# ADP Streamline Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is ADP Streamline the right Payroll solution for you? Explore 62 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/212735/ADP-Streamline/reviews

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ADP Streamline

4.2 (62)

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Last updated February 15th, 2026

# Reviews of ADP Streamline

Ease of use

4.3

Customer Service

3.9

## Pros and Cons in Reviews

SE

Sarah E

Instructional DesignerInformation Technology and Services, 10,001+ employeesUsed the software for: 6-12 months.

“Global support is always there, and I'm fairly convinced that the security is robust.“

November 3, 2024

SK

Sarah K

Director Of ProcurementAutomotive, 201 - 500 employeesUsed the software for: More than 2 years.

“The ability to have one global vendor seems like the right one for us“

September 14, 2021

## Showing most helpful reviews

Showing 1-25 of 62 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

DC

Dave C.  
Maintenance manager  
Consumer Services  
Used the software for: 1-2 years

### "ADP"

January 9, 2018

4.0

good system if set up correctly

Pros

This system is easy to navigate. There are several reports that can be run to help track man hours. The ability to manipulate the data makes the a very easy system to use. great customer service

Cons

If the system is not set up properly in the beginning there can be several issues. The biggest issue I faced was changing schedules and getting pay rates for over time to auto fill correctly.

Review Source

JK

Joelle K.  
Donor Consultant  
Construction  
Used the software for: 2+ years

### "Easy to learn and easy to use"

May 29, 2018

5.0

I don't use the entire range of what this software has to offer, such as deductions for taxes and insurance, but from what I've worked with it is a great software!

Pros

This software is easy to learn and use for most office employees. It has a very self explanatory navigation system, and could be mastered by anyone. It is also easy to go from one program to another. It computes the cost of labor, which is very helpful.

Cons

I really don't have any complaints, but I haven't used the software to it's fullest capacity. I enter hours worked and hours of labor to determine cost of labor, while my coworkers use the program for further extensive needs.

Review Source

TM

Taylor M.  
Patient Services Coordinator and Hospice House Scheduler  
Medical Practice  
Used the software for: 6-12 months

### "ADP Streamline Review"

December 18, 2018

3.0

Perhaps its lack of pieced of the program our company chose not to purchase but the scheduling piece could use some improvement.

Pros

The app is very user friendly and easy to use. The employees really like it for requesting PTO and viewing their schedules.

Cons

Scheduling tool is a bit complicated and difficult to use. Unless the company purchase the scheduling app piece, staff cannot access the website through from their phone and they must use a desktop or tablet. Apple products are not compatible with the scheduling piece from the website.

Review Source

MS

Mary S.  
IT Services Coordinator  
Primary/Secondary Education  
Used the software for: 1-2 years

### "Easy to Use Software"

June 11, 2018

5.0

Pros

It's very intuitive and straight to the point. You log in, do whatever you need to do, and that's it.

Cons

Sometimes it crashes, but like any software this is anticipated. No software is perfect but this one come pretty close.

Review Source

QP

Quinn P.  
Marketing Assistant  
Medical Practice  
Used the software for: 2+ years

### "The Best!"

June 24, 2018

5.0

Pros

Best product out there! so impressed with the ease of use and I wish every company used this. It is much better for organizations.

Cons

I wouldnt really have any. I love everything about this program. Most companies should look into purchasing it.

Review Source

NS

Nick S.  
Tech 2  
Consumer Services  
Used the software for: 2+ years

### "Easy to use. "

July 11, 2017

4.0

Pros

the ease of using the software. I reliability of the product. they make it so easy to track and keep track of your hours.

Cons

sometimes signing on from a home computer was a pain. it was hard to find the right portal for your company.

Review Source

SK

Sandy K.  
Accounting  
Construction  
Used the software for: 2+ years

### "Awesome and Easy to Use"

May 29, 2018

5.0

Overall this is a very easy program that doesn't cause many, if any, issues.

Pros

This product is very simple to use and is very helpful with recording time cards. When recording hourly time and labor, it helps us allocate the cost of labor for the job worked, which helps us determine profit. It also saves your progress if your computer crashes. It is also easy to correct information that was typed incorrectly.

Cons

You can not reuse employee numbers when the employee leaves the company. I understand why this is, it just seems to be a thorn in our side sometimes.

Review Source

JR

Jessica R.  
QAPI Coordinator  
Medical Practice  
Used the software for: 2+ years

### "Great Product!"

November 12, 2019

5.0

Pros

This software makes it easy for a company that is set up in multiple areas of the state. Our employees are able to punch in and out through an ADP pin number in order to get paid in a timely manner.

Cons

The only downfall about this software is when employees do not remember to wait the 3 minutes in between visits when clocking in and out.

Review Source

PT

Patrisia T.  
MA  
Medical Practice  
Used the software for: 2+ years

### "ADP "

March 14, 2018

5.0

Pros

I have been using ADP for about 7-8 years. Very easy to use and convenient , with a lot of helpful information that is there that we don't have to call HR for.

Review Source

JS

Jesse S.  
Marketing Specialist  
Computer Software  
Used the software for: 1-2 years

### "Gets the Job Done"

May 14, 2018

3.0

Pros

Overall, this software gets the job done but I was not made aware if they had mobile support. I did not think this programs usability was as easy as Paylocitys, at least for the features I need.

Cons

The way expenses are entered could be made simpler and the interface takes a little getting used to.

Review Source

DP

Dipesh P.  
Student  
  
Used the software for: 2+ years

### "A perfect payroll application"

February 21, 2019

5.0

Pros

I have been ADP user since 8 years now. I like the simplicity of the product. The dashboard gives you idea about the average take home pay and average tax deductions.

Cons

As I have seen, the homepage is a bit big and used less. Adding navigation menu to homepage may help.

Review Source

PP

Peter P.  
Web Progammer  
Publishing  
Used the software for: 2+ years

### "Dependantly wonderful"

March 26, 2019

5.0

Pros

The best customer support is the one you never have to call. ADP Payroll nearly meets this for us, and when we do have to call them, things get resolved quickly. They add features carefully, expanding the platform without causing problems.

Cons

There are complications and misdirection-worded statements when employee try to acquire their W2s that causes confusion, but not access problems.

Review Source

MS

Malik S.  
Director of Operations  
  
Used the software for: Less than 6 months

### "Great Payroll Option"

February 12, 2019

4.0

Pros

Great payroll option for new and upcoming companies. One of my first options for streamlining our payroll.

Cons

Functionality could be better. Besides that no major problems that could prevent someone from trying out a great product.

Review Source

EC

Eric C.  
Account Executive  
Banking  
Used the software for: Less than 6 months

### "ADP is known for payroll systems for a reason"

December 17, 2018

5.0

Overall this is a great product for any size company.

Pros

Very to the point and easy to use. Online systems were great as well as the ability to pay several different types of employees quick and easy such as 1099, w2, and so on.

Cons

Really nothing other than updates could maybe be streamlined a little bit, seemed to always have an update. Also inputting expenses seems like it should be a little easier.

Review Source

AB

Aimee B.  
  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Easy way to keep track of paychecks"

June 26, 2018

4.0

Pros

I used this system years ago. I really liked that it was secure in that employees were required to put in a pass-code to view pay stubs.

Cons

Once you no longer work for a company using this system you are limited to the amount of time you have to pull the records from the system.

Review Source

DL

Deirdre L.  
Controller  
Accounting  
Used the software for: Less than 6 months

### "Controller"

September 10, 2018

3.0

The product is ok and there is a need for it, but the customer service needs to be more knowledgeable.

Pros

The product is a needed tool for organizing multi-country payroll and human resources administration.

Cons

The software is not intuitive and the customer support is horrible. Each customer service representative seemed to give you different solutions to the same problem. It would be more effective if you could speak to the same rep each time.

Review Source

DT

Deb T.  
IT Director  
Primary/Secondary Education  
Used the software for: 6-12 months

### "ADP and Payroll"

September 15, 2017

3.0

I like ADP, just in certain environments and processes.

Pros

This software/company does do everything you need it to do. I like that they are the ones that keep up on all of the government regulations.

Cons

Sometimes it is more work to gather the information that is needed, as such you might as well do all of the work yourself, because the hard part a lot of times is getting the information!

Review Source

SY

Sean Y.  
Analyst  
Banking  
Used the software for: 1-2 years

### "Favorite pay roll system"

September 6, 2018

5.0

Pros

This is easily the best payroll system I used. It's functionality and ease of use was second to none. I loved the app on my phone too so if I was sick I could clock out from there.

Cons

There really are no cons to this product. I loved it because it was so convenient and I wished I had it at my current company.

Review Source

CE

Chela E.  
Office Manager  
Management Consulting  
Used the software for: Less than 6 months

### "Not so happy with its service. "

May 30, 2018

2.0

Pros

We had a problem on the very first day of trying to set up the first account. From that first error we couldn't get it up and running after weeks.

Cons

The customer service was painfully resourceful. We kept calling to ask for help and each time I'd get the same lady who at one point hung up on me. i called back to speak with somebody else and when she heard we were the same people she was just very sarcastic.

Review Source

KP

Kiahnna P.  
Executive Director  
Philanthropy  
Used the software for: Less than 6 months

### "Great for Employees"

March 8, 2018

4.0

Pros

I like we can provide employees with their tax forms, hiring forms, and paycheck information through this system. It allows them to be self sufficient.

Cons

The interface looks a bit old and fuzzy and could use an update. Also, there are multiple ways to log in to the system, which can be confusing.

Review Source

SE

Sarah E.  
Instructional Designer  
Information Technology and Services  
Used the software for: 6-12 months

### "Solid and secure system - best for large, global companies"

November 3, 2024

4.0

The application is quite easy to implement and introduce to staff with minimal training. Global support is always there, and I'm fairly convinced that the security is robust.

Pros

Streamline makes it easy to set up and run a payroll system. ADP's global reach means that it can offer multiple languages in its support centres, as well as in the application itself. It is very customisable to fit your actual setup.

Cons

The interface (while much better than its predecessor) can look a little dated. The reports in the app are a little limited, but it can export to Excel which I always prefer to use to generate reports.

Switched from

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

The old system (ADP Freedom) looked like it dated from Windows 3.1 and it was also quite hard to use.

Review Source

JD

Jordan D.  
Communications Center Supervisor  
Philanthropy  
Used the software for: 2+ years

### "Highly Recommended "

June 26, 2018

5.0

Pros

ADP has become a hit throughout our organization! The site features a highly organized, easy to use layout, allowing both employees and managers to keep track of hours worked, paid leave, and a number of other aspects regarding employment. It serves as a quick reference for employment profile information, and features a fast and easy way to clock in and out for you or your employees’ shifts. For employees, the site makes it convenient for requesting time off, and for managers, the site is setup in a way that makes reviewing and approving time cards fast and easily. The use of the ADP app is also highly recommended and makes the job even easier while you’re on the go!

Cons

Honestly, there are not really any cons to trying out and implementing ADP for your business. The only issue would be when the site may have a short technical problem, however, these issues are extremely rare and quickly resolved.

Review Source

RT

Rebecca T.  
Owner  
Logistics and Supply Chain  
Used the software for: 1-2 years

### "ADP is one of a kind!!!"

November 13, 2018

5.0

If you are not using ADP you are not getting your money's worth!

Pros

ADP is the best I have ever encountered! 24/7 support, taxes, payroll never late, courier services and so many extras! Even one on one meetings to introduce and explain new features!

Cons

There really are no cons in my book! I have nothing to complain about. They do EVERYTHING for you, and at such a low cost it is worth it!!

Review Source

NW

Nickia W.  
owner  
  
Used the software for: 1-2 years

### "Easy to use"

February 14, 2019

4.0

Pros

When opening our business we were looking for a payroll system that wasn't so complicated. We found ADP to be very straight forward. Our more technology challenged employees we able to use this system..

Cons

Nothing to really complain about other than, once an employee separates from the company, their assigned clock number could not be reissued to a new employee.

Review Source

TG

Tamara G.  
Onboarding Team Lead  
Banking  
Used the software for: 2+ years

### "ADP Payroll"

September 15, 2017

4.0

Pros

ADP is quick, accurate, easy to use, consistent, and always available when I need it. Customer service is always available and helpful. Especially during year end payroll processing. I would recommend this service to anyone. Thank you ADP!

Cons

Depending on paydate sometimes it can take a day or two before deposit appears in an employee's account. Life events can take long periods to time to process.

Review Source

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