--- title: "Adilo Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Adilo Software - reviews, pricing plans, popular comparisons to other Video Hosting products and more." source_url: "https://www.capterra.com/p/212725/Adilo/" page_type: "product" language: "en" --- # Adilo Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Adilo ## What is Adilo? Adilo is an all-in-one video hosting and marketing platform for businesses and content creators offering a seamless, and buffer-free streaming that gets your videos to your audience faster. Adilo video platform is the first business video hosting service to provide enterprise-grade content protection and anti-piracy technology at affordable rate for businesses, online marketers and e-learning course creators to protect their premium content. ## What is Adilo used for? [Video Management](https://www.capterra.com/video-management-software/)[Video Marketing](https://www.capterra.com/video-marketing-software/)[Video Hosting](https://www.capterra.com/video-hosting-software/) Top alternative Featured Overall rating Based on 742 user reviews Reviews sentiment Positive 97% Neutral 1% Negative 2% Pros & cons Intuitive and simple interface Effective video lead capture Difficult account and refund processes Starting price $29 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Adilo?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://bigcommand.com/&name=Adilo) Rating Breakdown 4.8 +− Features4.7 Value for Money4.8 Ease of Use4.7 Customer Service4.5 Rating Breakdown 4.8 Features4.7 Value for Money4.8 Ease of Use4.7 Customer Service4.5 ## Adilo Reviewers Verdict Updated August 2026 AI summary - Adilo is well-suited for small businesses, marketing teams, and content creators needing branded video hosting and lead capture. - Users appreciate its intuitive interface, reliable video hosting, and useful features like in-video CTAs and analytics. - It helps teams deliver, share, and track video content efficiently, supporting campaigns and audience engagement. - Buyers may need to accept some trade-offs with account management, occasional bugs, navigation quirks, and migration issues. - Adilo fits teams prioritizing easy video hosting and lead tools, but those needing advanced user controls or smoother support may want to weigh alternatives. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Adilo 4.8 (742) VS. [4.7 (7,344)](https://www.capterra.com/p/48969/Adobe-Creative-Cloud/reviews/) Starting Price $29 Flat Rate, Per Month Starting Price $52.99 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (742) Ease Of Use 4.2 (180) Value For Money 4.8 (658) Value For Money 4.2 (153) Customer Service 4.5 (558) Customer Service 4.2 (154) ## Adilo alternatives [4.7 (172)](https://www.capterra.com/p/82313/Wistia/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [5centsCDN](https://www.capterra.com/p/167190/Content-Delivery-Network/) [4.7 (180)](https://www.capterra.com/p/167190/Content-Delivery-Network/reviews/) Starting price $2.50 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/167190/Content-Delivery-Network/) Highest Rated [Gumlet](https://www.capterra.com/p/207067/Gumlet/) [4.9 (202)](https://www.capterra.com/p/207067/Gumlet/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/207067/Gumlet/) [Vimeo](https://www.capterra.com/p/122348/Vimeo-Pro/) [4.6 (1,052)](https://www.capterra.com/p/122348/Vimeo-Pro/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/122348/Vimeo-Pro/) [View all alternatives](https://www.capterra.com/p/212725/Adilo/alternatives/) ## FAQs about Adilo Overview ### What problems does Adilo solve? Adilo solves expensive, ad-filled, hard-to-secure video hosting by giving marketers, coaches, course creators, and education teams one place to host branded videos, capture leads with in-video forms and CTAs, track engagement with analytics and split tests, and protect premium content with privacy controls, DRM, and watermarking. Answer based on 257 reviews Overview ### Which roles and teams benefit most from Adilo? Adilo is most used by business owners, founders, CEOs, and directors who need a branded, reliable way to host, share, and track video content. Marketing teams, consultants, coaches, and web designers benefit by embedding videos on websites, supporting campaigns, delivering client content, and improving viewer engagement insights. Answer based on 742 reviews Overview ### What company size and industries is Adilo built for? Adilo is built primarily for small businesses, which make up 98% of reviewers, with strongest adoption in Marketing and Advertising at 26%. It also serves E-Learning at 13% and Health, Wellness and Fitness at 6%, with video management as the most common use case for 44% of reviewers. Answer based on 742 reviews Features and Usability ### What are the key features of Adilo? Adilo includes core video hosting and video content creation features, with screen recording, fast uploads, and customizable video players. Differentiating features include in-video lead capture, call-to-action overlays, retargeting pixels, A/B testing, and real-time analytics. It also supports privacy controls, playlists, chapters, and anti-piracy options such as watermarking and DRM. Answer based on 394 reviews Pricing ### How much does it cost and what fees or limitations are included? Adilo starts at $29/month for the Creator plan, with Growth at 49 and Business at 149, plus a free trial. Plans include unlimited monthly bandwidth, but storage caps range from 100GB to 2TB. Reviewers often call it cost-effective, though some cite pricey storage upgrades and added fees for advanced anti-piracy tools. Answer based on 91 reviews Integrations ### Which third-party tools and platforms does Adilo integrate with? Adilo integrates with WordPress for site embedding, ActiveCampaign, AWeber, Mailchimp, Kit, and GoToWebinar for marketing and webinars, plus Pabbly Connect for workflow automation. Reviewers also mention Vimeo imports and migration-related connections. These cover content publishing, email marketing, webinar delivery, and video transfer use cases. Answer based on 205 reviews Getting Started and Support ### How easy is it to onboard and train a team on Adilo? Adilo is generally quick to onboard for small teams, with documentation, in-app guidance, tutorials, intro videos, and help articles covering common tasks. Nontechnical users often get started fast with uploading, sharing, and embedding, while admins and teams using more customization, privacy controls, or advanced settings usually need more time. Answer based on 108 reviews Getting Started and Support ### What customer support options does Adilo offer, and how do users rate the experience? Adilo offers a FAQ/forum and knowledge base. Users often describe the help articles and tutorials as useful for onboarding and troubleshooting, and many say support interactions are helpful when issues arise. Still, some reviewers report gaps in documentation, weak search, incomplete articles, and inconsistent response times that can feel slow. Answer based on 114 reviews Security ### How does Adilo handle data security and access control? Adilo protects content with DRM, multi-DRM and AES encryption, dynamic watermarking, password protection, viewer authentication, and restrictions by domain, IP, country, and geolocation. Reviewers also mention privacy controls, role-based multi-user access, and anti-piracy protections. Some note advanced security tools and DRM licensing require higher tiers or add-ons, and watermarking can feel imperfect. Answer based on 89 reviews ## Who uses Adilo? Based on Capterra reviews from the past 5 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Intuitive and simple interface 97% positive reviews out of 78 Most reviewers describe ease of use as a major benefit, highlighting the intuitive, straightforward setup and navigation. Difficult account and refund processes 44% negative reviews out of 62 Some users report account management challenges, including unresponsive support, complicated cancellations, and dissatisfaction with refund handling. Giorgos B. Owner, 2 - 10 employees. "A long exhausting funnel just right after the purchase (which rings the "bell" of something NOT good).Avoided to answer to my cancellation email." Effective video lead capture 96% positive reviews out of 52 Most reviewers find lead generation features valuable, emphasizing customizable CTAs and integrated forms for collecting leads. Attractive pricing and offers 96% positive reviews out of 28 Most reviewers indicate deal and purchase options are appealing, with many valuing the lifetime deals and fair pricing. ## Features AI summary Based on 1,396 Video Hosting reviews Capterra reviewers highlight these as the features buyers care about most when choosing video hosting software: - **Audio/video file upload** (**49%** of reviewers rated this feature as critical) - **Privacy Options** (**45%**) - **Video Streaming** (**50%**) Adilo includes **Privacy Options** and **Video Streaming**, giving teams more control over who can access content and how viewers watch it online. However, it does not offer **Audio/video file upload**. Instead, it provides other features that reviewers also value, including **Social Sharing** (**32%**) and **Video Editing** (**39%**), which help businesses distribute video content more widely and refine recordings before publishing, allowing teams to manage secure delivery and improve the viewer experience. Privacy Options 4.8 (54) 48.15% of 54 reviewers that rated this feature as important or highly important Allows users to secure content and data for any use. Video Streaming 4.7 (64) 51.56% of 64 reviewers that rated this feature as important or highly important With this capability, you get fast, smooth, and reliable streaming across devices and regions. Reviewers appreciate the quick load times, high-quality playback, and buffer-free experience, often comparing it favorably to YouTube and Vimeo for both website embeds and channels. Social Sharing 4.6 (252) 38.10% of 252 reviewers that rated this feature as important or highly important Adilo helps you easily share videos via direct links, embeds, and social media icons. Reviewers appreciate the convenience of sharing on multiple platforms, quick loading, and the ability to customize channels, though some mention a lack of direct integration with certain platforms. Video Editing 4.4 (208) 34.62% of 208 reviewers that rated this feature as important or highly important You can customize video appearance, add chapters, branding, and calls to action within Adilo. Some reviewers find these editing options helpful for quick adjustments and marketing, but many rely on external editors for full video editing before uploading. Reporting/Analytics 4.7 (314) 46.82% of 314 reviewers that rated this feature as important or highly important Adilo offers detailed analytics, including impressions, watch time, engagement, heatmaps, and A/B testing. Users think these insights help them optimize content, track viewer behavior, and improve marketing strategies, making it valuable for understanding and enhancing video performance. Closed Captions 4.6 (149) 36.24% of 149 reviewers that rated this feature as important or highly important It gives you automated AI-generated captions and multilingual subtitle support, making videos more accessible. Reviewers appreciate the ease of adding accurate captions, time savings, and improved reach for diverse audiences, especially for accessibility and silent viewing scenarios. Adilo 34 features ### All Features - A/B Testing: Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - API: Application programming interface that allows for integration with other systems/databases - Brand Overlay: Branding videos with company logo - Bulk Uploading: Upload multiple documents at once - Closed Captions: It gives you automated AI-generated captions and multilingual subtitle support, making videos more accessible. Reviewers appreciate the ease of adding accurate captions, time savings, and improved reach for diverse audiences, especially for accessibility and silent viewing scenarios. - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customization: Create labels for products that contain required information such as colors, sizes, dates, etc. - Lead Capture: Automatically identify and save contact information of potential customers - Lead Generation: Manage the process of attracting and converting business prospects into leads - Live Chat: Ability to chat online in real time - Multi-Channel Distribution: Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers - Multimedia Support: Supports various file formats - Privacy Options: Allows users to secure content and data for any use. - Real-Time Analytics: Analyze and gain insights into data in real-time - Recording: Record live video calls to play later - Reporting/Analytics: Adilo offers detailed analytics, including impressions, watch time, engagement, heatmaps, and A/B testing. Users think these insights help them optimize content, track viewer behavior, and improve marketing strategies, making it valuable for understanding and enhancing video performance. - ROI Tracking: Monitor conversion rates and analyze effectiveness and profitability of marketing efforts - Screen Recording: Record and save a video file of what is happening on a computer screen - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Social Sharing: Adilo helps you easily share videos via direct links, embeds, and social media icons. Reviewers appreciate the convenience of sharing on multiple platforms, quick loading, and the ability to customize channels, though some mention a lack of direct integration with certain platforms. - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Video Archiving: Allows the upload and storage of videos within the system - Video Creation: Create original videos from scratch - Video Editing: You can customize video appearance, add chapters, branding, and calls to action within Adilo. Some reviewers find these editing options helpful for quick adjustments and marketing, but many rely on external editors for full video editing before uploading. - Video Hosting: Store, stream and distribute video content across various online platforms. - Video Management: Store and manage online video content - Video Streaming: With this capability, you get fast, smooth, and reliable streaming across devices and regions. Reviewers appreciate the quick load times, high-quality playback, and buffer-free experience, often comparing it favorably to YouTube and Vimeo for both website embeds and channels. - Video Support: Supports various video file formats - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data --- Get Advice We can help you find the software with the features you need. Features 4.7 (742) 4.7 Based on 742 reviews ## Pricing Value for money 4.8 (658) Free Trial [View pricing plan details](https://www.capterra.com/p/212725/Adilo/pricing/) Starter $0.00 It includes: - 1 Account User - 1 Channel - 25gb Monthly Bandwidth - 5gb Storage - Anti-Piracy Content Security and AI Captions & Subtitles Creator $29.00 Flat Rate,Per Month It includes: - 100gb Storage - 1 Account User - 1 Channel - 1 Custom Branding and AI Captions & Subtitles - 1 Custom Domain - Anti-Piracy Content Security - Unlimited Monthly Bandwidth Growth $49.00 Flat Rate,Per Month It includes: - 3 Account Users - 3 Channels - 3 Custom Brandings and AI Captions & Subtitles - 3 Custom Domains - 500gb Storage - Anti-Piracy Content Security - Unlimited Monthly Bandwidth Business $149.00 Flat Rate,Per Month It includes: - 10 Account Users - 10 Channels - 10 Custom Brandings and AI Captions & Subtitles - 10 Custom Domains - 2tb Storage - Anti-Piracy Content Security - Unlimited Monthly Bandwidth Value for money 4.8 (658) 4.8 Based on 658 reviews ## Integrations [ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[ AWeber](https://www.capterra.com/p/95949/AWeber-Email-Marketing/)[ Kit](https://www.capterra.com/p/175000/ConvertKit/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (558) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (558) 4.5 Based on 558 reviews ## User reviews Overall rating 4.8 Based on 742 reviews Filter by rating 5(601) 4(121) 3(6) 2(5) 1(9) Mentioned topic Sorted by most recent Ken T. owner Marketing and Advertising ### "DO NOT BUY THIS SOFTWARE" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 July 17, 2026 Horrible. They do not honor their lifetime plans... seems it was just a money grab by them... pathetic and not to be trusted. Why would you pay these people - they will only raise their prices on you and not honor their commitments Pros No Pro - they were solid until they abandoned their lifetime plan. They aren't even offering a decent plan - will go back to Wistia for the price, quality, and service! Cons Everything about the way they honor their commitment to clients -WHICH THEY DON'T. Just money grabbers Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DB Damien B. Director Performing Arts ### "Unsupportive team. Worst I have ever to deal with" 1.0 Overall Rating 1.0 1.0 Ease of Use 4.0 4.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 November 14, 2025 After a while with them it is obvious that they did not care at all anymore. I chat with them during the working hours but still they get back to me almost a day later, through the chat. Then they say they'll get back to me and 4 days have past but no answer. Now I have wrote a message on the chat and it's been two days with no answer. The problem I have: the embed video code of their site is broken on some of my video. So now my website have broken videos. They play, but some have a fisheye effect. The videos on Adilo are fine but the embed fonction creates weird videos. So now my future clients sees how bad my videos are... Pros No recurring payment. The only good thing about their plan is that they have a lifetime plan, otherwise it is not worth it. Cons Unsupportive team. Worst I have ever to deal with. After reporting a problem I had no answer from them. It's been days and even in the chat they do not reply. Switched from [Vimeo](https://www.capterra.com/p/122348/Vimeo-Pro/) I choose Adilo for their lifetime plan but not worth it after all Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Mohamed H. owner E-Learning ### "change prices and threat to delelte my content if not agree" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 November 6, 2025 Cons i paid them a huge amount of money for lifetime subscription and now i recieved email that i shold pay 100 dollars monthly or they delete my account Alternatives considered [Viddle](https://www.capterra.com/p/265532/Viddle/) [Wistia](https://www.capterra.com/p/82313/Wistia/) [Vimeo](https://www.capterra.com/p/122348/Vimeo-Pro/) Reasons for choosing Adilo privacy and analytics , password protection Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EA Ender A. Coach Education Management ### "Not Trustworthy" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 0.0 0.0 Likelihood to Recommend 0/10 June 4, 2024 Hello to the entire Adilo community. Beginning July 1, 2024, all advanced video security and anti-piracy tools will be available as an add-on tool to serve you better and efficiently. The affected anti-piracy tools are: - Multi-DRM encryption - Dynamic watermarking - Viewer authentication - IP whitelisting & licensing - Geolocation These advanced anti-piracy content protection tools will no longer be included in regular plans such as Business, Growth, Standard, Elite, Unlimited Agency, etc. The only way to use these extra content security tools will be by subscribing to the Unified Video Security add-on which will be available as a pack in the Add-on Marketplace. Stand video privacy such as Password locking & Domain whitelisting will continue to be 100% available on all accounts free of charge. This change will allow us to provide a service at a cost that reflects the value and market reality while meeting the financial obligations of our content security partnership agreements. With this new approach, users needing advanced video security such as online course creators, educational institutions, business coaches, and more can leverage the service on a need-basis and bear only the cost of what they consume. If you have any questions, email us. The update goes into effect July 1, 2024   With love, from all of us at Adilo! \[sensitive content hidden\] A BigCommand LLC Product @adilovideo Pros Video-hosting works - but that is all. So there is not much that i like Cons The support is crap - and the product doesnt work as promised Switched from [Vimeo](https://www.capterra.com/p/122348/Vimeo-Pro/) I hoped to pay less with a one time payment Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RG rolando G. President Management Consulting ### "There are only 4 people in their support team." 2.0 Overall Rating 2.0 2.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 February 3, 2024 Frustrating is an understatement. I have been scammed by this company. They lured me for a product that has ample features, in which they backed down and said that the offer was sent BY MISTAKE. Pros I don't know what to say as PROS. They didn't give a chnce. They show very poor support. Cons They don't respond to complaints., when they do it would take not less than 24 hours. I am exhausted in following up. Switched from [Systeme.io](https://www.capterra.com/p/198994/Systeme/) I'm very frustrated with their attitude. They even have the nerve to tell me that I am not entitled for the 100% RISK FREE MONEY BACK GUARANTEE they boast of in LARGE LETTERS. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Online Marketer Marketing and Advertising ### "Adilo eine gute Alternative zu anderen Videodiensten" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 21, 2023 Ansonsten bin ich sehr froh, dass ich diese Plattform gefunden habe und würde sie uneingeschränkt weiterempfehlen. Pros Sehr übersichtliche Plattform mit tollen Funktionen zur Bearbeitung der einzelnen Videos. Was mir hervorragend gefällt, dass du z. B. nach bestimmten Minuten festlegen kannst, dass ein Link z. B. für ein Produkt angezeigt wird oder ähnliche Dinge auf die man mal verlinken möchte. Dann die Funktion innerhalb von Adilo selbst dort eine Videocommunity aufzubauen und dadurch noch mal weitere Menschen zu erreichen, finde ich eine gute Sache. Cons Ein Nachteil vielleicht ist, dass Adilo bei den großen Webseitenanbietern in der Funktion beim Einbau von Videos nicht mit angegeben wird und du mit dem HTML Code etwas experimentieren musst, bis es passt. Das ist so der einzige Nachteil, der mir aufgefallen ist. Switched from [Vimeo](https://www.capterra.com/p/122348/Vimeo-Pro/) Der Preis, da ich Adilo in der Agenturversion als Livetimeprodukt erworben habe. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MM Martin M. Ingenieur E-Learning ### "Doesn't work as promised. " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 October 29, 2023 Furchtbarer Kundenservice. Unhöflich, desinteressiert zu helfen. Pros Es wurde angegeben, man könnte mit drei Klicks eine Aufnahme des Bildschirms und der Kamera aufzeichnen, und daher fand ich die Lifetime Lizenz interessant. Aber das funktioniert nicht. Cons Die Software funktioniert nicht wie angegeben. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GB Giorgos B. Owner Music ### "Know what you're doing or be robbed." 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 October 24, 2023 As with everything in life, sometimes there are things just not for us, right? Well, Adilo seems to disagree. Just after a couple of days after I purchased their product, in a good -lifetime- price having the "money back guarantee" as... guarantee and after passing through a long funnel with up-sales BEFORE I got my hands on the product to check it and after receiving a dozen of spammy (up-sales) emails, I was already tired.When I finally logged in, I found out that all this "Adilo universe" wasn't for me. So I sent them a Cancellation and Refund request via email. No news.Few days later, I had a chat with someone or something (bot?) asking why they don't reply to cancelation requests, only to get the answer that they refund ONLY when there's a problem they can't fix!This is a joke!After asking me several questions (without having the right to do so, that's the money back guarantee), she (or it) made me an "upgrade" proposal. I denied as my purpose wasn't to get "more" but to cancel my account and get my money back.No answer. I tried again. No answer. The lady (or the bot) just disappeared. After a while, the chat closed the conversation due to the "user inactivity"!!! Another joke!Of course the script from the conversation is still missing even though I chose it in the settings.If you know what to do and you have few bucks to spend, then think about it.If you don't have money to lose, just look elsewhere. Pros The idea, the promises, the fact that PERHAPS is ok for advanced users Cons Slow upload times. A huge amount of spammy emails, for days after the purchase! A long exhausting funnel just right after the purchase (which rings the "bell" of something NOT good).Avoided to answer to my cancellation email. Rejected my refund request via the chat by... closing the chat!Misleading advertising, mentioning a "money back guarantee". Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Randall G. Owner Internet ### "Adilo is really a great Video management product around" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 25, 2023 Adilo is a fast loading video service that hasn't let me down. Pros Adilo quickly allows me to add videos to projects and maintain my video content by customer or project. My videos load super quick and I can make them interactive with very little effort. Cons There really is a lot of added stuff that I am just now finding out about. It is way more things in Adilo than I originally thought and it's kind of like, "How do you know to ask about something you don't know about. It's like I'm surprised. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DH Dallas H. owner Marketing and Advertising ### "Adilo Has Potential - Right Now? It's Half-baked and Not Ready." 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 September 22, 2023 Customer service support has been good, thanks to Vivian. The actual platform, I haven't had a great experience with Adilo. It has poor performance. Most of the time, you have to reload and constantly click before the page renders, which is across all browsers.It's not to be compared to Vimeo because the quality does not come close, not even by a mile. I like that the co-founder is ambitious to create. However, Adilo lacks focus on perfecting the basics because the basic functionalities and core functions have the most bugs. It's a lifetime deal. However, I would've canceled if it had been a monthly subscription. I believe Adilo has potential. However, potential is only a possibility.With Adilo, time will tell. It was a lifetime deal; therefore, it's a low risk. Therefore, I don't feel that I've lost much except time trying to get the basic functionalities to load or work. It's time-consuming and frustrating. It's the experience that made me appreciate Vimeo and another LTD I purchased (Gumlet), so I don't mind the monthly expense of Vimeo. I know the quality and the experience I'll get. Pros It's a lifetime deal that minimizes the risks of wasting too much time and money.Custom branding.The ability to use Video GIFS via email.Awesome Customer Support from Vivian. She's awesome!!!It has a lot of potential if they focus on making the core functionality great vs. trying to implement new features while leaving the others half-baked. Cons It's very buggy. The Adilo team has shiny object syndrome. They try to be feature-heavy vs. focusing on perfecting the basic functionality, which lags and doesn't work half the time. Therefore, priorities are in no order.Onboarding is not good. Every time I log in, it takes me through a loop as if I'm new and just onboarding. I've brought this to their attention.Many corners were cut - bad development and lack of quality coding back-end, thus the subpar experience. Reasons for choosing Adilo It was cost-effective with a lowball offer. (lifetime deal) so it was low risk. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/212725/Adilo/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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