# HCL Sametime Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about HCL Sametime Software - reviews, pricing plans, popular comparisons to other Video Conferencing products and more. Source: https://www.capterra.com/p/212784/HCL-Sametime --- # HCL Sametime Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) HCL Sametime ## What is HCL Sametime? HCL Sametime is a proven and trusted meeting platform, built for how todays modern organizations need to be working. ## What is HCL Sametime used for? [Video Conferencing](https://www.capterra.com/video-conferencing-software/)[VoIP](https://www.capterra.com/voip-software/) Top alternative Featured Overall rating Based on 16 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for HCL Sametime?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.hcl-software.com/&name=HCL Sametime) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### HCL Sametime 4.6 (16) VS. [4.6 (14,521)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/) Starting Price Contact vendor Starting Price $14.99 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (16) Ease Of Use 4.6 (10,908) Value For Money 4.8 (4) Value For Money 4.5 (6,658) Customer Service 4.3 (6) Customer Service 4.4 (6,409) ## HCL Sametime alternatives [4.4 (465)](https://www.capterra.com/p/158704/3CX/reviews/) Starting price $350.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.5 (243)](https://www.capterra.com/p/208535/Zoom-Phone/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) [4.5 (10,931)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/) Starting price $4.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/168668/Microsoft-Teams/) [Nextiva](https://www.capterra.com/p/175788/Nextiva/) [4.6 (914)](https://www.capterra.com/p/175788/Nextiva/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/175788/Nextiva/) [View all alternatives](https://www.capterra.com/p/212784/HCL-Sametime/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. API Application programming interface that allows for integration with other systems/databases Data Security Protect sensitive data for digital privacy Recording Record live video calls to play later Screen Sharing Digitally share screen view with others Unified Communications Consolidate and integrate communication tools as one platform or entity to enhance business communication and collaboration Video Conferencing Connect with meeting participants remotely over video HCL Sametime 6 features Application programming interface that allows for integration with other systems/databases Protect sensitive data for digital privacy Record live video calls to play later Digitally share screen view with others Consolidate and integrate communication tools as one platform or entity to enhance business communication and collaboration Connect with meeting participants remotely over video Get Advice We can help you find the software with the features you need. Features 4.1 (16) 4.1 Based on 16 reviews ## Pricing Value for money 4.8 (4) ### Starting price Contact vendor for pricing Free trial not available Value for money 4.8 (4) 4.8 Based on 4 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (6) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (6) 4.3 Based on 6 reviews ## User reviews Overall rating 4.6 Based on 16 reviews Filter by rating 5(10) 4(5) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent CB Christopher B. HelpDesk Internet ### "HCL Sametime Pro e Contro" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 5/10 December 12, 2023 Nel complesso ho utilizzato HCL Sametime per circa 3 anni e mi sono trovato abbastanza bene, con pro e contro, ma fa il suo dovere. Consigliato per chi in azienda utilizza già gli strumenti HCL. Pros HCL Sametime è un mezzo di comunicazione di facile utilizzo per utenti con ogni livello di conoscenze informatiche. Integrato ala suite HCL Notes sulla quale è possibile utilizzare un'enorme quantità di funzionalità lo rende un ottimo strumento per poter interagire con i colleghi mentre si utilizzano gli strumenti aziendali senza dover passare da un programma ad un altro. Cons Gli inconvenienti sono nel tipo di utilizzo che se ne vuole fare. HCL Sametime lo consiglierei più per un utilizzo interno di comunicazione tra colleghi della stessa azienda nel caso in cui si utilizzi HCL Notes per posta o altre applicazioni interne. Per comunicare in modo più ampio, con meeting, videoconferenze e quant'altro occorre migrare su altre piattaforme più "evolute". Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Executive Assistant Accounting ### "Chat" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 0/10 October 7, 2023 Pros Being able to communicate with everyone at the firm and add people and create groups. Cons No video feature and pretty basic. This was the old system used years ago before transition. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SK Syed K. Incident manager Information Technology and Services ### "SameTime Chat" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 February 3, 2023 It was a flawless and easy to user friendly application and I strongly recommend this for small and large firms for easy effortless communication. Pros It keeps the team and groups easy to communicate and send group invitation. Cons Only thing I felt was to name the group chat I am on as there were many chat windows open. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Financial Analyst Banking ### "Version I used" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 June 4, 2022 Overall, i was pretty simple to use for quick chats. I do prefer screen sharing, it is very useful. See if your version has before signing for it , if it's important. Pros I used Sametime from 2017 till 2020. I am not sure version I had was the latest, or full version, mine did not have video conferencing, nor ability to share screen. Still it was good for chats, ability to save and easily search conversation by dates, and I liked it's location at the bottom, it was very easy to tell when I have a new message, something that I can't tell about all similar software Cons Version we used did not have video conferencing nor screen share. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Flavio F. Software architect Telecommunications ### "Our first experience on global collaboration" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 2.0 2.0 Customer Service 0.0 0.0 Likelihood to Recommend 5/10 October 29, 2021 Sametime was the first application that our software development teams used on daily activities. It brought huge gains in communication effectiveness. Pros Chatting, contact groups, VoIP, these features were the ones we liked the most. Cons The screen sharing was not stable and we faced some crashes or hangings. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Information Security Consultant Information Technology and Services ### "HCL Sametime: Lost legacy " 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 September 28, 2021 The overall experience is average as its an old tool from lotus legacy to IBM and then to HCL ,A per the need of times ,I think a lot new features needs to be added along with the impeccable customer service is needed. Pros The embedded features are its usp. 1. Snip option 2. Quick attachment sharing. 3. Telephoney feature and integration with other applications. Cons The con which I call out is delay in using the VC services rest all for the user prospective suffice the requirement. Switched from [Slack](https://www.capterra.com/p/135003/Slack/) Cost benifict Innovation Strong customer response Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Michael B. Systems Engineer Human Resources ### "A classic collaboration product well before its time" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 August 31, 2021 Sametime is great and has been a favorite for years, even before HCL acquired it. Pros Sametime is the first product to truly contain drag-and-drop of nearly any attachment type: text, images, links, audio, and more. It does not require downloading and attaching documents. And this was more than a decade before competing products like Zoom. Cons Sametime is integrated with Domino, which is not the most current software suite, and is not mainstream anymore. It is a shame because Sametime is so superior in its own right. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Saurabh M. Manager Telecommunications ### "Good and Trusted Meeting Platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 19, 2021 Pros This is one the good meeting platform which covers almost all latest features with no extra cost .Fast deployment and easy to install as well Cons Need to improve user interace to some extent Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AP Anna P. Sr. Systems Analyst Computer Software ### "Sametime" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 March 7, 2021 At the time, I was sad to switch from Sametime, because I loved it while using it. Pros It integrated well with business processes and was very easy to use. I also really liked the emojis. Cons It was dependent on having Lotus Notes open and running on your computer which at times was a pain. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SM Satya M. Project Lead Insurance ### "HCL Sametime Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 February 23, 2021 Overall experience was good and since it has a storage capacity up to 2 weeks that's why if you forget or system will be crashed then also the messages will be stored. Also File sharing and Screen sharing options are nice and the most important thing is the look and feel is the best in Sametime. Auto login using the SSO. Pros Retaining history of the messages for around 2 -3 weeks that is best feature that it has. The Notification functionality was pretty good which will remind you 15 - 30 mins before your meetings. We can setup group meeting and group chat via the app. The Sametime is also available outside the network and also can be downloaded on the Phone pretty easily. For Group collaboration and Individual chat this App is the Best. Conference meeting can be created in this. File Sharing options is also very good. We can share files, screenshot , images etc. Cons It can't be integrated with Microsoft outlook. If in the outlook you have a meeting then you can't see the same from Sametime. Also Sametime doesn't provide call facility through the chatting app which other popular apps are providing. It can't connect through the phone so that we can Customer care people can use the same to interact verbally in the team. Only via chat its possible. Sharing Screen in the Group is not possible. Switched from [Webex Suite](https://www.capterra.com/p/237272/Webex/) Skype every time we need to login using our username and password. Cisco is auto logged in but it is quite heavy weight. Same time is auto logged in with the SSO and pretty light weight. Alternatives considered [Slack](https://www.capterra.com/p/135003/Slack/) [Business Hangouts](https://www.capterra.com/p/227251/Business-Hangouts/) Reasons for choosing HCL Sametime Slack was good but the ease of use is not that much great. Business Hangouts is also awesome but the Admin functionality and customer support was not that much great. Sametime customer support was best and also pricing perspective Sametime is much cheaper then other two. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. 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