# Page 3 | Arketa Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Arketa the right Fitness solution for you? Explore 88 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/212718/Sutra-Fitness/reviews

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Arketa

4.3 (88)

[View alternatives](https://www.capterra.com/p/212718/Sutra-Fitness/alternatives/)

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Last updated March 15th, 2026

# Page 3 - Reviews of Arketa

## Showing most helpful reviews

Showing 51-75 of 88 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AB

Amber B.  
Owner, Operator  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "A wonderful system seemingly made for almost everything I need from a software. "

May 12, 2023

5.0

Overall experience has been wonderful. Much more affordable and with more features that are useable than my previous software.

Pros

Product is super easy to use and with more features coming out will be even better. Price was on point for the amazing features that already come with it. Additionally, I am not paying extra for a lot of random stuff that I don't know how to use. Amazing customer support and help with setup and integration questions.

Cons

There are some very minor things that I think could be added/changed, but I have been told some of these features were coming so I don't necessarily want to list them.

Reason for choosing Arketa

A Yoga Studio Owner told me about it and I checked into it and it just looked great. Everyone was so friendly and helpful.

Switched from

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

Mindbody was so difficult for everyone to use, including myself and I used it for years. It was almost impossible to get ahold of anyone to ask any questions.

Review Source

ED

Emily D.  
Founder  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Definitely worth it"

January 26, 2023

4.0

Overall very good. Team is responsive and helpful, software is much better than mindbody I was using before, and my community says the flow is great and easy to understand.

Pros

I love how it is customizable and can embed easily into my site. I love how fluidly in person, virtual, and on demand experiences can live side by side. Arketa has excellent customer service.

Cons

Waitlist feature is problematic. There is no fast and clear way of pulling up all the sessions used in a package. There could be more fluidity with payment: mainly the ability to apply payment to something already booked. It would be nice to display your availability for private appts separately from the ones that you reserve for ongoing clients.

Reason for choosing Arketa

Pricing, seamless integration, recommended from someone

Switched from

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

Wanted all in one (virtual, videos, and IRL)

Review Source

KS

Karlie S.  
CEO/Trainer  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Highly recommend arketa!"

April 28, 2023

5.0

Overall I love that is a community and the team genuinely cares for your growth. No other software offers this kind of support.

Pros

Arketa has the best customer service. They genuinely care about each user and strive to make meaningful connections to help us grow our businesses. Not only does the software have on demand booking but also in studio class booking- which is major! Everything is all in one place. A lot of softwares don’t have this or if they do it is way over priced.

Cons

The only thing I feel like I’m missing is getting an email when a client cancels an in studio class reservation.

Review Source

LK

Leslie K.  
Pilates Instructor and Entrepreneur  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Arketa is a game changer "

May 19, 2022

5.0

The team has been awesome, and being with Arketa from the beginning, I’ve seen so many huge changes and advances over the last few years with discount codes, packages, customizing emails, the possibilities are endless!

Pros

I love how easy it is for me to navigate given that I’m not tech saavy. It’s so easy for me to create livestream class schedules as well as on demand categories, challenges with guides, PDFs, fitness and nutrition plans, and so much more!

Cons

I’d love to be able to make more aesthetic changes on my own, but my website coming in is more complex to change out photos, etc. The Arketa team has been so helpful and responsive when I want to make changes though!

Review Source

NN

Natalie N.  
Studio Owner and Teacher  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "So glad we chose Arketa!"

September 30, 2022

5.0

I've had a great experience with Arketa so far. I'm excited for our studio to grow alongside them!

Pros

I've found Arketa easy to use, and the customer service is unmatched. My rep gets back to me quickly to answer or help with any questions I have. I know that Arketa has pivoted after the pandemic to accommodate in-person classes, and I've been super impressed that some of our requests for changes to the system have been made quickly. The functionality is exactly what we need for a small studio, and the price point can't be matched.

Cons

There's a bit of a learning curve for certain things on the backend, and I know that would be the same for any software.

Alternatives considered

[Wix](https://www.capterra.com/p/169007/Wix/)[ABC Glofox](https://www.capterra.com/p/136861/Glofox/)[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[Karmasoft](https://www.capterra.com/p/121490/Karmasoft/)

Reason for choosing Arketa

Functionality and options offered, the customer service, and the pricing structure.

Review Source

DD

Donna D.  
Owner/ Fitness Instructor/CPT, CES  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Arketa"

May 19, 2022

5.0

I've had a very good experience with Arketa. I love the zoom implementation and that I can create automatic emails to personalize a message for a specific class when people sign up.

Pros

I love all the features available in Arketa. Very user friendly on my end and the students end.

Cons

I haven't come across anything I don't like.

Review Source

DB

Diana B.  
Director  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Arketa Problem Solved"

March 4, 2023

5.0

Onboarding and migrating customer service team were very helpful with training and getting prepared for launch.

Pros

I was looking for a system that offered online, studio and on demand purchases all under one platform and I found the solution - Arketa provided all of these!

Cons

On occasions the software can have some glitches but the tech team are always improving and developing the software feedback is always welcome by the team.

Switched from

[Uscreen](https://www.capterra.com/p/147245/Uscreen/)

Arketa gives you great value for money for unlimited on demand video storage!

Review Source

JA

Janine A.  
Virtual Yoga Studio Owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Arketa is great!"

May 19, 2022

5.0

Overall I am very happy with Arketa for my online yoga studio. It allows me to take payments, schedule classes, workshops, and eventually my annual retreat. Everything is automated and I don't have to worry about sending out emails before each class or having to deal with credit cards, etc. I have been with Arketa for about a month and it has been great.

Pros

The depth of uses: classes, workshops, events, virtual classes, in person classes, it covers it all. It is relatively easy to use once you figure it out (and the onboarding sessions helped tremendously), and the support staff is great. If I can't find the answers I am looking for in their online articles, someone will get back to me typically within 24 hours.

Cons

Nothing is difficult to use per se, but some of the settings aren't as straightforward as they could be. Having multiple places to personalize emails is confusing. I can see the benefit of having multiple ways to address the same issue, but then you don't know which email is going out.

Reason for choosing Arketa

I was worried about their business model and didn't want to have to switch my people again. I felt like Arketa was a more stable product.

Review Source

Hakim N.  
Studio Manager  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Arketa is the best solution for our business"

January 31, 2023

5.0

Our experience has been nothing but stellar. We switched from a different studio management software and everything has been so much easier to run since switching.

Pros

The ability to let the customer choose the price they pay for each service.

Cons

The backend is still being updated but it will soon be much more user-friendly I'm sure! And it's still great in the meantime.

Alternatives considered

[Momence](https://www.capterra.com/p/229516/Ribbon/)

Reason for choosing Arketa

Ultimately it was the customer service and familiarity with the industry that made us choose Arketa.

Switched from

[Momence](https://www.capterra.com/p/229516/Ribbon/)[Tula](https://www.capterra.com/p/124457/Tula/)

We needed a software the could implement Pay From Your Heart.

Review Source

JK

Joclyn K.  
Owner of Willow Soul Yoga  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Willow Soul Yoga- Review"

August 8, 2022

5.0

So far my experience with Arketa has been awesome. This is contributed mainly to the support from \[SENSITIVE CONTENT\]! Thank you to \[SENSITIVE CONTENT\] for all of her help, guidance, and quick turn around in answering questions. I also love how Arketa creates a website and an app. This made the process so easy and doable for me.

Pros

What I enjoyed most was the support and guidance I received in the process of building the app and the website. They understood my vision on the first try. They are there to provide support whenever needed and respond quickly. It is so important to have this support in order to run a business efficiently.

Cons

The major challenge I had is with the schedule for my studio. I spent a ton of time correcting because there is not a simple delete option for one class. This is definitely something that should be improved.

Reason for choosing Arketa

I have heard several nightmares about Mind Body, I was referred to Arketa from a friend.

Review Source

JR

Jenny R.  
Studio Manager  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Everything We Need - Nothing We Don't"

May 1, 2023

4.0

Pros

I love that Arketa has everything we need. We can offer classes, workshops, one-on-ones, retreats, programs, retail items and more. And, the system isn't overly complicated to the point that it's hard to navigate.

Cons

Some of the functionality is a little counter intuitive (going to Group Classes to schedule a private) but I know a lot of this is shifting with future updates.

Switched from

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

MindBody was SO expensive and had so much more functionality than we needed. The online component was also very clunky and not well-integrated into the rest of the software which translated to a convoluted process for clients.

Review Source

Sherri P.  
Owner  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Easy to use"

May 19, 2022

5.0

In addition to the software, Arketa hosts webinars and trainings to support us instructors/entrepreneurs in growing our business. Each one is very upbeat and full of ideas that motivate me to keep going and growing.

Pros

Arketa is really easy to set up as the business owner/instructor, and also simple for students to use. I am a pretty basic user (a few classes and videos) but it has a lot of features that I might use in the future (challenges, personal scheduling) so it's great to know these features are already there. The team is super responsive if you need technical help, and I love the company's beliefs in creating a community of instructors and encouraging us to shine.

Cons

I have not found anything that I don't like.

Review Source

GP

Garland P.  
Owner / Instructor  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Designed by Instructors for Instructors"

August 8, 2022

5.0

Overall, it's been a good experience. There seems to be a community of people in the same boat rather than the aloof "other clients." So you feel like there's more than just customer service. The account management team is great and willing to hop on a quick call with you when needed and genuinely want to know how things are going.

Pros

The software is incredibly easy to learn. The UX is straight forward. There are informational meetings to be onboarded and documents to walk you through everything at your own pace. I started with Arketa as an individual teaching virtually and transitioned into their studio version of the platform. The transition was seamless and the UX didn't change. I do like that it's so new the team at Arketa is always asking what else studios need in order to function. You work with other people who know your business from the inside out and understand the requests.

Cons

Being a new software, there are a few things that are in the works and aren't always easily accessible. Sometimes there are a few "tricks" to get around problems while we wait for the actual solution to be built.

Alternatives considered

[The Studio Director](https://www.capterra.com/p/92419/The-Studio-Director/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[Mariana Tek](https://www.capterra.com/p/175281/Mariana-Tek/)

Review Source

KM

Kevin M.  
Founder  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "A pleasure to have Arketa support our business "

February 9, 2023

5.0

The functionality of Arketa is very important for our users experience, the software decision is critically important and I am glad that I have discovered Arketa.

Pros

The level of customer service has been top class since day one. I have plenty of questions during the initial onboarding phase and the team was more than happy to answer these in a timely manner.

Cons

Currently Arketa syncs with Mailchimp, I am now using Kajabi and would love for the software to sync with Kajabi for email automations when new client join so I can ditch Mailchimp for good.

Review Source

SB

Scott B.  
Studio Manager  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Arketa is the way to go!"

March 3, 2023

5.0

We couldn't be happier that we decided to go with Arketa. Their onboarding and customer service have been exceptional. Our customers love how easy it is for them to book classes and access our on demand library.

Pros

Unlike other platforms, Arketa offers extensive onboarding for studios to learn the software. Because of this our studio was able to have a seamless transition from Mindbody to Arketa. Not to mention the software is easy to use, especially from the client side. The website embeds make our studio website look professional and clients are able to navigate to our schedule or on demand library with ease. They also offer a custom app as an add-on that I highly recommend.

Cons

Adjusting to a new software always has it's challenges and there are growing pains. Sometimes the things you might expect aren't available yet, but they are constantly adding new features and updating the software to make the experience better for the studio and their clients.

Review Source

Deidra F.  
Owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Love the features and support from Arketa!"

May 19, 2022

5.0

I am glad I am with the company. I am glad I made this choice.

Pros

I like to ease of use and the expansive feature set

Cons

Some features are hard to figure out. This is possibly due to how i think of the feature which may not be the actual intent of the feature.

Reason for choosing Arketa

The features seemed technically able to handle the features I needed at that time. Had an established community. Offered training and support.

Review Source

Bj A.  
Developer  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Better than any other fitness management product. Period."

May 23, 2023

5.0

From onboarding and uploading client info, videos, etc. the whole process has been flawless. The way Arketa integrates with websites makes it easy to implement. It looks good and it works.

Pros

Onboarding and implementing Arketa is as easy as it can possibly be. The interfaces are all very straightforward. Their support people are prompt, friendly, and knowledgeable.

Cons

There isn't anything about Arketa to dislike. It's terrific.

Review Source

MK

Meaghan K.  
Owner  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "My lifeline in opening a studio "

May 22, 2023

5.0

Have had amazing responses from clients and staff alike

Pros

So easy to navigate and set up. Have not had any of the same frustrating glitches as when using other platforms

Cons

At first I found it tricky that you have to use the chat feature to reach customer service, wish there was a hotline to call for urgent issues

Review Source

SO

Sylvia O.  
Owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Arketa has changed my life!"

June 30, 2022

5.0

One of the loveliest surprises has been the very sincere personal touch of everyone involved in support, whether tech or teaching. The friendliest chat box ever! And amazing scheduling of webinars to complement the platform use and to grow our ideas and businesses.

Pros

The interface is very intuitive and perfectly aligned with the specifics of the fitness industry. I find everything I need, no matter what I think up in terms of programming, scheduling, pricing... It also allows for creativity and manages the nitty-gritty, so I can get on with teaching and learning.

Cons

I'm new to the software, so for now, it has more than enough features for me to adventure into.

Alternatives considered

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

Reason for choosing Arketa

I liked that it was a smaller company and more personal. The first one-on-one intro session then sold me, and I basically stopped looking. Easy decision. I also like the pricing structure: I had no idea how much revenue I would generate, so I like the idea of a relatively small base cost plus commission. It feels less risky.

Review Source

DO

Debbie O.  
Founder  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Arketa gives me peace of mind"

June 9, 2023

5.0

Overall I'm satisfied with the level of support and the minimal issues faced.

Pros

It's not as buggy as the previous system I've used! I've enjoyed the features built in, and the responsiveness of the support team thus far. Big thank you to \[sensitive content hidden\] from the onboarding team too.

Cons

The price is on the higher side. After currency conversion, it's a hefty sum to pay every month.

Alternatives considered

[ZingFit](https://www.capterra.com/p/159451/zingFit/)[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)

Reason for choosing Arketa

Because it provides all the features and functions I require.

Review Source

LF

Leona F.  
Owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Great affordable system!"

May 12, 2023

5.0

So far it’s been great.

Pros

User friendly platform. Customer service is always on point.

Cons

Nothing yet. There’s some glitches every now and then but you’ll have that with any platform.

Alternatives considered

[Momence](https://www.capterra.com/p/229516/Ribbon/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

Reason for choosing Arketa

Pricing and features were more in line with my goals and budget

Review Source

CF

Carson F.  
Owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Switching to Arketa was a great move for my yoga studio"

January 24, 2023

5.0

Arketa has been a great move for our studio when migrating away from Mindbody. Having everything available and integrated on our Squarespace website has saved us money from being able to get rid of other programs and subscriptions.

Pros

The price is unbeatable for the amount of features offered. The integration to our Squarespace website is visually appealing and seamless. The customer service team is very responsive and helpful. The software is easy to use and straightforward.

Cons

There are a few random features that Arketa does not offer yet that would have made certain operations easier, but the team is always great about taking suggestions.

Switched from

[Teachable](https://www.capterra.com/p/147019/Teachable/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

The rise of prices with mindbody, as well as the glitching software of mindbody livestream.

Review Source

MM

Maeve M.  
Movement Specialist  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Focus on the Fun"

June 30, 2022

5.0

They are incredibly hands on and anytime I've had trouble, they reply in a very timely fashion. So glad I used them.

Pros

This software helps me focus on what I like to do, TEACH! It helps me streamline the the process of live-streaming classes and keeps all my student base in one place.

Cons

I wish there were auto messages to congratulate students at 10, 100, 250, 500 classes, etc.

Review Source

Brenda D.  
Teacher  
E-Learning  
Used the software for: Less than 6 months

### "The new normal for fitness"

November 22, 2020

5.0

My experience has been great! I am having a wonderful time seeing other instructor's showcase their styles and sharing my own with other people thanks to this platform.

Pros

I teach online as a profession so when a friend of mine suggested Sutra fitness as a way to teach a fitness class I had to check it out. The price is very low. I believe it was $25.00 a month for membership. You do not even have to have a website because they will help you set it up. It is pretty user friendly but if you are really struggling to come up with ideas on how to conduct your class, you can download the app by just submitting your phone number. Then Simply log in to other instructor's classes and get a feel for what online fitness instruction should look like. Each instructor get a fresh looking profile to show off their personal style. This is really a modern solution to people who are to busy to commit to a gym membership. For people like myself who find E-learning the future of education this is a perfect way to add another instructional class to my life without having to leave home. A fabulous way to be your own boss!

Cons

I have personally not found anything I dislike about the site. it is very easy to use with a clean dashboard, step by step sign-up instructions , examples and great pricing

Review Source

JP

Joyce P.  
Office Manager and Tech Support  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Sutra is amazing."

July 1, 2021

5.0

Expect to realize many benefits the longer we use it and take advantage of the options they have for setting things up for our students to access our classes and events.

Pros

The customer service can't be beat and they are in the process of upgrading to add new features constantly. It's been really intuitive to use for the most part and I have been able to reach customer support whenever I needed. They are all curteous and super helpful. Also, this system keeps students on your website rather than leaving to go to their platform. It's great.

Cons

Haven't found anything I don't like yet.

Reason for choosing Arketa

Less expensive for us...costs are shared with students who pay a minor processing fee at checkout so our monthly cost is reasonable.

Review Source

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