# Pulse Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Pulse the right CRM solution for you? Explore 8 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/212796/Pulse/reviews --- Pulse 4.9 (8) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Pulse Ease of use 4.4 Customer Service 4.8 ## Showing most helpful reviews Showing 1-8 of 8 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Zachary R. Customer Experience Retail Used the software for: Less than 6 months ### "Pulse is pretty good" June 3, 2021 4.0 Pros Usually easy to connect to and keeps connection secure. Cons Do have problems now and then connecting, but nothing too bad. Review Source KW Ken W. Founder Financial Services Used the software for: 6-12 months ### "So much functionality with only one tool!" November 25, 2020 5.0 Highly recommend! You can likely eliminate one or more other products you are using to save even more money, let alone the huge efficiency gains. Pros What I like best about Pulse is that you have 3 (at least) separate automation systems all on one platform and, of course, that means they all talk to each other seamlessly without the need for human interaction. Cons Honestly, the only thing I can think of is to continue expanding the interfaces and functionality. It is already amazing but, being greedy, we want more. :) Review Source Response from Pulse Technology December 15, 2020 Ken, thanks for your feedback! We truly value having you as a Pulse Technology customer! Christine G. Paralegal Legal Services Used the software for: Less than 6 months ### "Great Software " December 23, 2021 5.0 Overall I loved Pulse. Some of the other employees found it too complicated and liked other programs better. Pros Our office tried out Pulse mainly for reminders and task management and it worked very well. Cons I think had we used it longer we would have really liked it. However, the company decided on a different product. Review Source CT Courtney T. Assistant manager Restaurants Used the software for: 6-12 months ### "Awesome mobile " July 7, 2021 5.0 Pulse allows easy access to see labor percentages and live sales. Love it and would recommend to all. Pros I love the mobile app. I use it daily to look up statistics to fill out daily reports at job. Also, you can see what employees are clocked in/out which is useful. Cons The ios app differs slightly from the android app. I wish they were both exactly the same for consistency between management. Review Source MI Mark I. CEO Management Consulting Used the software for: Less than 6 months ### "Pulse CRM Review" January 6, 2024 5.0 Customer support was exceptional but somewhat complex to use. Lots of help tools Pros Customer support was very responsive and great help\[ Cons Somewhat complex to use. Suggest moving to drag and drop for sequnecing Review Source JB Jeremy B. Owner Marketing and Advertising Used the software for: Less than 6 months ### "Great CRM" October 4, 2021 5.0 Fantastic. Their funnel automation is so easy to manager. Pros Their hands approach to client service. Their funnel system is so easy to use. Cons Everything is great. I can not think of one bad thing to say. Review Source RR Robert R. Na Construction Used the software for: Less than 6 months ### "Fast and overall easy" May 17, 2022 5.0 Pulse is a great resource overall and I'm very happy with it! Pros Great way to see both live and past data Cons Everything there's an update I have minor issues until the bugs are worked out Review Source JH Jim H. CEO Health, Wellness and Fitness Used the software for: Less than 6 months ### "Both Simple and Expansive" December 9, 2020 5.0 The client service is exceptional, the way under promised and over delivered. :)) Pros We were able to eliminate 3 other tools to have all in one place. Very customizable, allowing to automate many steps and eliminate unnecessary clicks Cons It is a little more robust than we were using, and will take a little time to get full use of this powerhouse program. Reason for choosing Pulse Amazing client service combined with additional automation. Review Source Response from Pulse Technology December 15, 2020 Jim, thanks for your feedback! We truly value having you and your company as a Pulse Technology customer! Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.