# ADP Mobile Solutions Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is ADP Mobile Solutions the right Payroll solution for you? Explore 22 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/212742/ADP-Mobile-Solutions/reviews

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ADP Mobile Solutions

4.5 (22)

[View alternatives](https://www.capterra.com/p/212742/ADP-Mobile-Solutions/alternatives/)

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Last updated March 13th, 2026

# Reviews of ADP Mobile Solutions

Ease of use

4.4

Customer Service

4.4

## Pros and Cons in Reviews

NS

Nova S

Commerce Investment AssociateMarketing and Advertising, 10,001+ employeesUsed the software for: 1-2 years.

“I also enjoy how it clearly and visually breaks down how much your gross income was (base pay, overtime, overtime unit number, overtime rates), where it was all allocated (taxes, benefits, retirement), and how much your take-home was.“

December 7, 2024

Taylor R

HR GeneralistHospital & Health Care, 51 - 200 employeesUsed the software for: More than 2 years.

“They're customer support is terrible and always slow at getting answers back on support tickets.“

June 18, 2024

MV

Matthew V

Carpenter foremanConstruction, 51 - 200 employeesUsed the software for: 1-2 years.

“Easy to use, able to request time off and track per person.“

November 13, 2024

AS

Ashley S

Business OperationsReal Estate, 11 - 50 employeesUsed the software for: 1-2 years.

“I love that it is very user friendly and they have their own customer support when needed“

July 10, 2024

AK

Albert K

Operations EngineerOil & Energy, 1,001 - 5,000 employeesUsed the software for: More than 2 years.

“Also had an exclusive discount program, Lifemart, which had some great deals on things like rental cars, park tickets, and more.“

April 23, 2021

## Showing most helpful reviews

Showing 1-22 of 22 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Field service engineer  
Semiconductors  
Used the software for: 1-2 years

### "Required for office workers"

October 13, 2024

5.0

Pros

\- It has a blind function, so it is good to keep privacy. - be easy to see at a glance - You can see which items have changed compared to other dates. - It is very helpful in writing W-2.

Cons

There is nothing inconvenient about it. I was able to get all the information I needed

Review Source

NS

Nova S.  
Commerce Investment Associate  
Marketing and Advertising  
Used the software for: 1-2 years

### "ADP Mobile User"

December 7, 2024

4.0

Overall, I love my experience with ADP Mobile Solutions! It is so helpful for me to understand my pay (see by gross income, how much I worked, how much I pay in taxes and benefits, etc.). This is extremely helpful for me to better budget my personal finances.

Pros

I love using the ADP app to check my pay details every pay period and to refer to in between pay periods. My favorite feature is the statement views! I love being able to have all my statements in one place that I can access at any time. I also enjoy how it clearly and visually breaks down how much your gross income was (base pay, overtime, overtime unit number, overtime rates), where it was all allocated (taxes, benefits, retirement), and how much your take-home was. It also houses my work tax documents so it really is a one-stop shop for all things pay!

Cons

Once there was an update where I was unable to access any of my statements which lasted for a bit until the next update came out. Now I am a bit nervous about accepting any updates from the app.

Review Source

Taylor R.  
HR Generalist  
Hospital & Health Care  
Used the software for: 2+ years

### "Review on ADP"

June 18, 2024

3.0

I would not recommend using ADP. They're customer support is terrible and always slow at getting answers back on support tickets.

Pros

The app makes it easy to find pay stubs, tax docs and request time off.

Cons

I don't like the fact that you can't upload documents or e-sign docs to your employee profile using the mobile app.

Switched from

[ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)

We stayed with in ADP but upgraded to the better version of it.

Review Source

LE

LISSETTE E.  
billing specialist  
Medical Practice  
Used the software for: 1-2 years

### "Best Time Clock app!"

May 7, 2025

4.0

great! love the convenience of being able to just clock in and out on my phone

Pros

the fact that i dont have to log into a desktop to clock in and out every day for work.

Cons

it lags a lot when using the app and takes forever to log in

Review Source

EB

Elizabeth B.  
supervisor  
Medical Devices  
Used the software for: 1-2 years

### "Download and be happy "

April 23, 2025

5.0

I really enjoy the app it was easy to login (when working) and fast to get to the information I needed.

Pros

I can see exactly what my check will be what goes into what and so on.

Cons

sometimes I wasn't able to connect and log in or out

Review Source

MV

Matthew V.  
Carpenter foreman  
Construction  
Used the software for: 1-2 years

### "ADP is for me! "

November 13, 2024

5.0

Pros

Easy to use, able to request time off and track per person.

Cons

Sometimes will open new app or task and adp will automatically sign me out. Likely better not to keep open while using but hassle to sign in constantly

Review Source

AS

Ashley S.  
Business Operations  
Real Estate  
Used the software for: 1-2 years

### "User Friendly!"

July 10, 2024

5.0

Pros

I set up users montlhy on the ADP platform. I love that it is very user friendly and they have their own customer support when needed

Cons

Sometimes as a team manager, items can be unclear on what is needed but, through customer service I was able to get the clarity needed.

Review Source

Steve P.  
CEO  
Information Technology and Services  
Used the software for: 2+ years

### "Serious Issues on Android Mobile App"

July 28, 2021

3.0

Overall it is what one would expect from a professional payroll company - robust and timely. However, having such a glaring hole in services that not only doesn't work properly, but could directly impact the basic function of multiple business, combined with less-than-stellar loading times even on a fast connection, results in a less than ideal app experience overall. It definitely has room for improvements, especially in the submission of requests (and this as such is likely not the only bug in the software, only the one I personally was able to confirm and replicate).

Pros

It's a nice unified dashboard for all of your payroll information, including your time off accrued, and it has prompt notifications about payday and the amount (likely estimated, usually spot on accurate however) you will receive (showing both gross and net).

Cons

The paid time off request system does not properly submit on some Android phones, resulting in the request having to be redone from a desktop browser. This can be abjectly infuriating, not only for the rep in question, but also from a logistics standpoint and HR standpoint, as on the user end, it seems to have all gone through. There are also zero confirmation notifications if said requests are approved or denied, which would at least alert users if the request failed.

Review Source

mT

michelle T.  
csr  
Automotive  
Used the software for: 1-2 years

### "We use ADP at our job, and it makes clocking in a ease."

November 16, 2023

4.0

We have been using for some time now, and it's nice to be able to just pull up on cell and get everything at your fingertips.

Pros

It's nice they have an online mobile app.

Cons

Sometimes it freezes and can't get clocked in.

Review Source

LE

Liora E.  
Deli associate  
Food Production  
Used the software for: Less than 6 months

### "A clunky attempt to make payroll accesible"

March 28, 2023

2.0

This app falls short. When you first log in, display of ADP's tagline -- "Always Designing for People" -- flashes on the screen. But as a user, I feel the app wasn't designed with me in mind. The process of logging in for the first time was complicated and long. The app itself is hard to navigate and uses acronyms where simple language should suffice.

Pros

I work at a grocery store where if I want to look at my paystubs, I have to use a company computer. The other option is to download and use the ADP app. I like that the app gives me an option to look at my paystubs at home. It's a fairly straightforward process and I can find out things such as my pay, my contributions to my 401K and so on. I can also look at my year to date earnings and deductions. That's especially helpful cause I have more than one job and I often need to adjust my tax withholdings based on my income. I can also see and print my W-4s, which is always a plus.

Cons

The process of signing up for the app was incredibly complicated. My HR representative gave me two handouts and I spent a solid 30 minutes downloading and logging onto the app. The app has an option to look at the actual paystub and that's helpful cause the breakdown that the app provides is really confusing. There are acronyms I don't understand and the whole experience is more difficult than it has to be.

Review Source

JB

John B.  
TRAVEL EMT  
Hospital & Health Care  
Used the software for: 6-12 months

### "One man's opinion "

June 29, 2022

5.0

Overall it was a great program to use for payroll, timecards, paystubs and w2's. I liked using ADP and hope that any future companies I work for use it as well. If not it will come as a highly suggested change from me.

Pros

The overall useability from the moment you start using the software is amazing. With so many of us working in the field away from the typical office / hospital setting , ease of use is BIG! ADP mobile solutions checked that box for sure.

Cons

When the internet or software is unable to connect to network your information is inaccessible. I wish that the app would save the last paystub or YTD information for when this happens so that at least basic information would still be available offline.

Review Source

AR

Amanda R.  
Payroll Lead  
Human Resources  
Used the software for: 2+ years

### "Helpful for a Team"

April 5, 2022

5.0

Pros

makes using ADP on the go easy for anyone from employees to administrators

Cons

some features are not available on the mobile app

Review Source

JH

Johnny H.  
Production worker  
Warehousing  
Used the software for: 2+ years

### "The best app to view paystub & more"

August 27, 2023

5.0

Pros

I enjoy seeing how much I am getting paid before my check arrives & I also love the fact that I can get my W-2 without hassle!

Cons

It’s a few things that need to be improved but I’m sure it will get worked out!

Review Source

RN

Ryan N.  
Drafter  
Architecture & Planning  
Used the software for: 2+ years

### "Great software"

July 29, 2021

5.0

Great app!!! If I ever acquire a new job I hope they use ADP as well so I can continue to use this app!

Pros

Great software! Things were so different 20 years ago but software like this has made things so much easier and better. Dealing with finances is just so effortless now no need to contact countless people over minor things everything can be looked at on your phone now which makes life so much easier

Cons

I don’t like how are you have to go about resetting a password on this but I do understand security issues with doing so

Review Source

NR

Nathan R.  
Fiberglass Fabricator  
Construction  
Used the software for: 6-12 months

### "Easy way to know how much your paycheck is"

July 9, 2022

5.0

Excellent way to keep track of the hours you work. This app shows exactly to the dollar how much you take home per check and it shows the amount of tax that was taking out. Highly recommend

Pros

Super easy to use. Keeps track of what your gross pay and take home will be. Records proof of income

Cons

Very few times it would log you out for not reason

Review Source

AK

Albert K.  
Operations Engineer  
Oil & Energy  
Used the software for: 2+ years

### "Great software for payroll and benefits"

April 23, 2021

5.0

Pros

Very easy to use software with everything you need at your fingertips to access all of your payroll and retirement information. Also had an exclusive discount program, Lifemart, which had some great deals on things like rental cars, park tickets, and more.

Cons

I was unable to screenshot my own paystubs due to security reasons. Very minor inconvenience as you can download the entire stub.

Review Source

EL

Eliza L.  
Site Administrator  
Medical Devices  
Used the software for: 6-12 months

### "User Friendly"

February 9, 2024

5.0

Pros

This application is very easy to use, getting access to all information needed is very simple.

Cons

Sometimes when the application is not updated automatically, there are tabs that will disappear off the application.

Review Source

cD

carleje D.  
finance  
Marketing and Advertising  
Used the software for: 1-2 years

### "Adp Mobile Solutions"

September 15, 2021

5.0

great

Pros

i like that it is user friendly and easy to navigate for payroll.

Cons

the complications sometimes, the freezing,etc.

Review Source

SY

Sara Y.  
Accounting Manager  
Insurance  
Used the software for: 1-2 years

### "Options that we had available seemed very basic, not a lot of reporting"

December 23, 2020

4.0

Pros

It was a good basic app to get pay statements and see payroll information.

Cons

There did not seem to be as much analytics and features as some of the other apps. That could be the package that our company had, but once we switched we had much more available to us.

Review Source

AD

Austin D.  
Digital Marketing  
Mining & Metals  
Used the software for: 2+ years

### "Great to view pay statement and print off tax information"

June 6, 2022

5.0

Pros

I really like how easy it is to view your statement and then print off a PDF for tax purposes. It shows the breakdown of your whole paystub also.

Cons

I have nothing bad to say about this product.

Review Source

MO

Marissa O.  
Resident Assistant  
Higher Education  
Used the software for: I used a free trial

### "This App is a Must-Have!!!"

August 11, 2021

5.0

Pros

What I like most about using this app is that you get to see the breakdown of your paychecks on the app and it’s simple to see everything. It doesn’t look complicated and you don’t feel like you have to struggle to understand or find things. I also like that it’s easy to download W2s.

Cons

Sometimes when I log in I get a log in error even though I am using the correct login but I think it may just be a glitch.

Review Source

MV

Meghan V.  
Teacher  
Education Management  
Used the software for: Less than 6 months

### "Review for ADP Mobile "

January 11, 2023

5.0

It has been easy to use to see my paychecks.

Pros

I like that I easily can see my paycheck.

Cons

My employer said we would be able to see how many vacation and sick days we have, but it is not available. So I have no idea how many days I can use.

Review Source

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