# Page 3 | Apple Pay Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Apple Pay the right Mobile Banking solution for you? Explore 840 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/212840/Apple-Pay/reviews

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Apple Pay

4.7 (840)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 3 - Reviews of Apple Pay

## Showing most helpful reviews

Showing 51-75 of 840 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

cW

cynthia W.  
General manager  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "Great product"

February 26, 2025

4.0

I have had a pretty good experience with Apple pay. My card was compromised once and they immediately issued me a refund. Easy to switch payment methods on file.

Pros

I like the convenience it offers so I don't need to grab my credit card all the time.

Cons

I really don't have anything bad to say about it.

Review Source

kU

kirsty U.  
Office Administrator  
Events Services  
Used the software for: 2+ years

### "apply pay app "

March 14, 2025

5.0

my experience of this app is the best...

Pros

the app is great and fast for making any payment

Cons

I have not had any issue with this app..

Review Source

GZ

Gustavo Z.  
President  
Construction  
Used the software for: 1-2 years

### "loving it!"

March 25, 2025

5.0

i have ahead a really goood experience with Apple Pay, the convenience of having all your credit cards in one spot which is my phone is a really game changer

Pros

I like the convenience of not having to take out my wallet when making purchases, just my phone or watch and in a few second im all set

Cons

Nothing really, loving the apple pay software

Review Source

RB

Romina B.  
Moderation  
Internet  
Used the software for: 2+ years

### "No more wallet "

March 2, 2025

5.0

Since I own my iPhone I can’t imagine not having it. It is the definitive solution.

Pros

Always handy, I use it daily, no more carrying a wallet.

Cons

The Face ID is too complicated when you are paying on a post net or card scanner

Review Source

DM

Davide M.  
Impiegato  
Electrical/Electronic Manufacturing  
Used the software for: 6-12 months

### "Apple Pay miglior portafoglio elettronico in circolazione !"

September 17, 2024

5.0

La mia esperienza è assolutamente positiva, perchè non esiste un portafoglio elettronico meglio di Apple Pay al momento sulla carta, è davvero comodissimo, facilissimo da usare, e ti permette di effettuare pagamenti, praticamente istantaneamente.

Pros

Apple Pay, penso che sia sicuramente uno dei servizi più utili che abbia mai utilizzato, in quanto, mi permette di pagare davvero premendo un pulsante e in modo estremamente rapido, mi permette di collegare diverse di pagamento, in modo da scegliere sempre quella con la quale si preferisce pagare e il gioco è fatto, anche estremamente sicuro per la questione face id.

Cons

Penso che davvero, ad oggi, non ho ancora trovato un difetto

Switched from

[Samsung Pay](https://www.capterra.com/p/213917/Samsung-Pay/)

Perchè ho cambiato telefono, e sono passato da avere un samsnug ad avere un iphone

Review Source

KA

Kayelee A.  
Project Coordinator  
Education Management  
Used the software for: 1-2 years

### "Best virtual option"

April 23, 2025

5.0

Apple pay is a great way to protect against theft, to minimizing loss, and to keep your cards organized.

Pros

Apple pay makes it easier for me to be sure my card info won't be stolen, and also makes it easier to make sure I never lose important cards/tickets/admission information.

Cons

I don't like that not everywhere accepts apple pay, and I don't think the verification system is as streamlined for people who share cards. I had one card I never used because my husband was primary and so it didn't let me add the card, even the though card had my name on it.

Review Source

JJ

Jamilia J.  
Private music instructor  
Fine Art  
Used the software for: 2+ years

### "Apply Pay review "

January 12, 2025

5.0

My overall experience is 10/10. I Enjoy having access to my debit card on my phone.

Pros

It’s easy to make payments without having to carry a physical debit card.

Cons

Sometimes I have trouble with certain websites with using apply pay. It says change shipping address; but I have a hard to finding access to make these changes.

Review Source

PD

Paul D.  
Ceo  
Sporting Goods  
Used the software for: 1-2 years

### "Worst experience ever. don’t trust Apple"

January 16, 2025

1.0

horrible! Rip off! Deceptive! Service with a smile, then “appeal denied. Decision final"just another greedy, huge corporation completely willing and able to screw their customers just so they can add another dollar to their multibillion dollar bank account

Pros

I started out happy about my request for a refund of a subscription. I got on the App Store because it was so easy to reach an actual human being. But later when Apple flatly denied my 100% legitimate appeal and said “decision final" I realized that there seemingly good customer service was just a show

Cons

They don’t tell you in the App Store whether an app is free or cost money. This, despite the fact that Apple describes the app as FREE outside the App Store. Then when I appealed the $13.99 weekly charges Apple was charging me for Tinder. They flat in denied my 100% legitimate appeal and stated “decision final". Well dear Apple, it’s my final decision to tell as many people as possible about this rotten experience and warn them not to trust you

Switched from

[Google Chrome](https://www.capterra.com/p/228985/Chrome/)

I got an iPhone so Apple Pay is the only way to get apps on an iPhone

Review Source

SB

Sunil B.  
Ageing Connect Partner  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Apple Pay - Smile and Tap (as their slogan says)!"

November 22, 2024

5.0

Overall, Apple Pay is preferred over anything else due to its robust features and security!

Pros

User-friendly, robust security, and privacy features!

Cons

Sometimes, technical glitches force you to use physical cards.

Review Source

CP

Charlie P.  
Clinical Effectiveness facilitator  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Great product, easy to set up and safe to use. "

February 10, 2025

5.0

Great! Really easy to set up and use. Once set up, nothing to action. Easy to use on multiple devices. Set up on watch, but yet to use.

Pros

Easy to set up and log into, then can be used with multiple products, tablets, phones, watches etc. Can add multiple cards and payment options. Very simple.

Cons

No negatives to note with this product. I have only been able to use recently as moving over to Apple from another brand, but have been incredibly happy since the move over.

Switched from

[Samsung Pay](https://www.capterra.com/p/213917/Samsung-Pay/)

Change of device required a change of pay product.

Review Source

SB

Sunaina B.  
Director of Operations  
Hospital & Health Care  
Used the software for: 1-2 years

### "Highly recommend"

February 3, 2025

5.0

I use it daily and think it's a great alternative to carrying cash and credit cards.

Pros

I like the convenience of not carrying cash and so many vendors accepting electronic payments.

Cons

If you want an immediate transfer there's a fee.

Review Source

PS

Paige S.  
Creative Director  
Marketing and Advertising  
Used the software for: 2+ years

### "Convenient, quick and secure payment options!"

September 19, 2024

5.0

Pros

Incorporating ApplePay to my business was awesome. I could easily give multiple employees access to the one business card and I like that ApplePay has great security. Also allows them to make bigger purchases without the need for a pin like with the physical card. My customers love having this option to pay as well for convenience and ease.

Cons

If the client or employee’s phone runs out of battery, they don’t have access to this payment option. This would be more of a concern for people who offer services that take multiple hours and must be performed on-site - for me, I haven’t experienced this issue as of yet. If employees have access to the business card via ApplePay, there is room for an accidental charge if they use ApplePay in their personal lives too.

Review Source

SB

Sisay B.  
Hardware Engineer  
Computer Hardware  
Used the software for: 6-12 months

### "Apple pay and easier life"

March 6, 2025

5.0

I am quite good using it and its features really helped me to do transactions faster and in a more secured way

Pros

as it enables fast, contactless and secure payments it makes my life easier

Cons

its limited availability for some regions makes it somehow inaccesi

Review Source

HS

Harpreet S.  
Self  
Utilities  
Used the software for: 2+ years

### "Easy and secure"

January 18, 2025

5.0

Pros

Secure, easy to use, no need to carry physical cards

Cons

If someone know your phone password, high chance of stealing money

Review Source

AM

Amy M.  
Clerk  
Government Administration  
Used the software for: 1-2 years

### "Amy's review"

March 27, 2025

5.0

Pros

I love Apple Pay! it is a very convenient form of payment. It is accepted in many different locations!

Cons

Nothing. It is easy to use and accepted in many locations

Review Source

MD

Mike D.  
Owner  
Food & Beverages  
Used the software for: 2+ years

### "Amazing Digital Wallet"

December 30, 2024

5.0

Pros

The fact that I do not have to bring my wallet everywhere

Cons

It can be hard to connect some cards at times

Review Source

SS

Sonny S.  
Admin  
Accounting  
Used the software for: 6-12 months

### "Apple pay review "

March 21, 2025

4.0

Pros

I like using apple pay to pay on the move

Cons

I don't like the user interface of apple pay

Review Source

FS

Francisco S.  
Innovation lead  
Information Technology and Services  
Used the software for: Less than 6 months

### "The best if you have iPhone or I watch "

February 24, 2025

4.0

The best, and the moste secure one, of course, expensive.

Pros

Fast, secure, and supported by a world known company as apple.

Cons

Only usable on apple device, if you are on a emergency you cant pay.

Switched from

[Google Pay](https://www.capterra.com/p/212826/Google-Pay/)

Change temporary of the phone, now back to Google

Review Source

GM

Galateya M.  
Executive Administrative Assistant  
Computer & Network Security  
Used the software for: 2+ years

### "Positive review for Apple Pay "

October 11, 2024

5.0

Using Apple Pay has been incredibly convenient and secure, making everyday transactions quick and hassle-free.

Pros

The most I like is that Apple Pay is convenient and secure, allowing quick payments with just a tap and using advanced security features like biometric authentication. It also integrates seamlessly with other Apple services and protects your privacy by not storing or sharing transaction information.

Cons

The least i like about apple pay is the limited acceptance in some regions and by certain merchants.

Review Source

CW

Casey W.  
Luxury Home  
Media Production  
Used the software for: 6-12 months

### "Life Saving App!"

September 30, 2024

5.0

Overall Apple Pay is a life saver, and the fact I can organize my cards and purchases in one place is incredible.

Pros

Apple pay has been a game changer for me, not having to search through my purse and the unfortuante times I forget my purse all together, has been wonderful. It's incredibly convenient and makes shopping very easy. I love that it uses face ID, it feels safe and comforting.

Cons

The only con I can think of is that it is not accepted everywhere. Another con is obviously if my phone died

Review Source

AM

Andrew M.  
Researcher  
Research  
Used the software for: 6-12 months

### "Great for using remotely"

February 28, 2025

5.0

Overall very positive with excellent versatility

Pros

The quickness of the product for making payments with saved information

Cons

It can sometimes take time to load instead of using a physical payment

Review Source

EF

Elizabeth F.  
OWNER  
Accounting  
Used the software for: Less than 6 months

### "LIMITED USE "

August 26, 2025

2.0

i HATED IT. AFTER 3 MONTHS I SWITCHED TO SOMETHING ELSE. TO MANY BUGS. TO BULKY, AND MANY PEOPLE DID NOT TRUST IT

Pros

I DO NOT USE APPLE PAY. i DID FOR A SHORT TIME, BUT WENT TO SOMETHING ELSE. AT FIRST I FOUND IT EASY TO USE FOR THOSE WITH IT

Cons

HARD TO LEARN, TO BULKY, NOT ALL USER FRIENDLY. LIMITED TO APLE USERS. COST ISSUES AND TO MANY BUGS ISSUE. ALWAYS UPDATING

Review Source

KK

Kendall K.  
Employee  
Automotive  
Used the software for: 6-12 months

### "You should get it! Won’t regret it."

January 15, 2025

5.0

Easy to navigate and access with no problems

Pros

Super easy to use and to get to. I like it!

Cons

Nothing at all! Super easy to use for all.

Review Source

MR

Mirko R.  
Personal Trainer  
Sports  
Used the software for: 1-2 years

### "Pro e contro Apple Pay"

February 28, 2025

5.0

Pros

È molto utile , rapido e soprattutto transazioni sicure e tracciate

Cons

Ogni tanto su qualche sito, non so il motivo, non funziona

Review Source

VR

Verified Reviewer  
Social Media Strategist  
Marketing and Advertising  
Used the software for: 2+ years

### "Versatile and Super Easy to Pay on the Go, Even Overseas"

August 9, 2024

5.0

Pros

Ease of use and versatility of payment devices and locations

Cons

It doesn't integrate as well with my budget software

Review Source

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