--- title: "CloudJacket MXDR Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about CloudJacket MXDR Software - reviews, pricing plans, popular comparisons to other Network Monitoring products and more." source_url: "https://www.capterra.com/p/212808/CloudJacketX/" page_type: "product" language: "en" --- # CloudJacket MXDR Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 17, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) CloudJacket MXDR ## What is CloudJacket MXDR? CloudJacket MXDR is a fully managed security platform that detects, investigates, and responds to threats across your entire environment. Real protection without the need to stitch together multiple tools, eliminating the burden of building or expanding an internal Security Operation Center. Our solution unifies EDR, ITDR, SIEM, and Cloud security into a single pane of glass, while our 24/7 U.S. based SOC does the work most “managed” providers leave to you. High-fidelity security where agentic AI handles the volume while human analysts validate every real threat. Our team proactively hunts for what automation misses and takes decisive action when it matters most. This approach enables rapid isolation of compromised systems, termination of malicious processes, and providing guided remediation with full incident context. We operate as an extension of your team. One platform. One partner. Faster response times. ## What is CloudJacket MXDR used for? [Endpoint Protection](https://www.capterra.com/endpoint-protection-software/)[SIEM](https://www.capterra.com/siem-software/)[Threat Intelligence](https://www.capterra.com/threat-intelligence-software/) Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $10 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for CloudJacket MXDR?[Manage this product listing](https://www.g2.com/products/secnap-network-security/claim_requests/new?auto=true) ## CloudJacket MXDR Overview Updated September 2026 AI summary CloudJacket MXDR offers businesses of all sizes a suite of network monitoring and cybersecurity tools delivered via cloud, SaaS, and desktop platforms. It brings together real-time monitoring, threat intelligence, SIEM, and vulnerability management, with features such as alerts, anomaly detection, incident management, customizable reporting, and remote monitoring, supporting organizations seeking visibility and control over network security environments. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### CloudJacket MXDR 5.0 (1) VS. [### Splunk Enterprise](https://www.capterra.com/p/94317/Splunk/) [4.6 (266)](https://www.capterra.com/p/94317/Splunk/reviews/) Starting Price $10 Per User, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.1 (266) Value For Money 5.0 (1) Value For Money 4.3 (197) Customer Service 5.0 (1) Customer Service 4.3 (201) ## CloudJacket MXDR alternatives [CrowdStrike](https://www.capterra.com/p/147662/CrowdStrike-Falcon/) [4.7 (56)](https://www.capterra.com/p/147662/CrowdStrike-Falcon/reviews/) Starting price $8.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/147662/CrowdStrike-Falcon/) [SentinelOne](https://www.capterra.com/p/152564/Endpoint-Protection-Platform/) [4.8 (116)](https://www.capterra.com/p/152564/Endpoint-Protection-Platform/reviews/) Starting price $179.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/152564/Endpoint-Protection-Platform/) Highest Rated [Enginsight](https://www.capterra.com/p/183883/Enginsight/) [5.0 (6)](https://www.capterra.com/p/183883/Enginsight/#reviews) Starting price $8.91 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/183883/Enginsight/) [Netsurion](https://www.capterra.com/p/80473/Netsurion/) [3.6 (23)](https://www.capterra.com/p/80473/Netsurion/reviews/) Starting price $30000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 65% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/80473/Netsurion/) ## FAQs about CloudJacket MXDR Overview ### What company size and specific industries is CloudJacket MXDR built for? CloudJacket MXDR is designed for organizations of any size that need managed security monitoring and threat validation, especially teams facing high alert volumes. The vendor description does not specify particular industries, so the target audience appears to be general business and IT security teams rather than a sector-specific market. Features and Usability ### What are the key features of CloudJacket MXDR? CloudJacket MXDR offers threat detection and response features such as intrusion detection system, intrusion prevention system, anomaly detection, and IOC verification. It also includes endpoint management, vulnerability scanning, data loss prevention, incident management, and real-time monitoring with alerts, reports, and third-party integrations. Pricing ### How much does it cost and what fees or limitations are included? CloudJacket MXDR starts at $10 per user per month for its fully managed security platform. The plan includes 24/7 U.S.-based SOC monitoring, EDR, ITDR, SIEM, and cloud security in one platform. No free trial, setup fee, or contract terms are listed in the provided plan details. Integrations ### Which third-party tools and platforms does CloudJacket MXDR integrate with? CloudJacket MXDR connects natively to AWS CloudTrail, Google Cloud, Google Workspace, Microsoft Azure, Microsoft Defender for Business, Microsoft Defender for Cloud, Microsoft Defender for Endpoint, and Microsoft Defender for Office 365. These integrations cover cloud infrastructure, productivity, and Microsoft security tools. Getting Started and Support ### What training and onboarding options does CloudJacket MXDR offer? CloudJacket MXDR provides live online sessions, documentation, and videos for training. Live online sessions support guided instruction, documentation offers written reference material, and videos provide visual walkthroughs for users who need to review setup and features at their own pace. Getting Started and Support ### What customer support options does CloudJacket MXDR offer? CloudJacket MXDR provides Email/Help Desk, Knowledge Base, Phone Support, and 24/7 Live Rep support. User feedback on support quality is not available here, so no claims can be made about response times, helpfulness, or common frustrations. The listed channels indicate direct help options and self-service documentation. ## Features AI summary Based on 1,675 Network Monitoring reviews Capterra data shows that buyers of Network Monitoring software rank the following features as their top priorities: - **Real-Time Notifications** (**67%** of reviewers rated this feature as critical) - **Real-Time Monitoring** (**70%**) - **Real-Time Data** (**60%**) CloudJacket MXDR supports all three features that reviewers identify as most important: **Real-Time Notifications**, **Real-Time Monitoring**, and **Real-Time Data**. Together, these capabilities give teams immediate visibility into network activity, faster awareness of issues as they happen, and current data for quicker response and better operational decisions. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Monitoring Track and report on everything that happens within the system or network AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Alerts/Escalation System alerts about the need to escalate an issue or request Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Anomaly Detection Automatically identify unusual behavior CloudJacket MXDR 60 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Monitoring: Track and report on everything that happens within the system or network - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Anomaly Detection: Automatically identify unusual behavior - Anomaly/Malware Detection: Automatically identify and flag unusual behaviors and malicious software - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Automation: Automates manual tasks such as visitor arrival and departure notifications, guest badge printing and contact information autofilling. - Behavior Analytics: Track and analyze user behavior within a system or network - Behavioral Analytics: Track and analyse user behavior within a system or network - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Data Loss Prevention: Safeguard confidential data and meet compliance regulations - Data Visualization: Graphical representation of data - Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information - Endpoint Management: Track status, assign actions, and control access to systems for devices within the organization - Endpoint Protection: Protect users working remotely and provide secure environments for personal devices to access company programs - Event Analysis: Investigate security threats and validate malicious activity - Event Logs: A chronological record of actions or occurrences within a network, software, or process - File Integrity Monitoring: Validating the integrity of an operating system, application, and files by monitoring for probable changes, tempering, or fraud. - Incident Reporting: Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site - Intrusion Detection System: Identify and alert about security breaches by third parties - Intrusion Prevention System: System that monitors network traffic to prevent malicious activity. - Log Collection: Collects and aggregates data from various systems within the IT environment - Log Management: Collects and aggregates data from various systems within the IT environment - Log Parsing: Splits and groups log data automatically or according to user-defined rules - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Location Monitoring: Monitor networks, websites, or other assets across multiple locations - Network Monitoring: Tracks and makes accessible data on the health of servers and other network components. - Network Scanning: Scanning networks to identify security threats - Network Security: Prevent and monitor unauthorized access, misuse, modification, or denial of a computer network and network-accessible resources - Penetration Testing: A simulated attack attempting to gain access to resources that they should not have access/permissions to perform operations. - Performance Monitoring: Monitoring and measurement of relevant metrics to assess the performance of IT resources - Prioritization: Arrange tasks based on the level of priority or urgency - Real-time Alerts: Receive notification of issues as soon as they occur - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Reporting: Active reporting of data and metrics - Remediation Management: Identify and orchestrate execution of actions needed to restore systems to optimal conditions - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Risk Alerts: Notifying as a warning or reminder of a potential or imminent hazard - Risk Analysis: Analyze potential risks across the organization - Risk Assessment: Initiate collection and analysis of known risks - Risk Management: Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Server Logs: Log files automatically created for all activities performed by servers, such as a history of web page requests - SQL Injections: Protect against code driven website security attack techniques - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Threat Intelligence: Information to prevent, understand and identify cyber threats - Threat Response: Identifying, analyzing, and mitigating security issues and taking appropriate action to protect systems and data from potential harm - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Vulnerability Assessment: The process of identifying, quantifying, and prioritizing the vulnerabilities in a system. - Vulnerability Management: Detect (and block) vulnerabilities and threats in your applications based on vulnerability information - Vulnerability Scanning: Discover patch statuses and vulnerabilities - Vulnerability/Threat Prioritization: Classify levels of threat and organize actions based on priorities - Whitelisting/Blacklisting: Control system access and/or deliverability for applications and email addresses --- Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) [View pricing plan details](https://www.capterra.com/p/212808/CloudJacketX/pricing/) CloudJacket MXDR $10.00 Per User,Per Month It includes: - Client-Accessible Web Portal - 24/7 SOC Managed Security - Threat Hunting - Threat Response - Extended Detection & Response (XDR) - Endpoint Detection & Response (EDR) - Identity Detection & Response (ITDR) - Security Information & Event Management (SIEM) - Network Detection & Response (NDR) - Cloud Platform Monitoring - Data Collection & Analysis - System File Integrity Monitoring - Endpoint Inventory - Antivirus Monitoring - Malware Detection Value for money 5.0 (1) 5.0 Based on 1 reviews ## Integrations [ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ Google Cloud](https://www.capterra.com/p/268690/Google-Cloud-Platform/)[ Microsoft Azure](https://www.capterra.com/p/16365/Azure/)[ Microsoft Defender for Office 365](https://www.capterra.com/p/219685/Microsoft-Defender-for-Office-365/)[ Microsoft Defender for Business](https://www.capterra.com/p/253101/Microsoft-Defender-for-Business/)[ AWS CloudTrail](https://www.capterra.com/p/205399/AWS-CloudTrail/)[ Microsoft Defender for Endpoint](https://www.capterra.com/p/219686/Microsoft-Defender-for-Endpoint/)[ Microsoft Defender for Cloud](https://www.capterra.com/p/219684/Azure-Defender/) ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent EG Eitan G. CTO Computer Networking ### "I can sleep while Cloudjacket is running." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 11, 2020 The appliance has performed to the expected level. Customer service and knowledge of tech support has added another layer of Security to our Team. Pros The blocking capabilities and real notifications are superb. Easy to understand notifications, good reporting capabilities. Geo location blocking and monitoring. Customer service is really available 24/7. Deployment of the unit is very straight forward. Cons We manage multiple units, it will be good to have a main interface were Partners can see all of the units. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.