined modernized solution that wasn't clunky. Review Source MM Marta M. Fitness Trainer Health, Wellness and Fitness Used the software for: 6-12 months ### "Satisfied client " December 10, 2024 4.0 I’ve started with Arketa back in 2020, after a year I left not because I wasn’t satisfied, but because I was offered an app with live streaming and chat included. In 2023 I realized that I shouldn’t have left Arketa, and I had little to no control in my business. So I’ve returned and my stress is gone. I’m building everything for almost a year now.🩷 Pros The possibility to control everything and how easy is to make changes at anytime. Cons I only miss the live streaming and having everything translated to Portuguese. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) It’s a lot easier having everything in the same platform Review Source KH Kacy H. Owner Alternative Medicine Used the software for: Less than 6 months ### "Arketa platform for yoga business" January 14, 2025 4.0 I am a hands on learner and love to work with people so this was a challenge for me getting started as it was so brand new. I am happy to say my platform is up and running and that's in thanks to customer service helping me. Pros Ala Carte concept which works well for many different types of wellness businesses Cons Dependent upon the plan that you choose it can be hard to get some assistance initially. At a higher level tier plan you have access to live chat or video calls. My only recommendation here would be to offer a one time onboarding with a live staff member to help trouble shoot regardless of the plan you choose. Switched from [Squarespace](https://www.capterra.com/p/143461/Squarespace/) I thought this would be better but it's not. Review Source MM Marlo M. Owner Recreational Facilities and Services Used the software for: 6-12 months ### "Cease and Desist" October 10, 2024 1.0 When I started using Arketa in July 2023, it was smooth sailing for the first 7 months or so. Their customer support was responsive and i didn't have any major issues with the platform. Then in March 2024 they migrated to a new dashboard and s\*\*\*\* hit the fan. The new dashboard was a big mess! Classes would disappear all the time, and new classes would randomly be added to the schedule without my doing so. I tried to run my studio like this for two months, but it wasn't sustainable. I migrated to Momence in June 2024. After I migrated to Momence I sent a formal request that our information be completely deleted from their platform in appliance to GDPR standards. It has been 4 months since that request and people are still able to book our classes on Arketa without my consent. I had to send them a Cease and Desist letter for false advertisement and violation GDPR. Pros I chose Arketa because our yoga studio offers sliding scale pricing and the platform was able to acomodate that functionality. Cons Platform was not functional and I am still working to get us off their website after cancelling 4 months ago. Alternatives considered [ABC Glofox](https://www.capterra.com/p/136861/Glofox/)[Momence](https://www.capterra.com/p/229516/Ribbon/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing Arketa Price, and good communication/customer service Review Source GS Genev S. Founder Health, Wellness and Fitness Used the software for: Less than 6 months ### "CORE34's Arketa Experience" December 19, 2024 5.0 10/10 would recommend. I am truly so happy we chose Arketa as our booking system and couldn't imagine going with any other company. Pros How user friendly the system is especially for a new fitness studio owner. Cons I wish I had a designated representative I could call at any given time, but that's just me being needy. They are super quick at responding over chat and I really have no complaints. Alternatives considered [Momence](https://www.capterra.com/p/229516/Ribbon/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[Mariana Tek](https://www.capterra.com/p/175281/Mariana-Tek/) Reason for choosing Arketa Customer service was thorough, attentive, and quick responding. We also liked the design and software much more than the other alternatives. Review Source BB Bethany B. Owner, teacher, coach Health, Wellness and Fitness Used the software for: 2+ years ### "It started out great, but that all changed" September 11, 2024 3.0 It started out great, but by the end it was horrible. If customer service was better and the re-occurring tech issues I had for 6 months were fixed quickly, I would’ve stayed; however, this was not the case. If you are looking for a platform with great customer service that fixes your issues quickly, I do not recommend. I give it 3 stars because the first 2 1/2 years were great. Pros In the beginning, Arketa worked great. Their customer service response times were amazing and they were really helpful. The software worked well and it was easy to use. Cons When they continued to grow and expand on their features, the customer service lacked majorly. Rather than helping you with a problem, they would point you towards pre-written help documents that weren’t relevant. After waiting for months for critical components in my software to be fixed without much update, I had to finally make the decision to move to a different platform. Review Source SH Seana H. Owner, EarthFIT NF Health, Wellness and Fitness Used the software for: 1-2 years ### "Still a lot to learn because there's so many great features! :) " August 23, 2024 4.0 Overall I am happy with it and just want more support with using the system as best as possible. Pros I like the appearance and cleanness of the site. I also like the chat option for questions. I am still learning communities but am hoping to utilize them more as I learn about them. Cons There seem to be a lot of glitches here and there. I wish that there were more weekly courses or videos to learn. I believe there was when I signed up but I learn by seeing and doing and not reading the articles so I feel like I'm always asking questions. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Mostly how expensive it was. I was using Mindbody for many many years but it kept going up. I also liked the community page option. Review Source AM Anna M. Kinesiologist Health, Wellness and Fitness Used the software for: 6-12 months ### "Really bad experience " August 9, 2024 1.0 It has be the most frustrating experience since I start my own company. I really don't believe in those 5 stars reviews. You shouldn't either. Pros Arketa was recommended to me by my website designer and I went with it. I didnt know much about the website. Cons I must to say, it is one of the few times in my whole life that I took the time off my schedule to write th review about product I use> Arketa. Small business owner, started my company in January BUT in field of fitness since 2004 and used many different platforms. Since the beginning a had problems with this software: not loading successfully, updates are slow, bad integration. They don't have any intake forms that can be used immediately, which means you have to enter them manually and, in addition, you can not sent them separately to the customer. It is a pain BUT, I think the biggest problem that I had is customer service!! It took me week or in some cases two weeks to fix one problem! or to find out about intake forms I needed for my client, or I needed a contract to have sent it to me. At this moment, It has been a week now and I am waiting to my request of contract ! They still have not sent one to me. They keep sending me: "Thank you for my patience" email, and I dont have patiance for them. There are no available phone numbers, no direct email to customer services unless you buy the premium package. really? being value customer in oversaturated market with software is not enough? Switched from [WellnessLiving](https://www.capterra.com/p/145039/WellnessLiving/) I wanted to try something new and was introduced to me be my desiner Review Source SS Sydney S. Founder Health, Wellness and Fitness Used the software for: 2+ years ### "My Amazing Experience with Arketa" August 6, 2024 5.0 My overall experience with Arketa has been exceptional. The software continually impresses with its frequent release of new features, keeping it at the forefront of technology. Whenever I have feature requests, the team is always so encouraging making me feel as though my business is important to them and that I am heard. I also appreciate the kind and responsive support team, who are always quick to assist with any issues. They are all so friendly! Pros I love Arketa for its continuous innovation, with a steady stream of new features that help keep my business relevant. Their support team is incredibly kind and responsive, always ready to help with any issues. Additionally, Arketa offers impressive growth capabilities, allowing me to use the software to scale based on the needs of my business. Cons I have no cons really, so I guess what I like least about Arketa is that while its frequent feature updates are generally beneficial, they can sometimes require a bit of adjustment and learning to fully integrate them into my workflow. However, this is a minor inconvenience compared to the overall value and innovation the software provides. As someone who is not tech savvy, they have so many FAQs and articles that assist me in understanding new features. Review Source KD Katie D. Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "Would recommend for a services based company" August 21, 2024 5.0 Pros I like that I am able to merge all of my services and retail products into one system. I also love the fact that they are also my credit card processor, so it saves a lot of time and space to keep everything housed under one system! Cons It can be a little difficult to navigate sometimes, but there are always support people ready to help! Review Source KC Kim C. Yoga Studio Owner Consumer Services Used the software for: 6-12 months ### "Arketa has transformed my studio and my life" July 27, 2024 5.0 It has made a remarkable change in my life. It's freed up a lot of time and it's easier now for me to stay on top of accounts receivable. Arketa has enabled me to be a more efficient manager. Pros Using Arketa has made my life so much easier. I'm saving so much time on administrative tasks, client management and managing my team. The software is well thought out and feels simple. It was learnable and the customer support was very helpful and available. Cons It would be helpful have more continuing education about the software in the dashboard. Review Source HS Heather S. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Software for a small business" June 28, 2024 3.0 I have many years of experience working with booking & CRM software. I think overall the Arketa software is good for someone that does not have as much experience. It is fairly easy to navigate. I will say be sure to be clear about what you want the software to do. It is great for an on demand library, which is how it started. The set up has a fairly intensive onboarding process which means as a business having images, branding, marketing outlined prior to getting started is helpful. If someone is looking for an all in one software, this meets the brief. Pros Areketa is in a constant state of improvement. The dev team looks as suggestions & tries to implement them to make functionality better Cons RM needs more sorting/filtering options. At times there are glitches and bugs. The support team is quick to address these issues. Switched from [Square Appointments](https://www.capterra.com/p/170263/Square-Appointments/) I wanted On Demand & everything in one software. Review Source CV Cecilia V. Yoga Instructor and owner of STUDIO Y3 Health, Wellness and Fitness Used the software for: 6-12 months ### "STUDIO Y3's experience with Arketa" May 2, 2023 5.0 My overall experience with Arketa has been nothing but amazing, and I would choose this platform over and over again. The customer service and general support that I have received and continue to receive could not be more efficient and to the point. Also, the overall functionality of the platform is amazing. It is efficient and easy to grasp and get an understanding of. I would recommend Arketa to absolutely anyone in the fitness industry. Arketa was also recommended to me, so I know that I'm not the only one extremely pleased with Arketa's services. Pros I love how straightforward and to the point all the functions are, most of all from the backend. Additionally, I could not be more pleased with the customer service. Cons I think what frustrates me from time to time is that I need to go out of Arketa and onto stripe to see my net income. Alternatives considered [Eversports Manager](https://www.capterra.com/p/161944/Eversports-Manager/) Reason for choosing Arketa I preferred the value for money at Arketa in comparison to any other platforms. I also find the layout of Arketa much better than any platform that I have used so far. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Mindbody was far too complicated for me and also the customer service was very slow. It was hard for me to get answers on time and a better grasp of the platform. Review Source HW Heather W. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "They were better when they were Sutra" April 17, 2024 3.0 I signed up with them in 2021. They were amazing. Easy to access, helped with on boarding and trouble shooting and their subscriber events were great. Over time I have referred several people. Since the change in name and I safe assume personnel I would not recommend them ' unless you are tech savvy and have your own website. Pros Collects payments Relatively easy to set up schedule Need to improve zoom sync make it easier to edit zoom links House videos Cons Poor customer service. They are friendly but friendly is not getting the job done. When they were Sutra they designed my website. That was a HUGE plus. However getting assistance with my website or building out a community (which they strongly promote when doing challenges) could take 5 weeks to 6 months to get resolved. Currently I have been waiting 4 months to get an answer to why my web pop up disappeared and getting it updated. Reason for choosing Arketa I needed a host for a library I was creating Switched from [Bookwhen](https://www.capterra.com/p/157881/Bookwhen/) I needed a website or site hat would host an On Demand Library. AT the time Book When only functioned as hosting landing pages Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.