---
title: "Adilo Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Adilo Software - reviews, pricing plans, popular comparisons to other Video Hosting products and more."
source_url: "https://www.capterra.com/p/212725/Adilo/"
page_type: "product"
language: "en"
publication_date: "2026-09-29"
---

# 

 Adilo Software Review 2026: Features, Integrations, Pros & Cons

Last updated on September 29, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Adilo

## What is Adilo?

Adilo is an all-in-one video hosting and marketing platform for businesses and content creators offering a seamless, and buffer-free streaming that gets your videos to your audience faster. Adilo video platform is the first business video hosting service to provide enterprise-grade content protection and anti-piracy technology at affordable rate for businesses, online marketers and e-learning course creators to protect their premium content.

## What is Adilo used for?

[Video Management](https://www.capterra.com/video-management-software/)[Video Marketing](https://www.capterra.com/video-marketing-software/)[Video Hosting](https://www.capterra.com/video-hosting-software/)

Top alternative

Featured

Overall rating

Based on 742 user reviews

Reviews sentiment

Positive

97%

Neutral

1%

Negative

2%

Pros & cons

Intuitive and simple interface

Effective video lead capture

Difficult account and refund processes

Starting price

$29

Flat Rate, Per Month

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Adilo?[Manage this product listing](https://www.g2.com/products/adilo/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Adilo

4.8 (742)

VS.

[4.7 (7,346)](https://www.capterra.com/p/48969/Adobe-Creative-Cloud/reviews/)

Starting Price

$29

Flat Rate, Per Month

Starting Price

$52.99

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (742)

Ease Of Use

4.2 (180)

Value For Money

4.8 (658)

Value For Money

4.2 (153)

Customer Service

4.5 (558)

Customer Service

4.2 (154)

## Adilo alternatives

[4.7 (172)](https://www.capterra.com/p/82313/Wistia/reviews/)

Starting price

$19.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[5centsCDN](https://www.capterra.com/p/167190/Content-Delivery-Network/)

[4.7 (180)](https://www.capterra.com/p/167190/Content-Delivery-Network/reviews/)

Starting price

$2.50

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/167190/Content-Delivery-Network/)

Highest Rated

[Gumlet](https://www.capterra.com/p/207067/Gumlet/)

[4.9 (202)](https://www.capterra.com/p/207067/Gumlet/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/207067/Gumlet/)

[Vimeo](https://www.capterra.com/p/122348/Vimeo-Pro/)

[4.6 (1,053)](https://www.capterra.com/p/122348/Vimeo-Pro/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/122348/Vimeo-Pro/)

[View all alternatives](https://www.capterra.com/p/212725/Adilo/alternatives/)

## FAQs about Adilo

Overview

### What problems does Adilo solve?

Adilo solves the challenge of securely hosting, organizing, and distributing branded video content without ads, unwanted suggested videos, or unauthorized access. It helps course creators, coaches, membership businesses, marketers, and media teams protect training libraries, embed interactive calls to action and lead forms, track viewing behavior, test video variants, and retarget engaged viewers.

Answer based on 566 reviews

Overview

### Which roles and teams benefit most from Adilo?

Adilo is most used by business owners, founders, CEOs, and directors who manage video assets for sales, client communications, and training. Marketing teams, digital marketers, and consultants use it to host branded videos, track viewer engagement, and share campaign content. Coaches rely on it to deliver courses and educational materials.

Answer based on 742 reviews

Overview

### What company size and industries is Adilo built for?

Adilo is built primarily for small businesses in marketing and advertising, representing 98% and 26% of reviewers, respectively. It also serves e-learning organizations (13%) and health, wellness, and fitness businesses (6%). Midsize and enterprise users each account for 1% of reviewers. Its most common use case is video management (44%).

Answer based on 742 reviews

Features and Usability

### What are the key features of Adilo?

Adilo includes video hosting and streaming, built-in video editing for minor changes, and closed captions. Its most-discussed features are reporting/analytics, including A/B testing, and flexible social sharing. It also supports privacy options to control video access, while lead capture overlays and third-party integrations support video marketing workflows.

Answer based on 196 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Adilo starts at $29 per month for the Creator plan, with Growth at 49 and Business at 149; a free trial is available. Plans include unlimited monthly bandwidth, while storage and users increase by tier. Reviewers value its cost, but note advanced anti-piracy tools require a separate add-on and extra storage can be costly.

Answer based on 92 reviews

Integrations

### Which third-party tools and platforms does Adilo integrate with?

Adilo integrates with 5 third-party tools, including WordPress for embedding hosted videos and AWeber, ActiveCampaign, Kit, and Mailchimp for email marketing workflows. Reviewer feedback also references Vimeo imports, allowing teams moving video libraries from Vimeo to bring content into Adilo.

Answer based on 203 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Adilo?

Adilo is generally easy for nontechnical users and beginners to set up, upload, and share videos, supported by documentation, in-product guidance, tutorials, and help videos. Reviewers report that admins or teams configuring privacy, customization, and advanced settings may need more time, and some want a clearer end-to-end onboarding walkthrough.

Answer based on 108 reviews

Getting Started and Support

### What customer support options does Adilo offer, and how do users rate the experience?

Adilo provides a FAQ/forum and knowledge base for self-service help. Users often find available articles, tutorials, and support guidance helpful, especially when learning the platform or resolving setup issues. However, some report incomplete documentation, weak search results, and delayed responses to support requests, particularly for account or technical problems.

Answer based on 114 reviews

Security

### How does Adilo handle data security and access control?

Adilo uses Multi-DRM, AES encryption, dynamic watermarking, password locking, and domain, country, and IP restrictions to help prevent unauthorized video access, downloading, and sharing. Viewer authentication and licensing are also available. Reviewers note that advanced anti-piracy tools, including DRM, may require a separate add-on or higher-tier plan, and watermark appearance can be a concern.

Answer based on 89 reviews

## Who uses Adilo?

Based on Capterra reviews from the past 5 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Pros and Cons

Intuitive and simple interface

97% positive reviews out of 78

Most reviewers describe ease of use as a major benefit, highlighting the intuitive, straightforward setup and navigation.

Difficult account and refund processes

44% negative reviews out of 62

Some users report account management challenges, including unresponsive support, complicated cancellations, and dissatisfaction with refund handling.

Giorgos B.

Owner, 2 - 10 employees.

"A long exhausting funnel just right after the purchase (which rings the "bell" of something NOT good).Avoided to answer to my cancellation email."

Effective video lead capture

96% positive reviews out of 52

Most reviewers find lead generation features valuable, emphasizing customizable CTAs and integrated forms for collecting leads.

Attractive pricing and offers

96% positive reviews out of 28

Most reviewers indicate deal and purchase options are appealing, with many valuing the lifetime deals and fair pricing.

## Features

AI summary

Based on 1,411 Video Hosting reviews

Capterra data shows that buyers of video hosting software rank the following features as their top priorities:

-   **Audio/video file upload** (**49%** of reviewers rated this feature as critical)
-   **Privacy Options** (**45%**)
-   **Video Streaming** (**51%**)

Adilo supports **Privacy Options** and **Video Streaming**, giving teams control over who can access content while delivering videos reliably to viewers. However, it does not offer **Audio/video file upload**. Instead, it provides other features that reviewers also value, including **Video Editing** (**38%**) and **Third-Party Integrations** (**39%**), which can help businesses refine video content and connect their hosting workflow with other tools, allowing teams to manage distribution and viewer experiences more efficiently.

Privacy Options

4.8 (54)

48.15% of 54 reviewers that rated this feature as important or highly important

Allows users to secure content and data for any use.

Video Streaming

4.7 (64)

51.56% of 64 reviewers that rated this feature as important or highly important

With this capability, you get fast, smooth, and reliable streaming across devices and regions. Reviewers appreciate the quick load times, high-quality playback, and buffer-free experience, often comparing it favorably to YouTube and Vimeo for both website embeds and channels.

Video Editing

4.4 (208)

34.62% of 208 reviewers that rated this feature as important or highly important

You can customize video appearance, add chapters, branding, and calls to action within Adilo. Some reviewers find these editing options helpful for quick adjustments and marketing, but many rely on external editors for full video editing before uploading.

Third-Party Integrations

4.2 (49)

46.94% of 49 reviewers that rated this feature as important or highly important

Set up connections to third-party platforms to improve business processes

Reporting/Analytics

4.7 (314)

46.82% of 314 reviewers that rated this feature as important or highly important

Adilo offers detailed analytics, including impressions, watch time, engagement, heatmaps, and A/B testing. Users think these insights help them optimize content, track viewer behavior, and improve marketing strategies, making it valuable for understanding and enhancing video performance.

Social Sharing

4.6 (252)

38.10% of 252 reviewers that rated this feature as important or highly important

Adilo helps you easily share videos via direct links, embeds, and social media icons. Reviewers appreciate the convenience of sharing on multiple platforms, quick loading, and the ability to customize channels, though some mention a lack of direct integration with certain platforms.

Adilo 34 features

### All Features
- A/B Testing: Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- API: Application programming interface that allows for integration with other systems/databases
- Brand Overlay: Branding videos with company logo
- Bulk Uploading: Upload multiple documents at once
- Closed Captions: It gives you automated AI-generated captions and multilingual subtitle support, making videos more accessible. Reviewers appreciate the ease of adding accurate captions, time savings, and improved reach for diverse audiences, especially for accessibility and silent viewing scenarios.
- Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Customization: Create labels for products that contain required information such as colors, sizes, dates, etc.
- Lead Capture: Automatically identify and save contact information of potential customers
- Lead Generation: Manage the process of attracting and converting business prospects into leads
- Live Chat: Ability to chat online in real time
- Multi-Channel Distribution: Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers
- Multimedia Support: Supports various file formats
- Privacy Options: Allows users to secure content and data for any use.
- Real-Time Analytics: Analyze and gain insights into data in real-time
- Recording: Record live video calls to play later
- Reporting/Analytics: Adilo offers detailed analytics, including impressions, watch time, engagement, heatmaps, and A/B testing. Users think these insights help them optimize content, track viewer behavior, and improve marketing strategies, making it valuable for understanding and enhancing video performance.
- ROI Tracking: Monitor conversion rates and analyze effectiveness and profitability of marketing efforts
- Screen Recording: Record and save a video file of what is happening on a computer screen
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Social Sharing: Adilo helps you easily share videos via direct links, embeds, and social media icons. Reviewers appreciate the convenience of sharing on multiple platforms, quick loading, and the ability to customize channels, though some mention a lack of direct integration with certain platforms.
- Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- Video Archiving: Allows the upload and storage of videos within the system
- Video Creation: Create original videos from scratch
- Video Editing: You can customize video appearance, add chapters, branding, and calls to action within Adilo. Some reviewers find these editing options helpful for quick adjustments and marketing, but many rely on external editors for full video editing before uploading.
- Video Hosting: Store, stream and distribute video content across various online platforms.
- Video Management: Store and manage online video content
- Video Streaming: With this capability, you get fast, smooth, and reliable streaming across devices and regions. Reviewers appreciate the quick load times, high-quality playback, and buffer-free experience, often comparing it favorably to YouTube and Vimeo for both website embeds and channels.
- Video Support: Supports various video file formats
- Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data

---

Get Advice

We can help you find the software with the features you need.

Features

4.7 (742)

4.7

Based on 742 reviews

## Pricing

Value for money

4.8 (658)

Free Trial

[View pricing plan details](https://www.capterra.com/p/212725/Adilo/pricing/)

Starter

$0.00

It includes:

-   1 Account User
-   1 Channel
-   25gb Monthly Bandwidth
-   5gb Storage
-   Anti-Piracy Content Security and AI Captions & Subtitles

Creator

$29.00

Flat Rate,Per Month

It includes:

-   100gb Storage
-   1 Account User
-   1 Channel
-   1 Custom Branding and AI Captions & Subtitles
-   1 Custom Domain
-   Anti-Piracy Content Security
-   Unlimited Monthly Bandwidth

Growth

$49.00

Flat Rate,Per Month

It includes:

-   3 Account Users
-   3 Channels
-   3 Custom Brandings and AI Captions & Subtitles
-   3 Custom Domains
-   500gb Storage
-   Anti-Piracy Content Security
-   Unlimited Monthly Bandwidth

Business

$149.00

Flat Rate,Per Month

It includes:

-   10 Account Users
-   10 Channels
-   10 Custom Brandings and AI Captions & Subtitles
-   10 Custom Domains
-   2tb Storage
-   Anti-Piracy Content Security
-   Unlimited Monthly Bandwidth

Value for money

4.8 (658)

4.8

Based on 658 reviews

## Integrations

[

ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[

AWeber](https://www.capterra.com/p/95949/AWeber-Email-Marketing/)[

Kit](https://www.capterra.com/p/175000/ConvertKit/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.5 (558)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (558)

4.5

Based on 558 reviews

## User reviews

Overall rating

4.8

Based on 742 reviews

Filter by rating

5(601)

4(121)

3(6)

2(5)

1(9)

Mentioned topic

Sorted by most recent

Ken T.

owner

Marketing and Advertising

### "DO NOT BUY THIS SOFTWARE"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

July 17, 2026

Horrible. They do not honor their lifetime plans... seems it was just a money grab by them... pathetic and not to be trusted. Why would you pay these people - they will only raise their prices on you and not honor their commitments

Pros

No Pro - they were solid until they abandoned their lifetime plan. They aren't even offering a decent plan - will go back to Wistia for the price, quality, and service!

Cons

Everything about the way they honor their commitment to clients -WHICH THEY DON'T. Just money grabbers

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DB

Damien B.

Director

Performing Arts

### "Unsupportive team. Worst I have ever to deal with"

1.0

Overall Rating

1.0

1.0

Ease of Use

4.0

4.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

November 14, 2025

After a while with them it is obvious that they did not care at all anymore. I chat with them during the working hours but still they get back to me almost a day later, through the chat. Then they say they'll get back to me and 4 days have past but no answer. Now I have wrote a message on the chat and it's been two days with no answer. The problem I have: the embed video code of their site is broken on some of my video. So now my website have broken videos. They play, but some have a fisheye effect. The videos on Adilo are fine but the embed fonction creates weird videos. So now my future clients sees how bad my videos are...

Pros

No recurring payment. The only good thing about their plan is that they have a lifetime plan, otherwise it is not worth it.

Cons

Unsupportive team. Worst I have ever to deal with. After reporting a problem I had no answer from them. It's been days and even in the chat they do not reply.

Switched from

[Vimeo](https://www.capterra.com/p/122348/Vimeo-Pro/)

I choose Adilo for their lifetime plan but not worth it after all

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Mohamed H.

owner

E-Learning

### "change prices and threat to delelte my content if not agree"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

November 6, 2025

Cons

i paid them a huge amount of money for lifetime subscription and now i recieved email that i shold pay 100 dollars monthly or they delete my account

Alternatives considered

[Viddle](https://www.capterra.com/p/265532/Viddle/)

[Wistia](https://www.capterra.com/p/82313/Wistia/)

[Vimeo](https://www.capterra.com/p/122348/Vimeo-Pro/)

Reasons for choosing Adilo

privacy and analytics , password protection

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

EA

Ender A.

Coach

Education Management

### "Not Trustworthy"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

0.0

0.0

Likelihood to Recommend

0/10

June 4, 2024

Hello to the entire Adilo community. Beginning July 1, 2024, all advanced video security and anti-piracy tools will be available as an add-on tool to serve you better and efficiently. The affected anti-piracy tools are: - Multi-DRM encryption - Dynamic watermarking - Viewer authentication - IP whitelisting & licensing - Geolocation These advanced anti-piracy content protection tools will no longer be included in regular plans such as Business, Growth, Standard, Elite, Unlimited Agency, etc. The only way to use these extra content security tools will be by subscribing to the Unified Video Security add-on which will be available as a pack in the Add-on Marketplace. Stand video privacy such as Password locking & Domain whitelisting will continue to be 100% available on all accounts free of charge. This change will allow us to provide a service at a cost that reflects the value and market reality while meeting the financial obligations of our content security partnership agreements. With this new approach, users needing advanced video security such as online course creators, educational institutions, business coaches, and more can leverage the service on a need-basis and bear only the cost of what they consume. If you have any questions, email us. The update goes into effect July 1, 2024   With love, from all of us at Adilo! \[sensitive content hidden\] A BigCommand LLC Product @adilovideo

Pros

Video-hosting works - but that is all. So there is not much that i like

Cons

The support is crap - and the product doesnt work as promised

Switched from

[Vimeo](https://www.capterra.com/p/122348/Vimeo-Pro/)

I hoped to pay less with a one time payment

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RG

rolando G.

President

Management Consulting

### "There are only 4 people in their support team."

2.0

Overall Rating

2.0

2.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

February 3, 2024

Frustrating is an understatement. I have been scammed by this company. They lured me for a product that has ample features, in which they backed down and said that the offer was sent BY MISTAKE.

Pros

I don't know what to say as PROS. They didn't give a chnce. They show very poor support.

Cons

They don't respond to complaints., when they do it would take not less than 24 hours. I am exhausted in following up.

Switched from

[Systeme.io](https://www.capterra.com/p/198994/Systeme/)

I'm very frustrated with their attitude. They even have the nerve to tell me that I am not entitled for the 100% RISK FREE MONEY BACK GUARANTEE they boast of in LARGE LETTERS.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AN

Anonymous User

Online Marketer

Marketing and Advertising

### "Adilo eine gute Alternative zu anderen Videodiensten"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 21, 2023

Ansonsten bin ich sehr froh, dass ich diese Plattform gefunden habe und würde sie uneingeschränkt weiterempfehlen.

Pros

Sehr übersichtliche Plattform mit tollen Funktionen zur Bearbeitung der einzelnen Videos. Was mir hervorragend gefällt, dass du z. B. nach bestimmten Minuten festlegen kannst, dass ein Link z. B. für ein Produkt angezeigt wird oder ähnliche Dinge auf die man mal verlinken möchte. Dann die Funktion innerhalb von Adilo selbst dort eine Videocommunity aufzubauen und dadurch noch mal weitere Menschen zu erreichen, finde ich eine gute Sache.

Cons

Ein Nachteil vielleicht ist, dass Adilo bei den großen Webseitenanbietern in der Funktion beim Einbau von Videos nicht mit angegeben wird und du mit dem HTML Code etwas experimentieren musst, bis es passt. Das ist so der einzige Nachteil, der mir aufgefallen ist.

Switched from

[Vimeo](https://www.capterra.com/p/122348/Vimeo-Pro/)

Der Preis, da ich Adilo in der Agenturversion als Livetimeprodukt erworben habe.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MM

Martin M.

Ingenieur

E-Learning

### "Doesn't work as promised. "

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

October 29, 2023

Furchtbarer Kundenservice. Unhöflich, desinteressiert zu helfen.

Pros

Es wurde angegeben, man könnte mit drei Klicks eine Aufnahme des Bildschirms und der Kamera aufzeichnen, und daher fand ich die Lifetime Lizenz interessant. Aber das funktioniert nicht.

Cons

Die Software funktioniert nicht wie angegeben.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GB

Giorgos B.

Owner

Music

### "Know what you're doing or be robbed."

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

October 24, 2023

As with everything in life, sometimes there are things just not for us, right? Well, Adilo seems to disagree. Just after a couple of days after I purchased their product, in a good -lifetime- price having the "money back guarantee" as... guarantee and after passing through a long funnel with up-sales BEFORE I got my hands on the product to check it and after receiving a dozen of spammy (up-sales) emails, I was already tired.When I finally logged in, I found out that all this "Adilo universe" wasn't for me. So I sent them a Cancellation and Refund request via email. No news.Few days later, I had a chat with someone or something (bot?) asking why they don't reply to cancelation requests, only to get the answer that they refund ONLY when there's a problem they can't fix!This is a joke!After asking me several questions (without having the right to do so, that's the money back guarantee), she (or it) made me an "upgrade" proposal. I denied as my purpose wasn't to get "more" but to cancel my account and get my money back.No answer. I tried again. No answer. The lady (or the bot) just disappeared. After a while, the chat closed the conversation due to the "user inactivity"!!! Another joke!Of course the script from the conversation is still missing even though I chose it in the settings.If you know what to do and you have few bucks to spend, then think about it.If you don't have money to lose, just look elsewhere.

Pros

The idea, the promises, the fact that PERHAPS is ok for advanced users

Cons

Slow upload times. A huge amount of spammy emails, for days after the purchase! A long exhausting funnel just right after the purchase (which rings the "bell" of something NOT good).Avoided to answer to my cancellation email. Rejected my refund request via the chat by... closing the chat!Misleading advertising, mentioning a "money back guarantee".

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Randall G.

Owner

Internet

### "Adilo is really a great Video management product around"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 25, 2023

Adilo is a fast loading video service that hasn't let me down.

Pros

Adilo quickly allows me to add videos to projects and maintain my video content by customer or project. My videos load super quick and I can make them interactive with very little effort.

Cons

There really is a lot of added stuff that I am just now finding out about. It is way more things in Adilo than I originally thought and it's kind of like, "How do you know to ask about something you don't know about. It's like I'm surprised.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DH

Dallas H.

owner

Marketing and Advertising

### "Adilo Has Potential - Right Now? It's Half-baked and Not Ready."

2.0

Overall Rating

2.0

2.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

3/10

September 22, 2023

Customer service support has been good, thanks to Vivian. The actual platform, I haven't had a great experience with Adilo. It has poor performance. Most of the time, you have to reload and constantly click before the page renders, which is across all browsers.It's not to be compared to Vimeo because the quality does not come close, not even by a mile. I like that the co-founder is ambitious to create. However, Adilo lacks focus on perfecting the basics because the basic functionalities and core functions have the most bugs. It's a lifetime deal. However, I would've canceled if it had been a monthly subscription. I believe Adilo has potential. However, potential is only a possibility.With Adilo, time will tell. It was a lifetime deal; therefore, it's a low risk. Therefore, I don't feel that I've lost much except time trying to get the basic functionalities to load or work. It's time-consuming and frustrating. It's the experience that made me appreciate Vimeo and another LTD I purchased (Gumlet), so I don't mind the monthly expense of Vimeo. I know the quality and the experience I'll get.

Pros

It's a lifetime deal that minimizes the risks of wasting too much time and money.Custom branding.The ability to use Video GIFS via email.Awesome Customer Support from Vivian. She's awesome!!!It has a lot of potential if they focus on making the core functionality great vs. trying to implement new features while leaving the others half-baked.

Cons

It's very buggy. The Adilo team has shiny object syndrome. They try to be feature-heavy vs. focusing on perfecting the basic functionality, which lags and doesn't work half the time. Therefore, priorities are in no order.Onboarding is not good. Every time I log in, it takes me through a loop as if I'm new and just onboarding. I've brought this to their attention.Many corners were cut - bad development and lack of quality coding back-end, thus the subpar experience.

Reasons for choosing Adilo

It was cost-effective with a lowball offer. (lifetime deal) so it was low risk.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/212725/Adilo/reviews/)

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